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							Speech
				Q: 
				The term family is only used to refer to people united by their biological relationship to one another.			
		
				Q: 
				One of the best ways to reduce ones uncertainty and anxiety about interacting with people from other social groups and cultures is to take the opportunity to interact with diverse groups of people in our social, educational, and professional lives.			
		
				Q: 
				The comparative advantage pattern is the best choice for a speaker whose audience is hostile and disagrees with the proposition that there is a problem in the status quo.			
		
				Q: 
				__________ is defined as the crime of presenting someone elses words, ideas, or intellectual property as your own, intentionally or unintentionally.
a. Intellectual theft
b. Cheating
c. Plagiarism
d. Slander			
		
				Q: 
				People need interpersonal relationships. ANS: True			
		
				Q: 
				Stereotypical beliefs about and attitudes toward others may lead us to interact with them in such a way that we set them up to prove our perceptions ANS: True.			
		
				Q: 
				Speakers should choose the refutational organizational pattern when their opposition has a stronger case than they do.			
		
				Q: 
				Google would best be categorized as what kind of research tool?
a. search engine
b. database
c. directory
d. library gateway			
		
				Q: 
				Obstacles that may pop up in a relationship and hinder its growth are referred to as
a. interference.
b. uncertainty events.
c. unmet expectations.
d. costs.			
		
				Q: 
				In order to avoid ethnocentrism we must resist the tendency to feel patriotism as well as cultural or national pride.			
		
				Q: 
				Providing our audience with proof that one action is likely to cause another can prevent us from committing the slippery slope fallacy.			
		
				Q: 
				Dan used a Web-based service to ask a large group of people a set of questions related to his topic to find out what others thought about the subject. We would say that Dan was using a/an
a. interview.
b. meta-search.
c. survey.
d. quiz.			
		
				Q: 
				Although they are not able to marry legally in their state, Amber and Heidi still exchanged rings to signify that they intend to spend the rest of their lives together. This behavior is a nonverbal example of __________ in the stable sign of a relationship.
a. intensification
b. bonding
c. love
d. territoriality			
		
				Q: 
				It is common for people to feel anxiety when engaged in intercultural communication.			
		
				Q: 
				Our school year has always been set up so that students have three months off during the summer, so it makes no sense whatsoever to even consider a year-round schooling scheme. This argument is flawed because it represents an appeal to tradition.			
		
				Q: 
				As he opens his speech persuading his classmates to donate their used shoes to a charity, Jonah tells a brief story about a child who has no shoes and must walk to school barefoot. What type of information is he using to support his speech?
a. statistics
b. lay testimony
c. expert testimony
d. an anecdote			
		
				Q: 
				Ali and Paul have been dating for a few months and are starting to feel more comfortable and intimate in their relationship. Ali has started calling Paul monkey, and he calls her bunny. Alis friends have noticed that when they ask her what shes been up to, she now says things like, Weve been busy, instead of Paul and I have been busy. Based on these bits of information, at what stage would Ali and Paul be in their relationship development?
a. initiation
b. exploration
c. intensification
d. stability			
		
				Q: 
				People within a co-cultural group always have the same values, beliefs, attitudes, and behaviors.			
		
				Q: 
				Persuasive speakers should avoid criticizing what others have said or done because such criticisms are always considered ad hominem arguments.			
		
				Q: 
				Numerical expressions used to show trends, size, or relationships are called
a. testimony.
b. comparisons.
c. contrasts.
d. statistics.			
		
				Q: 
				This relationship stage involves seeking and exchanging superficial information with our relationship partner. Were not likely to reveal information that is too deep or too personal at this stage.
a. initiation
b. exploratory
c. intensification
d. stability			
		
				Q: 
				Gender and biological sex are basically the same thing.			
		
				Q: 
				In a democratic nation like the United States, speakers can assume that whatever is the most popular opinion is the most logically sound alternative.			
		
				Q: 
				In her speech on the process of producing television news, Julia references an opinion statement made by a professor from Arizona State University who teaches a course in broadcast journalism. What type of research information is she using to support her speech?
a. statistics
b. lay testimony
c. expert testimony
d. an anecdote			
		
				Q: 
				This theory says that by progressively sharing deeper and more risky personal information about ourselves with others, we move our relationships with them from a superficial level to a deeper level of intimacy.
a. uncertainty reduction theory
b. social penetration theory
c. relational dialectics theory
d. social exchange theory			
		
				Q: 
				The generation a person is born into can have a significant impact on his or her attitudes and behaviors.			
		
				Q: 
				Emotional appeals can put an audience in a frame of mind where they are more receptive to logical and practical ways of dealing with the issue that has created the emotion.			
		
				Q: 
				Which of the following statements would be classified as a thesis statement?
a. To persuade
b. To convince my audience that organ donation is important in hopes that they will consider signing up to become an organ donor and eventually save someones life
c. Organ donation pros and cons
d. Organ donors are able to turn tragedy into a blessing by saving lives through their generous and selfless actions.			
		
				Q: 
				Peter feels frustrated because he and his girlfriend, Julie, seem to have fallen into a rut. While the relationship is comfortable, he feels that its too predictable. He says to her, I feel like we do the same things day after day, and I feel like were getting old and boring. Peters frustration is related to which tension?
a. autonomy-connection
b. openness-closedness
c. predictability-novelty
d. growth-stability			
		
				Q: 
				People from individualist cultures are prone to hyperbole when describing their emotional response to events.			
		
				Q: 
				A syllogism is a specific kind of inductive argument.			
		
				Q: 
				A statement that conveys the central idea or core assumption about your topic is a __________ statement.
a. general purpose
b. specific purpose
c. thesis
d. topic			
		
				Q: 
				Contradictions, or opposing feelings about your relational partner and about the relationship itself, are referred to as
a. dialectical tensions.
b. costs and rewards.
c. uncertainty events.
d. simple conflicts.			
		
				Q: 
				Rules about where, when, and how to express emotions vary from one culture to another.			
		
				Q: 
				Over the last few years, we have increased our gas production, developed more fuel efficient cars, and done a better job of conserving gas, but gas prices have continued to rise. Obviously the law of supply and demand is not the only factor that influences the price of oil products. These statements reflect deductive reasoning.			
		
				Q: 
				Which of the following is a specific purpose statement?
a. To inform about neon tetras
b. To inform
c. To have my audience know how to set up an aquarium and care for neon tetras
d. Neon tetras are inexpensive and are easy to care for, making them an ideal pet for college students.			
		
				Q: 
				Diego wants to surprise Louisa, whom he has only been dating for a month, with a gift. He decides to ask Louisas sister what her favorite flowers are so that he can get her the perfect bouquet. Diego is using which strategy for reducing uncertainty?
a. monitoring strategies
b. active strategies
c. passive strategies
d. interactive questioning			
		
				Q: 
				The phrases make time and buy time are indicative of a polychronic time culture.			
		
				Q: 
				Demonstration of goodwill toward the audience is a way of creating the speakers pathos.			
		
				Q: 
				As Jill begins to prepare for her informative speech, she tries to come up with topic ideas by first writing down the name of the town where she was born, Chicago, and then writing down other words she associates with it. Eventually, she has a complex web of ideas spilled across the page that includes tourist attractions, sports teams, famous people who live or work there, and the great fire that nearly destroyed the city. What process has she used to come up with these potential topics?
a. brainstorming
b. clustering
c. topic narrowing
d. cognitive structuring			
		
				Q: 
				As Jennifer and Casey get to know more information about one another, they are better able to predict how the other will respond to what they do and say. Consequently, they begin to feel more comfortable when they spend time together. Which theory explains why they feel this way?
a. uncertainty reduction theory
b. relational dialectics theory
c. social exchange of costs and benefits
d. social penetration theory			
		
				Q: 
				An individual in a low power distance culture is less likely to feel anxiety when talking to someone of higher status than an individual from a high power distance culture would.			
		
				Q: 
				Persuasive speakers are most effective when they combine all three forms of rhetorical proof into their presentations.			
		
				Q: 
				The process of amassing information, thinking creatively, and considering problems and solutions related to your topic is most closely associated with which of the following terms?
a. clustering
b. brainstorming
c. audience analysis
d. cognitive restructuring			
		
				Q: 
				This theory says that we make relationship choices by comparing the things about another person or a relationship that benefit us in some way against the things about that person or relationship that upset us, cause us stress, or damage our self-concept or lifestyle.
a. uncertainty reduction theory
b. relational dialectics theory
c. social penetration theory
d. social exchange theory			
		
				Q: 
				The United States and Canada would be classified as high uncertainty avoidance cultures.			
		
				Q: 
				The Elaboration Likelihood Model suggests that a persuasive speaker should ensure that the way issues are presented to an audience should be appropriate to their level of understanding.			
		
				Q: 
				The systematic study of the quantifiable characteristics of a large group defines which of the following terms?
a. audience analysis
b. demographics
c. statistical analysis
d. surveying			
		
				Q: 
				Andy and Jeff have decided to move in together after being friends for a couple of years. While moving into a larger apartment wont save them any money, they feel that with their busy schedules theyll benefit from sharing a living space and seeing each other more often. Which type of reward seems to be motivating their choice?
a. extrinsic reward
b. intrinsic reward
c. instrumental reward
d. social exchange reward			
		
				Q: 
				Collectivist cultures tend to be governed by a clear sense of status and hierarchy, and tend to prize loyalty.			
		
				Q: 
				Your persuasive speech should target the needs your audience has already fulfilled because those needs are the most motivating to them.			
		
				Q: 
				When a politician is asked to speak at the opening of a new library, he or she would be delivering which type of speech?
a. informative
b. persuasive
c. special-occasion
d. topical			
		
				Q: 
				Which concept suggests that we are attracted to others who have comparable levels of physical attraction?
a. genetic-similarity hypothesis
b. matching hypothesis
c. social comparison hypothesis
d. attraction-similarity hypothesis			
		
				Q: 
				People from low-context cultures use cues like the time, place, relationship, and situation to interpret messages and send subtle messages.			
		
				Q: 
				Esteem/ego needs typically require outside recognition of our achievement or success.			
		
				Q: 
				Speeches that are intended to influence the attitudes, beliefs, and behaviors of an audience are called
a. informative.
b. persuasive.
c. special-occasion.
d. impromptu.			
		
				Q: 
				This term refers to how physically near another person is to us, which influences how attractive they are to us as a relational partner.
a. proximity
b. availability
c. locus
d. intimacy			
		
				Q: 
				Most people today have moved to a new community at least once in their lives.			
		
				Q: 
				Safety needs are our most basic needsthey are the things we need for survival.			
		
				Q: 
				Frank wants to start a gamer club at his college. He knows there are other students who are interested in joining the club, but he will need to take responsibility for leading the group through the forming and into the norming stages of their development. Synthesizing what you have learned throughout this chapter, what recommendations do you have for Frank to help him function effectively as a leader for this group? Consider what type and style of leadership might work well, the forces that might shape how the group interacts, and the process they should take to accomplish their goals.			
		
				Q: 
				Jos recently moved to the United States from Costa Rica to attend college. He lives on a dormitory floor dedicated to international students and has made friends with several of the other guys who live on his floor. Lately, though, hes begun spending time on another floor of the dorm with students who speak English as their first language. Jos is probably seeking out these new friends to achieve which relationship function?
a. companionship
b. stimulation
c. achieving goals
d. intimacy			
		
				Q: 
				Communication researchers have found that even people from very different cultures have nearly identical expectations when they communicate.			
		
				Q: 
				Determining whether an audience is receptive, hostile, or neutral provides the speaker with a clue to their latitude of acceptance or rejection.			
		
				Q: 
				Describe, in detail, the three considerations one would use to evaluate a groups performance.			
		
				Q: 
				The term that refers to involving others in our lives and being involved in the lives of others is called
a. inclusion.
b. friendship.
c. loving.
d. intruding.			
		
				Q: 
				Our culture is reflected as well as affected by our communication behaviors.			
		
				Q: 
				When youre speaking to a hostile audience, one of the keys to success is convincing the audience that you are trustworthy and that you have their best interests in mind.			
		
				Q: 
				Consider someone you have worked with whom you would characterize as a highly effective leader. What kinds of power does this person use to influence group members? What type of leadership style does he or she use? What does he or she do well to make sure that meetings are managed effectively?			
		
				Q: 
				The term hyperpersonal communication is most closely related to which of the following definitions?
a. self-disclosing information that is too personal early on in a relationship, which may drive the other person away
b. taking others comments more personally than they were intended, sometimes caused by low self-esteem
c. the tendency of online communicators to be overexaggerated in their perception of, and comments to, relational partners
d. the changes in our culture that indicate people these days are much more comfortable sharing deeply personal information about themselves in public than they were in the past			
		
				Q: 
				Culture is synonymous with ethnicity or nationality.			
		
				Q: 
				Neutral audiences are typically the most difficult to persuade because they have already heard both sides of an issue and neither sides arguments have had a significant impact on their attitudes, beliefs, or behaviors.			
		
				Q: 
				You have just been elected president of your schools student government. Based on what you have read in this chapter, describe the steps you need to take to be effective at running the groups meetings.
C = comprehension; D = 1
Ideal answers will recognize that effective meetings are planned and will cover the following steps:
Justify the meetingWhat is the goal of the meeting? Is a meeting needed to accomplish the goal?
Clarify the purpose and the participantsWho needs to attend? What is the role of each participant?			
		
				Q: 
				Which theory argues that intimacy takes longer to develop in online relationships because the communicators need to use unique language and stylistic cues to develop the relationship?
a. social penetration theory
b. social information processing theory
c. uncertainty reduction theory
d. communication privacy management theory			
		
				Q: 
				__________ theory suggests that if you interact with people from backgrounds different from your own you will come to understand others better.
a. Uncertainty reduction
b. Social interaction
c. Social penetration
d. Intergroup contact			
		
				Q: 
				Our government should license more off-shore drilling to bring down the price of oil is an example of a proposition of value.			
		
				Q: 
				Consider two groups you have participated in: one that was successful in accomplishing its goals and another that was either not successful or that struggled to accomplish its goals. Briefly describe each group and compare the way the two different groups went about solving their problem or coming to a decision. What did one group do well that the other one did not? What could the unsuccessful group do to become more efficient?			
		
				Q: 
				Elaine finds herself confused by the way her relationship with Daniel has changed. She feels that she loves him, but isnt sure she is still in love with him. While she once felt great passion, lately the romance and passion seem to be missing. What type of love best describes what Elaine currently feels toward Daniel?
a. agape
b. pragma
c. ludus
d. storge			
		
				Q: 
				Alan believes that school administrators are overly critical and controlling. Consequently, when the Dean of Students asks to meet with him to discuss what she can do to help him succeed in his classes, he assumes her goal is to coerce him into dropping out of his classes. We might describe Alans perception as
a. behavioral confirmation.
b. behavioral attribution.
c. behavioral affirmation.
d. behavioral intervention.			
		
				Q: 
				Involving more students in music education programs will result in greater achievement in other areasspecifically, in math is an example of a proposition of policy.			
		
				Q: 
				Using a group you have participated in as the example to illustrate your answer, compare and contrast the three forces (cognitive, psychological, and social) that influence a groups decision making.
C = comprehension and analysis; D = 2			
		