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Speech
Q:
List and define the three dialectical tensions we experience in our relationships.
H = Dialectical Tensions (pp. 155‒156); C = comprehension; D = 3
Q:
Unlike with other codes, there is a natural connection between language symbols and the things they represent.
Q:
Your year-end performance appraisal at your job would be considered a form of interview.
Q:
Define plagiarism.
Q:
We can reduce our uncertainty in a relationship by using __________ strategies that involve us observing other people as they go about their business and communicate with others, __________ strategies that involve asking a third party questions in order to gain information more directly, and __________ strategies that enable us to get information from a partner by directly asking for it.
Q:
There is a nonverbal component to every verbal message.
Q:
The goal of an information-gathering interview is to gather the information needed to resolve a problem, tension, or conflict.
Q:
__________ involve soliciting answers to a question or series of questions related to your topic from a broad range of individuals.
Q:
Provide an example of a cost you experience in one of your current interpersonal relationships, whether it is a friendship, a romantic relationship, or a family relationship.
Q:
What term refers to a form of accommodation in which a communicator changes his or her regular language and slang to fit into a particular group?
a. political correctness
b. hedging
c. qualifying
d. code switching
Q:
We say that interviews are dyadic because they involve a maximum of two individuals.
Q:
Facts and statistics can be boring, so effective speakers use __________ to breathe life into their speeches by personalizing them and giving a face to the facts and statistics they have used.
Q:
Provide an example each of an extrinsic, an instrumental, and an intrinsic reward that may influence the development of a relationship.
H = Costs and Rewards (p. 153); C = comprehension; D = 3
Q:
The theory that holds that speakers of different languages have different views of the world is
a. linguistic determinism.
b. high-context culture.
c. linguistic relativity.
d. linguistic reflexivity.
Q:
Employment interviewers will usually ask questions to explore all of the following areas of information, except for
a. ability.
b. disability.
c. character.
d. personality.
Q:
Contrast lay testimony and expert testimony.
Q:
What are the three issues discussed in the textbook that influence our choice of whether or not another person is attractive to us as a relational partner?
Q:
In which of the following contexts would you be most likely to use high language?
a. You meet your friends for coffee at Dunkin Donuts.
b. You interview for an internship at an advertising agency.
c. You run into your best friends mom at the mall.
d. You meet for a study session with friends from your sociology class.
Q:
A printed summary of your education, work experiences, and accomplishments is referred to as a
a. cover letter.
b. rsum.
c. portfolio.
d. transcript.
Q:
My audience will know more about how the Internet has changed the way we communicate, learn, and do business is an example of what type of statement developed in the preparation process for an informative speech?
Q:
List and describe the three basic needs that motivate human beings to form and maintain interpersonal relationships.
H = Functions of Relationships (pp. 149‒150); C = comprehension; D = 3
Q:
The relationship between symbols, objects, people, and concepts and the meaning that words have for people, either because of their definitions or their placement in a sentence, defines which of the following terms?
a. pragmatics
b. labeling
c. semantics
d. abstraction
Q:
During Danas job interview, the interviewer first asked Dana several open questions to get a sense of her skills and background, but then proceeded to closed questions to determine which software Dana had used and to determine whether she had specific training relevant to the job. What format did Danas interviewer use?
a. funnel sequence
b. inverted funnel sequence
c. tunnel sequence
d. standard format
Q:
Briefly describe the process of clustering, as it is explained in your textbook.
Q:
Provide an example from your personal experience to illustrate how forming an interpersonal relationship has helped you achieve a goal.
Q:
Technical language that is specific to members of a particular profession, interest group, or hobby is referred to as
a. euphemism.
b. slang.
c. jargon.
d. abstraction.
Q:
When an interviewer begins with closed questions and then moves on to broad, open-
ended questions, he or she is using which organizational format?
a. funnel sequence
b. inverted funnel sequence
c. tunnel sequence
d. standard format
Q:
Speakers can capitalize on the commonalities among their audience members to create a sense of common ground. We refer to this sameness as __________.
Q:
Describe one way in which online relationships are different from face-to-face relationships.
Q:
When Ashleigh confides in her friend that she thinks her boyfriend might be cheating, her friend says, Girl, he is a dog! What language form did Ashleighs friend use?
a. jargon
b. slang
c. euphemism
d. equivocation
Q:
A question that provides no hint to the interviewee concerning the expected response is called a
a. directed question.
b. leading question.
c. loaded question.
d. neutral question.
Q:
Based on your observation and research, provide an example of one salient demographic characteristic of your classroom audience.
Q:
Which type of love is most important in a romantic relationship and why?
Q:
Jane says her cousin is big boned instead of saying shes overweight, obese, or fat, because she understands those other terms might have insulting connotations. What type of language abstraction is Jane using?
a. jargon
b. euphemism
c. equivocation
d. evasion
Q:
Questions that seek clarification or elaboration of responses to previously asked questions are referred to as
a. leading questions.
b. primary questions.
c. secondary questions.
d. directed questions.
Q:
Give an example of a special-occasion speech one might have to deliver.
Q:
List and define four of the six types of love.
H = Romantic Relationships (p. 146); C = knowledge; D = 3
Q:
Using abstract words that have unclear or misleading definitions to get out of an uncomfortable situation is referred to as
a. euphemizing.
b. equivocation.
c. evasion.
d. imagining.
Q:
What was your major in college? What type of interview question is illustrated by this example?
a. open
b. closed
c. bipolar
d. loaded
Q:
How does a persuasive speech differ from an informative speech?
Q:
Briefly describe the difference between love and intimacy.
Q:
Andy compliments his mothers new hairstyle just before he asks her if she can loan him some money for the weekend, hoping that this will put her in a good mood and improve his chances of getting the loan. His compliment is serving which functional communication competency?
a. feeling
b. ritualizing
c. informing
d. control
Q:
Tell me a little about how your education has prepared you for this position is an example of what kind of interview question?
a. open
b. closed
c. bipolar
d. loaded
Q:
How would you define an informative speech?
Q:
List and describe three of the six important characteristics of friendship identified in your textbook.
H = Friendship (p. 145); C = comprehension; D = 3
Q:
Grammatical rules that dictate how words should be pronounced are referred to as
a. syntactical rules.
b. phonetic rules.
c. phonological rules.
d. articulation rules.
Q:
Lets say you have hired an employment consultant to help you identify good potential career opportunities as well as how to market yourself to get a great position after you graduate. During your first meeting with the consultant, she asks you questions about your goals, priorities, interests, and preferences so that she can begin her market research. What type of interview has taken place?
a. appraisal interview
b. problem-solving interview
c. information-gathering interview
d. service-oriented interview
Q:
Provide an example of a situation where you might have to deliver a public speech in your career.
Q:
How would you define interpersonal communication?
Q:
When Joes roommate asks if Joe would bring his cat home after the winter holidays, Joe remembers how his aunts house smelled like a soiled litter box and that there was cat hair all over the furniture. Joe feels a great sense of reluctance. His response is related to what kind of meaning for cat?
a. denotative meaning
b. connotative meaning
c. encoded meaning
d. cognitive language
Q:
When a television journalist sits down to interview a leading political figure, what type of interview is being conducted?
a. appraisal interview
b. problem-solving interview
c. information-gathering interview
d. service-oriented interview
Q:
Briefly describe the characteristics that distinguish public speaking from other types of communication.
Q:
In your own words, define an interpersonal relationship.
Q:
The consistently accepted definition of a word is referred to as its
a. denotative meaning.
b. connotative meaning.
c. encoded meaning.
d. cognitive language.
Q:
Which of the following is not an accurate statement about interviews?
a. They are goal-driven.
b. They are dyadic.
c. They are unstructured.
d. They are interactive.
Q:
While researching her persuasive speech convincing her audience to donate money to a charity that provides food and other necessities to children who live in poverty, Liz discovered that the charity recently admitted that their chief administrator embezzled money that was donated to the organization for his own personal gain. Liz does not have an obligation to tell her audience this information as long as the charity helps people.
Q:
Learning to listen empathically is an effective strategy for repairing a relationship that is in decline.
Q:
__________ is a system of symbols, governed by grammatical rules that we use to think about and communicate experiences and feelings.
a. Denotative code
b. Connotative code
c. Language
d. Body language
Q:
Council member Dee Jackson finds herself in a difficult position. She firmly believes that approving a casino project to move forward in her community will stimulate the economy of the district she represents, and will provide the money that is needed to fund both their ailing public schools and several public works projects that are critically needed. Unfortunately, she has discovered that her constituents and the other members of the city council oppose the casino being located in their community. Synthesizing what you have learned in this chapter, what advice do you have for Ms. Jackson? What should she consider as she develops her proposal and presents her appeal to her audience?
Q:
Treating people with dignity and behaving with integrity are universal ideas central to the concept of ethics.
Q:
Experts say that once a relationship reaches the declining stage, it has deteriorated beyond the point where there are effective strategies for repairing it.
Q:
Pulling together what you learned in Chapters 1, 2, and 3, what advice would you give to someone who wants to improve his or her intercultural communication competence?
Q:
Consider the topic of the death penalty. First, construct a proposition of fact, a proposition of value, and a proposition of policy that would support elimination of the death penalty. What needs could a speaker taking a stance in repealing the death penalty appeal to in his or her speech? Second, construct a proposition each of fact, value, and policy that would support use of the death penalty for certain crimes. What needs could a speaker taking this position appeal to in his or her speech?
Q:
The First Amendment right to free speech protects a speakers right to say anything he or she wants, regardless of the intended or unintended consequences.
Q:
A relationship could be doomed from the moment we meet the other person if our expectations are unrealistic.
Q:
Your friend Jasmine has signed up to study abroad in Japan. Based on what youve learned about high- and low-context cultures, individualist and collectivist orientation, uncertainty avoidance, power distance, time orientation, and masculine and feminine cultures, what information would you share to prepare her for the cultural differences she should expect?
Q:
Synthesizing what you have learned throughout this chapter and others, what role does ethics play in persuasive speaking? Why would we say that behaving ethically increases a speakers chances of being successful at persuasive speaking? How does ethics relate to logical fallacies?
Q:
ANS: True
Q:
Money is one of the most, if not the most, common reasons why couples fight, and differences in perception about money can present a significant challenge to both romantic relationships as well as friendships.
Q:
Scenario: When Monica arrived in Nepal for her Peace Corps assignment, she realized she had forgotten the medication she takes for her painful migraine headaches. Luckily, she was able to get a new prescription sent to a local pharmacy. Unfortunately, when she went to pick up the medication on a weekday afternoon, the pharmacy was closed and no hours were posted on the window. Frustrated, she went to a caf next door complaining, They dont know anything about customer servicehe doesnt even keep regular business hours! A short time later, the pharmacist greeted her with the filled prescriptionthe server at the caf had phoned him at home and he rushed over to get her the medication.
Question: How does what you learned about individualist/collectivist cultures and time orientation inform your understanding of this scenario? Was ethnocentrism or discrimination a factor? What might intergroup contact theory suggest might be the outcome, for Monica, of this intercultural exchange?
Q:
Describe the organizational patterns that work well for persuasive speeches. What advice would you give to a speaker to help determine whether each particular pattern would work well for his or her speech?
Q:
While plagiarism is emphasized as a part of most colleges academic honesty policies, there are rarely consequences for not crediting ones sources in the real world.
Q:
Bonding is an early sign that a relationship is headed toward intimacy.
Q:
Describe and illustrate social identity theory using yourself as an example. How do the groups you identify with affect the way you perceive yourself and others? Can you identify ways in which your perception and behavior may change depending on which group you are with at a given moment?
Q:
What do we mean when we refer to logical fallacies? List, define, and provide examples of five forms of flawed logic, and explain what a speaker could do to avoid committing these fallacies.
Q:
Plagiarism refers to both the intentional and unintentional presentation of someone elses words, ideas, or intellectual property as the speakers own.
Q:
The use of we talk is a sign that a relationship has entered the stable stage.
Q:
Based on what you learned throughout this chapter, why do you think intercultural communication competence is considered more important today than it was a generation or two ago?
Q:
What are the forms of rhetorical proof that Aristotle identified? Define each form of rhetorical proof and explain how a speaker would use each to effectively persuade an audience.
Q:
Reliable Web sites usually provide the name and credentials of the author as well as relevant background information about him or her.