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Speech
Q:
You feel uncomfortable talking to your friend David about how frustrated you are that youve been forced to work a lot of overtime lately because David has been unemployed for the past six months. We would refer to your conflict avoidance behavior as
a. unproductive conflict.
b. aggression.
c. identity management.
d. communication boundary management.
Q:
When comparing men and women who have equal status, men tend to interrupt more often than women do.
Q:
It is appropriate for an interviewer to ask questions to elicit information about a candidates personality and character.
Q:
Words and phrases that connect different thoughts, points, and details in a way that allows them to flow naturally from one to the next is most closely associated with which of the following terms?
a. signposts
b. previews
c. subpoints
d. transitions
Q:
Which of the following is not identified as a form of provocation?
a. passivity
b. incompetence
c. aggression
d. relationship threats
Q:
The Sapir-Whorf hypothesis suggests that men and women have different speech repertoires as a result of biological differences between the sexes.
Q:
Showing up right on time, or even a few minutes late for an interviewer communicates confidence and can give an interviewee an edge on other candidates who appear less sure.
Q:
Speeches that use the narrative pattern focus on
a. explaining a decision.
b. describing a process.
c. presenting a story.
d. solving a problem.
Q:
George is diligent about his studies and always works hard to earn good grades. Hes become increasingly frustrated because he feels like it doesnt matter how hard he works in his anthropology classhe just cannot earn anything better than a B. Which of the following appears to be the trigger for Georges conflict?
a. unbalanced costs and rewards
b. lack of support for his identity development
c. provocation by his smarter classmates
d. failure to become goal-oriented
Q:
Medical jargon like phlebotomy is an example of high language.
Q:
Even well-qualified candidates should prepare to be rejected during the interview process.
Q:
Which of the following is not one of the steps in the motivated sequence pattern?
a. attention
b. need
c. alternatives
d. satisfaction
Q:
Which of these is not one of the ways in which productive conflict may benefit the parties involved?
a. fostering of healthy debate
b. gaining influence or control over others
c. spurring relationship growth
d. improving decision making
Q:
Using informal language within a conversation can create a comfortable and informal context.
Q:
While most employers do require a cover letter to be submitted along with a rsum, most do not read them carefully and they have little impact on whether a candidate gets an interview.
Q:
Which organizational pattern organizes the main points according to their physical proximity to or position in relation to one another?
a. topical
b. spatial
c. chronological
d. proximal
Q:
Conflict that is managed effectively is referred to as
a. resolution.
b. productive conflict.
c. pseudoconflict.
d. managed conflict.
Q:
The use of politically correct language is unanimously accepted in the discipline of communication as a positive thing because it removes bias from language and helps people communicate more clearly.
Q:
You should avoid listing special skills on your rsum that are not directly related to the job you are applying for because they may suggest to the employer that you did not carefully read the job posting.
Q:
What organizational pattern do the following main points represent?
I. Small breed dogs, like Chihuahuas, make an excellent pet for people who do not have a lot of physical space.
II. Larger breed dogs, like Labrador Retrievers, make an excellent pet for people who have plenty of outdoor space.
III. Other dogs, like Greyhounds, offer compassionate people an opportunity to rescue a pet that needs stability and TLC.
a. topical pattern
b. spatial pattern
c. chronological pattern
d. cause-effect pattern
Q:
__________ is a negative interaction between two or more interdependent people, which is rooted in some actual or perceived disagreement.
a. Unproductive conflict
b. Productive conflict
c. Conflict
d. Conflict management
Q:
Pragmatics refers to the meanings words have for people.
Q:
The employment objective stated in a rsum should be general, so that potential employers will consider the candidate for a wide range of positions.
Q:
Brad is organizing his speech on the process of rebuilding a transmission. What organizational pattern would best suit his needs for this speech?
a. topical pattern
b. spatial pattern
c. chronological pattern
d. cause-effect pattern
Q:
One of your friends has recently dissolved her marriage. Your friend and her spouse have one child, and your friend sincerely hopes that the two of them can repair the relationship. Synthesizing what you have learned throughout this chapter, what would you explain to your friend to help her understand the role communication might play in the redefining and/or repairing of their relationship? Considering that your friend has a child, what additional advice might you have for her?
Q:
When someone says a disagreement is related to semantics, they are suggesting that the root of the problem is disagreement about the meaning the words have to the people involved.
Q:
Successful job searches often require networking because more than a quarter of all new employees hired from outside of an organization involve some sort of referral.
Q:
The organizational pattern that presents the main points of a speech forward in a systematic, time-related fashion is named the __________ pattern.
a. chronological
b. topical
c. spatial
d. cause-effect
Q:
Lilly and her significant other have been having trouble lately. She had hoped that they were just going through a rough patch, but now shes starting to wonder if their relationship is, indeed, in serious decline. What tactics can Lilly use to repair her relationship? Make sure to explain each strategy and provide concrete examples to illustrate your ideas.
Q:
Jargon is an informal form or language that is known to most people in a particular culture at a particular time.
Q:
Interviewees should adapt their communication behavior to fit the level of formality in an interview.
Q:
__________ are the central claims that support a speakers specific purpose and thesis statement.
a. Key words
b. Main points
c. Subpoints
d. Facts
Q:
You have learned that while effective communication can enhance relationships, ineffective or inappropriate communication can hinder or even destroy a relationship. Synthesizing what you have learned from this chapter and others, provide advice about what relational partners should and should not do in each stage of relationship development from initiation through the declining stage.
C = comprehension, synthesis, and evaluation; D = 3
Q:
When Toms manager sat down to tell him he was fired from his job at the car wash, he said, Tom, Im going to have to let you go. This less offensive turn of phrase would be considered a euphemism.
Q:
Cultural background can have a profound influence on the way an interviewee answers questions.
Q:
Your friend Don has been assigned the task of giving an informative speech. Don is very passionate about animal rights, and after contemplating his personal interests he has decided to give a speech on how a vegetarian diet benefits people, animals, and our planet in hopes that his audience will think twice the next time they eat meat. Synthesizing information from throughout this chapter, what advice would you give Don to help him prepare and research a great presentation for this assignment?
Q:
Referring to one of your own terminated or reconciled relationshipseither a friendship or a romantic relationshipdiscuss its progression through the stages of relationship development from initiation through termination. Provide specific examples to illustrate the types of interpersonal communication that were common in each stage.
C = comprehension, application, and analysis; D = 3
Q:
On their first date, Rebecca asked Andy what he did for a living. Andy responded vaguely, Oh, I work in retail. Rebecca had to ask Andy What types of stores? and What types of positions have you held? in order to get him to provide any specific details. We would categorize Andys initial highly abstract response as equivocation.
Q:
It is the interviewees responsibility to ensure that all questions being asked are ethical and appropriate.
Q:
Why are ethics important in public speaking, and what steps should a speaker take to ensure he or she takes responsibility for his or her own speech and communicates ethically?
Q:
What role does self-disclosure play in the development and maintenance of an interpersonal relationship? Discuss the ways that inappropriate disclosure might hinder the relationship as well as how appropriate disclosure enhances the relationship.
Q:
While lower abstractions ensure clarity, we sometimes use high abstractions to accomplish specific communication goals.
Q:
The interviewer is responsible for helping the interviewee feel comfortable.
Q:
Describe and provide an example of plagiarism that one might commit or observe in a professional speaking context. Why do we consider plagiarism to be a problem? What steps can a speaker take to ensure he or she is not committing the crime of plagiarism?
Q:
Explain the challenge that the three dialectical tensions discussed in the textbook present within an interpersonal relationship. Provide a real example from your own observation to illustrate the strain of each dialectical tension, and offer suggestions for what the couple could do to resolve the challenge.
Q:
On the abstraction ladder discussed in the text, the word fork would be more abstract than the word utensil.
Q:
During the closing of an interview, it is important for the interviewer to explain to the interviewee what will happen next.
Q:
What do you think are the most important criteria for evaluating the quality of a source? Why? Based on these criteria, provide an example of a source you would recommend using and a source you would not recommend using, and give a brief explanation why.
Q:
How do the partners in a relationship use communication to reduce uncertainty? Use one of your own experiences or a hypothetical narrative example to illustrate how one or both partners would use specific communication strategies to reduce their level of uncertainty.
Q:
The imagining functional competency refers to our ability to use language to play as well as our ability to think ahead and anticipate what someone else might say.
Q:
The tunnel sequence begins with broad, open-ended questions and then moves to narrower, specific questions.
Q:
Your roommate is researching a presentation for one of his classes, but is having a tough time with it. He tells you that he just cant find any information. Based on what you learned in this chapter, what advice would you give to help him gather good information?
Q:
Describe the elements of interpersonal attraction that influence our decision whether or not to develop an interpersonal relationship with another person. How have communication technologies and mobility changed the way these elements function? Reflecting on what youve learned about intergroup contact theory, why might we say it is a good thing that these changes have taken place? Provide a narrative example to illustrate how these factors influenced your choice to form one of your close friendships or romantic relationships.
Q:
The communication competency of expressing feeling emphasizes that emotions are deeply personal, and that there are no real standards of appropriateness or effectiveness for how we express feelings.
Q:
The inverted funnel sequence starts with narrow, specific questions, and then moves to more open-ended, broad questions.
Q:
List and define the various types of information discussed in your textbook that a speaker could use to clarify the ideas in his or her speech. Are there notable advantages or disadvantages to using any specific types of supporting information?
Q:
In what ways are online relationships similar to and different from face-to-face relationships? Considering what you have learned about both hyperpersonal communication as well as the importance of self-disclosure, what recommendations do you have for people who are engaging in online communication to ensure they develop the healthy relationships they desire?
Q:
Asking questions is a way of using language to accomplish the functional competency of informing.
Q:
Competent interviewers should strive to ask directed questions so that there is no question what information they are looking for.
Q:
Aisha needs to give a speech in one of her classes, but isnt having any luck coming up with a good topic for the presentationshe doesnt seem to know how to get started. What would you say to her to explain the process a speaker goes through to develop ideas for, select, and then narrow his or her topic for a speech?
C = comprehension and synthesis; D = 2
Ideal answers will emphasize starting by reviewing the assignment guidelines to determine what the general purpose of her speech will be. Additional steps will include taking an inventory of her interests and talking to other people to begin coming up with a list of potential topics. She may also benefit from doing some brainstorming based on the topic/assignment shes been givenfor example, are there topics she has found intriguing in the class? From there, she can engage in some clustering to branch off from her initial topic ideas. Once she has several options, she should consider which one will be the best fit for her and her audience, as well as for the situation/assignment. Finally, she will need to narrow the topic down to make sure it fits the time-frame. One way to do this will be to write down the topic and then to follow up by writing increasingly more specific topics or categories that become more concrete as she moves along.
Q:
How does developing and maintaining strong interpersonal relationships enhance the quality of our lives?
Q:
Grammar includes rules about how words should be pronounced as well as how they should be placed in sentences.
Q:
Would you be willing to work every other weekend? This question is an example of a bipolar interview question.
Q:
Explain why audience analysis is important in the speech preparation process and how a speaker would go about analyzing his or her audience.
C = comprehension; D = 2
Q:
List and describe three tactics that can help a couple that has terminated their relationship reconcile.
H = Reconciliation (p. 164); C = comprehension; D = 3
Q:
While grammar is important in written communication, the transactional nature of oral communication means that using correct grammar is not required to communicate effectively.
Q:
What college did you attend? This question is an example of an open interview question.
Q:
Compare and contrast the three general purposes for speaking. Briefly list and describe one example of each type of speech you have been an audience member for during your life.
C = comprehension and application; D = 1
Q:
In your own words, distinguish between the two general ways in which relationships terminate: passing away and sudden death.
Q:
The cognitive language you use about someone or something else affects your experiences with them.
Q:
Effective interviewers keep their motivation for the interview a mystery until after they have finished asking questions. This way, they are able to get more honest responses.
Q:
Pulling together what you have learned throughout this chapter, why would you say it is important for college students to take a public speaking course?
Q:
Define bonding as it is discussed as a part of the stable stage of relationship development, and provide an example of how you have communicated bonding with one of your friends or with a boyfriend/girlfriend.
H = Stable Stage (p. 160); C = comprehension and application; D = 3
Bonding takes place when the partners share symbolic messages with the world that their relationship is important and cherished. Examples will vary, but will include outward expressions such as getting matching T-shirts; having photographs taken together; or getting engaged, getting married, or having some kind of commitment ceremony.
Q:
When Joes professor says he will have to give a presentation in class, Joe feels his heart start to race and his palms feel sweaty. Joe probably reacts this way because his denotative meaning for the word presentation is unpleasant.
Q:
A common goal in the opening of an interview is to build a friendly rapport between the participants so that there is a feeling of mutual trust.
Q:
List and briefly describe three of the four characteristics of ethical speaking identified in your textbook.
H = Speaking Ethically and Responsibly (p. 255); C = knowledge; D = 3
Q:
Briefly describe two communication behaviors that might indicate a couple has reached the intensification stage.
H = Intensification Stage (p. 160); C= comprehension; D = 2
Q:
Words have both denotative and connotative meaning.
Q:
A job interview is a form of persuasive interview.
Q:
H = Taking Accurate Notes (p. 252); C = comprehension; D = 2