Q&A Hero

Q: The absence of communicated sound is a type of nonverbal communication. a. True b. False

Q: It is best to interpret anothers nonverbal messages confidently. a. True b. False

Q: I/You language can be used to describe both verbal and nonverbal communication. a. True b. False

Q: Nonverbal behaviors and what they are interpreted to mean vary from __________ to __________. [p. 94, II]

Q: Nonverbal behaviors related to our perception of odor and scents are called __________. [p. 99, I]

Q: Personal objects that announce identity and personalize spaces are called __________. [p. 100, I]

Q: Nonverbal communication reflects cultural values. a. True b. False

Q: People with high status and/or power tend to touch others and invade others space more than do people with less power and/or status. a. True b. False

Q: Nathan just moved into a new apartment and spent the first day hanging pictures, putting out souvenirs of important times, and placing favorite objects on the bookshelves. Nathan has relied on what form of nonverbal communication to personalize the new apartment? a. paralanguage b. artifacts c. kinesics d. proxemics e. appearance

Q: The study of space and how people use it is known as __________. a. kinesics b. olfactics c. haptics d. proxemics e. artifacts

Q: Caitlin is angry with her boyfriend, so she refuses to sit near him in the car or to let him get really close to her while they are walking. To communicate her anger, Caitlin is relying on __________. a. artifacts b. chronemics c. proxemics d. paralanguage e. silence

Q: Joaquin came to the United States from Mexico three months ago and he is still having trouble understanding Americans tendency to rush all the time. He is also surprised when his teachers are irritated if he joins class a while after class has started. Joaquins confusion about American pace of life is based on which aspect of nonverbal behavior? a. chronemics b. proxemics c. kinesics d. artifacts e. none of the above

Q: During an argument, when Lisa tells her husband Scott, Its not what you said, its how you said it, Lisa is upset with Scotts use of __________. a. artifacts b. chronemics c. proxemics d. kinesics e. paralanguage

Q: Which of the following is not a paralanguage behavior? a. raising volume when speaking b. pausing between words to emphasize certain words c. refusing to speak d. lowering pitch e. lowering volume when speaking

Q: Nonverbal communication involving touch is called __________. a. haptics b. Gestures c. Phatics d. Kinesics e. Dianetics

Q: Nonverbal physiological characteristics belong to a category called a. artifacts b. proxemics c. kinesics d. paralanguage e. physical appearance

Q: Elements of settings that affect how we feel, think and act are __________. a. artifacts b. proxemics c. environmental factors d. paralanguage e. physical appearance

Q: How we perceive and use time to define identities and interaction is referred to as __________. a. chronemics b. artifacts c. proxemics d. paralanguage e. kinesics

Q: Vocal communication that is not actual words is known as __________. [pp. 104105, II] a. chronemics b. artifacts c. proxemics d. paralanguage e. kinesics

Q: Unlike verbal communication, nonverbal communication is not ambiguous. a. True b. False

Q: Nonverbal communication is all aspects of communication other than words themselves. a. True b. False

Q: The study of our perception of odor and scents is known as __________. a. artifacts b. proxemics c. haptics d. olfactics e. kinesics

Q: __________ rules specify when, how, where, and with whom to communicate about certain things.

Q: __________ rules are shared understandings about what communication means and what behaviors are appropriate in various situations.

Q: Compare and contrast indexing from static evaluation and provide concrete examples of each.

Q: Discuss the ownership of your own feelings and thoughts. Describe I/You language and give specific examples.

Q: Discuss the three critical features of language and how these features can help or hinder effective communication.

Q: Discuss the four guidelines given in this chapter that help us use verbal communication with more clarity and accuracy.

Q: Nonverbal communication is estimated to account for what percentage of the total meaning of communication? a. Less than 12% b. 1639% c. 4153% d. 6593% e. 100%

Q: Which of the following is NOT true about nonverbal communication? a. it helps establish relationship-level meanings b. it is not always clear c. it interacts with verbal communication d. it reflect cultural values e. it does not vary over time

Q: Rachel doesnt want to be interrupted while shes speaking so she avoids looking at others until she has said all she wants to say. Then she looks at the person who wants to respond. Rachel has used nonverbal behavior to __________. a. establish relational level meanings b. establish content level meanings c. regulate interaction d. define her cultural standpoint e. demonstrate warmth

Q: Assuming an attentive posture, holding eye contact, and nodding to show you understand what another person is saying are nonverbal behaviors that convey which dimension of relational level meanings? a. responsiveness b. liking c. status d. power e. control

Q: Smiles, friendly touches, shaking hands are all signs of __________ in Western societies. a. liking b. power c. interaction d. negotiations e. awareness

Q: All of the following can be used to express power, except __________. a. moving into someones space b. silence c. touching someone d. gestures e. all of these can be used to express power

Q: The term referring to body position and motions is __________. a. kinesics b. olfactics c. haptics d. proxemics e. artifacts

Q: Research has shown that babies in dysfunctional families are touched less often and less affectionately than babies in healthy families. This type of nonverbal behavior is referred to as __________. a. kinesics b. haptics c. olfactics d. proxemics e. artifacts

Q: We use verbal communication to define dominance and to negotiate status and influence in the aspect of relationship-level meaning called __________.

Q: Because words are not the concrete or tangible phenomena to which they refer, we say that language is __________.

Q: We follow communication rules even when we are not consciously aware of them. a. True b. False

Q: The most basic symbolic ability is definition. a. True b. False

Q: The I aspect of self is socially conscious and responsive to situational constraints. a. True b. False

Q: The I and ME aspects of self are opposing forces. a. True b. False

Q: Monitoring ourselves is one aspect of self-reflection. a. True b. False

Q: Because symbols are __________, their meanings are not clear-cut or fixed.

Q: __________ define what a particular communication stands for.

Q: __________ defines the start and stop of interpersonal communication episodes.

Q: Referring to a person as if one word such as conservative or feminist defines them in their completeness is referred to as __________.

Q: __________ happens when a group reclaims terms others use to degrade its members and treats those terms as positive self-descriptions.

Q: Thinking about experiences and ideas that are not part of your concrete, daily reality is called __________ thought.

Q: Language does not change over time. a. True b. False

Q: Within a culture many words have an agreed upon range of meaning. a. True b. False

Q: The potential for confusion decreases as language becomes increasingly abstract. a. True b. False

Q: Institutional facts are objective concrete phenomena and activities. a. True b. False

Q: Because language is abstract, ambiguous and arbitrary, we have to interpret it to determine what it means. a. True b. False

Q: To say that language is ambiguous means __________. a. it doesnt have clear-cut, precise meanings b. words can come from any where c. symbols are perceptions d. the medium is the message e. all of the above

Q: Brute facts are __________. a. symbolic constructions b. objective phenomena and activities c. concrete phenomena and activities d. b and c e. none of the above

Q: Communication rules are __________. a. shared understandings about what communication means b. made up by older generations of people c. shared understandings about what behaviors are appropriate in various situations d. all of the above e. a and c

Q: Constitutive rules __________. a. determine who speaks first in an interaction b. define what a particular communication means or stands for c. regulate interaction d. are examples of phatic communication e. are mostly inappropriate means of starting arguments

Q: Words that slant perceptions are called __________. [p. 77, II] a. loaded language b. slang c. stereotypes d. perceptual shorthands e. relational communication

Q: Language consists of symbols. a. True b. False

Q: Institutional facts are the meanings we attach to brute facts based on __________. a. objective decisions b. concrete experiences c. specific activities d. human interpretation e. higher levels of abstraction

Q: Which of the following is not a regulative communication rule? [pp. 7273, III] a. Children should not interrupt adults. b. We do not talk about private issues in public. c. Call out Amen in response to the pastor. d. Sticking your tongue out at someone is rude. e. Applaud at the end of a speech.

Q: Rachel is surprised when her friend Sarah consistently interrupts her while she is speaking. Rachel believes her friend should not continually disrupt her. Rachels perception of her friends behavior is based on a __________. a. regulative rule b. constitutive rule c. stereotype d. personal construct e. hypothetical thought

Q: Our perception of when a given interaction begins and ends is known as __________. a. totalizing b. punctuation c. reappropriation d. hypothetical thought e. abstraction

Q: Negating most of a person by spotlighting a single aspect of his/her identity is known as __________. a. totalizing b. punctuation c. reappropriation d. hypothetical thought e. abstraction

Q: The statement we should not let old geezers drive is an example of __________. [ a. loaded language b. hypothetical thought c. self-reflection d. responsiveness e. abstraction

Q: One day I wont have to worry about money. One day Ill make a great salary. These statements illustrate __________. a. arbitrary thought b. loaded language c. hypothetical thought d. symbolic organization e. symbolic evaluation

Q: Suzy is really upset and she feels like throwing a temper tantrum, even though shes 20 years old. Disregarding the social inappropriateness of her behavior, Suzy beats a door and then kicks it while in a public area. In this instance, Suzys behavior was motivated by which aspect of herself? a. me b. I c. moral self d. cognitive self e. abstract self

Q: A technique developed by communication scholars to remind us that our evaluations apply only to specific times and circumstances refers to which of the following? a. indexing b. selective perception c. temporal differentiation d. ambiguity e. contextual perception

Q: Which of the following statements demonstrate that Adam is taking responsibility for his thoughts and feelings? a. You are really irritating me. b. You are making me look foolish. c. This is the last time you are going to humiliate me. d. You really make me feel happy. e. I feel hurt by what you are saying.

Q: Which is not an example of nonverbal communication? a. symbols that arent words b. words used to describe an action c. tone of voice d. facial expressions e. posture

Q: The verbal symbols we select to use are not intrinsically connected to what they represent. This is known as __________. a. ambiguity b. abstraction c. brute meaning d. arbitrariness e. institutional meaning

Q: Nathan laughs when his grandfather describes him as a cool cat. Thats how we used to describe someone who is neat, pleasing, good, his grandfather says. Not anymore, Nathan replies. This exchange reminds us that language is __________. a. arbitrary b. rule bound c. totalizing d. stereotypical e. derivative

Q: Words are not the things they represent. In other words, words are __________. a. ambiguous b. arbitrary c. verbal d. unconscious e. abstract

Q: Which is the most abstract term in the following words? [pp. 6970, III] a. Tiger Woods b. golf c. physical activity d. sport e. professional athlete

Q: Your __________ for a first date describes how you and another person are supposed to act on a first date.

Q: Attributing your strengths and good actions to your personal integrity while attributing your weaknesses and mistakes to external factors beyond your control is known as the __________.

Q: A __________ consists of beliefs, values, understandings, practices, and ways of interpreting experience that a number of people share.

Q: A __________ is a belief or opinion that is based on observations, feelings, assumptions, or other phenomena that are not facts.

Q: __________ is the process of calling behaviors or other phenomena to our attention so that we can observe and regulate them.