Q&A Hero

Q: _______________ describes how people process information and uses it to explain the behavior of others and themselves.

Q: To persuade, you must limit the number of options that are perceived as acceptable.

Q: Although numerous listening filters exist ranging from personal to situational, three main filters require the most speaker adjustment: culture, gender, and _______________.

Q: A speech to intensify social cohesion is for people who need to recommit to an action.

Q: The term _______________ denotes the integration of both masculine and feminine characteristics each used when appropriate to the situation.

Q: Persuasive speakers who use pathos effectively should plan for their audience to be very upset, even teary eyed.

Q: Audience members who are sitting still in a slouched position are exhibiting signs of _______________.

Q: When you provide a brief look at an opposing argument to try to make your audience immune to that counter argument, you are acting according to what theory? a. Safest Course b. Inoculation c. Problem-Solution d. Persuasive Speaking

Q: Discuss techniques a speaker can use to improve audience memory during a speech. Provide specific examples of these tools.

Q: Appeals designed to arouse negative emotions are called what kind of appeals? a. fear b. motivational c. exaggeration d. fabrication of similarities

Q: List the six ways that a speaker can take an androgynous approach to speak to all genders in an audience.

Q: What kind of topic has at least two views? a. A topic that fits your assignment. b. A controversial topic. c. A topic about which you feel strongly. d. A topic you already know a lot about.

Q: The process of listening has five primary stages: receive, _______________, interpret, evaluate, and respond.

Q: Persuasion is simply offering information and letting the audience make up their own minds.

Q: You can assume that if your audience is staring at you, they are listening attentively.

Q: All of the following are listed as organizational patterns suitable for persuasive speeches except: a. problem-solution b. topical c. claim d. criteria-satisfaction

Q: Narratives help to improve listening at the comprehend stage.

Q: If you are presenting a position statement of fact, you are most likely to use which organization pattern? a. claim b. comparative advantages c. causal d. either a or c

Q: List and briefly describe/define the five stages of listening.

Q: When using a position statement of value, which organizational pattern should you choose? a. criteria-satisfaction b. causal c. comparative advantages d. any of the above

Q: Discuss the evaluating stage of listening, focusing on judgments listeners make in this stage and personal characteristics that might affect their judgments.

Q: Which of the following is not a time to present only one side of the argument? a. When listeners are fairly knowledgeable about your topic. b. When listeners agree with your proposal. c. When listeners know nothing about your topic. d. When you want listeners to take immediate action.

Q: Discuss how the three cultural dimensions can contribute to listening differences and misunderstandings.

Q: A statement of fact indicates: a. the speaker will present arguments and evidence to persuade listeners that an idea, object, or person is not good. b. The speaker will use both facts and value judgments to recommend a certain policy or situation. c. The speaker will present evidence to persuade the listeners that a debatable point is or is not true d. The speaker will offer evidence in support of a judgment

Q: Discomfort when evidence is presented that is contrary to what we believe is called cognitive dissonance.

Q: Logical proof that helps you support your arguments is called: a. ethos. b. pathos. c. kairos. d. logos.

Q: Acronyms are helpful to aid memory.

Q: Which of the following are the basic elements of credibility? a. list possible objections to your position trustworthiness b. dynamism c. objectivity d. all of the above

Q: There are six primary stages of listening.

Q: A speech to _________ asks for intellectual agreement and action of some sort. a. inform b. demonstrate c. actuate d. convince

Q: During the receive stage of listening a listener is noticing every kind of stimuli in a given context.

Q: Which of the following is not a specific objective of a speech to intensify social cohesion? a. Seek a higher level of enthusiasm from the audience. b. Seek a higher level of motivation from the audience. c. Persuade through vivid emotional appeals. d. Prevent the audience from doing something.

Q: Culture is a kind of frame of reference.

Q: When determining a persuasive speech topic, most speakers: a. analyze the audience before selecting a topic b. select a topic, then analyze the audience c. reject a topic audience members disagree with d. both a and c

Q: People from low-context cultures expect messages to be brief, indirect, and implicit.

Q: When referring to quantity or scope, which question is significant? a. Does evidence of harm exist? b. Does the problem violate basic societal goals or values? c. Is action or change required? d. Is the problem great enough to make it a social issue?

Q: An individualist culture like the United States put the highest value on group obligations, group memberships, and group goals. .

Q: In todays world, most persuasive writers combine which types of persuasive issues? a. fact and value b. fact and policy c. policy and scope d. scope and fact

Q: When verbal and nonverbal messages conflict, the listener is most likely to believe that the verbal message is the more truthful.

Q: Listeners mentally evade persuasive messages that cause them discomfort by: a. deliberately misunderstanding the speaker's message. b. hearing only the parts of the message they can deal with comfortably. c. changing the focus of the message so that it doesn't seem to apply to them. d. all of the above

Q: A speech to actuate seeks to ask an audience do all of the following EXCEPT: a. something new or different. b. never start doing something. c. ask for action. d. stop doing something.

Q: When evaluating listener feedback, you should do which of the following? a. Put feedback cues in context. b. Resist generalizing from a single listener response. c. Look for subtle signs of inattention. d. All of the above.

Q: Billy gave a presentation on appointing a designated driver. He suggested ideas for people to consider before going out for the evening and recommended that people who do not drink should never start. What type of speech did Billy give? a. a speech to actuate b. a speech to convince c. a speech to inform d. a speech to demonstrate

Q: The statement, the project feels like a winner, is an example of which form of sensory channel? a. auditory channel b. kinesthetic channel c. visual channel d. positive channel

Q: When fewer people agree with you at the end of the speech then at the beginning of the speech, it is referred to as: a. informational speaking. b. the boomerang effect. c. A Toulamin argument. d. none of the above.

Q: The statement, this project looks like a winner, is an example of which form of sensory channel? a. auditory channel b. kinesthetic channel c. visual channel d. positive channel

Q: The part of the argument, known as a position statement, is the: a. warrant b. evidence c. claim d. backing

Q: Critical listening includes an evaluation all of the following EXCEPT: a. the speakers message b. the speakers clothes. c. the speakers credibility d. the speakers persuasive appeals.

Q: One purpose of backing for a warrant, according to Toulmin, is that it: a. verifies the date and expertise of the evidence. b. presents the audience with options and asks the audience to make up their own minds. c. provides the conclusion you hope the audience will reach. d. all of the above

Q: According to research, the best speaking rate to stimulate audience listening is: a. 100-175 words per minute b. 175-225 words per minute c. 275-300 words per minute d. 400-800 words per minute

Q: The emotional needs of an audience are referred to as: a. logos b. emotos c. ethos d. pathos

Q: According to research cited and pictured in the text, the visual and vocal codes account for _______________ of the meaning of the message: a. 31% b. 50% c. 69% d. 75%

Q: A speech to _________ seeks intellectual agreement from the listeners. a. inform b. demonstrate c. actuate d. convince

Q: All of the following are suggested as ways to enhance the credibility of your sources except: a. use only sources with which your audience is already familiar. b. clearly describe the qualifications of your sources. c. show some important quality your sources and listeners have in common. d. refute expected criticisms of your sources.

Q: Gillian gave a presentation on the number of children in her state that had no health insurance. She presented three simple steps that could alleviate the problem that would benefit the children, their parents and society. Gillian didnt ask the audience to write to their representative and she didnt ask them to make a phone call or donate money. She wanted to audience to know that uninsured children present a problem that was solvable. What type of speech did Gillian give? a. a speech to actuate b. a speech to convince c. a speech to inform d. a speech to demonstrate

Q: Listener interpretation and evaluation often depend on the speaker's: a. verbal code b. visual code c. vocal code d. all of the above

Q: Persuasion is: a. a method of tricking the audience b. using manipulation to change the minds of the audience c. being ambiguous d. about influence, not coercion

Q: The following filters can affect the listeners perception of the speaker: a. Culture b. Gender c. Technology d. All of the above

Q: In an effective persuasive speech, the speaker: a. avoids letting the audience realize the speech is persuasive b. begins to persuade in the introduction c. begins to persuade by the final main point d. waits until the conclusion to attempt to persuade

Q: When you are trying to understand a message, you are at which stage of listening? a. receive b. comprehend c. evaluate d. interpret

Q: An informative speech is one that promotes _______________ of an idea, conveys a body of related facts, or demonstrates how to do or make something.

Q: In this stage of listening, listeners supply meaning to the messages that they have seen, heard, and felt. a. interpret stage b. respond stage c. evaluate stage d. receive stage

Q: All informative speeches can be divided into two broad categories: _______________ speeches and informational speeches.

Q: The goal of this stage is to assign a value judgment to a message and a speaker. a. evaluate b. receive c. interpret d. comprehend

Q: A demonstration speech requires effective _________ supporting materials such as graphics, charts, pictures, or objects.

Q: During this stage of listening the listener provides the speaker with feedback. a. comprehend stage b. interpret stage c. evaluate stage d. respond stage

Q: A(n) _______________ is a story about real or imagined things, people, or events told with detail and enthusiasm.

Q: The stage where a listener decides what, if any, part of the speakers message to retain and story is the a. receive stage. b. evaluate stage. c. memory stage. d. respond stage.

Q: Malcolm Gladwell (2002) defines the _______________ as the part of a message that makes an impact. You cant get it out of your head (p. 25).

Q: How people process information and use it to explain the behavior of others is explained by a. attribution theory b. listening distractions c. listening stages d. paraphrasing

Q: To add polish to your speech, you must transform your rough-draft outline into a _________ outline.

Q: In this stage of listening, listeners select or ignore one or more stimuli from the multitude of stimuli that continually bombard us. a. interpret stage b. respond stage c. evaluate stage d. receive stage

Q: There are nine stickiness tips listed in your text. Which three are the ones that you think would be most effective? Why? Give an example for each of the tips you choose.

Q: During a presentation, a listener becomes aware of a conversation behind her when someone says something that sounds like her name. Her shifting attention to the conversation is an example of what stage of listening? a. evaluate b. receive c. interpret d. comprehend

Q: Discuss the advantages of preparing outlines and speaking notes instead of writing your speech out word for word.

Q: _______________ involves identifying irrational self-talk, developing alternative coping statements, and practicing those statements. .

Q: A rough draft outline can help you with your research.

Q: If you have extremely high trait anxiety and it seems that nothing you have tried so far has helped, you may have inborn or genetically caused anxiety that some researchers refer to as _______________.

Q: Using color and underlining on your speaking notes will distract you during your speech.

Q: _______________ imagery simply requires the use of your imagination and is a successful technique that you can do on your own.