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Speech
Q:
In writing follow-up letters, do not express disappointment at not receiving the job.
a. True
b. False
Q:
In written communication, avoid using all capital letters except for emphasis of a single word or short phrase.
a. True
b. False
Q:
Social media length is better at 2 to 3 minutes.
a. True
b. False
Q:
Once an interviewer picks up your resume, you have
a. 5 minutes to grab their attention.
b. less than 10 seconds to grab their attention.
c. 45 seconds to a minute to grab their attention.
d. 30 seconds to grab their attention.
Q:
In writing to inform, when your subject matter is complex, may be difficult to comprehend, or requires the clarification of some process, you should use a
a. description
b. definition
c. explanation
d. narration
Q:
In writing to inform, when your audience is unfamiliar with your topic or if your topic is complicated, you should use a
a. description
b. definition
c. explanation
d. narration
Q:
According to Fisher, an outstanding narration should be easy to follow and make sense. Fisher termed this
a. Fidelity
b. Probability
c. Consistency
d. Logical
Q:
According to Social Judgment Theory
a. Presenting both sides seems to make listeners more resistant to additional new or novel arguments
b. Presenting negative arguments may create some doubt in the listeners minds and hurt persuasion
c. When listening to arguments, audience members will likely take one of two routes: central or peripheral.
d. Audience members compare their position (called an anchor) with the speaker's position, looking for a latitude of acceptance, noncommitment, and rejection.
Q:
Informative reports are important to both supervisors and employees because
a. They are one of two ways supervisors can stay up to date on the information they need.
b. Supervisors use them to communicate information to clients.
c. Employees use them to communicate company policies to supervisors.
d. Employees use them to demonstrate product use to clients.
Q:
Having an abundance of dynamism is better than moderate dynamism.
a. True
b. False
Q:
A buzz group consists of a small group of experts who give a formal, 5 to 10-minute presentation on an aspect of the problem relating to the member's expertise.
a. True
b. False
Q:
Maslow's hierarchy of needs describes esteem needs as:
a. A sense of belonging and companionship
b. A sense of security and freedom from fear
c. Pride, recognition from others, and status
d. Becoming the best person one can be
Q:
The following is true of the relationship between audiences and evidence
a. It's not evidence unless the audience thinks it is evidence.
b. If the audience relates more personally to evidence, they are less likely to see the evidence as credible.
c. An audience is only impressed with evidence if you are a high credibility speaker.
d. You don't need evidence if you are a high credibility speaker.
Q:
All of the following are examples of presentations to actuate except:
a. Everyone should try an extreme sport at least once.
b. Stop giving panhandlers money.
c. Ride the bus, don't drive.
d. Medical marijuana is harmful to society.
Q:
Which statement is not true about business presentations?
a. International business meetings require more formal presentations.
b. Many companies give persuasive presentations to the public to repair a negative image.
c. Visual aids for international business meetings should be prepared in English.
d. Many presentations given within an organization are informal.
Q:
Which of the following statements about the application of evidence and logic is true?
a. Listeners can easily distinguish between low quality and high quality evidence.
b. Low ability listeners tend to be persuaded by a large amount of evidence, regardless of how good it is.
c. Evidence that is familiar is more persuasive than new evidence.
d. When giving evidence, you don't need to name the source unless the audience already knows and trusts the source.
Q:
Speakers who support their assertions by citing firsthand experience
a. Are rated higher in trustworthiness.
b. Don't have to do as much research.
c. Are more highly motivated.
d. Are more likely to provide good eye contact.
Q:
Jane is giving a speech about the need to prevent elder abuse. She acknowledges in her speech that she and her classmates probably share a lack of exposure to the elderly while they are in college, but that should make them turn a blind eye to this problem. In this situation, this shared similarity with the audience.
a. Is not likely to increase perceived trustworthiness.
b. Is not likely to increase perceived competency.
c. Is likely to increase perceived dynamism.
d. Is likely to decrease perceived trustworthiness.
Q:
An astronaut from NASA was asked to speak to a college group concerning the need for continued space exploration. None of the college students had any strong viewpoints concerning the subject. Which of the following guidelines should the astronaut follow?
a. Present only one side of the argument.
b. Present both sides of the argument.
c. Give an unbiased view of both sides and allow the audience members to decide for themselves.
d. Present evidence but don't cite sources.
Q:
The following sequence is an example of a persuasive pattern. Get attention, develop a need for a change, satisfy the need, use visualization, ask for action. Which method is this?
a. Motivated sequence
b. Claim pattern
c. Comparative advantages pattern
d. Problem-solution pattern
Q:
If your listeners don't know you, establish credibility by doing all of the following except
a. Identify beliefs, organizations, or problems you share
b. Present your ideas in a smooth, forceful and self-assured manner
c. Ask a highly credible expert on the topic to introduce you
d. Present only your side of the issue.
Q:
There are three characteristics of successful team presentations. One of these is
a. A quiet environment.
b. listener analysis
c. coordinator for transitions
d. professional visual aids
Q:
According to McGuire's inoculation theory
a. Presenting both sides seems to make listeners more resistant to additional new or novel arguments.
b. Presenting negative arguments may create some doubt in the listeners minds and hurt persuasion.
c. When listening to arguments, audience members will likely take one of two routes: central or peripheral.
d. Audience members compare their position (called an anchor) with the speaker's position, looking for a latitude of acceptance, noncommitment, and rejection.
Q:
Which of the following statements would your text consider to be true of ethics?
a. Ethical problems are more likely to occur in informative than persuasive situations
b. The rightness and wrongness of communication is easy for ethical speakers to decide.
c. Speakers have a responsibility to be ethical because of their potential influence on audience members.
d. Unethical presentations facilitate an individual's freedom of choice.
Q:
The comparative advantages organizational pattern, not the criteria satisfaction pattern, should be used when the audience agrees there is a problem but does not agree on the solution.
a. True
b. False
Q:
Which graph shows changes in relationship over time?
a. Pie chart
b. Line graph
c. Horizontal bar graph or grouped bar graphs
d. 3-D stacked bar graph
Q:
The left side of the brain is used when engaged in which type of supporting material?
a. Images
b. Pod casts
c. Pictographs
d. Statistics.
Q:
Which of the following is not a good reason for including visual aids in your presentation?
a. Visual material helps understanding
b. Visual memory lasts longer
c. Visual material is less work to make
d. Visual material helps credibility
Q:
For a six-minute speech, the recommended number of visuals would be four. The maximum number of visuals for any given speech is determined by the formula
a. The rule of four to six.
b. The length of any given speech divided in half plus one.
c. The square root of the speech length plus 1.5
d. There is no formula. This is a best guess.
Q:
A principle for having quality visuals is
a. Dark colors appear nearer; light colors appear further away
b. Avoid using colors that end to look the same at a distance.
c. Place opposites on the color wheel immediately next to each other.
d. Use light colors for bullets or letters on a clear background.
Q:
Follow the rule of four to six refers to
a. The number of bullet points or lines on a slide
b. The size of the font on a slide
c. The number of words per bullet point on a slide
d. The number of visual aids you should give in a six-minute speech.
Q:
In double checking her finished PowerPoint slides, Clara realized that she violated one of the rules for effective presentations. Which of the following should she change?
a. Her title slide has 36 pt. Text.
b. She has used two font styles throughout: one font for the title and subtitles and one font for other text.
c. She has used more than four colors per slide.
d. She has used phrases instead of complete sentences
Q:
To present proof of an idea, which of the following would be the weakest proof?
a. Statistics
b. Expert opinion
c. Comparison
d. Examples
Q:
What are the principles for having quality color visuals? Define hue, saturation, and black zone and describe specific color tips.
Q:
Discuss some tips for preparing and using effective PowerPoint presentations.
Q:
What are the three purposes of using supporting material? What are the six categories of verbal supporting materials and how do they work together, if at all?
Q:
How do visual aids improve audience recall and memory? Describe the multimedia principle and the contiguity principle and explain how they work.
Q:
Discuss the general design guidelines for building effective electronic/multimedia aids. How do we make sure to use audio-visual aids effectively during the presentation?
Q:
Presenting both sides of an argument serves to inoculate the listeners against opposing arguments given later by other speakers or the media.
a. True
b. False
Q:
Speakers who lie or twist evidence or use extreme emotional or fear-threat appeals are unethical regardless of the rightness of wrongness of their purpose.
a. True
b. False
Q:
Which gets defined earlier, the exact purpose statement or the thesis statement? Define each and explain how they are different.
Q:
What are some common mistakes that inexperienced speakers make when using the Internet for research and how can these mistakes be avoided? Why is this important?
Q:
What are some ways that the text suggests you can use delivery to sound conversational, natural and enthusiastic?
Q:
Your text discussed several techniques for gaining attention in the introduction of a presentation. Select four of your favorite attention-gaining techniques and explain how and why each works.
Q:
In an illustration the speaker simply describes the relationship between certain items, makes clear the definition of a term or word, or gives instructions on how to do something.
a. True
b. False
Q:
According to the design rules for text visuals, the content of each visual should be centered on the page (or PowerPoint slide) from top to bottom.
a. True
b. False
Q:
Graphic visual aids improve listener memory.
a. True
b. False
Q:
Using two to four different typefaces per visual is recommended for adding contrast or interest.
a. True
b. False
Q:
Objects are used more than any other visual aid.
a. True
b. False
Q:
In a presentation, statistics should be
a. Rounded off to an easy to remember number.
b. Reported exactly as they appear in the original source.
c. Used frequently as a way to boost credibility.
d. Given without reference to the source.
Q:
Factual illustrations
a. Are detailed narratives about someone that could be true but are not verified.
b. Are the combination of statistics used with an accompanying visual aid.
c. Are made up by the speaker to fit a particular situation.
d. Are a detailed narrative that actually happened.
Q:
All of the following are true of a figurative comparison EXCEPT that they
a. Dont show similarities or differences between two different classes or category.
b. Dont offer a credible form of evidence and support.
c. Are not used primarily to clarify ideas and to add audience interest.
d. Dont work best when relating to something familiar to the audience.
Q:
In a presentation on grades and student stress, what type of support is the following? One student we interviewed complained of headaches during each exam. Another complained of stomach problems.
a. Example.
b. Explanation.
c. Expert opinion.
d. Figurative comparison
Q:
What type of support is the following? Anxiety, which affects twice as many women as men, is treated with medication and counseling, according to Dr. Thomas Leaman of the Milton S. Hershey Medical Center of Pennsylvania State University.
a. Expert opinion
b. Figurative comparison.
c. Literal comparison.
d. Explanation.
Q:
What type of support is the following? Generalized anxiety disorder is an unrealistic or excessive worry about some life circumstance that persists for six months or longer. This is often accompanied by difficulty concentrating, trouble sleeping, irritability, palpitations, or a general feeling of being keyed up.
a. Example
b. Explanation
c. Illustration
d. Literal comparison
Q:
A speaker supports a point by saying, Relationships require the same care you give a garden. When the plants are dry you must water them. You must fertilize them if they are to grow. And you must prune or spray at the first sign of disease, lest it spread and kill the whole plant. This is an example of
a. An illustration
b. A literal comparison
c. A figurative comparison.
d. An explanation.
Q:
Speaking from a manuscript is much more difficult for most people than speaking from outlined notes.
a. True
b. False
Q:
According to this text, the step in preparing an informative presentation after you analyze the audience should be to
a. Research the topic.
b. Determine your speech format
c. Determine the topic.
d. Organize the main points.
Q:
Which of the following is the best example of an opening sentence for a speech?
a. I want to inform you of the warning signs of cancer.
b. Today we will talk about the warning signs of cancer, so everyone can know what to look for.
c. Three years ago, one of my best friends--a young woman about your age--was told she had cancer.
d. Most of you are unaware of the warning signs of cancer, but you should be; so I am going to tell you about them.
Q:
If you are thinking of starting your speech with humor, consider that you risk coming across as less competent if you
a. Poke fun at your profession
b. Use self-disparaging humor
c. Poke fun at the topic
d. Use any kind of humor at all
Q:
A question designed to make the audience think, and for no answer is required, is known as
a. A rhetorical question
b. A paraphrase
c. An actual question
d. An idealistic question
Q:
An audience that has already made up their minds but think they are objective is known as a
a. Neutral audience
b. Agreeable audience
c. Uninterested audience
d. Friendly audience
Q:
This audience type has a short attention span and are present against their will
a. Neutral audience
b. Hostile audience
c. Uninterested audience
d. Friendly audience
Q:
Which of the following is a good example of a thesis statement for an informative speech?
a. After hearing my presentation, the audience will know more about the airline industry.
b. My audience will realize that in the future artificial intelligence will make our lives easier, more fulfilling, and more fun.
c. Although modern Germany is very much like the United States, German citizens nonverbal communication differs in their greetings, social situations, and personal space.
d. I will inform my audience about the components of organic farming.
Q:
If your internet search produces too few hits, you should do all of the following EXCEPT:
a. Avoid using the Boolean OR
b. Use the wild card* to search for all forms of the word
c. Check for spelling errors
d. Use fewer search words
Q:
The steps in the preparation of an informative presentation in order are.
a. Pre-writing, writing, revising, delivering.
b. Attention, need, satisfaction, visualization, action.
c. Ethos, Pathos, Logos.
d. Plan, research, organize, deliver.
Q:
If you are being asked to speak during a very strict time limit, the text suggests you might want to consider this method of delivery.
a. Manuscript.
b. Extemporaneous
c. Impromptu.
d. Memorized
Q:
If you are being asked to speak without much preparation time and without notes, the text suggests you might want to consider this method of delivery.
a. Manuscript.
b. Extemporaneous
c. Impromptu.
d. Memorized
Q:
a. Chronological b. Causal c. Topical d. Spatial
Q:
What is true about speaking from a manuscript?
a. It is easier than speaking from outlined notes.
b. It is difficult to respond to listener feedback.
c. It is more likely that you will go over time.
d. It is more likely that you will sound and look natural.
Q:
What are the main differences between informative and persuasive presentations? Give an example of each.
Q:
When member satisfaction is your top priority, which of the following leadership styles should you select?
a. Authoritarian leadership style
b. Democratic leadership style
c. Laissez-faire leadership style
d. Leadership style has no impact on group satisfaction
Q:
Blogs as a research tool should be approached with caution because they tend to be more editorial than factual
a. True
b. False
Q:
If the tasks are very simple, the group is very large, and the time for decision is short, which of the following leadership styles works best?
a. Authoritarian leadership style
b. Democratic leadership style
c. Laissez-faire leadership style
d. The three-dimensional style
Q:
There are five personality characteristics often referred to as the Big Five personality factors considered important in successful teams. Which of the following is NOT one of the Big Five?
a. Extroversion
b. Agreeableness
c. Emotional Stability
d. Reflexivity
Q:
Which of the following is a strategy suggested by the text for dealing with a group member exhibiting dysfunctional behaviors?
a. Engage in direct eye contact
b. Ask clarifying questions, such as Is that correct? so they feel heard.
c. Don't give the dysfunctional member anything to do.
d. Ask members to speak in a specific order to make sure that everyone gets a chance to participate.
Q:
Listening from the speaker's viewpoint involves receiving, interpreting, and checking the speaker's perspective. This type of listening is known as:
a. empathetic
b. critical
c. active
d. passive
Q:
This approach to leadership contends that leadership depends of leader-member relations, how clearly the task is structured, and the leader's power position.
a. Situational contingency.
b. Transformational.
c. Normative decision.
d. Servant leadership.
Q:
This approach to leadership is a charismatic leadership style that inspires and motivates people to do more than they would normally do.
a. Situational contingency.
b. Transformational.
c. Normative decision.
d. Servant leadership.
Q:
The trait theory of group leadership says that
a. After a person has led a group, there are still some things he or she can do to achieve more complete success.
b. There are certain roles that must be performed if a group is to be successful.
c. There are certain qualities a person must have in order to become a successful leader.
d. Psychological aspects of leadership must be considered when selecting a leader.