Q&A Hero

Q: The intentional posting of flaming messages designed to start a fight is called A) flaming. B) spamming. C) lurking. D) trolling. E) online disinhibition.

Q: Posting mediated messages that are perceived by a recipient as threatening or disturbing is called A) flaming. B) spamming. C) trolling. D) cyberbullying. E) online harassment.

Q: Mediated communication can fulfill all of the following needs and goals EXCEPT A) instrumental goals. B) relationship goals. C) empathy goals. D) self-presentational goals. E) all options are correct.

Q: Which of the following is NOT an advantage of using mediated communication? A) people base relationships on who you are not how you appear physically B) you can meet others not in your physical proximity C) others can judge you on the quality of what you say D) you don't have access to subtle nonverbal cues E) it helps you form and maintain relationships

Q: Mediated conferences that occur simultaneously in real-time are examples of A) synchronous communication. B) asynchronous communication. C) social media. D) mass media. E) social information processing theory.

Q: E-mail is an example of A) synchronous communication. B) asynchronous communication. C) social media. D) mass media. E) online disinhibition.

Q: Which of the following is NOT an example of synchronous communication? A) phone call B) instant messaging C) video conferences D) Skyping E) e-mail

Q: Social information processing theory suggests that A) emoticons are a good substitute for nonverbal feedback. B) miscommunication occurs most often on social media. C) you take greater care in choosing your words via social media. D) mediated communication is less personal. E) social media lacks nonverbal cues.

Q: Participation in mediated communication can fulfill all of the following functions EXCEPT A) participating in professional and public communities. B) verbal feedback. C) instrumental goals. D) relational goals. E) alleviating boredom.

Q: It's best to use synchronous communication when A) the message is complex. B) the message is simple. C) communicators are not available at the same time. D) the message is nonurgent. E) the message is quick.

Q: Using social media in a community-based fashion includes heightening public awareness of _______

Q: Social media can be characterized by all of the following EXCEPT A) text-messaging and Facebook. B) CNN and the New York Times. C) communication is two-way. D) the audience is mostly known. E) feedback is immediate.

Q: Mass media has which of the following characteristics? A) can include CNN and the New York Times B) communication is one-way C) audience is mostly unknown D) the source is the provider of content E) all options are correct

Q: Reduced ability to experience another person's feelings. _______

Q: Messages that are false or intentionally misleading. _______

Q: The false misrepresentation of your identity. _______

Q: Information that is intentionally misleading. _______

Q: Avoiding conversation to prevent embarrassment. _______

Q: Feelings of social isolation and lack of companionship. _______

Q: Online messages designed to start a fight. _______

Q: Mediated messages that are perceived as disturbing or threatening. _______

Q: A persistent pattern of online harassment. _______

Q: Allowing messages to be directly sent and received between communicators. _______

Q: The exchange of messages in real time. _______

Q: The exchange of messages that have time lapses between them. _______

Q: Cues are not available to help understand messages. _______

Q: Compensation for the lack of nonverbal feedback by taking extra care in choosing your words. _______

Q: The degree to which information is supported by others and outside evidence. _______

Q: The tendency to say things that would never be said face-to-face. _______

Q: How can you use mediated communication competently?

Q: Communication that is mediated by a technological device. _______

Q: The sending of messages to large, anonymous audiences. _______

Q: What are some ways to improve your online persona or face?

Q: Explain possible causes of online communication challenges.

Q: What are three characteristics of mediated communication?

Q: Explain the differences between mass media and social media.

Q: How can remembering the three Ps enhance your online face?

Q: Discuss some advantages and disadvantages of online communication.

Q: Explain how online disinhibition could lead to negative mediated communication?

Q: How can warranting value be used to enhance your online persona or face?

Q: Identify two suggestions for improving your mediated communication.

Q: What do the authors suggest is often the basis of trolling online?

Q: Identify three examples of mass media.

Q: Explain the difference between synchronous and asynchronous communication.

Q: What are two unique goals that can be fulfilled through the use of mediated communication?

Q: Explain what social information processing theory suggests about how personal mediated messages are.

Q: How can online disinhibition lead to flaming?

Q: Identify three examples of social media.

Q: If you lose face, feelings of shame, humiliation, and embarrassment may result. A) True B) False

Q: Culture can be defined as a coherent set of attitudes, values, and practices held by an individual. A) True B) False

Q: Your face is an aspect of the self that only you can see. A) True B) False

Q: In individualistic cultures, your self and your needs take precedence over the needs and interests of the group or collective. A) True B) False

Q: According to Self-Discrepancy Theory, the greater the discrepancy between your ideal self and your ought self, the higher your self-esteem. A) True B) False

Q: Your self-fulfilling prophecies can result in both positive and negative predictions about your future behavior. A) True B) False

Q: Your self is formed at infancy and remains fairly static over time and life experience. A) True B) False

Q: Henry just found out his best friend, Jay, is getting divorced. Having recently been through a divorce himself, he can understand how Jay is feeling and offers to listen if Jay wants to talk. Henry is demonstrating A) empathy. B) supportiveness. C) sympathy. D) selflessness. E) embarrassment.

Q: Your self-concept is based upon the sets of beliefs, attitudes, and values your significant others have about you. A) True B) False

Q: When you're able to understand a friend's point of view without necessarily experiencing her emotions, you're exhibiting which component of empathy? A) perception-checking B) empathetic concern C) perspective-taking D) algebraic impressions E) maintaining face

Q: If you are winning at a blackjack table, explaining to the other players that you have a knack for numbers, what attribution error are you committing? A) self-serving bias B) fundamental attribution error C) actor-observer effect D) external attribution E) halo effect

Q: Which of the following perceptual errors results from the tendency to make external attributions for your own behaviors? A) Self-Discrepancy Theory B) algebraic impressions C) perception-checking D) horn effect E) actor-observer effect

Q: When you interpret information you form attributions, or A) the process of assigning meaning and understanding to others' behavior. B) creating mental structures that define concept characteristics. C) noticing stimuli that attract your attention. D) forming judgments about the characteristics of other people. E) none of the options are correct

Q: After reading that your favorite singer, Justin Bieber, has been fighting, drinking, and antagonizing the media, you allow this negative information to overshadow your positive impressions. This an example of A) Self-Discrepancy Theory. B) algebraic impressions. C) perception-checking. D) horn effect. E) actor-observer effect.

Q: What method of impression formation is most likely to lead to prejudice? A) horn effect B) halo effect C) algebraic impressions D) stereotyping E) Gestalts

Q: If your girlfriend just received a notice from the IRS for not paying her federal taxes and you assume it was just an honest mistake, what perceptual error are you demonstrating? A) halo effect B) fundamental attribution error C) perception-checking D) horn effect E) actor-observer effect

Q: Critical self-reflection is a comprehensive process involving all of the following steps EXCEPT A) thinking about what I am feeling. B) asking myself why I am thinking the way I am. C) thinking about how others see me. D) asking myself why I am feeling how I am. E) asking myself how I am communicating.

Q: When a person is caught in a deception they must address A) individualism. B) losing face. C) social comparison. D) self appraisals. E) Self-Discrepancy Theory.

Q: If you overindulge at a buffet and the next day explain that everyone else overate, you are exhibiting which perceptual error? A) fundamental attribution error B) salience C) internal attribution D) actor-observer effect E) Self-Verification Theory

Q: As individuals, we tend to judge and perceive ourselves A) more honestly than others. B) more positively than others. C) about the same as others. D) more critically than others. E) less frequently as we mature.

Q: Which of the following is a strategy you can use to maintain or save face? A) use words and actions consistent with the face you are trying to use B) use communication that complements your face C) use communication that is consistent with other's perceptions of you D) use communication that is reinforced by objects or events of the context E) all of the options are correct

Q: According to Self-Discrepancy Theory, your self-esteem is highest when A) your self-concept matches your ideal and ought selves. B) your self-concept exceeds your ideal and ought selves. C) there is a great discrepancy between your ideal and ought selves. D) you perceive your self-concept to be inferior to your ideal and ought selves. E) your self-concept does not include an ought self.

Q: Which of the following statements reflect the notion that your self-concept is influenced by the labels that others have of you? A) My brother always said I was not as smart as him. B) I see myself as a student, worker, and son. C) I am happy with myself. D) I am a happy, extroverted person. E) My self-esteem is low.

Q: Which of the following statement(s) is true about the self? A) evolves over time B) influenced by significant people in your life C) composed of self-awareness D) composed of self-esteem E) all of the options are correct

Q: Which of the following may influence your self-concept? A) gender B) family C) culture D) significant others E) all of the options are correct

Q: Which of the following may help increase your self-esteem? A) having consistency between your ought and ideal self B) living in an appearance culture C) engaging in social comparison D) all of the options are correct E) none of the options are correct

Q: If a public figure is not out of the closet to her fans, she is using which strategy to maintain her public self? A) face B) mask C) closet case D) Self-Verification Theory E) Self-Discrepancy Theory

Q: Perception-checking involves all of the following steps EXCEPT A) reviewing your knowledge about the person. B) assessing attributions you've made. C) questioning your impression. D) hiding your impressions from the person. E) checking your impression with the person.

Q: Culture can include which of the following? A) age B) gender C) sexual orientation D) religion E) all of the options are correct

Q: According to Self-Verification Theory, people A) are more likely to associate with only those who provide positive self-concept support. B) avoid those who provide negative self-concept support. C) select those who most accurately support their self-concept. D) choose those with the same sexual orientation. E) prefer those who see the world as they do.

Q: Susan thinks she is not good at delivering public presentations so she doesn't prepare or research her topic. During her speech, she is unprepared, forgets to cover one of her main points, and feels like her speech failed. This behavior demonstrates A) critical self-reflection. B) social comparison. C) Self-Discrepancy Theory. D) self-fulfilling prophecy. E) none of the options are correct.

Q: Thoughts and convictions that an individual holds to be true are called A) attitudes. B) beliefs. C) values. D) personal constructs. E) self-appraisals.