Q&A Hero

Q: Which of the following is NOT a characteristic that distinguishes aggressive language from prejudiced language? A) intentional goal to injure a person's feelings B) targets unique personal attributes C) targets someone's group affiliation D) profanity is used E) attacks an individual's intelligence, weight, or physical ability

Q: While experiencing verbal online aggression, which of the following would you NOT use to competently manage it? A) Try to use We or I language. B) Remember to use You language. C) Save a draft first. D) Review and revise before finally sending the message. E) Make sure your message is honest, informative, and clear.

Q: Defamation can be described as A) intentional communication. B) false communication. C) libel, when in written form. D) slander, when spoken. E) all of the options are correct.

Q: Any language has its own rules, such as spelling, grammar, and the way to pronounce words. This demonstrates what language feature? A) connotative meaning B) denotative meaning C) constitutive rules D) regulative rules E) none of the options are correct

Q: Your manager is not happy with the symbol chairman and changes it to chair. The manager is demonstrating that language A) can be metaphorical. B) can be regulative. C) can be gender-inclusive. D) can clarify meaning. E) can express commonalities.

Q: What cooperative verbal communication strategy could Mark use instead of screaming, You are such an idiot when he sees his friend do something he doesn't like? A) When I see you smoking cigarettes after class, I'm concerned how others might see you. B) Bro, that's gross, man! C) Hey bud, how are your lungs? D) Get a hobby. E) You are so immature!

Q: According to research by Grice, being informative during interpersonal conversations requires the speaker to do all of the following EXCEPT A) present all relevant information. B) present information that is appropriate. C) be a cooperative verbal communicator. D) be ethical. E) use different dialects.

Q: What is considered to be the single most important characteristic of cooperative verbal communication? A) relationship B) timing C) context D) honesty E) ethics

Q: According to the cooperative principle, being relevant often means speakers need to A) use information that separates one from the listener. B) provide information that is appropriate. C) use information that is fair. D) use information applicable to the situation. E) use information that is honest.

Q: Which strategy can be used to achieve cooperative verbal communication? A) increase use of I language B) increase use of We language C) increase use of You language D) avoid using We language E) watch the film Yours, Mine, and Ours.

Q: Women's language style has been stereotypically associated with all of the following EXCEPT A) politeness. B) indirectness and tentativeness. C) flowery adjectives. D) wordiness. E) clarity.

Q: Men's language style has been stereotypically associated with all of the following EXCEPT A) directness. B) clarity. C) conciseness. D) wordiness. E) informative.

Q: If you and a friend are discussing the nuances of an abstract word such as white and she types in the word on dictionary.com only to find a myriad of different definitions, what type of meaning is she illustrating? A) connotative B) denotative C) contextual D) naming E) symbols

Q: In the textbook example of the potential multiple meanings of the symbol table, what principle of language is being illustrated? A) language conveys meaning B) language is symbolic C) language is rule governed D) language and culture are intertwined E) none of the options are correct

Q: Symbols tend to derive their meaning from people and their experience. This illustrates what type of meaning? A) denotative meaning B) connotative meaning C) contextual meaning D) intentional meaning E) unintentional meaning

Q: Lydia believes that her boyfriend should be more assertive and direct and get to the point of what he is saying. Lydia's style of communication reflects language usage found in a high-context culture. A) True B) False

Q: Concealing information or being overly vague is not considered to be a type of deception. A) True B) False

Q: If your interpersonal communication professor seems to really tailor his lectures and examples to the students in his class, he is demonstrating the cooperative principle. A) True B) False

Q: If your girlfriend seems to have anger management issues and in the midst of a fight with you resorts to saying, You don't really love me and You are in a mood again, she is displaying You language. A) True B) False

Q: As gays and lesbians continue to face cultural prejudice and struggle with identity terms such as queer and homo they are dealing with the problem of prejudiced language. A) True B) False

Q: According to your text, verbal aggression is very similar to the use of prejudiced language. A) True B) False

Q: Connotative meaning when compared to denotative meaning is A) more literal. B) more serious. C) used more in close, personal relationships. D) is probably found on dictionary.com. E) less emotional and personal.

Q: According to the text, which of the following is considered to be a symbol? A) thoughts B) words C) attitudes D) values E) beliefs

Q: If you and your friend observe a woman order a drink and he says to you, What a dog and you understand him to mean she is not very attractive, what type of meaning are you applying? A) naming B) personal C) contextual D) connotative E) denotative

Q: Sarah has a short temper and exclaims, You are such a moron to her younger brother. What strategy of cooperative verbal communication is she violating? A) messages are relevant B) messages that make others feel included C) messages that are clear and own a speaker's thoughts and feelings D) messages that are honest E) messages that are adapted to the context

Q: If someone from the north said they were going to the shore, while someone from the south said they were going to the beach, what characteristic of language is being illustrated? A) naming B) denotation C) dialect D) connotation E) linguistic relativity

Q: Deception is unethical because it denies others information they may need to make personal or professional decisions. A) True B) False

Q: Language can help people create and reinforce their cultural identity. A) True B) False

Q: In the textbook example, the possibility that the text message I hate u may have meant I'm jealous but proud of you is an example of the denotative meaning of language. A) True B) False

Q: Your authors suggest the use of face-to-face communication over e-mail or text messaging for important or potentially controversial messages. A) True B) False

Q: Constitutive rules govern how we use language to verbally communicate A) True B) False

Q: Regulative rules help us choose what objects are represented by words. A) True B) False

Q: Regulative rules only apply to spoken conversation. A) True B) False

Q: Research suggests that during verbal communication men and women respond in a similar manner 99 percent of the time. A) True B) False

Q: Dialects do not include differences in accents. A) True B) False

Q: Research suggests we seem to prefer and rate more favorably those who use a dialect similar to our own. A) True B) False

Q: When one person misperceives anothers verbal communication. _______

Q: Language that attacks a persons attributes. _______

Q: Habitually attacking a person using the Internet, interactive, or digital technologies. _______

Q: Intentional use of language to misrepresent or mislead others. _______

Q: Intentionally false communication that harms a persons reputation. _______

Q: Verbal communication involves choice because we use symbols to communicate meaning. A) True B) False

Q: Symbols can have multiple meanings, which can lead to misunderstanding. A) True B) False

Q: Language that expresses contempt, dislike, or disdain for a group or its members. _______

Q: Messages that are easily understood by others. _______

Q: The use of information that is truthful in ones messages. _______

Q: Language that focuses attention on and blames others. _______

Q: Language that emphasizes ownership of thoughts and feelings. _______

Q: Language of inclusion that expresses connection with others. _______

Q: How can one effectively manage prejudiced language?

Q: What are strategies that can be used to manage verbal aggression online?

Q: The exchange of spoken or written language. _______

Q: Using words to represent people, objects, events, and ideas. _______

Q: Defines with words represent which objects. _______

Q: Governs how language is used. _______

Q: Variations in language rules shared by large groups of people. _______

Q: Literal, dictionary-based meanings. _______

Q: Associated or implied meanings. ______

Q: Define and provide an example of denotative and connotative meaning.

Q: Explain the four fundamental features of language.

Q: What is a primary challenge when trying to communicate cooperatively while online?

Q: Explain strategies that can be used to minimize cultural differences in verbal communication.

Q: Explain culture's impact on verbal communication by discussing the differences between low-context and high-context cultures.

Q: What is the danger of discussing gender's impact upon language?

Q: What are three types of prejudiced language as illustrated in your text?

Q: Provide two strategies you can use to manage a verbally aggressive individual.

Q: What is defamation and what are two types?

Q: Identify four types of deception.

Q: How is verbal aggression different from prejudiced language?

Q: How do symbols work in verbal communication?

Q: Give an example of I and an example of We language.

Q: Identify the four elements of cooperative language.

Q: What are two strategies that can be used to be mindful of cultural differences in the use of verbal communication?

Q: What are two rules that govern our language usage?

Q: Identify two types of meaning that language can convey.

Q: In group work, Melinda is direct, assertive, and explicitly communicates; however, she doesn't realize that others can be offended by her communication. What component of intercultural competence is she lacking? A) appropriateness B) effectiveness C) ethics D) behavioral flexibility E) common sense

Q: Identify four fundamental features of language.

Q: Intercultural communication competence is comprised of all of the following EXCEPT A) effectiveness. B) appropriateness. C) prejudice. D) ethics. E) ability to communicate with people from diverse backgrounds.

Q: What strategy can be used to increase intercultural competence? A) ignore your perceptions B) demonstrate ethnocentrism C) convey emotional distance D) judge other cultures E) be flexible and open to new ideas

Q: Julie is other-oriented, she is concerned about the thoughts and feelings of others; however, she often does not get her own needs met and is perceived as being too nice. What component of intercultural competence is she lacking? A) appropriateness B) effectiveness C) ethics D) behavioral flexibility E) common sense