Q&A Hero

Q: If you consoled your boyfriend when his grandmother passed away by holding his hand and giving him a hug, what communication distance would you be using? A) intimate B) personal C) social D) public E) none of the options are correct

Q: Which of these is not a zone for physical distance? A) social space B) personal space C) public space D) intimate space E) individual space

Q: Nonverbal communication tends to be more credible than verbal communication. A) True B) False

Q: Communication tends to be multichanneled. A) True B) False

Q: Research suggests that women, compared to men, are more territorial. A) True B) False

Q: Affect displays are primarily displayed through the A) head. B) hands. C) eyes. D) face. E) touch.

Q: To communicate submissiveness, which behavior would you most likely use? A) make strong eye contact B) smile more C) smile less D) take up as much space as possible E) don't allow others to invade your space

Q: Dominance can be demonstrated by all of the following EXCEPT A) use of large amounts of personal space. B) smiling C) direct gazing. D) frowning. E) invading others' space.

Q: Submissiveness can be demonstrated by all of the following EXCEPT A) taking up less space. B) looking down or away. C) smiling more. D) permitting others to invade our space. E) direct gazing.

Q: To increase your ability to interpret and understand nonverbal communication, you might A) remember the influence of context. B) consider the other person's behaviors and culture. C) understand a person's behaviors may have multiple causes. D) practice perception-checking. E) all of the options are correct.

Q: If you are trying to increase your online inhibition, you would A) try to limit your feeling of submissiveness. B) increase your overall use of nonverbal behavior. C) manifest your display rules. D) increase your affect displays. E) limit or control your nonverbal behavior.

Q: The number one response given by convicted muggers when asked what they looked for in potential victims was A) eye contact. B) facial expressions. C) posture. D) personal space. E) none of the options are correct.

Q: During Steve's presentation to the class, he was constantly scratching his hair and adjusting his tie. What type of gesture was he relying on? A) illustrator B) regulator C) adaptor D) kinesics E) emblem

Q: If a friend becomes impatient as you tell your story about a recent breakup and looks away and then points to his watch, what type of nonverbal communication is he using? A) illustrator B) regulator C) adaptor D) kinesics E) emblem

Q: If your girlfriend tells you about an upsetting phone call she had with her friend and as she does so she holds her hand up to her ear as to demonstrate a telephone, what type of gesture is she using? A) illustrator B) regulator C) adaptor D) kinesics E) emblem

Q: Telling a friend I loved that movie while rolling your eyes to indicate that you didn't really love the movie is an example of A) replacing B) repeating C) contradiction D) enhancing E) spotlighting

Q: While at your workplace, what type of proxemic space do you use to communicate? A) intimate space B) personal space C) social space D) public space E) casual space

Q: Which of the following distances would you maintain when talking with one of your close, yet platonic friends? A) intimate space B) personal distance C) social distance D) public distance E) casual space

Q: During a game a player forms a T with his hand, directing it to the umpire to indicate a time-out is needed. What type of gesture is being displayed? A) emblem B) illustrator C) regulator D) adaptor E) haptics

Q: If you were asked to deliver a presentation to incoming first-year students at your college, you would likely be using what type of proxemic space? A) intimate space B) personal space C) social space D) public space E) casual space

Q: A handshake is considered to be what type of touch? A) sexual-arousal touch B) functional-professional touch C) social-polite touch D) friendship-warmth touch E) love-intimacy touch

Q: If during a medical exam, your physician maintains a neutral face when he finds a serious problem, what type of behavior is he demonstrating? A) congruent message B) incongruent message C) spotlight the message D) affect display E) dominance

Q: Nonverbal communication can be used to A) communicate meaning. B) express emotion. C) present self. D) manage interaction. E) all of the options are correct.

Q: If Marya notices her manager hunched over her workstation holding her head up with her hands and asks her, Are you okay? You look upset, and her manager replies, I'm fine, just a little tired, her boss is illustrating A) nonverbal messages are multichanneled. B) incongruent messages. C) congruent messages. D) nonverbal messages are cultural. E) nonverbal messages are more credible.

Q: When Amy's friend finishes giving his presentation, Amy gives him a thumbs up from across the room. What function of nonverbal communication is she using? A) repeating B) contradicting C) spotlighting D) replacing E) enhancing

Q: When disciplining your two-year-old daughter, you raise your voice and increase your volume when you say STOP throwing your bottle. What function of nonverbal communication are you using? A) repeating B) contradicting C) spotlighting D) replacing E) enhancing

Q: If you ask your husband if he is angry and he shouts, No, I'm not angry, what type of communication is he using? A) repeating B) contradicting C) spotlighting D) replacing E) enhancing

Q: While communicating with someone from a high-contact culture, it would be wise to remember A) to maintain indirect body orientation. B) to avoid gazing. C) to avoid touch. D) that close physical proximity is preferred. E) to maintain large interpersonal distance.

Q: When communicating with someone from a low-contact culture, it would be wise to A) maintain a direct body orientation. B) maintain an erect posture. C) relax your posture. D) avoid touch. E) touch often.

Q: If you were hoping to acknowledge another person according to the norms or rules of a society, which category of touch would be most appropriate? A) social-polite B) love-intimacy C) functional-professional D) friendship-warmth E) sexual-arousal

Q: What is the study of body movement, gestures, and facial expression called? A) kinesics B) chronemics C) proxemics D) low contact E) vocalics

Q: Research has classified gestures into four types. Which of the following does not belong to the four types? A) adaptors B) emblems C) affect displays D) regulators E) illustrators

Q: Before Mark departs for service in Iraq, he makes direct eye contact with his girlfriend Mindy and hugs her. What type of nonverbal communication is he using? A) replacing B) contradicting C) spotlight D) incongruent message E) congruent message

Q: If you point in a particular direction while providing someone directions, in what way are you using nonverbal communication? A) contradicting B) replacing C) repeating D) spotlighting E) enhancing

Q: Behaviors used to exert power and influence over others. _______

Q: Willingness to allow others to exert power over you. _______

Q: Culture that prefers frequent touching, shared gaze, close physical proximity, and direct indirect body orientation. _______

Q: Culture that prefers infrequent touching, little shared gaze, larger physical distance, and _______

Q: In comparing nonverbal communication to verbal, our nonverbal communication is A) more clear. B) single-channeled. C) more intentional. D) less credible. E) more credible.

Q: If your boyfriend tells you he loves you while staring aimlessly at the TV instead of at you, you are more likely to A) ignore his behavior. B) believe his nonverbal behavior. C) believe his verbal communication. D) believe neither his verbal nor nonverbal behavior. E) not notice his nonverbal behavior.

Q: Which of the following is true about women's use of nonverbal communication? A) women are better at both sending and receiving nonverbal messages B) women smile more C) women gaze more D) women are more facially expressive E) all of the options are correct

Q: If you use a poker face while playing card games, in what way are you using nonverbal communication? A) replacing B) contradicting C) repeating D) spotlighting E) enhancing

Q: According to the text, in most communication A) verbal communication is influenced by gender. B) nonverbal communication uses a single channel. C) verbal messages tend to be perceived as more credible. D) verbal communication conveys more meaning than nonverbal messages. E) nonverbal communication conveys more meaning than verbal messages.

Q: A type of gesture that satisfies a psychological or physical need. _______

Q: Vocal characteristics used to communicate nonverbal messages. _______

Q: Nonverbal communication code of touch. _______

Q: Communication using physical distance. _______

Q: Objects you possess that help express your identity to others. _______

Q: Intentional or unintentional nonverbal behaviors that manifest emotion. _______

Q: Feeling of emotional bonding or union between ourselves and others. _______

Q: How does gender and culture impact nonverbal communication?

Q: Transmission of meaning through nonspoken physical and behavioral cues. _______

Q: Verbal and nonverbal behaviors that have contradictory meanings. _______

Q: Communication tends to be multichanneled. _______

Q: Guidelines that govern the appropriate use and expression of emotion. _______

Q: A type of nonverbal communication that encompasses body movement. _______

Q: A type of gesture that substitutes for verbal messages. _______

Q: A type of gesture that accents verbal messages. _______

Q: A type of gesture that controls turn-taking in conversation. _______

Q: Define and explain proxemics and the four spaces.

Q: Compare verbal and nonverbal communication.

Q: What are three primary functions or messages of nonverbal communication?

Q: What can you do to more effectively use nonverbal communication skills?

Q: What are three ways to communicate submissiveness?

Q: Identify two methods for checking one's nonverbal attributions?

Q: What are three ways to communicate dominance?

Q: Name the four different zones for physical distance.

Q: Identify and explain two factors of environment. Provide an example of each.

Q: What is an affect display and give an example?

Q: Explain the difference between congruent and incongruent messages.

Q: What is the difference between pitch and loudness?

Q: What is an artifact? Give two examples.

Q: What is an adaptor? Provide an example.

Q: What is vocalics? Provide an example.

Q: Why are nonverbal messages more credible than verbal messages?

Q: What is a regulator? Provide an example.

Q: Misunderstanding occurs frequently online due to the lack of A) nonverbal cues. B) You language. C) I language. D) connotative meaning. E) honesty.

Q: In comparing gender and culture and their impact on verbal communication we can conclude A) both gender and culture strongly impact verbal communication. B) gender has a greater impact than culture on verbal communication. C) culture has a greater impact than gender on verbal communication. D) gender and culture have little impact on verbal communication. E) none of the options are correct.

Q: Intentional misrepresentation is called A) concealment. B) naming. C) misunderstanding. D) deception. E) persuasion.

Q: What is the most frequent form of intentional misrepresentation? A) naming B) misunderstanding C) deception D) concealment E) persuasion.