Q&A Hero

Q: Bill was raised in a family where communication was devalued. Sensitive topics and issues were not talked about and, instead, only safe topics such as the weather and current events were discussed. Bill's family could be described as having a focus on which relational dialectic? A) openness B) stability C) privacy D) protection E) autonomy

Q: Liam and Emma have decided that past relationships are a taboo topic and one that is not to be discussed in their relationship. What are they illustrating? A) protection B) communication privacy management theory C) communication rules D) openness E) autonomy

Q: The use of self-disclosure in online interaction suggests A) we discuss more online. B) we discuss less online. C) they seem less intimate. D) it is easy to perceive responses. E) none of the options are correct.

Q: What is the formation of information boundaries that allows individuals to monitor and control what they disclose and who they share it with called? A) intimacy B) social penetration theory C) communication privacy management theory D) relational dialectics E) openness versus protection

Q: If your friend discloses that his girlfriend just broke up with him, what would be an appropriate response? A) offer advice B) tell him that is nothing compared to your breakup C) tell him she was a loser anyway D) remind him that you predicted the relational demise E) express empathy and use people-oriented listening

Q: Brian feels the need for excitement and spontaneity in his relationship with Elena yet sometimes he wants stability. He is illustrating which dialectic in their relationship? A) connection versus autonomy B) openness versus protection C) novelty versus predictability D) stability versus change E) none of the options are correct

Q: Shelby craves tradition. Each Christmas Eve she and her family go to Midnight Mass, come home, eat a pork dinner, and then each family member opens one present. They open the remainder of their presents on Christmas morning. These Christmas traditions exemplify which relational dialectic? A) predictability B) novelty C) connection D) autonomy E) openness

Q: Self-disclosure A) results in greater mental health and reduction of stress. B) occurs more online than face-to-face. C) studies suggest men are more likely to disclose to women. D) is most common among Euro-Americans who disclose more than other ethnicities. E) all of the options are correct.

Q: If you and your friend talk about many different topics in great detail, your self-disclosure has A) minimal breadth and depth. B) deep breadth and depth. C) a high degree of breadth but low depth. D) a deep level of depth but shallow breadth. E) none of the options are correct.

Q: The authors suggest several ways in which we can enhance our self-disclosure skills. Which of the following was NOT recommended? A) remember that women are more comfortable disclosing than men B) be sensitive to cultural differences regarding self-disclosure C) don't force others to self-disclose D) actively listen and express empathy when others disclose to you E) be sure to communicate true thoughts and feelings

Q: Which of the following accurately describes the use of self-disclosure? A) Men disclose more than women. B) Women disclose more than men. C) Women are more likely to be recipients of self-disclosure. D) Hispanics disclose more than Euro-Americans. E) None of the options are correct.

Q: What level of self-disclosure fosters the most intimacy? A) high degree of breadth but low depth B) deep level of depth but shallow breadth C) minimal breadth and depth D) deep breadth and depth E) none of the options are correct

Q: Communication behaviors used to keep a relationship strong and satisfying. _______

Q: Communication that is cheerful and optimistic. _______

Q: Messages that communicate how much a relational partner means to you. _______

Q: The expression of emotional support and personal assistance to your relational partner. _______

Q: Which of the following is NOT part of social penetration theory? A) intermediate layer B) outermost layer C) depth D) positivity E) breadth

Q: Which of the following is characteristic of how self-disclosure can create intimacy? A) Only one partner must disclose. B) Self-disclose intimate information even if it is peculiar. C) Don't respond to self-disclosure. D) More self-disclosure is always better. E) Both partners must disclose.

Q: Describe and provide an example of three maintenance strategies.

Q: Explain how we can ensure that we provide competent, effective, supportive communication for our relational partners?

Q: Revealing private information about yourself to others. _______

Q: A theory that uses an onion as a metaphor to explain self-disclosure in personal relationships. _______

Q: We create information boundaries by monitoring the private information we disclose to others. _______

Q: Feelings of closeness between you and others. _______

Q: Competing tensions or impulses experienced with a relational partner. _______

Q: Conditions that govern what couples can and cannot talk about. ______

Q: Identify three ways in which self-disclosure can undermine relational maintenance.

Q: Explain social penetration theory and how it relates to our use of self-disclosure.

Q: Describe how relational partners can increase the effectiveness of their self-disclosure

Q: How can relational dialectics help us better understand ourselves and our personal relationships? Be sure to identify and give an example of each relational dialectic.

Q: Identify the two relational dialectics that are most applicable to family relationships.

Q: What are three suggestions for increasing the effectiveness of our supportive communication?

Q: What are three strategies relational partners can use to help maintain their relationship?

Q: Provide two examples of using assurances as a strategy for maintaining relationships.

Q: Identify three benefits of using self-disclosure.

Q: What relational dialectic is most challenging for our romantic interpersonal relationships?

Q: Why is the relational dialectic of autonomy versus connection most challenging for family members?

Q: What is self-disclosure?

Q: Identify three ways to enhance self-disclosure skills.

Q: Identify the three layers and two other factors of social penetration theory.

Q: What are three ways in which self-disclosure can lead to intimacy?

Q: What relational dialectic most closely impacts communication privacy management theory?

Q: What are two examples of communication rules?

Q: By writing a cover letter, an applicant can provide a detailed, comprehensive review of his or her work history and experience. A) True B) False

Q: According to your text, a bona fide occupational qualification precludes an interviewer from asking an applicant's age. A) True B) False

Q: By using Skype, a real-time, synchronous video interview can be conducted. A) True B) False

Q: One strategy for achieving leave-taking in an interview is to say, Is there anything else I didn't ask that you would like me to know? A) True B) False

Q: Using an interview protocol, an interviewer can ensure that the interview is informative in tone by following the cooperative principle. A) True B) False

Q: In a functional rsum, information is not in chronological order. A) True B) False

Q: Attending is an important listening skill to demonstrate that an interviewer is ready to listen. A) True B) False

Q: A leading question is often more useful for finding out what an interviewee really thinks about a topic. A) True B) False

Q: Secondary questions are often part of the interview protocol and are often highly structured. A) True B) False

Q: Paraphrasing is an important listening skill that requires a listener to state back exactly word for word what a person said. A) True B) False

Q: Rapport building can occur through the effective use of both nonverbal and verbal communication in an interview setting. A) True B) False

Q: A doctor asking his or her patients questions is an example of an information interview. A) True B) False

Q: A focus group is a type of information interview used by marketing consultants. A) True B) False

Q: Interviews must occur in a face-to-face setting. A) True B) False

Q: Open questions normally require a yes or no response. A) True B) False

Q: An interview protocol is similar to a preparation outline in that they both guide the communication. A) True B) False

Q: The interviewee assumes a passive role in an interview. A) True B) False

Q: If in preparing for an employment selection interview, a job applicant focused his or her skills and experiences to a specific job, what step is the applicant taking? A) writing a functional rsum B) writing a chronological rsum C) developing a cover letter D) developing questions for the interview E) preparing responses for the interview

Q: An interviewee should take all of the following steps to effectively manage an employment selection interview EXCEPT A) dress appropriately. B) deal with unlawful questions. C) demonstrate positivity. D) follow-up promptly. E) develop a cover letter.

Q: All interviews are dyadic, involving two people. A) True B) False

Q: According to the bona fide occupational qualification, if a characteristic is essential to performing the job, an employer can ask about A) religion. B) gender. C) age. D) national origin. E) all of the options are correct.

Q: According to your text, to prepare for an information interview, one needs to take all of the following step(s) EXCEPT A) identifying your purpose. B) conducting background research. C) developing an interview protocol. D) setting up the interview. E) preparing secondary questions.

Q: What can a candidate do to prepare for an employment selection interview? A) research potential employers B) develop his or her rsum C) review his or her social media image D) plan his or her own questions for the interviewer E) all of the options are correct

Q: Effective management of an information interview includes all of the following strategies EXCEPT A) build rapport. B) develop an interview protocol. C) be engaged. D) end on a positive note. E) use leave-taking.

Q: Asking, If I need to follow up, can I contact you at this number? is an example of what step of managing an information interview? A) being engaged B) rapport building C) leave-taking D) using attending skills E) developing interview protocol

Q: Attending skills can help improve the effectiveness of our listening by A) asking questions. B) taking notes. C) using a verbal response such as paraphrasing. D) allowing for interruptions. E) avoiding immediacy.

Q: Paraphrasing requires that a A) speaker restates what he or she said. B) listener restates what a person said. C) speaker relies on nonverbal communication. D) listener avoids the use of attending skills. E) speaker avoids immediacy.

Q: Whether one uses synchronous or asynchronous video interviews, it is recommended to A) know how to use the technology. B) test the technology. C) practice your video delivery. D) rehearse and record yourself on video. E) all of the options are correct.

Q: Effective interviewers demonstrate A) attending skills. B) paraphrasing. C) rapport building. D) the cooperative principle. E) all of the options are correct.

Q: In using Grice's cooperative principle in an interview, how might an interviewer apply being honest? A) by preparing an interview protocol B) by asking leading questions C) by avoiding asking leading questions D) by using appropriate language E) by keeping questions focused to the interview purpose

Q: If an interviewee is trying to adhere to Grice's cooperative principle in an interview, how might they achieve being honest? A) by providing exaggerated responses B) by providing truthful responses C) by providing long-winded responses D) by using specific language E) by defining all jargon

Q: During an interview, the interviewer used specialized language such as jargon. What tenet of Grice's cooperative principle did they violate? A) be informative B) be honest C) be clear D) be relevant E) follow an interview protocol

Q: To prepare for an information interview, it is wise to A) build rapport. B) develop an interview protocol. C) be engaged. D) just wing it. E) bring your rsum.

Q: What type of question is used to introduce a topic? A) secondary question B) closed question C) primary question D) leading question E) clarifying question

Q: What type of interview might you use to determine if an applicant has the education and experience required for a job? A) performance interview B) appraisal interview C) exit interview D) selection interview E) information interview

Q: If you are asked, Don't you like the new student desks that we chose to purchase? you are experiencing what type of question? A) leading question B) neutral question C) closed question D) secondary question E) open question

Q: If an interviewer really wants to find out what an interviewee really thinks about a topic they might use a A) neutral question. B) leading question. C) closed question. D) secondary question. E) clarifying question.