Q&A Hero

Q: Even though Bob is chair of the covenants committee, he does little or nothing to help the group. He just lets the group make decisions and take action. Which leadership style is Bob using? A) democratic B) autocratic C) situational D) laissez-faire E) functional

Q: As chairperson of her local MADD group, Kathryn believes in practicing social equality. She shares decision making and seeks input from group members. According to the styles view of leadership, which leadership style is Kathryn using? A) democratic B) autocratic C) situational D) laissez-faire E) functional

Q: Which view of leadership suggests leaders are more effective once they have analyzed themselves, their groups, and the circumstances in which they must lead? A) styles leadership B) democratic leadership C) situational leadership D) functional leadership E) shared leadership

Q: Teams collect information on the nature and scope of the problem facing them, then systematically search for a solution. _______

Q: Leadership that is determined by a groups motivation, group members experience, and knowledge. _______

Q: Leadership that addresses the types of communication behaviors to help a group achieve its goal. _______

Q: The emotional tone established within a group. _______

Q: The traits view of leadership suggests that A) laissez-faire leadership is ineffective. B) democratic leaders are always best. C) women cannot be effective leaders. D) leaders are made, not born. E) leaders are born, not made.

Q: An overly cohesive group that avoids challenging one anothers ideas. _______

Q: Minh maintains strict control over the planning for the Battle of the Bands Planning Committee. He insists on determining the direction and outcome of the committee's discussion. According to the styles view of leadership, which leadership style is Minh using? A) democratic B) autocratic C) situational D) laissez-faire E) functional

Q: All leaders share certain personal and physical characteristics. _______

Q: A focus on the behaviors leaders use to influence others. _______

Q: A direct, telling style of leadership. _______

Q: Leaders who provide little direction or structure for their teams. _______

Q: Leaders who invite input from group members and encourage shared decision making. _______

Q: The process of making choices among alternatives. _______

Q: When all members support a given course of action. _______

Q: A structured, written outline that guides communication among meeting participants. _______

Q: A written record of the discussion, actions, and decisions in a meeting. _______

Q: Ability to influence and direct others to meet group goals. _______

Q: The ability of group members to influence and direct a group. _______

Q: What are the top five problems associated with having a meeting?

Q: Identify and define three decision-making methods.

Q: Disagreements about the groups tasks, procedures, or decision options. _______

Q: Interpersonal, cultural, or power differences between members. _______

Q: What steps can a group take to encourage effective brainstorming?

Q: The generation of ideas to solve a problem. _______

Q: Identify three defensive and supportive communication behaviors that contribute to the communication climate.

Q: How can a team member apply a collaborative style to manage group conflict?

Q: Identify the steps necessary to use a structured problem solving.

Q: How can a group prevent groupthink?

Q: Explain the situational view of leadership and its four styles.

Q: Explain the style view of leadership and identify its three styles.

Q: What are some possible results of ignoring gender and cultural differences?

Q: Identify and describe the three basic purposes for holding a meeting.

Q: What is included in a meeting's minutes?

Q: Identity two types of conflict.

Q: What decision-making method can be used by groups to enhance group members' satisfaction and cohesion?

Q: What communication behavior can stunt group brainstorming?

Q: What is a communication behavior that is consistent with a supportive communication climate?

Q: In a virtual group, members do all of the following EXCEPT A) they lack nonverbal communication. B) they often don't develop cohesion. C) they communicate across time and distance. D) they utilize computer technology and software to allow communication. E) they experience technology challenges.

Q: What is the relationship between groupthink and cohesion?

Q: According to the situational view of leadership, what are the four types of leadership that can be used?

Q: There are two types of communication climates; identify each.

Q: What is the key characteristic of the functional view of leadership?

Q: What is an advantage of using virtual groups? A) lack nonverbal communication B) physical distance of group members C) often less expensive D) hard to build cohesion E) technology challenges

Q: What does shared leadership suggest about a group and its leader?

Q: Small groups are composed of which of the following characteristics? A) interdependent persons B) three people C) common identity D) common goal E) all of the options are correct

Q: A group whose members like each other and share a sense of camaraderie. _______

Q: Taking a stance on controversial issues and refuting those who disagree with you. _______

Q: Expectations about behavior within a group. _______

Q: Anticipated or real anxiety associated with communicating with others. _______

Q: A local chapter of alcoholics anonymous is an example of a A) public group. B) service group. C) support group. D) social group. E) primary group.

Q: Which of the following situations best depicts small group communication as defined in your text? A) people talking in an elevator B) bystanders at an accident scene C) congregation listening to a sermon D) jury members deliberating a court case E) none of the options are correct

Q: Your family and friends are examples of which type of group? A) service group B) primary group C) self-help group D) social group E) secondary group

Q: When members complete their task. _______

Q: When the task is completed, members disband. ______

Q: Positions taken on by appointment or election. _______

Q: The exchange of information about a duty or goal important to your group. _______

Q: Communication that builds trust and appreciative interpersonal relationships in a group. _______

Q: Specific patterns of behavior and communication that members develop from interacting over time. _______

Q: Team members communication that disrupts a groups efforts. _______

Q: A type of egocentric role where a teammate relies on other members to do all the work. _______

Q: Individuals who help you achieve specific goals or perform tasks. _______

Q: Three or more interdependent persons who share a common identity and communicate to achieve a common goal. ______

Q: An initial phase where group members come to know one another and the tasks. ______

Q: When members have different ideas on how to approach a task or who should take on leadership roles. ______

Q: What is a group role? Identify and explain the three types of group roles.

Q: When members agree on how to achieve a goal and who will do what. _______

Q: A team of individuals working together to achieve a common goal who communicate primarily through technology. ______

Q: Individuals who meet your basic life, psychological, and social needs. _______

Q: Identify and explain two primary communication traits particularly relevant to small group communication.

Q: Explain the difference between primary and secondary groups and provide an example of each.

Q: Identify and explain the characteristics of groups.

Q: What are three challenges of using virtual groups?

Q: What is communication apprehension?

Q: Define argumentativeness.

Q: What are three challenges of working in virtual groups?

Q: Identify three tools that can be used to achieve virtual communication.

Q: Identify two types of group roles.