Speech

Q: When conducting a virtual meeting by videoconference or telephone, the leader should start by clarifying the anticipated outcomes of the meeting. A) True B) False

Q: There is no variation to the structured problem-solving approach. A) True B) False

Q: Recent studies have shown that group members can get better ideas from a brainstorming session if they hold off on coming up with ideas until the formal group brainstorming session begins. A) True B) False

Q: A moderate amount of affective conflict can help prevent groupthink. A) True B) False

Q: An important step in group brainstorming is to not squelch creativity by judging and critiquing generated ideas. A) True B) False

Q: In groups that decide by consensus, team member satisfaction has been shown to actually be lower. A) True B) False

Q: Relying on authority is appropriate when a group must make a decision quickly. A) True B) False

Q: According to the functional view of leadership, an effective group can have more than one member serving in a leadership role. A) True B) False

Q: Leaders can create supportive or defensive communication climates depending on how they manage conflict, maintain satisfying relations, and focus on completing a task. A) True B) False

Q: According to Hersey and Blanchard, member readiness refers to the extent that members have experience, knowledge, and motivation to work together. A) True B) False

Q: Autocratic leaders may be effective during a serious crisis when there is little time to have a group discussion. A) True B) False

Q: The first step in the structured problem-solving approach is A) establish criteria for a solution. B) define and analyze the problem. C) discuss possible solutions. D) choose the best solution. E) implement the solution.

Q: Leaders who adhere to a laissez-faire leadership style may have power, but they hesitate to exert their influence on group members, allowing them to take control. A) True B) False

Q: According to the traits view of leadership, anyone can learn to become a leader. A) True B) False

Q: According to the style view of leadership, the democratic leadership style is best in all situations. A) True B) False

Q: Which of the following is NOT a method of decision making? A) decision by majority B) decision by consensus C) decision by authority D) decision by leader E) none of the options are correct

Q: The laissez-faire leadership style is more likely to be appropriate for a mature and highly productive group than for a new group. A) True B) False

Q: At which point in structured problem solving are team members most prone to groupthink? A) establish criteria for a decision B) choose the best decision C) discuss possible solutions D) define and analyze the problem E) implement the solution and evaluate the results

Q: What decision-making method is most appropriate in an emergency room setting where the chief of staff must make timely, immediate life-or-death decisions for incoming patients? A) decision by majority B) decision by consensus C) decision by authority D) decision by self E) none of the options are correct

Q: Which of the following decision-making methods results in team members experiencing greater levels of satisfaction and cohesion? A) decision by majority B) decision by consensus C) decision by authority D) decision by self E) decision by leader

Q: The following are the most common problems in leading and conducting meetings EXCEPT A) participants getting off topic. B) no clear agenda defined. C) meetings take too long. D) team members are unprepared. E) leaders must take responsibility for planning.

Q: What is the first step of planning a meeting? A) determine who will attend the meeting B) define the purpose of the meeting C) decide when the meeting will be held D) identify where the meeting will take place E) develop the agenda for the meeting

Q: Effective group brainstorming includes all of the following EXCEPT A) soliciting wild out of the box ideas. B) carefully judging each idea. C) generating as many ideas as possible. D) combining ideas. E) elaborating on ideas.

Q: Rachel is chairing an upcoming meeting of her ski club and she is concerned that the meeting may not be productive because the members of the club tend to talk about different subjects at the same time and go off on tangents. What should Rachel do to help keep the meeting on track? A) make all important decisions on her own beforehand B) send each member a set of meeting minutes C) establish a defensive communication climate D) prepare and follow an agenda E) encourage members to engage in groupthink

Q: After a team member presents a solution to a group problem, Christina responds, That solution just won't work; the idea presented at our last meeting is the only one that will work. What defensive communication behavior is she displaying? A) empathy B) cooperative messages C) emphasizing certainty D) I language E) problem orientation

Q: What stage of the Model of Situational Leadership requires an autocratic style, where the leader provides clear, explicit direction about a task? A) participating B) delegating C) adjourning D) selling E) telling

Q: When members of a group engage in groupthink, they do NOT A) exhibit too much cohesion. B) discourage outside input. C) critically evaluate options. D) focus on harmony. E) avoid challenging other group members.

Q: Evaluation is an example of a defensive communication climate. What is the opposite type of behavior necessary for a supportive climate? A) controlling messages B) you statements C) neutrality D) description E) shows superiority

Q: What is the opposite communication behavior of a strategic manipulative defensive climate? A) controlling message B) cooperative message C) neutrality D) avoidance E) evaluative language

Q: If a team member responds, That's a stupid idea, now go back to sleep, he is demonstrating what type of communication behavior? A) evaluative B) descriptive C) neutrality D) avoidance E) superiority

Q: A telling or autocratic leadership style is best when A) team members have much knowledge and experience. B) a group is relatively new. C) group members are used to having decision-making control. D) group members know and work well together. E) group members want to offer input.

Q: According to Hersey-Blanchard's Model of Situational Leadership, as a group matures, leaders move through four leadership styles. Which of the following is the order in which these styles usually occur? A) tell, sell, participate, delegate B) participate, delegate, tell, sell C) sell, participate, tell, delegate D) delegate, participate, sell, tell E) tell, delegate, sell, participate

Q: According to Hersey-Blanchard's Model of Situational Leadership, a leader should try to _________ when group members have motivation and experience with the group's task. A) participate B) tell C) delegate D) sell E) adjourn

Q: What stage of the Model of Situational Leadership is most focused on support and encouragement? A) participating B) adjourning C) delegating D) telling E) selling

Q: At what stage of the Model of Situational Leadership does shared decision making occur while simultaneously less direction is provided? A) selling B) telling C) participating D) adjourning E) delegating

Q: A leader with an autocratic leadership style A) seeks input from team members. B) allows the team members to make decisions. C) is always ineffective. D) makes decisions and expects them to be followed. E) none of the options are correct.

Q: Laissez-faire leadership A) allows the group to take charge of decisions and actions. B) is always ineffective. C) leads to a lack of group cohesion. D) exists when the leader maintains strict control of the group. E) none of the options are correct.

1 2 3 … 286 Next »

Subjects