Q&A Hero

Q: Technology has brought greater polarization throughout the world, though this is less true within the U.S. society.​ a. True b. False

Q: The definition of intercultural communication involves interaction between government representatives of different nations.​ a. True b. False

Q: The authors prefer the term dominant culture over other terms such as mainstream or umbrella culture because it clearly indicates that the group being referred to generally exercises the greatest influence on the beliefs and values of a culture. ​ a. True b. False

Q: By 2050, world population growth is expected surpass____: a. ​5 billion b. ​6 billion c. ​​9 billion d. 15 billion e. ​16 billion

Q: You should avoid pauses before answering questions.

Q: An answer should never be a put-down.

Q: If an audience member asks a question that you do not know the answer to, how should you respond? a. Bluff your answer. b. Give an answer to a question that wasnt asked. c. Say no comment. d. Say you will need to look into the answer.

Q: If an audience member asks a question you dont like, you should do any of the following EXCEPT a. maintain your composure. b. express your respect for the questioner. c. rephrase the question more appropriately. d. not answer the question.

Q: When a specific individual asked you a question, you should address your answer to a. that specific person. b. the rest of the audience. c. that person and the entire audience. d. another audience member.

Q: How should you end your Q&A session? a. Abruptly b. Slowly c. By thanking the audience d. By pointing out what the audience could have asked

Q: ______ sessions give audience members a voice.

Q: Questions can be asked before, after, or _______ your presentation.

Q: If the speaker has prepared effectively, many of the questions asked by audience members will be ones the speaker______.

Q: A listener may raise an ______ question, one that could throw your presentation off track

Q: The direction to not ______ means that you should never belittle, embarrass, or try to one-up a questioner.

Q: So that they feel free to ask questions, you should let your audience know that there are no ______ questions.

Q: If an audience member asks you a question that you dont like you should not get ______.

Q: Q&A sessions are really only advantageous to the audience.

Q: Soliciting questions prior to speaking lets the speaker adapt the talk.

Q: A speaker should not allow questions during a presentation.

Q: Sometimes, if a question occurs to you as an audience member, you find it difficult to maintain your concentration on what the speaker is saying.

Q: Which of the following is a way to respond to an audience member who interrupts with a question that will be answered later in the speech? a. Pretend you didnt hear them an ignore it. b. Dont answer the question. c. Berate them for interrupting tell them to be patient. d. Tell the audience that you will answer it shortly.

Q: Which is NOT an appropriate way to respond to someone who interrupts with a question? a. Berate them. b. Answer their question. c. Tell them that you will answer their question at the end. d. Tell them the answer is coming in the speech.

Q: What should you do if someone asks an irrelevant question? a. Pretend you didnt hear them. b. Reframe the question to focus on your goal. c. Answer the question. d. Tell them it was irrelevant.

Q: Answering questions ______ makes it possible for audience members to remember how you answered a question. a. loudly b. in the beginning c. at the end d. in the middle

Q: Holding a Q&A session at the presentations end has all of the following benefits EXCEPT that a. you control how and when you share your presentations content. b. you avoid being distracted by poorly timed or irrelevant queries. c. you avoid the rude questioner. d. you might go over time with your presentation and not answer any questions.

Q: Questions asked by audience members may do all of the following EXCEPT a. attack your position. b. be stated so poorly that you dont have to answer them. c. be stated so poorly that you have difficulty understanding them. d. be completely off topic.

Q: Preparing your responses to potential questions is ______ preparing the presentation itself. a. the same as b. more important than c. just as important as d. less important than

Q: ______ is a speakers ally. a. Sympathy b. Pity c. Compassion d. Empathy

Q: Being able to put yourself in the shoes of audience members will allow you to a. embarrass them. b. anticipate their questions. c. trick them. d. persuade them.

Q: Every question deserves an answer that demonstrates a. your respect for the questioner. b. your sympathy for the questioner. c. your disregard for the questioner. d. your disagreement with the questioner.

Q: Rather than obfuscate or multiply confusion, _______ each question asked of you to determine if you understand what the listener would like to know. a. paraphrase b. repeat c. argue d. interpret

Q: Which of the following is NOT a drawback of waiting until the end to answer questions? a. Audience members can have difficulty concentrating. b. Audience members may simply think about their question. c. Audience members might not remember their questions. d. Audience members may be able to distract you more easily.

Q: Adhere to protocol when fielding questions means you should answer a. first question submitted first. b. best question first. c. easiest question first. d. most difficult question first.

Q: When you answer a questioner with Let me approach the question this way . . . , you attempt to a. stay on course. b. think through your answer. c. be defensive. d. gracefully bring the Q&A session to a close.

Q: A speaker can solicit questions from the audience in advance by a. passing out note cards for audience members to jot down questions. b. including on the promotional flyer for the presentation a note that audience members should bring in question. c. having a moderator ask questions from the audience at the outset of a presentation. d. arriving at the venue early to talk to people prior to the presentation.

Q: If you are giving a business presentation and your boss interrupts you with a question, what must you likely do? a. Stop and answer it. b. Pretend you didnt hear. c. Refuse to answer. d. Tell him or her to wait.

Q: What are the benefits of waiting until the end of a presentation for questions?

Q: Discuss and exemplify what you should do when a question is raised that is off-topic.

Q: Discuss and exemplify how you can take your time to think through your answer before responding.

Q: Why should you address your answer to the entire audience, not just who asked?

Q: The question-and-answer (Q&A) session a. plays an integral role in most business and professional talks. b. plays no role in most business and professional talks. c. plays a minimal roles in most business and professional talks. d. is a separate speaking instance than business and professional talks.

Q: The Q&A session, while enjoyable, can also be quite ______. a. dry. b. challenging. c. boring. d. costly.

Q: Q&A sessions accomplish all of the following EXCEPT a. give audience members a voice. b. afford audience members the opportunity to ask the speaker questions about remarks. c. afford audience members the opportunity to share their reactions with the speaker. d. give audience members the opportunity to to heckle the speaker.

Q: Speakers may lose ground if their answers a. leave receivers confused. b. leave receivers convinced. c. leave receivers enthusiastic. d. leave receivers persuaded.

Q: The right answer to the question of whether questions should be part of the presentation itself is a. always. b. never. c. rarely. d. it depends.

Q: Which of the following is NOT true regarding personally soliciting questions before a presentation? a. The questions may be anticipated by the speaker. b. It can demonstrate expertise. c. It allows the audience to take control. d. It can demonstrate confidence.

Q: How do you prepare a digital story?

Q: Explain when audio might be the only option for message delivery.

Q: How can you prepare for issues with technology breaking in an online presentation?

Q: Some members of the audience may ask you questions that you dont like.

Q: A question and answer session should not terminate without warning.

Q: Discuss and exemplify how the Q&A session can be advantageous to both the speaker and audience.

Q: The asynchronous online speaker has real interaction with the audience.

Q: Speakers in both face-to-face and digital environments may enhance their presentations with presentation aids such as PowerPoint.

Q: If you are seated, you should gesture sparingly.

Q: Most single person online presentations are kept brief because of the tendency for receivers to become bored.

Q: Just as with face-to-face interviews, the online interview format works best when the interviewee is a credible source and the interviewer is well prepared.

Q: Storytelling is a powerful promotional tool.

Q: Where should you look when you are presenting online alone?

Q: Discuss and exemplify what a story arc is when presenting online.

Q: While face-to-face presentations may use technology to support the speakers delivery, ______ presentations are totally dependent on technology for their delivery.

Q: ______ screens call for more nuanced nonverbal expressions that require speakers to tone down their gestures and face work.

Q: A digital ______ is designed to showcase or market you, demonstrating your skills, and highlighting what you can do.

Q: As the popularity of YouTube demonstrates, online presenters commonly rely on created ______ to communicate their messages.

Q: A ______ is a digital audio recording that is made accessible to web users.

Q: Though initially delivered ______, webinars can also be saved for later viewing.

Q: Online presenters usually use ______ visuals than live presenters.

Q: Video accentuates facial cues.

Q: ______ can include a single speaker, a panel, or group collaborating in real time across time zones. a. Podcast b. Webinar c. E-meeting d. Web-meeting

Q: Which of the following is NOT an advantage of a webinar? a. The presenter can obtain feedback from participants. b. The presenter can respond to questions. c. The presenter doesnt adjust the webinar content during the session. d. The presenter can adjust the webinar presentation during the session.

Q: ______ has become a presentation staple. a. Outlook b. PowerPoint c. Excel d. Facebook

Q: Online presenters often use a. more visual aids than live presenters. b. less visual aids than live presenters. c. the same amount of visual aids as live presenters. d. no visual aids.

Q: Which is NOT true of a presentation delivered synchronously? a. People can watch it repeatedly. b. It allows for audience participation. c. It is conversational in tone. d. It precipitates more of a connection between speakers and receivers.

Q: Which is NOT true of a presentation delivered asynchronously? a. People can watch it repeatedly. b. It allows for audience participation. c. It can be stopped or started. d. It does not depend on time zones.

Q: Which of the following is a generally acceptable clothing color for online presentations? a. Brown b. Green c. Loud patterns d. Big stripes

Q: Which of the following is NOT true regarding fidgeting? a. Unnecessary movement can be distracting. b. If your whole body is on camera, do not gesture. c. Avoid swiveling in your chair. d. If seated, do no gesture excessively.

Q: Panel presentations find you and ______ other people discussing a subject. a. one b. three or four c. five d. ten

Q: The ______ of a panel is present to guide the conversation. a. leader b. judge c. moderator d. reviewer

Q: The interview format works best when the interviewee is a ______ source. a. convincing b. credible c. intelligent d. argumentative