Q&A Hero

Q: The last king of the Neo-Babylonian Empire, Nabonidus, is frequently known as the "first archaeologist" because: a. he was the first documented prehistoric individual to show an interest in the past. b. he tried to answer questions about the past by looking at the physical remains of the past. c. he employed modern archaeological field techniques in his excavations. d. he worked within an explicit theoretical paradigm.

Q: Most historians ascribe the label of "first archaeologist" to: a. Petrarch. b. Ciriaco de" Pizzicolli. c. Nabonidus. d. Boucher de Perthes.

Q: What are three ways to reduce workplace violence?

Q: What is the profile for the typical berserker?

Q: What are the four components to effective temperature?

Q: What are the two ways that the body tries to maintain an ideal temperature?

Q: What factors determine how noise will affect employee performance and satisfaction?

Q: What are some factors that can affect our predisposition to stress?

Q: What are the organizational characteristics associated with stress?

Q: What are three job characteristics associated with stress?

Q: What are the seven types of stress personalities?

Q: What are the two types of stress?

Q: According to Mohandie (2014), if an employee threatens another employee with violence, the employee should be: a. given a warning b. sent home without pay for a day c. forced to seek counseling d. fired

Q: Berserkers typically: a. give no warning b. use shotguns c. give indications about future violence d. take hostages

Q: Andrew is a 21-year old white male. He is an excellent employee who doesn't seem to have much of a life outside of his work. His only hobby is hunting and gun collecting. Which is the only part of this profile that is not consistent with the typical perpetrator of workplace violence? a. His gender b. His fascination with guns c. His self-esteem tied to his job d. His age

Q: Which of the following does not fit the profile of the typical perpetrator of workplace violence? a. Male b. Age 21 c. Self-esteem is tied to their job d. Are fascinated by, and have access to guns

Q: Most of the people who commit workplace violence are: a. criminally insane b. jilted ex-lovers c. criminals committing other crimes d. employees angry at their supervisors

Q: Most incidents of workplace violence are the result of: a. another crime being committed b. violence against law enforcement personnel c. jilted lovers d. angry employees who were fired

Q: Which of the following is true? a. Employers in the U.S. are required to provide vacation time b. Most employees keep in touch with work while on vacation c. Employees in France and Sweden get two weeks of vacation per year d. All of the above are true

Q: Some organizations try to ease the daily-chore burden on their employees by providing: a. child-care referral services b. wellness centers c. concierge services d. rotating shifts

Q: Because many employees provide elder care, _____ organizations provide a company-sponsored elder care referral service. a. some (11%) b. many (48%) c. most (65%) d. almost all (93%)

Q: Which of the following interventions are designed to ease the stress associated with child care? a. Referral services b. On-site child care centers c. Flextime d. All three are designed to reduce stress

Q: Which of the following is true about most child care centers? a. They are inexpensive to maintain b. Most employers provide them c. They don"t accept sick children d. They are mandated by FMLA

Q: Which of the following is true about voucher systems for child care? a. Most employers have voucher systems b. They probably don"t reduce employee absenteeism c. Neither a nor b is true d. Both a and b are true

Q: Of the following, the most common way that employers try to reduce employee stress related to child care is to: a. provide an on-site child care center b. provide an off-site child care center c. subsidize the cost of child care d. allow the employee to bring the child to work in an emergency

Q: Because 40% of employees in the labor force have a child under the age of 18, approximately _____ of organizations have an on-site child care center. a. 30% (many) b. 80% (most) c. 1% (very few) d. 50% (half)

Q: Liam makes "to do" lists and carefully plans his schedule. He is trying to reduce stress through: a. abdominal breathing b. progressive muscle relaxation c. meditation d. time management

Q: Which of the following relaxation techniques is designed to relax the body? a. Abdominal breathing b. Progressive muscle relaxation c. Meditation d. Time management

Q: Shota closes his eyes and engages in several minutes of slow, rhythmic breathing. He is trying to reduce stress through: a. abdominal breathing b. progressive muscle relaxation c. meditation d. time management

Q: Which of the following can help reduce stress? a. Self-empowerment b. Working a rotating shift c. Moonlighting d. Increased role ambiguity

Q: Which of the following is NOT a proactive way to reduce stress? a. Exercise b. Healthy diet c. Smoking d. Laughter

Q: Fred smokes about half a pack of cigarettes a day. Although he takes Vitamin B supplements, during the day, he is tired, irritable, and has trouble concentrating. What might be the culprit? a. A lack of sleep b. Problems with his diet c. A lack of a support group d. Too much smoking

Q: Maria is under a great deal of stress. What vitamin supplement would we recommend for her? a. Vitamin B b. Vitamin A c. Vitamin E d. Vitamin C

Q: Clarence has been under a great deal of stress at work. His wife told him that they should watch some sitcoms on TV. Her advice is sound because laughter can: a. put a new perspective on a situation b. reduce blood pressure c. help distance you from a stressor d. laughter does all of these

Q: Counseling programs designed to help employees reduce stress are called: a. PRAs b. EAPs c. CPAs d. ERSs

Q: When employees feel stressed and take a "mental health day," they: a. have a short-term decrease in stress b. have a long-term decrease in stress c. have no decrease in stress d. actually have an increase in stress

Q: People under stress do all of the following except: a. increase productivity b. abuse alcohol c. miss work d. become more cynical

Q: Which of the following is NOT a personal consequence of stress? a. Loss of hair b. Sore muscles c. Headaches d. All of these are consequences

Q: Mary refuses to let go of her anger for her previous employer. She is now feeling a lot of stress on her current job. This might be an example of: a. perspective taking b. residual stress c. forecasting d. rampant diffusion

Q: Larry is a junior at Raynes College and has trouble sleeping. He keeps worrying about not getting a job when he graduates and never finding the right person to marry. Larry's stress might be the result of: a. perspective taking b. residual stress c. rampant diffusion d. forecasting

Q: Wasting time and energy worrying about the future and asking "What if?" are good examples of: a. perspective taking b. residual stress c. forecasting d. rampant diffusion

Q: Rating a potential source of frustration on a scale of 1 to 10 is an example of: a. perspective taking b. residual stress c. forecasting d. rampant diffusion

Q: Compared to employees with only one job, moonlighting employees: a. are more tired b. have more accidents c. perform worse d. are no different in terms of performance

Q: An employee who works only the morning shift each day has what kind of shift schedule? a. Rotating b. Fixed c. Flexible d. Gliding

Q: Some people claim to be "night people" and others claim to be "morning people." This is an issue most related to: a. circadian rhythms b. shift rotation c. flexible work schedules d. fixed shifts

Q: High effective temperatures adversely affect performance on: a. cognitive tasks b. physical tasks c. perceptual tasks d. cognitive, physical, and perceptual tasks

Q: When ___ is high we are unable to cool ourselves down through radiation. When ___ is high, we are unable to cool ourselves down through evaporation. a. humidity/air flow b. humidity/air temperature c. air temperature/humidity d. air flow/humidity

Q: The human body cools down two different ways. These are through: a. radiation and effective temperature b. radiation and evaporation c. evaporation and circadian rhythm d. none of these

Q: Continued exposure to high levels of noise is associated with: a. hearing loss and high blood pressure b. increased levels of employee aggressiveness c. increased incidents of worker illness d. all of these

Q: Which of the following aspects of noise would most reduce employee performance? a. Noise that is high pitched b. Noise that has a low frequency c. Noise that is pleasant d. Noise that is necessary

Q: ______ noise has less of an effect on employee behavior than do many other aspects of noise. a. Intense b. Intermittent c. Constant d. Loud

Q: Mary always asks her boss if she needs help and is willing to stay late. Beth talks negatively about her coworkers and keeps important information from them. Which of the following is true? a. Neither Mary nor Beth is playing politics b. Beth and Mary are both playing politics c. Mary is playing negative politics d. Beth and Mary are both playing negative politics

Q: People who like to make decisions and take charge run into problems when they are hired by an organization that is team oriented. This trouble is probably the result of: a. a lack of person-organization fit b. role ambiguity c. role synchronization d. role overload

Q: A non-smoker may not feel comfortable working for a tobacco company because of: a. a lack of person-organization fit b. role ambiguity c. role synchronization d. role overload

Q: Bob has been frustrated with his job for the last three months. He was given two new assignments to complete in addition to his regular duties. To make matters worse, his computer is too slow to handle the programs he needs to run. Bob's stress level can probably be explained by: a. a lack of person-organization fit b. role ambiguity c. role conflict d. role overload

Q: Role ____ develops when employees feel they lack the skill or workplace resources to complete a task. a. conflict b. ambiguity c. overload d. synchronization

Q: ______ help reduce the potential for stress that comes from role conflict and role ambiguity. a. Job descriptions b. Venting emotions c. Counselors d. Performance appraisals

Q: Role _____ is when an individual's job duties and performance expectations are not clearlydefined. a. conflict b. ambiguity c. overload d. synchronization

Q: Darnell was hired as a cook's assistant but all he has been doing for the past five months is clean tables and take out the trash. Darnell's stress level can probably be explained by: a. a lack of person-organization fit b. role ambiguity c. role conflict d. role overload

Q: Role _____ is when our work expectations and what we think we should be doing don't match the work we actually have to perform a. conflict b. ambiguity c. overload d. synchronization

Q: Which of the following is true about gender and race differences in stress? a. Men and minorities are most stressed b. Minorities are more stressed than nonminorities c. Men are more stressed than women d. There are no sex or race differences in stress

Q: A person who is competitive and impatient might be called a(n): a. optimist b. pessimist c. Type A personality d. Type B personality

Q: Type B personalities: a. are likely to react negatively to stress b. are opposite personalities c. never feel stressed d. never feel stressed

Q: Which of the following would be least likely to react negatively to stressors? a. Type A personalities b. Neurotics c. Type B personalities d. All three would react negatively

Q: Stress that is converted to positive energy is called: a. distress b. strain c. stressors d. eustress

Q: The physical and psychological consequences to stress are called: a. distress b. strains c. stressors d. eustress

Q: The psychological and physical reaction to certain events or situations is called: a. strain b. stress c. stressors d. eustress

Q: Name and briefly describe the three common flexible working schedules/

Q: What are the four common flexible work arrangement strategies?

Q: What are five strategies an organization can use to reduce the need for downsizing?

Q: Name and briefly describe the five decision-making strategies in the Vroom-Yetton Model.

Q: Name and describe the five types of people involved with change.

Q: What are the five stages in employee acceptance of change?

Q: Name and briefly describe the three types of sacred-cow hunts.

Q: Most companies that downsize: a. reduce expenses b. have fewer disability claims c. have increased productivity d. do not increase their financial success

Q: Survivors of layoffs: a. tend to quickly leave the company b. are more apt to take risks c. have lower role ambiguity d. lose self-confidence

Q: Which of the following is NOT true about the effects of layoffs? a. Survivors have problems b. Victims have problems c. The local community suffers d. All three are true

Q: Which of the following would NOT be discussed during financial counseling? a. Severance pay b. Transferable skills c. Unemployment insurance d. All three would be discussed

Q: Which of the following services is NOT needed by layoff victims? a. Emotional counseling b. Financial counseling c. Career assessment d. All three are needed

Q: Having support groups in which downsized employees can vent would be most useful duringwhich of the following stages? a. Anger b. Denial c. Fear d. Acceptance