Q&A Hero

Q: According to French and Raven, what are the major types of power?

Q: According to path-goal theory, what are the four leadership styles?

Q: According to IMPACT theory, what are the four strategies for becoming an effective leader?

Q: According to IMPACT theory, what are the six leadership styles and their corresponding climates?

Q: According to Fiedler, what factors determine the favorability of a situation?

Q: According to Hogan, what are the three reasons leaders are not successful?

Q: What are the four characteristics related to leader emergence?

Q: According to Project GLOBE, cultures can differ on _____, the extent to which individuals express pride in their organizations and families. a. in-group collectivism b. humane orientation c. social collectivism d. power distance

Q: In _______, leaders reflect on their own ethics, core beliefs, and values. a. IMPACT theory b. ethics-based leadership c. authentic leadership d. situational leadership

Q: Sam Walton's strong emphasis on customer service at Walmart demonstrates the importance of ____ in being a great leader. a. vision b. differentiation c. values d. flaws

Q: Visionary charismatic managers are often known as ____ leaders. a. consultative b. expert c. transactional d. transformational

Q: _____ leadership focuses on task-oriented behaviors whereas _____ leadership focuses on long-term goals. a. Transformational / transactional b. Transactional / LMX c. LMX / transformational d. Transactional / transformational

Q: According to French and Raven, power for leaders may lie in the positive feelings that others hold for them. Which of the following is the term used for this type of power? a. Expert b. Referent c. Legitimate d. Reward

Q: Managers whose power comes from their knowledge have ____ power whereas leaders who obtain power because of their position have ______ power. a. expert/coercive b. referent/legitimate c. legitimate/expert d. expert/legitimate

Q: French and Raven (1959) propose five types of power that a leader can use. Which of the following types of power is inherent in the position a person holds? a. Expert b. Referent c. Reward d. Legitimate

Q: The Vroom-Yetton Model of Leadership focuses on_______. a. leader behavior b. leader characteristics c. leader decision making d. leader performance

Q: ______ Theory states that leaders develop different roles and act differently with different subordinates . a. Leader-Member Exchange b. Path/Goal c. IMPACT d. Fiedler's Contingency

Q: A team of staff who are knowledgeable about a task but are not sure they want to do the task should be led by a ______ approach. a. directing b. coaching c. supporting d. delegating

Q: A new manager is assigned staff who are unsure about a task but are willing to do it. She should use a ______ approach. a. supporting b. delegating c. directing d. coaching

Q: According to Situational Leadership Theory, the most effective leader behavior to use on staff who are unable and unwilling to do a job is: a. directing b. delegating c. supporting d. coaching

Q: Under Situational Leadership Theory, a leader uses one of these four behavioral styles: a. coercing/delegating/supporting/coaching b. delegating/directing/supporting/coaching c. directing/rewarding/affiliation/coaching d. delegating/directing/supporting/structuring

Q: A leader who shows concern for employees has a ______ style of leadership, whereas one who lets employees participate in decision making uses a _____ style. a. instrumental/supportive b. affiliation/supportive c. achievement oriented d. supportive/participative

Q: A leader who uses an achievement-oriented style: a. shares information with employees b. shows concern for employees c. sets goals and rewards performance d. controls rewards and punishment

Q: According to Path-Goal Theory, a manager who sets challenging goals and rewards increases in performance has a(n) _____ style of leadership. a. instrumental b. supportive c. participative d. achievement-oriented

Q: Which of the four behavioral leadership styles proposed by House calls for planning, organizing, and controlling the activities of employees? a. Instrumental b. Supportive c. Participative d. Achievement-oriented

Q: According to House's path goal theory, a leader can adopt one of ____ behavioral leadership styles to handle each situation. a. two b. four c. six d. eight

Q: Based on the Path Goal theory, House (1971) believes that a leader's behavior will be accepted by subordinates only to the extent to which the behavior: a. is forced upon the followers b. will increase overall productivity c. helps subordinates achieve their goals d. none of these are important factors

Q: A manager orders her staff to do a task. She is leading through _____ style which is effective in climates of _______. a. coercive/instability b. tactical/disorganization c. position/instability d. magnetic/despair

Q: Under IMPACT Theory, a leader can become effective by: a. changing her style to meet the situation b. finding a climate consistent with her style c. using strategy and affiliation d. both a and b

Q: A leader with a _______ style leads through the use of strategy and is most effective in a situation of disorganization. a. tactical b. coercive c. magnetic d. affiliation

Q: Leaders with ____ styles lead through energy whereas a leader with affiliation style leadsthrough _____. a. tactical / strategy b. position/power c. magnetic / liking d. strategy/coercion

Q: According to the IMPACT theory of leadership, which of the following behavioral styles works best in a situation of despair? a. Informational b. Magnetic c. Affiliation d. Position

Q: A leader with a ____ style of leadership would function best in a climate of ignorance. a. information b. magnetic c. position d. affiliation

Q: According to _______, leaders are one of six behavioral types and each type is only effective in a particular situation. a. IMPACT theory b. Fiedler's contingency model c. path goal theory d. McGregor's theory X and theory Y

Q: According to your text, _______ is probably the only training program in the country concentrating on changing the situation rather than the leader. a. Lead Now! b. Leader Match c. contingency training d. Lead or Follow!

Q: What is the name of Fiedler's training program? a. Fiedler's training program b. Contingency training c. Leader Match d. Lead or follow

Q: High LPC leaders perform best when the situational favorability is: a. low b. high c. moderate d. ambiguous

Q: A factor that is related to Fiedler's Contingency Model is the favorableness of a situation. According to this theory, the favorableness of a situation is determined by three variables. Which of the following is NOT one of these three variables? a. Task structure b. Leader position power c. Size of the organization d. Leader-member relations

Q: Which of the following theories uses the Least-Preferred Coworker scale to help a person understand their leadership style? a. IPMACT theory b. Fiedler's contingency model c. Path goal theory d. McGregor's theory X and theory Y

Q: _______ are leaders who overcome their insecurity by overconfidence. a. Narcissists b. Paranoid/passive-aggressive c. Obsessive-compulsive d. High likability floater

Q: ______ leaders are insecure and seldom rock the boat or cause trouble. a. Narcissistic b. High likability floater c. Obsessive-compulsive d. Paranoid/passive-aggressive

Q: Hogan (1989) has identified three personality types that a poor leader might adopt. Which of the following is NOT one of the three personality types adopted by poor leaders? a. Narcissists b. Paranoid/passive-aggressive c. Obsessive-compulsive d. High likability floater

Q: Insecure leaders who are outwardly charming but resent successful people are known as _____ whereas leaders who overcome their insecurity by being overconfident are known as _____. a. narcissists / high likability floaters b. narcissists/paranoids"‘passive aggressive c. high likability floaters/narcissists d. paranoids-passive aggressive / narcissists

Q: According to Hogan (1989) poor leaders are unable to learn from experience and are unable to think strategically. Which characteristic is this a description for? a. Cognitive deficiencies b. Personality c. Lack of training d. None of these is the right description

Q: Hogan (1989) has identified characteristics associated with poor leadership. According to your text, which of the following characteristics is NOT associated with poor leadership? a. Cognitive deficiencies b. Personality c. Lack of training d. All three of these are associated

Q: Leaders who are high in both task and person orientations will have: a. high performance b. low turnover c. a low grievance rate d. all of three of these results

Q: Leaders who are high in task orientation and low in person orientation will have: a. low performance b. low turnover c. a high grievance rate d. a low grievance rate

Q: Leaders who are high in person orientation and low in task orientation will have: a. high performance b. low turnover c. high turnover d. a high grievance rate

Q: Which of the following leadership styles is high in both person and task orientation? a. Team b. Country club c. Theory X d. Impoverished

Q: Which of the following leadership styles is not high in person orientation? a. Country club b. Initiating structure c. Consideration d. Theory Y

Q: Which of the following leadership types is not high in task orientation? a. Impoverished b. Initiating structure c. Theory X d. Team

Q: Examples of ______ include setting goals, making decisions, and rewarding and punishing subordinates. a. task orientation b. consideration c. person orientation d. attention

Q: The Job Choice Exercise measures needs for: a. socialization and acceptance b. power, affiliation, and acceptance c. leadership d. power, affiliation, and achievement

Q: The Thematic Apperception test measures needs for: a. socialization and acceptance b. power, affiliation, and acceptance c. leadership d. power, affiliation, and achievement

Q: A commonly used instrument to measure a person's need for power and affiliation is the: a. Rorschach b. Thematic Apperception Test c. Employee Personality Inventory d. Wonderlic Personnel Inventory

Q: Research by McClelland and Burnham (1976) and McClelland and Boyatzis (1982) has demonstrated that high performance managers have a "leadership motive pattern." This pattern is characterized by a high need for ____ and a low need for ______. a. power / affiliation b. affiliation / power c. achievement / power d. power / achievement

Q: People scoring _____ in self-monitoring should be effective leaders. a. very low b. low c. moderately d. high

Q: An interesting extension of the trait theory of leader performance suggests that certain traits are necessary requirements for leadership excellence but do not guarantee it. Instead, leadership excellence is a function of: a. specific behaviors performed as a leader b. how well people follow your leadership c. the right person being in the right place d. appropriate modeling behavior training

Q: Meta-analyses indicate that several traits differentiate excellent leaders from poor leaders. Intelligence is one of the traits and _______ is another. a. cooperation b. extraversion c. calmness d. masculinity

Q: Julie was a leader throughout junior high and high school. She is bright and is well-adjusted. How good of a manager would we predict she would be? a. Good b. Poor c. Average d. We couldn't make a prediction

Q: According to one study, the best way to hire a CEO is look for: a. masculinity b. personality c. leadership early in the applicant's career d. all of these are the best ways

Q: According to your text, _____ emerge as leaders most often. a. males b. both most often emerge c. high self-monitors d. neither most often emerges

Q: Research has identified certain traits that differentiate leaders from non-leaders (leader emergence). Which of the following traits is NOT one of these differentiating traits? a. Self-monitoring b. Conscientiousness c. Agreeableness d. Openness

Q: What factors determine readability?

Q: What are the four commonly used readability indexes?

Q: What are the six listening styles?

Q: What are the six common reactions to communication overload?

Q: What are the four communication zones?

Q: What are the three types of grapevine employees?

Q: What are the four grapevine patterns?

Q: Which of the following is NOT important for readability? a. Number of syllables per word b. Sentence length c. Both are important d. Neither are important

Q: Which of the following does not affect the way in which a received message is interpreted? a. Emotional state b. Cognitive ability c. Bias d. All three affect the interpretation

Q: If students don't understand the vocabulary that a professor is using, the culprit may be: a. emotion b. cognitive ability c. noise d. bias

Q: Which of the following tips is probably not conducive to effective listening? a. Judging what the speaker is saying b. Making eye contact with the speaker c. Removing distractions d. Letting the other person finish speaking

Q: Which of the following is a good listening habit? a. Reacts to emotional words b. Tunes out dry subjects c. Is distracted easily d. Listens for central themes

Q: If you made an oral presentation to your class on listening styles, who would most likelyremember how understanding each of the six styles can increase communicator effectiveness? a. Leisure listeners b. Inclusive listeners c. Stylistic listeners d. Technical listeners

Q: If you made an oral presentation to your class on styles of listening, who would most likelyremember the number of listening styles? a. Leisure listeners b. Inclusive listeners c. Stylistic listeners d. Technical listeners

Q: ____ listeners attend to information that is consistent with their way of thinking. a. Technical b. Stylistic c. Nonconforming d. Empathic

Q: Ms. Smith often misses the main point of a communication because she is interested in only the facts and main detail. She is a(an) _____ listener. a. nonconforming b. empathic c. technical d. stylistic

Q: ______ listeners listen for the main ideas in communication whereas ______ listeners listen to the way communication is spoken. a. Inclusive / stylistic b. Leisure / stylistic c. Empathic / technical d. Nonconforming / stylistic