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Management
Q:
The ________ dimension reflects the degree of trust and respect subordinates had for their leader in Fiedler's model.
A) leader-member relations
B) position power
C) task structure
D) effectiveness
Q:
If a person scores a 78 on a test on one day and scores a 79 when retested on another day, you would most likely conclude that this test is ________.
A) valid
B) invalid
C) reliable
D) unreliable
Q:
Fiedler's LPC ratings concluded that leaders were either ________.
A) positive or negative
B) task oriented or trusting
C) relationship oriented or people oriented
D) task oriented or relationship oriented
Q:
If a person scores a 70 on an intelligence test on one day and scores 110 when retested on another day, you would most likely conclude that this test is ________.
A) valid
B) invalid
C) reliable
D) unreliable
Q:
Fiedler assumed a person's leadership style ________.
A) is contingent on the situation
B) is variable
C) evolves over time
D) is fixed
Q:
A reliable employment test will most likely yield ________.
A) consistent scores when a person takes two alternate forms of the test
B) improved scores when a person takes the same test more than once in a single day
C) high scores when a person takes two alternate forms of the test on different occasions
D) similar scores when two different people are administered the test at different times
Q:
What does Fiedler's least-preferred coworker questionnaire measure?
A) the most common leadership style among all leaders
B) leadership style of respondents who took the test
C) the most effective leadership style
D) the least effective leadership style
Q:
Which of the following terms refers to hiring workers who have criminal backgrounds without proper safeguards?
A) employment malpractice
B) negligent hiring
C) improper hiring
D) invalid screening
Q:
Employment planning should be an integral part of a firm's strategic and HR planning process.
Q:
The key to the Fiedler contingency model of leadership is to match ________.
A) leader and follower
B) leader and leadership style
C) leadership style and follower
D) leadership style and situation
Q:
In a short essay, describe the managerial grid that emerged from the early leadership studies.
Q:
Which Web site is increasingly serving as a recruitment source for passive job candidates?
A) Career Builder
B) You Tube
C) LinkedIn
D) Monster
Q:
In a short essay, describe the University of Michigan leadership studies.
Q:
Dixon Industries adheres to a talent management philosophy. As the HR manager at Dixon, you should most likely ________.
A) continuously monitor workforce planning issues
B) primarily use recruiters for top executive jobs
C) frequently assess the online HR Scorecard
D) regularly implement the Markov analysis
Q:
Which employment field is especially effective at workforce planning?
A) electrical utilities
B) automotive
C) higher education
D) banking
Q:
In a short essay, describe the Ohio State University leadership studies.
Q:
In a short essay, describe the University of Iowa leadership studies.
Q:
A Markov analysis is primarily used to ________.
A) predict the long-term employment needs in an industry
B) assess the productivity and tenure of a job applicant
C) forecast the availability of internal job candidates
D) analyze the effectiveness of recruitment sources
Q:
Which of the following is most likely a true statement about mandatory alternative dispute resolution agreements?
A) Most federal courts have found the documents unenforceable.
B) Judicial appeals and reconsideration are available if legal errors occur.
C) Employees absorb most of the costs associated with the arbitration process.
D) Job applicants are typically more interested in firms that require arbitration.
Q:
In a short essay, identify and describe three traits associated with leadership.
Q:
The big problem with the Managerial Grid is that it includes too many contingencies.
Q:
Which of the following is NOT information that should be requested on application forms?
A) experience
B) technical skills
C) marital status
D) training
Q:
A leader who ranks 9,9 in the Managerial Grid would have more concern for people than production.
Q:
Smith Industries has set a goal of recruiting minority applicants. Which of the following methods is LEAST likely to be successful for Smith Industries?
A) offering flexible work schedules
B) providing flexible benefits plans
C) utilizing executive recruiters
D) collaborating with professional organizations
Q:
Which of the following motivates most employees over 65 to work?
A) overtime payments
B) schedule flexibility
C) supportive work environments
D) additional sick days
Q:
The University of Michigan studies suggested that the most successful leaders were production oriented.
Q:
The fastest growing labor force segment in the United States over the next few years will be those from ________ years old.
A) 23-29
B) 30-44
C) 45-64
D) 65+
Q:
The Ohio State studies suggested that leaders who were high in structure and low in consideration were most successful.
Q:
The behavioral theories of leadership became dominant around the early 1900s.
Q:
An employer's computerized recruitment system should include all of the following elements EXCEPT ________.
A) hypertext transfer protocol to enable applicants to post their resumes in any format or font
B) requisition management systems to facilitate routing, approval, and posting of job openings
C) hiring management software to collect and manage candidate information
D) recruitment marketing to improve applicant pool quality
Q:
The behavioral theories of leadership were developed in response to the failings of the trait theory to adequately explain and predict leadership.
Q:
What is an advantage of using employee referral campaigns?
A) Local, hourly workers can be recruited quickly.
B) Applicants have received realistic job previews.
C) Rewards and incentives are eliminated.
D) Applicants have community ties.
Q:
A major goal of behavioral leadership studies is to find ways to train people to be leaders.
Q:
Which of the following would be the best option for a business that needs to attract local applicants for hourly jobs?
A) employee referral campaigns
B) on-demand recruiting services
C) college recruiting
D) walk-ins
Q:
Trait research has given managers the ability to pick out the best leaders from a group.
Q:
In regards to on-campus recruiting, which of the following is most likely to help sell the employer to the interviewee?
A) recruiter's professional attire
B) sincerity of the recruiter
C) emphasis on the job location
D) well-written job descriptions
Q:
Having leadership traits alone is not useful for identifying who is likely to be a leader.
Q:
Which of the following is a primary goal of college recruiters?
A) building relationships with college career centers
B) cutting future recruiting costs for the firm
C) developing a pool of temporary workers
D) attracting good candidates
Q:
What is the primary advantage of college recruiting?
A) minimal preparation required
B) flexible, short-term interview schedule
C) inexpensive method of screening applicants
D) access to a source of management trainees
Q:
Research has shown a distinct set of traits that distinguishes leaders from non-leaders.
Q:
Trait theories of leadership focus on how leaders interact with their followers.
Q:
A small software firm is seeking several permanent employees with experience in the semiconductor industry and advanced degrees in computer science. The firm is a small one and cannot afford to pay a traditional recruiting firm a fee of 30% per each hire's salary. Instead, this firm should consider using a(n) ________.
A) contingency-based recruiter
B) temporary staffing agency
C) outsourcing staffing service
D) on-demand recruiting service
Q:
Pamlico River Productions is seeking a top-level manager to oversee its finance division. Qualified candidates can be difficult to find, so the business would most likely benefit from using a(n) ________ to recruit potential candidates.
A) executive recruiter
B) temporary agency
C) Internet-based job site
D) alternate staffing recruiter
Q:
What important determinant of leadership became the focus of leadership theories after the behavioral studies?
A) Power
B) Charisma
C) The follower
D) The situation
Q:
What is the typical compensation structure for on-demand recruiting services?
A) hourly rate
B) commission
C) percentage fee
D) signing bonus
Q:
The dual nature of leadership behaviors suggests that both ________ and ________ are important determinants of leadership.
A) focus on work; focus on employees
B) focus on traits; focus on behaviors
C) situations; organizations
D) followers; leaders
Q:
Which of the following is a service that provides short-term specialized recruiting to support specific projects without the expense of retaining traditional search firms?
A) top-executive searches
B) contingent-based searches
C) on-demand recruiting services
D) just-in-time recruiting services
Q:
Estban was rated a 5,8 on the managerial grid. A good way to describe Estban is ________.
A) high in concern for both people and production
B) high in concern for people, low in concern for production
C) high in concern for people, moderate in concern for production
D) low in concern for people, moderate in concern for production
Q:
Which of the following has improved the ability of executive recruiters to find potential candidates?
A) mobility premiums
B) Internet databases
C) corporate intranets
D) broad banding
Q:
________ are special employment agencies retained by employers to seek out top management talent for their clients.
A) State-run employment agencies
B) Private employment agencies
C) Temporary agencies
D) Executive recruiters
Q:
On the managerial grid, a leader who is high in both concern for people and concern for production would rate ________.
A) 1,1
B) 9,1
C) 5,5
D) 9,9
Q:
According to the University of Michigan studies, leaders who were ________ were associated with higher group productivity and higher job satisfaction.
A) employee oriented
B) initiating structure
C) considerate
D) production oriented
Q:
Which of the following terms refers to the use of nontraditional recruitment sources?
A) negligent hiring
B) personnel planning
C) human resource management
D) alternative staffing
Q:
The Ohio State studies indicated that leaders who were high in initiating structure received ________.
A) the highest employee ratings
B) the lowest employee ratings
C) the same employee ratings as leaders who were high in consideration
D) below-average employee ratings
Q:
Jessica Garza is a manager at a large retail store. Currently, Jessica has four temporary workers under her supervision that a local staffing agency has provided. In which of the following tasks related to the temporary workers should Jessica become directly involved?
A) negotiating the pay rate
B) setting the time-off policies
C) answering task-related questions
D) providing online training and development
Q:
All of the following are common concerns that have been expressed to researchers by temporary employees EXCEPT ________.
A) being in compliance with equal employment laws
B) feeling insecure about their employment situation
C) worrying about the lack of insurance benefits
D) being treated impersonally by employers
Q:
The Ohio State studies indicated that leaders who were high in consideration performed ________.
A) best in all situations
B) best when employee tasks were routine
C) worst when employee tasks were routine
D) best when employee tasks were non-routine
Q:
Which of the following best explains why firms are using temporary workers more frequently?
A) low cost when hired through agencies
B) workers' desires for flexible schedules
C) high cost of workers' compensation insurance
D) weak economic confidence among employers
Q:
A high-high leader in the Ohio State studies achieved the highest ratings with respect to ________.
A) both employee performance and satisfaction
B) employee performance only
C) employee satisfaction only
D) employee performance for routine tasks only
Q:
Kate works as a nurse on temporary assignment for hospitals throughout the region on an as-needed basis. Kate is most likely ________.
A) working as a contingent worker
B) participating in a job rotation
C) using job enlargement
D) benchmarking jobs
Q:
In the Ohio State studies, ________ refers to how much mutual trust exists between employees and leaders.
A) consideration of limitations
B) consideration
C) initiating structure
D) initiating ideas
Q:
In the Ohio State studies, ________ refers to how strict a leader's standards are.
A) independent dimensions
B) comprehensive structure
C) initiating structure
D) consideration
Q:
Newton Manufacturing is using a private employment agency to recruit individuals for management positions. As the HR manager at Newton, you need to ensure that applicants are screened properly, so you should ________.
A) provide the agency with an accurate job description
B) post jobs on the firm's intranet and bulletin boards
C) develop applicant screening software for internal hires
D) send HR experts to monitor the agency's recruiting activities
Q:
The behavioral theories of leadership began around this time.
A) 1900-1920
B) 1920-1940
C) 1940-1960
D) 1960-1980
Q:
Which of the following is the primary disadvantage for employers who use private employment agencies to fill positions?
A) White-collar applicants are difficult to attract.
B) Applicant screening may not be thorough.
C) Applicant processing time is too lengthy.
D) Application procedures are complicated.
Q:
The employee oriented style identified in the University of Michigan studies is similar to the ________ style identified by Ohio State.
A) initiating structure
B) autocratic
C) laissez-faire
D) consideration
Q:
An employer will most likely use a private employment agency in order to ________.
A) receive assistance writing job ads
B) adhere to federal hiring practices
C) fill a specific job opening quickly
D) spend more time recruiting applicants
Q:
The autocratic style identified in the University of Iowa studies is similar to the ________ style identified by Ohio State.
A) consideration
B) employee oriented
C) initiating structure
D) laissez-faire
Q:
Which of the following is typically responsible for paying the fees charged by a private employment agency when an applicant is placed in a job?
A) employers
B) employees
C) state employment commissions
D) independent recruiters
Q:
The University of Iowa studies indicated that this was the most successful leadership style.
A) autocratic
B) laissez-faire
C) combination of autocratic and laissez-faire
D) democratic
Q:
Counselors in state-run employment agencies conduct all of the following activities EXCEPT ________.
A) reviewing employer job requirements
B) filing employer tax reports
C) visiting employer work sites
D) writing job descriptions
Q:
The ________ run by the U.S. Department of Labor enables public employment agency counselors to advise applicants about local and national job openings.
A) U.S. Career Center
B) National Job Bank
C) National Employment Agency
D) Equal Employment Opportunity Commission
Q:
Monica's boss allows her to make any decision she thinks is important on the spot without consulting anyone. Monica's boss has this kind of leadership style.
A) laissez-faire style
B) autocratic style
C) democratic style
D) hands-on style
Q:
Jared's boss encourages employees to participate in the decision-making process but does not give them complete freedom to do as they like. She has this kind of leadership style.
A) monarchial
B) autocratic
C) laissez-faire
D) democratic
Q:
When constructing a job advertisement, all of the following are aspects of the AIDA guide EXCEPT ________.
A) attracting attention to the ad
B) implying long-term benefits
C) prompting applicant action
D) developing interest in the job
Q:
Which leadership style tends to centralize authority and make unilateral decisions?
A) cultural style
B) autocratic style
C) democratic style
D) laissez-faire style
Q:
Which of the following factors plays the greatest role in determining the best medium for a job advertisement?
A) skills needed for the job
B) job compensation and salary
C) time allowed to fill the position
D) graphics used in the advertisement
Q:
The University of Iowa studies discussed all of the following leadership styles EXCEPT ________ leadership.
A) laissez-faire
B) democratic
C) benevolent
D) autocratic
Q:
What is the primary purpose of an applicant tracking system?
A) sorting resumes based on an applicant's years of work experience
B) generating advertisements for attracting and gathering applicants
C) assisting employers in attracting, screening, and managing applicants
D) assisting recruiters with locating internal applicants for key positions
Q:
Which of the following is NOT a tool used by firms to recruit outside candidates?
A) newspaper advertising
B) intranet job postings
C) employment agencies
D) online job boards