Q&A Hero

Q: Which of the following verifies that the business objectives of the system as originally conceived are in fact working? A) system testing B) acceptance testing C) unit testing D) implementation testing

Q: Which of the following details the actual hardware components to be used in a system? A) architecture plan B) system functionalities plan C) logical design D) physical design

Q: Which of the following typically includes a data flow diagram to describe the flow of information for an e-commerce site? A) physical design B) logical design C) testing plan D) co-location plan

Q: All of the following are basic information requirements for a product database except: A) product descriptions. B) stock numbers. C) customer ID numbers. D) inventory levels.

Q: Which of the following is not one of the basic business objectives for an e-commerce site? A) display goods B) execute a transaction C) provide production and supplier links D) optimize system architecture

Q: Which of the following helps you engage your customers in a conversation? A) shopping cart B) product database C) on-site blog D) site tracking and reporting system

Q: Which of the following are the two main components of a systems design? A) logical design and physical design B) behavioral design and technological design C) business objectives and technology requirements D) front-end systems and back-end systems

Q: Which system functionality must your Web site have in order to be able to personalize or customize a product for a client? A) an ad server B) a site tracking and reporting system C) an inventory management system D) customer on-site tracking

Q: Which of the following basic system functionalities is used to display goods on a Web site? A) product database B) digital catalog C) shopping cart system D) customer database system

Q: ________ are the types of information systems capabilities needed to meet business objectives. A) Information requirements B) System functionalities C) System design specifications D) Physical design specifications

Q: In order from beginning to end, the major steps in the SDLC are: A) systems analysis/planning; systems design; building the system; testing; and implementation. B) systems design; testing; building the system; and implementation. C) systems analysis/planning; systems design; building the system; implementation; and testing. D) systems analysis/planning; implementation; building the system; and testing.

Q: What are the two most important management challenges in building a successful e-commerce presence? A) developing a clear understanding of business objectives and knowing how to choose the right technology to achieve those objectives B) having an accurate understanding of your business environment and an achievable business plan C) building a team with the right skill sets and closely managing the development process D) identifying the key components of your business plan and selecting the right software, hardware, and infrastructure for your site

Q: Your e-commerce design company has received an RFP to help create an e-commerce presence for Tucci's, a renowned gourmet and specialty butcher that now wishes to sell goods over the Internet. Describe the elements you will include in your proposal to Tucci's.

Q: What are the phases, activities, and milestones for developing an e-commerce presence for a typical start-up Web site over a one-year period?

Q: In developing an e-commerce presence, what questions must be asked and answered about the firm's target audience?

Q: Which of the following types of e-commerce presence is best suited for creating an ongoing conversation with one's customers? A) Web site B) e-mail C) social media D) offline media

Q: The cost of hardware, software, and telecommunications services needed to build a Web site have ________ over the last decade. A) increased dramatically B) increased moderately C) decreased dramatically D) decreased slightly

Q: Offline media is typically used for all of the following marketing activities except: A) education. B) exposure. C) conversation. D) branding.

Q: All of the following are true about iPhone apps except: A) they are distributed through Apple's App Store. B) they are cross-platform, open-source applications. C) over 100 billion have been downloaded. D) Apple's goal of offering apps is to increase sales of iPhones, iPads, and iPods.

Q: Which source of e-commerce revenues has grown from nearly zero prior to 2007 to an estimated $128 billion in 2015? A) B2G e-commerce B) mobile B2C e-commerce C) B2B e-commerce D) social e-commerce

Q: Explain how the Internet and the Web make e-commerce possible. Briefly discuss at least six features or services that support e-commerce.

Q: Why is VoIP considered to be a disruptive technology?

Q: The protocol that enables the transmission of voice and other forms of audio communication over the Internet is called: A) VoIP. B) IPTP. C) VTP. D) IP.

Q: A(n) ________ is a Web application that allows users to easily add and edit content on a Web page. A) wiki B) podcast C) blog D) RSS feed

Q: Which of the following is not a mobile messaging application? A) KakaoTalk B) WhatsApp C) Viber D) Feedly

Q: Which of the following is a Web application that enables Internet users to communicate with each other, although not in real time? A) mobile messaging B) online forum C) SMS messaging D) VoIP

Q: Cortana is a type of: A) intelligent personal assistant. B) widget. C) gadget. D) social network.

Q: Briefly describe the development of the World Wide Web including the key players.

Q: HTML is used to format the structure and style of a Web page.

Q: All of the following are characteristics of HTML5 except: A) a video element that replaces plug-ins such as Flash, QuickTime, and RealPlayer. B) use of CSS3. C) ability to access built-in functionality of mobile devices, such as GPS and swiping. D) support for digital rights management.

Q: The concept behind document formatting had its roots in which of the following? A) XML B) SGML C) HTML D) GML

Q: Which of the following is currently the most popular Web browser? A) Internet Explorer B) Safari C) Chrome D) Firefox

Q: You could expect to find all of the following services in a Web server software package except: A) security services. B) FTP. C) search engine. D) an RSS aggregator.

Q: In the address http://www.company.com/clients.html, which of the following is the top-level domain? A) .com B) company.com C) www D) http

Q: The first Web browser to make it possible to view documents on the Web with colored background, images, and animations was: A) Netscape Navigator. B) Mosaic. C) Mozilla. D) Internet Explorer.

Q: What are some of the issues related to the Internet of Things?

Q: Discuss how the various 802.11 standards apply to the provision of Wi-Fi.

Q: The Internet of Things is based on sensors that can collect data and connect to the Internet.

Q: WLAN-based Internet access derives from the same technological foundations as telephone-based wireless Internet access.

Q: Internet2 provides a nationwide 100 gigabit-per-second network.

Q: What country intends to be the first to use Project Loon to provide universal Internet access? A) New Zealand B) Sri Lanka C) Ghana D) Australia

Q: Which of the following refers to delays in messages caused by the uneven flow of information packets through the network? A) redundancy B) latency C) Net neutrality D) QOS

Q: All of the following are involved in the effort to create standards for IoT except: A) AllSeen Alliance. B) Industrial Internet Consortium. C) Open Interconnect Consortium. D) W3C.

Q: Which IEEE 802.11 standard provides for throughput of up to 7 Gbps? A) 802.11ac B) 802.11ad C) 802.11ay D) 802.11ax

Q: The major technologies used with wireless local area networks are: A) Wi-Fi and Bluetooth. B) Wi-Fi and WiMax. C) Bluetooth and 3G. D) WiMax and 3G.

Q: Which of the following statements about fiber-optic cable is not true? A) It transmits more data at faster speeds than coaxial or twisted pair cable. B) It is thinner and lighter than coaxial or twisted pair cable. C) As of 2014, a majority of U.S. homes have fiber connections. D) Telecommunications firms have made substantial investments in cross-country fiber optic systems in the last decade.

Q: Which of the following is not a limitation of the current Internet? A) the continued reliance on cables and wires for connectivity B) limited bandwidth, which causes congestion and cannot adequately handle video and voice traffic C) architectural restrictions, which stipulate that numerous requests for the same file must each be answered individually, slowing network performance D) the difficulty in expanding capacity by adding servers and clients

Q: What type of Internet access technology are Google and Facebook hoping to use to provide Internet access to remote parts of the world? A) Bluetooth B) drones C) WLANs D) DSL

Q: How long does it take for 300,000 X-rays to be transmitted on a 100-gbps network? A) 10 seconds B) 1 minute C) 10 minutes D) 1 hour

Q: Which of the following is not a concern about IoT? A) the high cost of sensors B) interoperability C) security D) privacy

Q: You are browsing the Web on your tablet computer. Describe the path that the Web page data takes to get from its storage point on a distant computer to your tablet.

Q: Identify and describe the types of ISP service, along with the Internet connection methods, in use today.

Q: IANA is the organization currently in charge of assigning IP addresses.

Q: Bluetooth is an advanced form of DSL.

Q: T1 and T3 refer to international telephone standards for digital communication.

Q: The major hubs in the United States where the Internet backbone intersects with regional and local networks are now commonly referred to as Internet Exchange Points (IXPs).

Q: Internet traffic is predicted to do which of the following over the next five years? A) decrease B) double C) triple D) quadruple

Q: Which of the following organizations involved with Internet governance has the United States recently announced it would give up control over? A) ICANN B) IGF C) NTIA D) IANA

Q: Which of the following is not true about the mobile platform? A) Most smartphones use Intel chips. B) The number of cell phones worldwide exceeds the number of PCs. C) Over a third of the world's cell phones are smartphones. D) Smartphones use flash memory chips.

Q: The ________ helps define the overall structure of the Internet. A) IAB B) IESG C) W3C D) ITU

Q: The ________ is a consortium of corporations, government agencies, and nonprofit organizations that monitors Internet policies and practices. A) Internet Engineering Steering Group (IESG) B) World Wide Web Consortium (W3C) C) Internet Engineering Task Force (IETF) D) Internet Society (ISOC)

Q: When talking about the physical elements of the Internet, the term redundancy refers to: A) transmitting multiple copies of a single packet to safeguard against data loss. B) the use of tiered high-speed switching computers to connect the backbone to regional and local networks. C) delays in messages caused by the uneven flow of information through the network. D) multiple duplicate devices and paths in a network built so that data can be rerouted if a breakdown occurs.

Q: The backbone of the Internet is formed by: A) Internet Exchange Points (IXPs). B) Tier 1 ISPs. C) Network Access Points (NAPs). D) Metropolitan Area Exchanges (MAEs).

Q: The layer of Internet architecture that ties the applications to the communications network and includes such services as security and authentication is called the: A) Network Technology Substrate layer. B) Middleware Services layer. C) Transport Services and Representation Standards layer. D) Applications layer.

Q: The Web runs in which layer of Internet architecture? A) Network Technology Substrate layer B) Middleware Services layer C) Transport Services and Representation Standards layer D) Applications layer

Q: TCP/IP operates in which layer of Internet architecture? A) Network Technology Substrate layer B) Middleware Services layer C) Transport Services and Representation Standards layer D) Applications layer

Q: Which of the following organizations coordinates the Internet's systems of unique identifiers, such as IP addresses and top-level domain systems? A) IETF B) IAB C) W3C D) ICANN

Q: Explain each of the three important concepts behind the Federal Networking Council's definition of the term Internet. Explain how each of these technologies contributes to the functioning of the Internet today.

Q: What are the implications of cloud computing for e-commerce?

Q: What are the essential characteristics of cloud computing?

Q: TLS is a protocol used to transfer files to and from a server.

Q: WWW is the Internet protocol used to transfer Web pages.

Q: Amazon Web Services is an example of cloud computing.

Q: A private cloud is operated solely for the benefit of a single tenant.

Q: IPv6 provides for 132-bit IP addresses.

Q: FTP is the protocol that provides the Internet addressing scheme.

Q: Packet switching does not require a dedicated circuit.

Q: Who wrote the first paper on packet switching networks? A) J.C.R. Licklider B) Ray Tomlinson C) Leonard Kleinrock D) Vint Cert

Q: Which of the following is a utility program that allows you to track the path of a message you send from your client to a remote computer on the Internet? A) Telnet B) Ping C) IMAP D) Tracert

Q: Which of the following was the original purpose of the Internet? A) to provide a network that would allow businesses to connect with consumers B) to link large mainframe computers on different college campuses C) to develop a military communications systems that could withstand nuclear war D) to enable government agencies to track civilian communications