Management

Q: A growing number of large organizations have built internal Web sites that provide opportunities for online social networking among their employees. a. True b. False

Q: Sites that monetize visitors by charging them are unconcerned about visitor backlash. a. True b. False

Q: Visitors spend a greater amount of time at portal sites than they do at most other types of Web sites, which is attractive to advertisers. a. True b. False

Q: Many colleges and universities now offer courses that use distance learning platforms such as Blackboard for student-instructor interaction. a. True b. False

Q: One of the first social shopping sites was craigslist, an information resource for San Francisco area residents that was created in 1995 by WELL member Craig Newmark. a. True b. False

Q: In-person meetings arranged by people over social networking sites are called meetups. a. True b. False

Q: The 2008 U.S. elections saw the first major use of blogs as a political networking tool. a. True b. False

Q: The general idea behind many social networking sites is that people are invited to join by existing members who think they would be valuable additions to the community. a. True b. False

Q: In the second wave of electronic commerce, the Internet had become simply a tool that enabled communication among virtual community members. a. True b. False

Q: Virtual communities began online after the Internet was in general use. a. True b. False

Q: The Internet reduces transaction costs in value chains and offers an efficient means of communication to anyone with an Internet connection. a. True b. False

Q: List the advantages of using Internet technologies in supply chain management.

Q: What are the advantages of using value-added networks (VANs)?

Q: What is the difference between indirect connection electronic data interchange (EDI) and direct connection electronic data interchange (EDI)?

Q: Differentiate between direct and indirect materials.

Q: Differentiate between purchasing activities and procurement activities.

Q: Buying products from loosely organized markets is called _____.

Q: Firms that exchange data in specific standard formats of electronic data interchange are said to be _____.

Q: _____ are vertical portals which are open to new buyers and sellers just entering the industry.

Q: A(n) _____ is a vertical portal which is not controlled by a company that is an established buyer or seller in the industry.

Q: Vertical portals consisting of industry marketplaces, independent exchanges, and public marketplaces are known collectively as _____ marketplaces.

Q: Companies in industries with long supply chains have, in the past, often found it difficult to maintain customer focus, which is sometimes called a(n) _____.

Q: The use of other organizations to perform specific activities is called _____.

Q: _____ tags can be placed anywhere on or in most items and are readable even when covered with packing materials, dirt, or plastic bands.

Q: _____ are small chips that use radio transmissions to track inventory.

Q: A(n) _____ system is a service that banks use to manage their accounts with each other.

Q: _____ prevents either party involved in an electronic data interchange (EDI) transaction from denying the transaction's validity or existence.

Q: A(n) _____ is the movement of money from one bank account to another.

Q: _____ is the ability to establish that a particular transaction actually occurred.

Q: A(n) _____ is a company that provides communications equipment, software, and skills needed to receive, store, and forward electronic messages that contain electronic data interchange (EDI) transaction sets.

Q: _____ are the names of the formats for specific business data interchanges.

Q: Some researchers use the term "_____" instead of "supply chain" because many industry value chains include many parallel lines that are interconnected in a network configuration made up of strategic alliances or complex configurations of outsourcing contracts.

Q: The U.S. government's Bureau of Public Debt operates the _____ site, which allows individuals to buy savings bonds and financial institutions to buy treasury bills, bonds, and notes.

Q: _____ processes include activities such as hiring, training, and evaluating employees; administering benefits; and complying with government record-keeping regulations.

Q: _____ business processes include activities such as making payments, processing payments received from customers, planning capital expenditures, and budgeting and planning to ensure that sufficient funds will be available to meet the organization's obligations as they come due.

Q: _____ give individual managers the ability to make multiple small purchases at their discretion while providing cost-tracking information to the procurement office.

Q: MRO is the acronym for maintenance, repair, and _____.

Q: _____ are those materials that become part of the finished product in a manufacturing process.

Q: In _____ purchasing, by negotiating contracts in advance, companies can obtain low prices and good delivery terms.

Q: The total dollar amount of the goods and services that a company buys during a year is called its _____.

Q: Offshoring nonmanufacturing activities such as purchasing, research and development, recordkeeping, and information management is called _____.

Q: A(n) _____ is a marketplace formed by several large buyers in a particular industry. a. private company marketplace b. independent industry marketplace c. industry consortia-sponsored marketplace d. customer portals marketplace

Q: A(n) _____ is a marketplace that provides auctions, request for quote postings, and other features to companies that want to operate their own marketplaces.a. private store b. independent industry marketplacec. customer portal d. private company marketplace

Q: A(n) _____ is a business-to-business (B2B) marketplace model that has a password-protected entrance and offers negotiated price reductions on a limited selection of products.a. industry marketplace b. public marketplacec. private store d. independent exchange

Q: _____ are business-to-business (B2B) marketplace models used in electronic commerce.a. Independent exchanges b. Industry marketplacesc. Public marketplaces d. Customer portals

Q: Businesses that engage in supply chain management work to establish long-term relationships with a small number of very capable suppliers who are called _____.a. tier-one suppliers b. primary suppliersc. secondary suppliers d. tier-two alliances

Q: The long-term relationships that are created among participants in the supply chain are called _____.a. quality partnerships b. JIT alliancesc. supply alliances d. joint partnerships

Q: When companies integrate their supply management and logistics activities across multiple participants in a particular product's supply chain, the job of managing that integration is called _____.a. supply chain management b. supply intelligence managementc. supply resource planning d. supply workflow planning

Q: Electronic data interchange (EDI) on the Internet is also called _____.a. open EDI b. closed EDIc. linked EDI d. digital EDI

Q: Since electronic data interchange (EDI) transactions are business contracts and often involve large amounts of money, the existence of an independent audit log helps establish _____.a. secrecy b. abrogationc. nonrepudiation d. privacy

Q: _____ allows trading partners to pass messages through a value-added network instead of connecting their computers directly to each other.a. Indirect connection EDI b. Direct connection EDIc. Wireless EDI d. Repeated EDI

Q: To use the services of a value-added network (VAN), a company must install electronic data interchange (EDI) _____ software that is compatible with the VAN.a. switch b. interpreterc. translator d. router

Q: _____ requires each business in the network to operate its own on-site electronic data interchange (EDI) translator computer.a. Open EDI b. Direct connection EDIc. Internet EDI d. Web EDI

Q: In 1979, American National Standards Institute (ANSI) chartered a new committee to develop uniform electronic data interchange (EDI) standards. This committee is called the _____.a. ASC X12 b. DISAc. EDIFACT d. EDIINT

Q: The _____ has been the coordinating body for standards in the United States since 1918.a. Association for Computing Machinery b. Institute of Electronic and Electrical Engineersc. American National Standards Institute d. Institution of Engineering and Technology

Q: Electronic data interchange (EDI) is still the single most commonly used technology in online _____ transactions.a. consumer-to-business b. business-to-businessc. business-to-government d. business-to-consumer

Q: Most Electronic Data Interchange-Internet Integration (EDIINT) exchanges today are encoded using the _____ specification.a. Applicability Statement 1 (AS1) b. Applicability Statement 3 (AS3)c. Applicability Statement 2 (AS2) d. Applicability Statement 4 (AS4)

Q: EDI is the acronym for _____.a. Education Interchange b. Elementary Decision Implementationc. Electronic Data Interchange d. Electronic Distance Interface

Q: The roots of Web technology for business-to-business transactions lie in a hierarchically structured approach to inter-firm information transfer called _____.a. power line communication b. data terminal interoperationc. object technology d. electronic data interchange

Q: In _____, the company negotiates long-term contracts for most of the materials that it will need.a. replenishment purchasing b. blanket purchasingc. spot purchasing d. tactical purchasing

Q: One trend that is becoming clear in purchasing, logistics, and support activities is the shift away from hierarchical structures toward _____ structures.a. vertical b. horizontalc. network d. bottom-up

Q: _____ is the intentional collection, classification, and dissemination of information about a company, its products, and its processes.a. Database management b. Knowledge managementc. Intelligence warehousing d. Data mining

Q: One common support activity that underlies multiple primary activities is _____.a. warehousing b. purchasingc. training d. procuring

Q: The classic objective of _____ is to provide the right goods in the right quantities in the right place at the right time.a. procurement b. logisticsc. marketing d. production

Q: _____ activities include managing the inbound movements of materials and supplies and the outbound movements of finished goods and services.a. Procurement b. Logisticsc. Transaction d. Production

Q: _____ generally includes all purchasing activities, plus the monitoring of all elements of purchase transactions.a. Procurement b. Logisticsc. Distribution d. Sales

Q: A vertical portal is an industry-focused hub that offers services to more than one industry. a. True b. False

Q: A passive Radio Frequency Identification Device (RFID) tag does not need a power source. a. True b. False

Q: The ultimate goal of supply chain management is to achieve a higher-quality or lower-cost product at the end of the chain. a. True b. False

Q: By engaging suppliers in cooperative, long-term relationships, companies have found that they can work together with these suppliers to identify new ways to provide their own customers with faster, cheaper, and better services. a. True b. False

Q: By coordinating the efforts of supply chain participants, firms that engage in supply chain management are reaching beyond the limits of their own organization's hierarchical structure and creating a new network form of organization among the members of the supply chain. a. True b. False

Q: Many companies use strategic alliances, partnerships, and long-term contracts to create relationships with other companies in the supply chains for the products that they manufacture or sell. a. True b. False

Q: AS3 transmissions used for EDI transactions are insecure. a. True b. False

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