Q&A Hero

Q: Source data automation is the capturing and immediate processing of transaction data. a. True b. False

Q: Enterprise systems capture and process the detailed data necessary to update records about the fundamental business operations of an organization. a. True b. False

Q: P-cards can be used for a variety of purposes, including storing a user's financial facts, health insurance data, credit card numbers, and network identification codes and passwords. a. True b. False

Q: A charge card has a preset spending limit based on a user's credit history. a. True b. False

Q: The Secure Sockets Layer communications protocol secures sensitive data involved in e-commerce without the use of encryption. a. True b. False

Q: Digital certificates verify both purchaser and supplier identities in an e-commerce transaction. a. True b. False

Q: For m-commerce to work effectively, the interface between the wireless, handheld device and its user must improve to the point that it is nearly as easy to purchase an item on a wireless device as it is to purchase it on a PC. a. True b. False

Q: Although conversion to an e-commerce or m-commerce system enables organizations to reduce the cost of business, it seldom results in increased accuracy of order processing and order fulfillment. a. True b. False

Q: During the recent economic downturn, many people and businesses have turned to bartering as a means of gaining goods and services and a number of Web sites have been created to support this activity. a. True b. False

Q: Many manufacturers and retailers now send mobile coupons directly to consumers' smartphones. a. True b. False

Q: Retargeting is a technique used by advertisers to recapture shoppers by using targeted and personalized ads to direct shoppers back to a retailer's site. a. True b. False

Q: AdMob is a mobile advertising provider that serves up ads for displays on Business-to-business (B2B) Web sites. a. True b. False

Q: The practice of market segmentation divides the pool of potential suppliers into subgroups usually defined in terms of the size of the subgroup.a. Trueb. False

Q: An electronic exchange is an electronic forum where manufacturers, suppliers, and competitors buy and sell goods, trade market information, and run back-office operations. a. True b. False

Q: A key sector of wholesale e-commerce is spending on manufacturing, repair, and operations (MRO) goods and services. a. True b. False

Q: The market for mobile commerce in North America is maturing much later than in Western Europe and Japan. a. True b. False

Q: The length of the sales process for a typical business-to-business (B2B) sale is much longer and involves more decision makers than for a typical consumer-to-consumer (C2C) sale. a. True b. False

Q: An obstacle to business-to-business (B2C) e-commerce is that many goods and services are more expensive when purchased via the Web. a. True b. False

Q: Although the business-to-business (B2B) market grabs more of the news headlines, the business-to-consumer (B2C) market is considerably larger and is growing more rapidly. a. True b. False

Q: Define cloud computing and identify the business benefits of cloud computing.

Q: Explain the rules that apply to using domain names.

Q: Briefly explain the passing of packets over the Internet.

Q: Briefly describe how a Wi-Fi network operates.

Q: Briefly describe a general model of telecommunications.

Q: _____ is a process for driving traffic to a Web site by using techniques that improve the site's ranking in search results.

Q: After creating Web pages, the next step is to place, or publish, the content on a(n) _____.

Q: _____ is a development and Web services platform from Microsoft that allows developers to use different programming languages to create and run programs.

Q: _____ is a markup language for Web documentscontaining structured information, including words and pictures.

Q: In the context of Hypertext Markup Language (HTML),a(n) _____ is a code that tells the Web browser how to format textas a heading, as a list, or as body textand whether images, sound, and other elements should be inserted.

Q: A(n) _____ is any organization that provides Internet access to people.

Q: The _____ is responsible for managing IP addresses and Internet domain names.

Q: The set of rules used to pass packets of data from one Internet host to another is called the _____.

Q: Messages on the Internet are typically sent through one or more _____ to reach their destinations.

Q: A(n) _____ is systems software that controls the computer systems and devices on a network and allows them to communicate with each other.

Q: A(n)_____ is a network device that serves as an entranceto another network.

Q: A(n) _____ is a telecommunications network that connects users and their computers in a geographical area that spans a campus or a city.

Q: _____ is a 4G alternative based on a set of IEEE 802.16 wireless metropolitan area network standards that support various types of communications access.

Q: Long Term Evolution (LTE) is a standard for wireless communications for mobile phones based on _____.

Q: A(n) _____ is a satellite ground station with a dish antenna smaller than 3 meters in diameter.

Q: With a(n) _____ wireless network, a user's computer, smartphone, or other mobile device has a wireless adapter that translates data into a radio signaland transmits it using an antenna.

Q: _____ is aform ofshort-range communications thatemploys extremely short electromagneticpulses lasting just 50 to1,000 picoseconds that are transmittedacross a broad range of radio frequenciesof several gigahertz.

Q: _____ is a wireless communications specification that describes how cell phones, computers, and printers can be connected over distances of 10 to 30 feet at a rate of about 2 Mbps and allows users of multifunctional devices to synchronize information.

Q: _____ telecommunications involves the broadcast of communications inone of three frequency ranges: microwave, radio, and infrared.

Q: _____ is the category oftransmissionmediain which communications signals arechannelizedalong a solid medium.

Q: _____ is a common form of guided transmission media that is made of extremely thin strands of glass bound together in a sheathing and uses light beams to transmit signals.

Q: _____ frequency range for wireless communicationsoperates in the 3 KHz"300 MHz range.

Q: _____ is a relative term but generally means a telecommunications system that can exchange data very quickly.

Q: _____ refers to the electronic transmission of signals for communications by such means as telephone, radio, and television.

Q: bps stands for _____.

Q: The Web as a computingplatform that supports software applicationsand the sharing of informationamong users is referred to as _____.a. Web 2.0 b. Web 1.0c. the social Web d. 5G Internet

Q: A _____ is a valuable tool that enables a user to find information on the Web by specifying words or phrases known as keywords, which are related to a topic of interest.a. cookie b. plug-inc. Web portal d. search engine

Q: _____ is an object-oriented programming language from Sun Microsystems based on the C++programming language, which allows small programs, called applets, to beembedded within an HTML document.a. Extensible Markup Language(XML) b. Javac. COBOL d. .NET

Q: _____ is a markup language for Web documents containing structured information, including words and pictures.a. Hypertext Markup Language (HTML) b. Hypermedia/Time-based Structuring Language (HyTime)c. Standard Generalized Markup Language (SGML) d. Extensible Markup Language (XML)

Q: _____ are specially denoted text or graphics on a Web page that, when clicked, open a Web page containing related content.a. Cookies b. Hyperlinksc. Tags d. Registers

Q: A(n) _____ is a 64-bit number that identifies a computer on the Internet.a. hyperlink b. Uniform Resource Locator (URL)c. IP address d. domain name

Q: _____ is a Web address that specifies the exact location of a Web page using letters and words that map to an IP address and a location on the host.a. A public cloud b. A hyperlinkc. A Uniform Resource Locator (URL) d. The World Wide Web (WWW)

Q: Many Internet addresses have a code denoting _____categories, such as com for business sites and edu for education sites.a. domain b. affiliationc. cloud d. Web

Q: The Internet is migrating to Internet Protocol version 6 (IPv6), which uses_____ addresses to provide for many more devices.a. 32-bit b. 64-bitc. 128-bit d. 256-bit

Q: Data is broken into _____ to be transmitted over the Internet.a. packets b. messagesc. bytes d. bits

Q: The fiber-optic cables that span the globe over land and under sea make up the _____.a. Internet backbone b. client/server architecturec. Internet Protocol d. network topology

Q: _____ is a communicationstandard that enablescomputers to route communicationstraffic from one network to anotheras needed.a. The InternetProtocol (IP) b. The ARPANETc. A Uniform Resource Locator (URL) d. A Wi-Fi

Q: The _____was the ancestor of the Internet.a. Abilene network b. National LambdaRailc. AOL network d. ARPANET

Q: In which of the following approaches to processing does all processing occur in a single location or facility?a. Scattered processing b. Decentralized processingc. Distributed processing d. Centralized processing

Q: A _____ is a telecommunicationsdevice that translates data from a digital form (as it is stored in the computer)into an analog signal that can be transmitted over ordinary telephone lines.a. router b. modemc. multiplexer d. switch

Q: A _____ is a telecommunications network that connects users and their computers in a geographical area that spans a campus or city.a. local area network (LAN) b. personal area network (PAN)c. wide area network (WAN) d. metropolitan area network (MAN)

Q: John is traveling on a bus and has interconnected his smartphone, laptop, and digital camera to download digital photos from his camera to his phone and laptop. In this case, John is using a _____.a. personal area network (PAN) b. local area network (LAN)c. wide area network (WAN) d. metropolitan area network (MAN)

Q: A _____ is a network that uses multiple access points to link a series of devices that speak to each other to form a network connection across a large area.a. mesh network b. star networkc. bus network d. ring network

Q: In a _____, all network devices are connected to a common backbonethat serves as a shared communications medium.a. star network b. mesh networkc. ring network d. bus network

Q: A _____ is one in which all network devices are connected to one another through a single central device called the hub node.a. mesh network b. bus networkc. star network d. ring network

Q: _____ is a wireless communications specification that describes how cell phones, computers, and printers can be connected over distances of 10 to 30 feet at a rate of about 2 Mbps and allows users of multifunctional devices to synchronize information.a. Fiber optics b. Bluetoothc. Ultra wideband d. ZigBee

Q: A _____ satellite system employs many satellites thatare spaced sothat, from any point on the Earth at any time, at least one satellite is on a lineof sight, each in an orbit at an altitude of less than 1,000 miles.a. very small aperture satellite(VSAT) b. microwavec. low earth orbit satellite(LEO) d. geostationary

Q: The area covered by one or more interconnected wireless access points is commonly called a(n) _____.a. reception area b. hot spotc. coverage zone d. access area

Q: _____ is a very short-range wireless connectivity technology designed for cell phones and credit cards.a. WiMAX b. Long Term Evolution (LTE)c. Microwave transmission d. Near field communications(NFC)

Q: _____ refers to the rate at which data is exchanged, usually measured in bits per second (bps).a. Channel bandwidth b. Network topologyc. Network throughput d. Content streaming

Q: Security and performance concerns for an extranet are similar to that for aWeb site or network-based intranet. a. True b. False

Q: Most rich Internet applications (RIAs)take advantage of being online by emphasizing their collaborative benefits. a. True b. False

Q: Rich Internet applications (RIAs)are the result of continuously improving programminglanguages and platforms designed for the Web. a. True b. False

Q: Web sites such as Wikipedia, YouTube, and Facebook are examples of Web 1.0 sites. a. True b. False

Q: Over the years, the Web has evolved from a one-directional resource whereusers only obtain information to a two-directional resource where users obtainand contribute information. a. True b. False

Q: Businesses find Twitter to be a rich source of customer sentiment that can be tapped to improve marketing, customer relations, and product development.a. Trueb. False