Q&A Hero

Q: The job-specific skills required to perform a particular type of work or occupation at a high level are called conceptual skills. A. True B. False

Q: Human skills are innate and cannot be learned. A. True B. False

Q: Top managers require the least conceptual skills because their primary responsibilities are planning and organizing. A. True B. False

Q: The ability to distinguish between the cause and the effect of a problem in an organization is an important part of the technical skills of a manager. A. True B. False

Q: The lower a manager's position is in the organization's hierarchy, the less time she spends in leading and controlling the first-line managers of the organization. A. True B. False

Q: The amount of time that managers spend planning and organizing resources decreases as they ascend the hierarchy within the organization. A. True B. False

Q: The importance of planning, organizing, leading, and controlling remains the same irrespective of a managers position in the managerial hierarchy. A. True B. False

Q: Top managers are responsible for the performance of all departments. A. True B. False

Q: First-line managers typically supervise middle managers. A. True B. False

Q: First-line managers are responsible for the daily supervision of the nonmanagerial employees who perform the specific activities necessary to produce goods and services. A. True B. False

Q: An outcome of the controlling function should be the ability to measure the organization's performance accurately. A. True B. False

Q: Managers engaged in the controlling function of management energize their employees and ensure they understand their role in achieving organizational goals. A. True B. False

Q: During the planning process, managers lay out the lines of authority and responsibility between different individuals and groups. A. True B. False

Q: Categorizing people according to their salary into various departments of an organization is known as organizing. A. True B. False

Q: A low-cost strategy allows an organization to attract customers by selling goods of inferior quality at a very low price. A. True B. False

Q: Planning strategies is a simple and straightforward process, since it is done under circumstances when the result is known and assured. A. True B. False

Q: Strategies are a cluster of decisions concerning what organizational goals to pursue, what actions to take, and how to use resources to achieve these goals. A. True B. False

Q: As a part of planning, managers establish accurate measuring and monitoring systems to evaluate how well the organization has achieved its goals. A. True B. False

Q: Leading is the process that managers use to select the goals for the organization. A. True B. False

Q: The essential tasks of management include planning, organizing, leading, and controlling. A. True B. False

Q: Management teaches people not yet in positions of authority how to lead coworkers, solve conflicts between them, achieve team goals, and thus increase performance. A. True B. False

Q: Managers affect society directly with their decisions regarding the use of resources. A. True B. False

Q: At a recent staff meeting, Jim was praised by his CEO for always choosing the right goals to pursue. The quality that Jim displays here is efficiency. A. True B. False

Q: Efficiency is a measure of the appropriateness of the goals that managers have selected for the organization to pursue and the degree to which the organization achieves those goals. A. True B. False

Q: Organizational performance is a measure of how efficiently and effectively managers use available resources to satisfy customers and achieve organizational goals. A. True B. False

Q: Organizations are effective when managers minimize the amount of input resources. A. True B. False

Q: An organizations resources include assets such as people and their skills, know-how, and experience. A. True B. False

Q: Management is the planning, organizing, leading, and controlling of resources in order to achieve organizational goals both effectively and efficiently. A. True B. False

Q: Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals. A. True B. False