Q&A Hero

Q: In a brief essay, discuss how an HR manager should use the guide AIDA to write a help wanted advertisement.

Q: A unique problem that virtual leaders face is being understood without a ________ form of communication. A) reliable B) written C) clear D) nonverbal

Q: What are the pros and cons associated with using internal sources of job candidates? What are the pros and cons of using Internet recruiting to locate external sources of job candidates?

Q: On a pro football team, empowerment might manifest itself in which of the following? A) players getting larger salaries B) more complicated plays and formations on the field C) coach-to-helmet communication systems D) a player changing a planned play on the field

Q: What methods are used by both small and large firms to forecast the supply of inside candidates?

Q: ________ is one key reason that employees are frequently empowered with decision-making ability in today's business world. A) Smaller spans of control B) Larger spans of control C) Smaller budgets D) Larger budgets

Q: What tools are available for projecting personnel needs? How does a recruiting yield pyramid function as a tool in the recruiting process? Provide your answer in a brief essay.

Q: The key difference between team leadership and traditional leadership is that in teams, ________ decisions. A) employees are empowered to make B) leaders are not empowered to make C) leaders have no influence over employees' D) leaders do not participate in important

Q: In a brief essay, explain how strategic planning relates to both Workforce planning and recruiting.

Q: When two members of a team are having a personal conflict, the team leader takes on this role. A) conflict manager B) liaison C) troubleshooter D) coach

Q: When firms prove that they will use the information on job application forms as a predictor of job performance, they are allowed under EEO laws to request information regarding an applicant's age and marital status.

Q: When a team is considering joining forces with another team in the organization, the team leader takes on this role. A) troubleshooter B) conflict manager C) coach D) liaison

Q: Firms can predict job performance and employee tenure by analyzing job application information, such as travel experience and education level.

Q: When a design team is having problems getting its new simulation software to work correctly, the team leader takes on this role. A) coach B) troubleshooter C) liaison D) conflict manager

Q: Video rsums eliminate the possibility of applicants claiming discrimination in a firm's hiring practices.

Q: This team leader role requires leaders to try to get the best out of their team. A) coach B) troubleshooter C) liaison D) conflict manager

Q: To prevent the appearance of discriminatory hiring practices, firms are advised to avoid asking job applicants on an application form whether they own or rent a house.

Q: A team's ________ marks the border between tasks that are strictly the team's responsibility and those that the team shares with other parts of the organization. A) external boundary B) exterior C) leader D) performance

Q: According to EEO law, it is legal to ask job applicants if they have ever received workers' compensation.

Q: A difficult skill for a team leader to learn is knowing when to ________ . A) show interest in the team. B) retain control C) leave the team alone D) abandon the team

Q: A question on an employment application form that requests the dates of attendance and graduation from various schools may be illegal as it could reflect an applicant's age.

Q: Consultant estimates state that ________ team leaders. A) 15 percent of managers are not natural B) 70 percent of managers are not natural C) 85 percent of managers are not natural D) 30 percent of managers are natural

Q: Older workers usually have higher absenteeism rates compared to younger workers due to illness.

Q: Team leadership and traditional leadership in hierarchical organizations are thought to be ________. A) virtually identical B) very different C) fairly similar D) somewhat different

Q: If a visionary-leader CEO switched from one company to another, you would expect ________ to follow her to the new company. A) all employees and managers B) no employees C) no managers D) some employees and managers

Q: The fees associated with both retained and contingent executive recruiters are increasing as firms struggle to find qualified candidates.

Q: Retained executive recruiters are paid whether or not they eventually fill the client's vacant position.

Q: Which of the following is NOT a typical characteristic of a vision of the future provided by visionary leadership? A) powerful images B) easy-to-understand view C) nonspecific and indefinite D) clear articulation

Q: Offshoring means having outside vendors supply services that a firm's own employees previously did in-house, while outsourcing means having overseas outside vendors provide services once performed in-house.

Q: Visionary leadership differs from charismatic leadership because of its focus on ________. A) rewards B) personality C) dangers that the future might bring D) a positive image of the future

Q: An in-house temporary employee is a highly skilled worker, such as an engineer or software designer, who is supplied for long-term projects under contract from an outside technical services firm.

Q: Research has shown that "trained" charismatic leaders had workers who were ________ those who had been led by non-charismatic leaders. A) dramatically less productive than B) more productive than C) equally productive when compared to D) slightly less productive than

Q: Research has shown that ________. A) charisma is an illusion B) charisma is inborn only C) charisma is based on rewards D) charisma can be learned

Q: According to most employment laws, employees of temporary staffing firms that are working in an employer's workplace are considered workers of both the temporary agency and the employer.

Q: Which of the following is NOT a typical trait of a charismatic leader? A) direct eye contact B) relaxed body posture C) animated facial expressions D) erect body posture

Q: In most cases, it is more cost effective for firms to hire contingent workers through a temp agency than to hire comparable permanent employees.

Q: Many firms use temporary hiring as a way to give prospective employees a trial run before hiring them as full-time workers.

Q: Which term is most closely associated with transformational leaders? A) charming B) efficient C) far-seeing D) inspiring

Q: Due to EEO laws, firms are only allowed to use contingency workers for clerical or maintenance positions; managerial staff must consist of full-time employees of the firm.

Q: Which of the following is an accurate statement about transformational leaders? A) They are poor motivators. B) Their organizations suffer from high turnover rates. C) Their organizations are highly productive. D) Their organizations are not productive.

Q: The U.S. Department of Labor maintains a nationwide computerized job bank called the National Job Bank.

Q: Transformational leaders are leaders who guide by ________. A) inspiring followers B) articulating a vision for followers C) the force of their personality D) offering rewards to followers

Q: Every state has a public, state-run employment service agency.

Q: Visionary leaders are leaders who guide by ________. A) inspiring followers B) articulating a vision of the future C) the force of their personality D) offering rewards to followers

Q: In most cases, job applicants view concise job advertisements as more attractive and credible than lengthy ads with too many details about a job.

Q: Transactional leaders are leaders who guide by ________. A) inspiring followers B) articulating a vision for followers C) the force of their personality D) offering rewards to followers

Q: The dot-jobs domain is primarily used by HR managers for succession planning purposes.

Q: In a short essay, discuss the conclusions derived from path-goal leadership theory.

Q: Firms can reduce potential problems associated with rehiring former employees by crediting them with the years of service they had accumulated before they left.

Q: In a short essay, discuss the basics of the path-goal leadership theory developed by Robert House.

Q: Publicizing an open job to employees through a firm's intranet or bulletin board is known as job posting.

Q: In a short essay, describe the conclusions of situational leadership theory (SLT) for each follower readiness category, R1, R2, R3, and R4.

Q: The use of the Internet enables firms to centralize their recruitment efforts.

Q: In a short essay, describe the basics of situational leadership theory (SLT).

Q: The HR manager who recruits for a vacant job is typically the one who is responsible for supervising the performance of that position.

Q: Path-goal theory states that a supportive leadership style works best when tasks are highly unstructured.

Q: According to EEO laws, it is always illegal to recruit applicants with gender-specific ads, but using word-of-mouth to spread information about job opportunities is legal in all situations.

Q: Path-goal theory states that a directive leadership style works best when tasks are ambiguous.

Q: Access matrices are used to define the rights of users to various kinds of access for each element in a personnel database.

Q: In contrast to Fiedler, path-goal theory assumes that leaders assume a single, permanent leadership style.

Q: The assumption shared by both trend analysis and ratio analysis is that productivity remains about the same from year to year.

Q: Robert House's path-goal theory maintains that an effective leader clears the path for a follower to the follower's goal.

Q: When making personnel plans, a manager primarily needs to focus on the firm's personnel needs, the supply of inside candidates, and the estimated supply of outside candidates.

Q: Vroom and Yetton's leader-participation model suggests that leaders should adjust to the situation.

Q: When it refers to filling jobs like that of a maintenance clerk, personnel planning is called succession planning.

Q: Situational leadership theory (SLT) states that an R3 worker who is able but unwilling to perform a task responds best to a selling leadership style.

Q: Personnel planning requires an estimation of personnel needs, the supply of inside candidates, and the likely supply of outside candidates.

Q: Situational leadership theory (SLT) states that an R1 worker who is unable and unwilling to perform a task responds best to a telling leadership style.

Q: Fiedler concluded that relationship-oriented leaders seemed to perform better in highly unfavorable situations.

Q: What is a competency-based job analysis? Why should firms consider describing jobs in terms of competencies instead of duties?

Q: What is the difference between job enlargement, job rotation, and job enrichment?

Q: Fiedler concluded that task-oriented leaders tended to perform better in highly favorable situations and worse in highly unfavorable situations.

Q: A high LPC score indicates that a worker is productivity oriented.

Q: A human resource manager needs to develop job specifications for a new position at her firm. She can either base the job specifications on statistical analysis or on common sense. Briefly describe each method, and recommend which method the HR manager should use.

Q: How does the ADA affect hiring practices? How does an HR manager determine whether or not a job description complies with the ADA?

Q: Fiedler's contingency model focused on having employees describe their ideal coworker.

Q: In a brief essay, compare and contrast job descriptions and job specifications.

Q: Fiedler's model proposed that leadership success was determined by matching leadership style to situation.

Q: How has modern technology, such as the Internet, changed job analysis methods? How has the Internet improved the ability of managers to write job descriptions?

Q: A leader should avoid a directive leadership style when ________. A) tasks are highly structured B) workers have an external locus of control C) tasks are stressful and ambiguous D) work groups experience conflict