Q&A Hero

Q: Each year there are roughly ________ cases of workplace accidents per 100 full-time workers in the United States. A) 1 B) 2 C) 4 D) 9

Q: Explain the difference between job stress and burnout.

Q: How do you prevent accidents in the workplace? List and describe 5 ways.

Q: Why is employee safety and health important?

Q: Discuss how you can minimize accident-causing conditions.

Q: What are the factors leading to job stress? Identify five suggestions for reducing job stress.

Q: What are the three stages of observable behaviors indicating possible alcohol-related problems for employees? Identify each stage and the type of behavior associated with the stage.

Q: List five actions that can help to reduce unsafe acts at work.

Q: What are the three basic causes of workplace accidents? Explain your choices.

Q: Bullying at work is not a serious problem.

Q: The problem of workplace smoking is becoming moot.

Q: Contrary to popular belief, meditation does not reduce stress.

Q: A drug-free workplace policy should state at a minimum "The use, possession, transfer, or sale of illegal drugs by employees is prohibited."

Q: OSHA claims that safety incentive programs do not cut down on accidents but only on injury reporting.

Q: When it comes to safety, habitual safe behavior is better than a thinking employee.

Q: Safety training is not as important with new trainees because they are more likely to pay attention and therefore avoid accidents.

Q: Safety programs require a strong and obvious management commitment to safety.

Q: Lockout/tagout involves affixing a disabled tag to the equipment.

Q: Many workplace accidents occur around forklift trucks.

Q: OSHA recently has focused on "fair and effective enforcement."

Q: Depressed people tend to have worse safety records.

Q: A nice vacation once a year can eliminate burnout.

Q: High-stress workers have health care costs 75% higher than those of less-stress co-workers.

Q: Job stress originates solely from external factors such as work schedule, job security, and noise.

Q: Tardiness is one of the earliest symptoms of alcoholism.

Q: One study conducted in three hotels concluded that pre-employment drug testing seemed to have little or no effect on workplace accidents.

Q: Safety audits measure injury and illness statistics, workers' compensation costs, and vehicle accident statistics.

Q: Positive reinforcement programs identify the worker behaviors that lead to accidents and then train workers to avoid these behaviors.

Q: Safety posters may increase safe behavior at work by more than 20%.

Q: The main aim of safety training is to impart the knowledge and skills required to reduce accidents.

Q: People who are accident-prone will have more accidents no matter what the situation.

Q: The OSHA inspection is usually unannounced.

Q: Investigating employee complaints of alleged violation standards is considered third in OSHA's priority list.

Q: Even if the employee was treated easily with first aid, employers must report the occupational injury.

Q: An occupational illness is any abnormal condition or disorder caused by exposure to environmental factors associated with employment.

Q: OSHA's standards are vague which has made them difficult to enforce.

Q: Many mailrooms now use special scanners to check the safety of incoming mail. This is an example of using ________ to minimize security problems. A) mechanical security B) organizational security C) natural security D) pre-existing security

Q: Which of the following is not a step an employer can take to protect itself from terror attacks? A) check mail carefully B) prepare evacuation plans C) identify ahead of time a lean "crisis organization" D) all of the above

Q: Common clues for identifying potentially violent employees include ________. A) an act of violence off the job B) sexually aggressive behavior C) chronic complaining and the raising of frequent, unreasonable grievances D) All of the above.

Q: ________ means taking advantage of a facility's natural or architectural features in order to minimize security problems. A) Mechanical security B) Organizational security C) Natural security D) Architectural security

Q: Of all females who were murdered at work, what percentage were killed by someone who was known to the victim? A) 25 B) 75 C) 35 D) 45

Q: Which of the following safety concerns only became a top priority of employers following the terrorist attacks of September 11, 2001? A) workplace violence B) physical asset security C) employee selection and screening D) internet security

Q: Name five sections covered by a typical contract agreement.

Q: List and define the four main types of strikes.

Q: In the case of an impasse during the collective bargaining negotiations, what can be done to overcome the impasse? Define each form of intervention.

Q: What does the typical union authorization card do?

Q: List and describe the five steps involved in planning a union drive and election.

Q: Identify the five labor practices used by employers that the Wagner Act deemed unfair and considered "statutory wrongs."

Q: What is the meaning of union security and what are the five types of union security possible? Explain each type.

Q: Generally, lockouts are not viewed by the NLRB as an unfair labor practice.

Q: Employers can replace strikers permanently unless the strike is based on unfair labor practices.

Q: Mediation guarantees a solution to any impasse that may occur during collective bargaining negotiations.

Q: One party can obligate the other party to negotiate over permissible items if the employees agree to it.

Q: Ignoring bargaining items is a good strategy for negotiating with labor unions while staying within the limits of good faith bargaining.

Q: Decertification campaigns to end union representation are in principle very similar to the initial certification campaign that brought the union into power.

Q: The union wins the election if a majority of the total workers in a bargaining unit vote for it.

Q: Most companies do contest the union's right to represent their employees despite the authorization cards collected by the union.

Q: It is acceptable for an employer to refuse to hire a union member because as members of the union they might be union salts even if he or she is qualified for the position.

Q: It is legal for union organizers to solicit employees for membership as long as the effort does not endanger the performance or safety of the employees.

Q: The Landrum-Griffin Act made it lawful for employers to pay their own employees to entice them not to join the union.

Q: The Taft-Hartley Act amended the National Labor Relations Act by limiting unions in four ways.

Q: Most unionized workers belong to unions affiliated with the AFL-CIO.

Q: Right to work laws outlaw unions and union membership.

Q: Arbitration may not always be as impartial as thought.

Q: In a drive to certify a union all five steps must be completed.

Q: Unions are always bad for employers.

Q: Pay is always the issue as to why people unionize.

Q: Right to work is a term used to describe state statutory or constitutional provisions banning the requirement of union membership as a condition of employment.

Q: All states give unions the right to require union membership as a condition of employment.

Q: Unions are only appropriate for blue-collar workers.

Q: Union membership is declining.

Q: Which of the ways below describe how unions are changing? A) unions are trying to mobilize minorities B) unions are trying class action suits C) unions are coordinating their activities D) All of the above.

Q: A(n) ________ procedure provides an orderly system for both employer and union to determine whether some action violated the contract and allows both parties to interpret and give meaning to various clauses. A) negotiation B) collective bargaining C) intervention D) grievance

Q: Union tactics designed to impede or disrupt production by encouraging employees to slow the pace of work, refuse to work overtime, and participate in sick-outs are called ________. A) espionage B) inside games C) lockouts D) strikes

Q: Employees who go on strike risk losing their jobs permanently in all of the following situations except: A) economic strikes. B) wildcat strikes. C) sympathy strikes. D) unfair labor practice strikes.

Q: Under which scenario must an employer rehire strikers who wish to be reinstated? A) following economic strikes if the negotiations were resolved B) following sympathy strikes C) following unfair labor practice strikes D) following wildcat strikes when the contract is still in place

Q: Employers dealing with an unfair labor practice strike can use all of the following responses except: A) shut down the affected area until the strike ends. B) contract out work to other operations. C) continue operations with supervisors filling in. D) hire permanent replacement workers.

Q: When employees picket their employer by carrying signs near the employer's place of business they seek to ________. A) encourage other employees to strike B) inform the public of the labor dispute C) arbitrate the positions of the union and management D) All of the above.

Q: Which type of strike is unauthorized and occurs during the term of a contract? A) unfair labor practice B) wildcat C) sympathy D) economic

Q: The head of the United Auto Workers recently said the union planned a new campaign to organize foreign-owned car plants in the United States. This is an example of ________ strike/campaign. A) unfair labor practice B) wildcat C) advocacy D) yellow dog