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Q:
Most workplace violence by employees were ________.
A) predictable
B) avoidable
C) homicides
D) Both A and B.
Q:
All of the following are recommendations regarding computer monitor health problems except:
A) employees should take a 3-5 minute break every 20-40 minutes and use time for other tasks.
B) reduce glare.
C) give a preplacement vision exam to ensure properly corrected vision.
D) all of the above[HH2]
Q:
Which of the following groups can employers legally discriminate against?
A) women
B) men over 50
C) smokers
D) people with AIDS
Q:
All of the following is true of smoking employees except:
A) smokers are less healthy than non-smokers.
B) smokers are absent more than non-smokers.
C) smokers make less disability claims than non-smokers.
D) smoker make more expensive health claims than non-smokers.
Q:
Which of the following workplace concerns creates costs to the employer from higher health insurance, higher fire insurance, increased absenteeism, and reduced productivity?
A) smoking
B) alcoholism
C) drug use
D) AIDS
Q:
Warning signs like sad moods, irritability, and loss of appetite are symptoms of ________.
A) alcoholism
B) depression
C) stress
D) None of the above.
Q:
Name five sections covered by a typical contract agreement.
Q:
List and define the four main types of strikes.
Q:
In the case of an impasse during the collective bargaining negotiations, what can be done to overcome the impasse? Define each form of intervention.
Q:
What does the typical union authorization card do?
Q:
List and describe the five steps involved in planning a union drive and election.
Q:
Identify the five labor practices used by employers that the Wagner Act deemed unfair and considered "statutory wrongs."
Q:
What is the meaning of union security and what are the five types of union security possible? Explain each type.
Q:
Generally, lockouts are not viewed by the NLRB as an unfair labor practice.
Q:
Employers can replace strikers permanently unless the strike is based on unfair labor practices.
Q:
Mediation guarantees a solution to any impasse that may occur during collective bargaining negotiations.
Q:
One party can obligate the other party to negotiate over permissible items if the employees agree to it.
Q:
Ignoring bargaining items is a good strategy for negotiating with labor unions while staying within the limits of good faith bargaining.
Q:
Decertification campaigns to end union representation are in principle very similar to the initial certification campaign that brought the union into power.
Q:
The union wins the election if a majority of the total workers in a bargaining unit vote for it.
Q:
Most companies do contest the union's right to represent their employees despite the authorization cards collected by the union.
Q:
It is acceptable for an employer to refuse to hire a union member because as members of the union they might be union salts even if he or she is qualified for the position.
Q:
It is legal for union organizers to solicit employees for membership as long as the effort does not endanger the performance or safety of the employees.
Q:
The Landrum-Griffin Act made it lawful for employers to pay their own employees to entice them not to join the union.
Q:
The Taft-Hartley Act amended the National Labor Relations Act by limiting unions in four ways.
Q:
Most unionized workers belong to unions affiliated with the AFL-CIO.
Q:
Right to work laws outlaw unions and union membership.
Q:
Arbitration may not always be as impartial as thought.
Q:
In a drive to certify a union all five steps must be completed.
Q:
Unions are always bad for employers.
Q:
Pay is always the issue as to why people unionize.
Q:
Right to work is a term used to describe state statutory or constitutional provisions banning the requirement of union membership as a condition of employment.
Q:
All states give unions the right to require union membership as a condition of employment.
Q:
Unions are only appropriate for blue-collar workers.
Q:
Union membership is declining.
Q:
Which of the ways below describe how unions are changing?
A) unions are trying to mobilize minorities
B) unions are trying class action suits
C) unions are coordinating their activities
D) All of the above.
Q:
A(n) ________ procedure provides an orderly system for both employer and union to determine whether some action violated the contract and allows both parties to interpret and give meaning to various clauses.
A) negotiation
B) collective bargaining
C) intervention
D) grievance
Q:
Union tactics designed to impede or disrupt production by encouraging employees to slow the pace of work, refuse to work overtime, and participate in sick-outs are called ________.
A) espionage
B) inside games
C) lockouts
D) strikes
Q:
Employees who go on strike risk losing their jobs permanently in all of the following situations except:
A) economic strikes.
B) wildcat strikes.
C) sympathy strikes.
D) unfair labor practice strikes.
Q:
Under which scenario must an employer rehire strikers who wish to be reinstated?
A) following economic strikes if the negotiations were resolved
B) following sympathy strikes
C) following unfair labor practice strikes
D) following wildcat strikes when the contract is still in place
Q:
Employers dealing with an unfair labor practice strike can use all of the following responses except:
A) shut down the affected area until the strike ends.
B) contract out work to other operations.
C) continue operations with supervisors filling in.
D) hire permanent replacement workers.
Q:
When employees picket their employer by carrying signs near the employer's place of business they seek to ________.
A) encourage other employees to strike
B) inform the public of the labor dispute
C) arbitrate the positions of the union and management
D) All of the above.
Q:
Which type of strike is unauthorized and occurs during the term of a contract?
A) unfair labor practice
B) wildcat
C) sympathy
D) economic
Q:
The head of the United Auto Workers recently said the union planned a new campaign to organize foreign-owned car plants in the United States. This is an example of ________ strike/campaign.
A) unfair labor practice
B) wildcat
C) advocacy
D) yellow dog
Q:
A(n) ________ strike results from a failure to agree on the terms of a contract.
A) unfair labor practice
B) wildcat
C) sympathy
D) economic
Q:
Which form of arbitration means that both parties are committed to accepting the arbitrator's decision?
A) interest arbitration
B) binding arbitration
C) nonbinding arbitration
D) compulsory arbitration
Q:
Arbitration means ending an impasse by ________.
A) assisting the principals in reaching an agreement
B) studying the issue in a dispute
C) making a public recommendation
D) giving a third-party the power to determine and dictate the settlement terms
Q:
Which third-party intervention is commonly used in national emergency disputes?
A) fact finding
B) mediation
C) binding arbitration
D) non-binding arbitration
Q:
Fact finding seeks to end an impasse by ________.
A) assisting the principals in reaching an agreement
B) studying the issue in a dispute and making a public recommendation
C) interpreting existing contract terms
D) communicating assessments of the likelihood of a strike
Q:
Which intervention method listed below is the most definitive of all third-party interventions?
A) fact finding
B) mediation
C) binding arbitration
D) interest arbitration
Q:
All of the following are negotiating guidelines except:
A) setting clear objectives
B) respecting the importance of face-saving for the other party
C) building a reputation for being fair but firm
D) never giving in to any demands
Q:
Mediation to ________ is used by negotiators to end an impasse.
A) assist the principals in reaching an agreement
B) study the issue in a dispute
C) determine and dictate the settlement terms
D) interpret existing contract terms
Q:
Which third-party intervention uses a neutral third party to assist the principals in reaching agreement?
A) fact finding
B) mediation
C) binding arbitration
D) non-binding arbitration
Q:
Negotiators use all of the following types of third-party interventions to overcome an impasse except:
A) binding arbitration.
B) nonbinding arbitration.
C) mediation.
D) picketing.
Q:
In collective bargaining, a(n) ________ occurs when the parties are not able to move forward toward settlement.
A) impasse
B) agreement
C) arbitration
D) association
Q:
Mandatory bargaining items are ________.
A) a part of negotiations through joint agreement of both management and union
B) forbidden by law
C) items which must be negotiated according to law
D) All of the above.
Q:
Illegal bargaining items are ________.
A) a part of negotiations through joint agreement of both management and union
B) forbidden by law
C) items which must be negotiated according to law
D) All of the above.
Q:
All of the following are examples of permissible bargaining items except:
A) indemnity bonds.
B) use of union label.
C) overtime pay.
D) cafeteria prices.
Q:
All of the following are examples of mandatory bargaining items except:
A) wages.
B) hours.
C) severance pay.
D) pension benefits of retired employees.
Q:
Permissible bargaining items are ________.
A) a part of negotiations through joint agreement of both management and union
B) forbidden by law
C) items which must be negotiated according to law
D) All of the above.
Q:
Which of the following is one of the categories set out by labor law as subject to bargaining?
A) legal bargaining items
B) permissible bargaining items
C) non-mandatory bargaining items
D) benefits-related bargaining items
Q:
Which of the following is not a violation of the requirement for good faith bargaining stipulated in the National Labor Relations Act?
A) surface bargaining
B) willingness to compromise
C) dilatory tactics
D) bypassing the union representative
Q:
________ is the process of legally terminating a union's right to represent employees.
A) Union salting
B) Featherbedding
C) Certification
D) Decertification
Q:
The union becomes the employees' representative if it wins the election and winning means getting ________.
A) a majority of votes cast
B) a majority of the total workers in the bargaining unit
C) 30% of the employees to sign authorization cards
D) a majority of votes cast and a majority of electoral votes
Q:
Which of the following the supervisor can do during a unionization drive?
A) presents facts to employees
B) give opinions about whether unions will hurt
C) share personal experiences he or she had with a union
D) All of the above.
Q:
The ________ is the group of employees the union will be authorized to represent.
A) bargaining unit
B) collective unit
C) unit
D) unitary principle
Q:
A supervisor cannot do which of the following during a unionization drive?
A) threaten
B) bribe
C) promise previously unplanned pay increases or special favors
D) All of the above.
Q:
The typical union authorization card does all of the following except:
A) lets the union state they will seek better working conditions.
B) states that the union will seek to improve wages.
C) states that the employee will get better deals.
D) Authorization cards do all of the above.
Q:
What percentage of eligible employees in a bargaining unit must sign authorization cards in order for the union to petition the NLRB for an election?
A) 10
B) 20
C) 30
D) 50
Q:
What is the fifth step in the union drive and election?
A) the election
B) signing authorization cards
C) the hearing
D) the campaign
Q:
What is the second step in the union drive and election?
A) initial contact
B) signing authorization cards
C) the hearing
D) the campaign
Q:
What is the fourth step in the union drive and election?
A) initial contact
B) signing authorization cards
C) the hearing
D) the campaign
Q:
What is the third step in the union drive and election?
A) initial contact
B) signing authorization cards
C) the hearing
D) the campaign
Q:
What is the first step in the union drive and election?
A) initial contact
B) signing authorization cards
C) the hearing
D) the campaign
Q:
How many steps does a drive to unionize a company have?
A) 5
B) 4
C) 3
D) 6
Q:
In which step of a union drive does the union seek employee signatures to cards that state the employee has applied to join the union?
A) first
B) second
C) third
D) fifth
Q:
________ is an organizing tactic by which full-time undercover union organizers are hired unknowingly by employers in order to sway union elections.
A) Union salting
B) Featherbedding
C) Espionage
D) Infiltration
Q:
What is the first step in a union drive and election that seeks to be recognized as an employee representative?
A) obtaining authorization cards
B) making initial contact
C) holding a hearing
D) holding an election
Q:
According to the Landrum-Griffin Act, national and international unions must elect officers at least once every ________ years.
A) two
B) four
C) five
D) ten
Q:
Which law sought to protect union members from possible wrongdoing on the part of their unions?
A) Norris-LaGuardia Act
B) Taft-Hartley Act
C) Wagner Act
D) Landrum-Griffin Act