Q&A Hero

Q: Which of the following is not a consequence suffered by an employer when employees experience high levels of job stress? A) increased occurrence of headaches and other physical symptoms B) increased absenteeism C) increased grievances D) increased health care costs

Q: Which of the following is a possible consequence suffered by an employee faced with serious levels of job stress? A) increased occurrence of headaches and other physical symptoms B) increased absenteeism C) increased grievances D) increased health care costs

Q: Which of the following is an external factor that can lead to job stress? A) workaholic personality B) pessimism C) locus of control D) job security

Q: Which of the following is a personal factor that can influence perceptions of stress? A) work schedule B) pace of work C) workaholic personality D) noise

Q: Reduced job efficiency is a possible alcoholism performance issue in which stage of alcoholism? A) advanced B) middle C) early D) lingering

Q: Accidents are a possible alcoholism performance issue in which stage of alcoholism? A) advanced B) middle C) early D) lingering

Q: Basically incompetent performance is a possible alcoholism performance issue in which stage of alcoholism? A) advanced B) middle C) early D) lingering

Q: Noticeably reduced performance is a possible alcoholism performance issue in which stage of alcoholism? A) advanced B) middle C) early D) lingering

Q: Warnings from boss are a possible alcoholism performance issue in which stage of alcoholism? A) advanced B) middle C) early D) lingering

Q: Missed deadlines are a possible alcoholism performance issue in which stage of alcoholism? A) advanced B) middle C) early D) lingering

Q: All of the following are symptoms of employees in the middle stage of alcoholism except: A) frequent absences. B) anxiety. C) untrue statements. D) mood swings.

Q: All of the following are symptoms of employees in the advanced stage of alcoholism except: A) drinking on the job B) blackouts and frequent forgetfulness C) resignation D) violent outbursts

Q: All of the following are components of a drug-free workplace program except: A) a drug-free workplace policy. B) supervisor training. C) employee education. D) all of the above[HH1]

Q: A drug-free workplace program includes how many components? A) 5 B) 3 C) 6 D) 4

Q: Which of the following is one of the earliest indicators of possible alcoholism in an employee? A) domestic problems B) avoidance of fellow employees C) lying D) tardiness

Q: Alcoholism among employees results in a(n) ________. A) increase in on-the-job accidents B) increase in job satisfaction C) increase in on-the-job absenteeism D) decrease in off-the-job accident rate

Q: Which of the following may require respirators? A) lead-based paint B) asbestos C) radon D) mold

Q: Which of the following is a type of workplace exposure hazard? A) chemicals B) excessive noise C) temperature extremes D) All of the above.

Q: A safety oriented culture exhibits ________. A) teamwork involving safety B) communication and collaboration on safety matters C) assignment of critical functions to specific individuals D) All of the above.

Q: When managers reduce unsafe acts through selection, it means that they ________. A) identify a trait associated with work-place accidents and then screen candidates on this trait B) rotate employees through different positions C) offer incentives to employee teams with low accident rates D) respond to employee suggestions to improve possible problem areas

Q: When managers identify a trait associated with work-place accidents and then use this trait as part of the selection process for new hires, they are using ________ to reduce unsafe acts. A) job rotation B) screening C) training D) incentive programs

Q: Unsafe acts can be reduced through all of the following methods except: A) job rotation. B) screening. C) training. D) incentive programs.

Q: Which of the following is not a basis for reducing and preventing accidents at work? A) reducing unsafe conditions B) reducing unsafe acts C) training employees D) hiring non-accident-prone workers

Q: Which of the following factors contributes to accidents at work? A) unsafe conditions B) safety climate C) stress D) All of the above.

Q: Improperly guarded equipment, defective equipment, hazardous procedures, and improper ventilation are all examples of ________. A) chance occurrences B) unsafe conditions C) unsafe storage D) weather-related accidents

Q: All of the following are basic causes of workplace accidents except: A) chance occurrences. B) unsafe conditions. C) unsafe behavior by employees. D) weather-related accidents.

Q: Which of the following should you do when you have an OSHA inspection? A) accompany the inspector and take detailed notes B) establish the focus and scope of the planned inspection C) refer the inspector to your OSHA coordinator D) All of the above.

Q: Penalties imposed by OSHA generally range from $5000 to ________ but can go higher in some cases. A) $20,000 B) $35,000 C) $50,000 D) $70,000

Q: When a complaint indicates the possibility of imminent danger, OSHA conducts an inspection within ________. A) 5 hours B) 24 hours C) 3 days D) 5 days

Q: Which of the following would be considered OSHA's lowest priority for inspection? A) investigating the occurrence of a fatality B) inspecting a cite where there is an imminent danger situations C) conducting follow-up inspections D) conducting a special-emphasis inspection aimed at a high-hazard industry

Q: Which of the following would be considered OSHA's top priority for inspection? A) investigating the occurrence of a fatality B) inspecting a cite where there is an imminent danger situation C) conducting random inspections and re-inspections D) investigating employee complaints of alleged violations

Q: What term is used to describe any abnormal condition or disorder caused by exposure to environmental factors associated with employment? A) occupational injury B) workers' compensation C) chronic illness D) occupational illness

Q: Under OSHA, employers with ________ or more employees must maintain records of and report occupational injuries and occupational illnesses. A) 5 B) 11 C) 25 D) 100

Q: Which department enforces the standards set out in the Occupational Safety and Health Act? A) Department of Health Services B) Department of Labor C) Department of Financial Services D) Economic Development Department

Q: All of the following types of organizations are covered by the Occupational Safety and Health Act except: A) federal agencies. B) hospitals. C) schools. D) self-employed persons.

Q: The basic purpose of the Occupational Safety and Health Act is to ________. A) administer the act and to set and enforce the safety and health standards that apply to almost all workers in the U.S. B) assure every person safe and healthful working conditions and to preserve human resources C) provide safe and healthful working conditions to self-employed persons D) to prevent the occurrence of occupational illnesses among public employees

Q: The basic purpose of the Occupational Safety and Health Administration is to ________. A) administer the act and to set and enforce the safety and health standards that apply to almost all workers in the U.S. B) assure every person safe and healthful working conditions and to preserve human resources C) provide safe and healthful working conditions to self-employed persons D) to prevent the occurrence of occupational illnesses among all employees

Q: Each year there are roughly ________ cases of workplace accidents per 100 full-time workers in the United States. A) 1 B) 2 C) 4 D) 9

Q: Explain the difference between job stress and burnout.

Q: How do you prevent accidents in the workplace? List and describe 5 ways.

Q: Why is employee safety and health important?

Q: Discuss how you can minimize accident-causing conditions.

Q: What are the factors leading to job stress? Identify five suggestions for reducing job stress.

Q: What are the three stages of observable behaviors indicating possible alcohol-related problems for employees? Identify each stage and the type of behavior associated with the stage.

Q: List five actions that can help to reduce unsafe acts at work.

Q: What are the three basic causes of workplace accidents? Explain your choices.

Q: Bullying at work is not a serious problem.

Q: The problem of workplace smoking is becoming moot.

Q: Contrary to popular belief, meditation does not reduce stress.

Q: A drug-free workplace policy should state at a minimum "The use, possession, transfer, or sale of illegal drugs by employees is prohibited."

Q: OSHA claims that safety incentive programs do not cut down on accidents but only on injury reporting.

Q: When it comes to safety, habitual safe behavior is better than a thinking employee.

Q: Safety training is not as important with new trainees because they are more likely to pay attention and therefore avoid accidents.

Q: Safety programs require a strong and obvious management commitment to safety.

Q: Lockout/tagout involves affixing a disabled tag to the equipment.

Q: Many workplace accidents occur around forklift trucks.

Q: OSHA recently has focused on fair and effective enforcement."

Q: Depressed people tend to have worse safety records.

Q: A nice vacation once a year can eliminate burnout.

Q: High-stress workers have health care costs 75% higher than those of less-stress co-workers.

Q: Job stress originates solely from external factors such as work schedule, job security, and noise.

Q: Tardiness is one of the earliest symptoms of alcoholism.

Q: One study conducted in three hotels concluded that pre-employment drug testing seemed to have little or no effect on workplace accidents.

Q: Safety audits measure injury and illness statistics, workers compensation costs, and vehicle accident statistics.

Q: Positive reinforcement programs identify the worker behaviors that lead to accidents and then train workers to avoid these behaviors.

Q: Safety posters may increase safe behavior at work by more than 20%.

Q: The main aim of safety training is to impart the knowledge and skills required to reduce accidents.

Q: People who are accident-prone will have more accidents no matter what the situation.

Q: The OSHA inspection is usually unannounced.

Q: Investigating employee complaints of alleged violation standards is considered third in OSHA's priority list.

Q: Even if the employee was treated easily with first aid, employers must report the occupational injury.

Q: An occupational illness is any abnormal condition or disorder caused by exposure to environmental factors associated with employment.

Q: OSHA's standards are vague which has made them difficult to enforce.

Q: Many mailrooms now use special scanners to check the safety of incoming mail. This is an example of using ________ to minimize security problems. A) mechanical security B) organizational security C) natural security D) pre-existing security

Q: Which of the following is not a step an employer can take to protect itself from terror attacks? A) check mail carefully B) prepare evacuation plans C) identify ahead of time a lean "crisis organization" D) all of the above [HH3]

Q: Common clues for identifying potentially violent employees include ________. A) an act of violence off the job B) sexually aggressive behavior C) chronic complaining and the raising of frequent, unreasonable grievances D) All of the above.

Q: ________ means taking advantage of a facility's natural or architectural features in order to minimize security problems. A) Mechanical security B) Organizational security C) Natural security D) Architectural security

Q: Of all females who were murdered at work, what percentage were killed by someone who was known to the victim? A) 25 B) 75 C) 35 D) 45

Q: Which of the following safety concerns only became a top priority of employers following the terrorist attacks of September 11, 2001? A) workplace violence B) physical asset security C) employee selection and screening D) internet security

Q: Abusive behavior, threats, and intimidation are signs of ________. A) depression B) bullying C) stress D) impending disaster