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Home » Human Resource » Page 612

Human Resource

Q: Experts agree on the amount of note taking that should take place during an interview. a. True b. False

Q: Reticence to talk is always related to the interview situation. a. True b. False

Q: Journalist Pat Stith writes that, some of the best stuff youre going to get will come in the last few minutes, when youre wrapping up the interview a. True b. False

Q: We are flattered when others take the time to learn about us. a. True b. False

Q: Some journalists recommend that research time should be two times the actual interview. a. True b. False

Q: The purpose of the informational interview is to get relevant and timely information as accurately and completely as possible in the shortest amount of time. a. True b. False

Q: John and Denise Bittner suggest that crisis situation interviews should not be prolonged. a. True b. False

Q: Use an informational probe before proceeding to new topics or before closing the interview. a. True b. False

Q: The informational interview is the most common type of interview. a. True b. False

Q: When an interviewer is equal, then rapport is more easily established. a. True b. False

Q: According to Fred Fedler, broadcast interviews often allow for challenging questions. a. True b. False

Q: If you want the interview to be spontaneous, provide the questions to the interviewee prior to and interview broadcast. a. True b. False

Q: According to Webb and Salancik, interviewers over time are unable to identify distortion in answers. a. True b. False

Q: Including errors in the final story may damage the future interviews with a person. a. True b. False

Q: Men answer questions with declarations. a. True b. False

Q: Women tend to answer questions with questions. a. True b. False

Q: The interviewee needs to also do his/her homework. Which of the following is something your authors recommend to consider? a. learn about the interviewer b. check organizational policies c. decide if someone else should be interviewed d. all of the above

Q: Research shows that African-Americans prefer a. indirect questions. b. equal turn taking. c. both a and b d. none of the above

Q: Which of the following is a strategy for dealing with evasive interviewees? a. laugh and continue b. go on to other questions c. repeat a question d. all of the above

Q: Evasive strategies include all of the following except a. humor. b. fake hostility. c. ambiguous language. d. embarrassment

Q: Which of the following are nonverbal techniques that may assist the interviewer with talkative interviewees? a. lean forward b. look at your notes c. glance at your watch d. all of the above

Q: Which of the following is a way to reduce hostility or avoid creating it? a. use neutral, open-ended questions b. use loaded questions c. continue to talk while the party becomes calmer d. stay on the current topic

Q: Which type of interview severely limits the interviewer's control? a. press conference b. group interviews c. both a and b d. unsanitized setting

Q: Which of the following is a reason potential respondents may be unwilling to meet with you? a. mistrust your organization b. fear harm to themselves c. feel information is no one elses business d. all of the above

Q: Which of the following is NOT a characteristic of the ability criteria? a. poor memory b. failing health c. fear of risk d. state of shock

Q: Which of the following is part of the availability criteria? a. person is available for only a few minutes b. source is too far away c. source is unavailable until after a deadline d. all of the above

Q: Which of the following is NOT one of the criteria for selecting interviewees? a. level of information b. talkativeness c. willingness d. ability

Q: Which of the following should you NOT do as a respondent? a. hesitate before answering b. focus on both the interviewer and the question c. assume you know what a question is before it is completed d. be patient

Q: Research indicates that a. Mexican-Americans may rely more on emotion and intuition. b. African-Americans prefer direct questions. c. midwestern Americans consider extensive probing to be intrusive. d. urban Americans place high value on know-how, skills, and practicality.

Q: Ken Metzler recommends we avoid the term interview and call it a a. conversation b. talk c. chat d. all of the above

Q: According to Eric Nalder, the number one characteristic of an ideal journalist or informational interviewer is a. optimism. b. determination. c. curiosity. d. suspicion.

Q: In informational interviews, you must learn to deal effectively with a. the neutral interviewee, the ambivalent interviewee, and the undecided interviewee. b. the emotional interviewee, the hostile interviewee, and the evasive interviewee. c. the suspicious interviewee, the knowledgeable interviewee, and the deceptive interviewee. d. all of the above

Q: Three advantages of recording interviews are a. enables you to relax and concentrate, you can hear and watch what was said hours later, you can pick up answers that might be inaudible at the time. b. attention, shows the interviewee you care, conceals your nervousness c. serves as a memory jogger, keeps track of details, makes the respondent think you care d. gives you something to do with your hands, suggests additional questions, aids creating the final report

Q: The informational interview requires the interviewer to do three things immediately: a. get ideas, find respondents, and check tape recorder. b. obtain phone numbers of respondents, write questions, and clarify the topic. c. find a topic, prepare a schedule of questions, and write the report. d. determine your goal, research the topic, and structure the interview.

Q: As an interviewer, you might prefer to be equal to the interviewee for all of the reasons below except a. the interviewer can control the interview b. rapport is easily established. c. a high degree of empathy is possible. d. there are fewer communication barriers.

Q: Which of the following is NOT a rule for questions in informational interviews? a. Avoid multiple questions. b. Avoid questions that put the interviewee on the spot. c. Use bipolar questions sparingly. d. Avoid open-to-closed switch questions.

Q: Discuss five ways to answer strategically when being interviewed.

Q: Discuss ways to assess the relationship between interview parties.

Q: Discuss four precautions to preparing the final story.

Q: Discuss how to handle four of the seven difficult types of interviewees.

Q: The authors suggest that you may need to break the rules to get the information you want. Discuss this and give examples of situations where this might take place.

Q: Discuss how similarities and differences of parties may affect the relational dimensions of the interview.

Q: How does a press conference differ from a traditional interview?

Q: If you were asked to talk about note taking to an introductory journalism class, what guidelines would you address as essential to effective note taking?

Q: If you were asked to mentor a new interviewer, what suggestions would you give this person about opening interviews?

Q: What are the key parts of the traditional journalistic interview guide?

Q: How might you handle a talkative interviewee?

Q: What are the guidelines for recording interviews?

Q: Explain why the broadcast interview poses unique challenges to both parties.

Q: When would an interviewer find it desirable to be subordinate to the interviewee?

Q: What criteria should one use when selecting interviewers?

Q: What criteria should an interviewer use when selecting interviewees?

Q: What is the fundamental purpose of an informational interview?

Q: A highly scheduled interview contains most major questions with possible probing questions under each. a. True b. False

Q: The highly scheduled standardized interview appears much like an oral objective test. a. True b. False

Q: In highly scheduled interviews, probing questions, if they exist, are not planned. a. True b. False

Q: A nonscheduled interview includes all questions and the exact wording to be used with each interviewee. a. True b. False

Q: Interviewer bias occurs when interviewees respond in ways they think you want them to respond. a. True b. False

Q: Running into someone in a restaurant after an interview is complete is what Goffman calls a failed interview. a. True b. False

Q: False closings occur when your verbal and nonverbal messages signal the interview is coming to a close when it is not. a. True b. False

Q: The law of primacy suggests that people recall the last thing said or done in an interview. a. True b. False

Q: People in other cultures may not understand well call you as a closing. a. True b. False

Q: The quintamensional design is effective in assessing attitudes and beliefs. a. True b. False

Q: It is not wise to use more than one outline sequence in an interview. a. True b. False

Q: Open questions pose less threat to respondents. a. True b. False

Q: Which of the following is NOT commonly an example of nonverbal closing actions? a. taking a seat b. uncrossing our legs c. shaking hands d. looking at a clock

Q: Summarizing the interview is a common closing for what type of interview? a. sales b. performance c. counseling d. all of the above

Q: What type of inquiries are acceptable closing techniques? a. personal b. professional c. both b and c d. none of the above

Q: What question technique can serve as a closing? a. nudging probe b. informational probe c. clearinghouse question d. mirror probe

Q: What major elements must the interviewer be sure are present in the closing summary? a. information b. stages c. agreement d. all of the above

Q: In a closing, both parties may a. express supportiveness b. summarize what has taken place c. signal termination of the meeting d. all of the above

Q: Which of the following is NOT a common question sequence? a. tunnel b. inverted funnel c. quintamensional design d. matrix design

Q: Which schedule would be used if you are a journalist investigating a hit and run accident on State Street? a. nonscheduled b. moderately scheduled c. highly scheduled d. highly scheduled standardized

Q: Which of the following requires the greatest amount of skill on the part of the interviewer? a. nonscheduled b. moderately scheduled c. highly scheduled d. highly scheduled standardized

Q: Which of the following type of interview requires the greatest amount of pre-interview preparation? a. nonscheduled b. moderately scheduled c. highly scheduled d. highly scheduled standardized

Q: Which of the following type of interview provides the greatest breadth and depth of potential information? a. nonscheduled b. moderately scheduled c. highly scheduled d. highly scheduled standardized

Q: In highly scheduled standardized interviews, respondents cannot do which of the following? a. explain b. amplify c. qualify d. all of the above

Q: Which of the following use the moderately scheduled interview? a. journalists b. lawyers c. insurance investigators d. all of the above

Q: If a volunteer was interviewing individuals in the community about illiteracy and the services at the Literacy Project, which sequence for the outline might be useful? a. problem-solution b. space c. time d. topical

Q: A museum tour guide who prepares an interviewing guide for a group viewing paintings in one room will likely use what outline sequence? a. topical b. cause to effect c. space d. problem-solution

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