Q&A Hero

Q: It is a good idea to remove photos from applications due to potentially unlawful use. a. True b. False

Q: Asking questions about a persons spouse during an interview is unlawful. a. True b. False

Q: The authors suggest allowing applicants to speak 80% of the time in an interview in order to learn more about the applicant. a. True b. False

Q: Covering factual information from the resume is acceptable in the recruiting interview. a. True b. False

Q: It is okay to ask questions about a persons political beliefs in an employment interview. a. True b. False

Q: Interviewers only violate EEO laws unknowingly. a. True b. False

Q: Professionally conducted interviews also present good impressions of organizations. a. True b. False

Q: According to Tom Peters, today talent rules. a. True b. False

Q: Attraction to the interviewer is the strongest predictor of the applicants attraction to the organization. a. True b. False

Q: Applicants today are more interested in strong reputations than in brand name. a. True b. False

Q: The closing of the interview may produce EEO violations. a. True b. False

Q: The inverted funnel technique is useful to test applicants; switch to the funnel technique once the applicant is perceived as qualified. a. True b. False

Q: When recruiters ask about actual events that have occurred within their organization to see how the applicant would handle the problem, this is known as critical incident questions. a. True b. False

Q: Interviewers tend to make their decisions within the first four minutes. a. True b. False

Q: Tell me about yourself, is a good opening for a recruitment interview. a. True b. False

Q: Honesty tests have a very low percentage of error in screening out honest applicants. a. True b. False

Q: Before giving information to the applicant, the authors recommend asking which of the following questions? a. What do you know about our organization? b. What does your spouse do? c. Were you ever charged with a crime? d. Are you a Republican?

Q: Which of the following is NOT one of the nontraditional approaches to recruiting? a. hypothetical situations b. case approach c. critical incidents d. education and training

Q: Using a variety of question strategies in interviews can eliminate a. self-promotion b. ingratiation c. both a and b. d. none of the above

Q: Which of the following is NOT a question pitfall particular to the recruiting interview? a. evaluative response b. resume question c. EEO violation d. none of the above

Q: Tell me about your job at XYZ corporation and your internship at KDKB, is an example of which question pitfall? a. leading push b. open to closed switch c. double-barreled inquisition d. bipolar trap

Q: Which of the following is a nontraditional interviewing approach? a. team, panel, or board b. chain format c. seminar format d. all of the above

Q: Which of the following was NOT listed as a technique of conscious transparency? a. share information with applicants b. explain the purpose of questions c. promote restricted dialogue d. provide a less defensive climate

Q: What type of interview technique uses highly structured questions and evaluates applicants on behaviorally defined dimensions? a. honesty tests b. behavior-based selection c. chain strategy d. quintamensional design

Q: Hypothetical question scenarios in integrity tests use questions in which of the following areas? a. interpersonal deception b. security violation c. sexual harassment d. all of the above

Q: Which of the following results of a study on integrity interviews discussed truthful applicants? a. reply without hesitation b. reject the idea of leniency for dishonesty c. acknowledge the probability of employee theft d. all of the above

Q: Which of the following is a personality test used in organizations today? a. Gregoric Style Delineator b. Wilson Analogy c. Millers Analogies d. none of the above

Q: Employment related tests tend to screen out which of the following? a. women more than men b. white Americans more than black Americans c. younger rather than older applicants d. European Americans rather than Hispanics

Q: Which of the following do todays applicants NOT prefer from interviewers? a. reading questions b. being stuck to a schedule c. canned presentations d. all of the above

Q: According to the behavior based selection technique, which of the following principles is true? a. The best predictor of future behavior is past behavior. b. Behavior that is not seen must be probed. c. Behavior that is not observed cannot be read. d. Job related behavior in the interview is no a good predictor of future job performance.

Q: When interviewers favor applications who are most similar to them, this is called a. behavior based system. b. birds of a feather syndrome. c. researcher bias. d. all of the above.

Q: The list of skills, knowledge, experience, and personal traits against which all potential hires are measured is known as a. applicant profile. b. interview guide. c. job application. d. none of the above

Q: Which of the following is probed often even though it is an EEO violation? a. arrest records b. age c. marital status d. all of the above

Q: BFOQs generally exclude all of the following except a. physical appearance. b. physical attributes. c. disabilities. d. citizenship.

Q: Bona fide Occupational Qualifications (BFOQs) include which of the following? a. education b. ethnic group c. citizenship d. age

Q: The Americans with Disabilities Act of 1990 provides which of the following? a. reasonable accommodation b. hiring quotas c. specialized tools d. none of the above

Q: Which of the following orders federal contractors to hire persons with disabilities, including alcoholism, asthma, rheumatoid arthritis, and epilepsy? a. The Civil Rights Act of 1991 b. The Age Discrimination in Employment Act of 1967 c. The Rehabilitation Act of 1973 d. The Equal Pay Act of 1963

Q: Monster.com is an example of a. a library database. b. a job search website. c. an online general knowledge site. d. all of the above

Q: Which of the following is a good source for job candidates? a. ethnic organizations b. electronic resources c. college professors d. all of the above

Q: Which one of the following questions is unlawful? a. How would you react if we decided to transfer you at the end of the first six months? b. Tell me about a time when you have had to deal with an irate customer. c. What does your spouse do for a living? d. If you observed a fellow employee stealing something from a job, what would you do?

Q: Research indicates that a. the panel interview is less effective in predicting job performance. b. interviewers prefer the panel interview to the traditional approach. c. applicants prefer the panel interview to the traditional approach. d. the panel interview is more effective in predicting job performance.

Q: Which of the following is true of unstructured recruiting interviews? a. Applicants tend to talk more. b. Recruiters tend to make their decisions within the first four minutes. c. Factual and biographical information is covered inconsistently. d. Each interviewer follows a prescribed interview structure.

Q: A recent study of employers and applicants discovered that a. 27 percent thought it was acceptable to ask questions about family background. b. 30 percent thought it was acceptable to ask about the candidates spouse. c. 45 percent thought it was acceptable to ask about the applicants personal life. d. all of the above

Q: Which of the following nontraditional question strategies are becoming common in recruiting interviews? a. contingency questions b. critical incidents questions c. dont ask, dont tell questions d. modified directional questions

Q: Which question pitfall is unique to the selection interview? a. open-to-closed switch b. leading push c. evaluative response d. yes (no) response

Q: The honesty of applicants is a serious concern of interviewers, and studies have suggested that a. honesty can best be determined through information about the applicant and a probing interview. b. a reading of an applicant's verbal and nonverbal reactions to questions is not an accurate way to assess honesty. c. truthful applicants acknowledge the probability of employee theft but suggest leniency for first time offenders. d. honesty tests can screen out a tremendous percentage of perfectly honest applicants.

Q: A sure way to make sure you are asking a legal question is to apply the test of a. fairness. b. comparability. c. job relatedness. d. understanding.

Q: Interviewers tend to believe that the best predictor of future performance is a. level of education and training. b. past experience. c. motivation. d. past behavior.

Q: Recruiters should use a a. nonscheduled or moderately scheduled interview. b. moderately scheduled or highly scheduled interview. c. highly scheduled or highly scheduled standardized interview. d. moderately scheduled or highly scheduled standardized interview.

Q: You are a recruiter for a Fortune 500 company. Discuss ways you would develop an applicant profile.

Q: What are four typical, open-ended questions interviewers should answer when completing a post-interview evaluation?

Q: What are two transition questions interviewers should ask prior to giving information?

Q: Discuss the pros and cons of some of the nontraditional interviewing approaches being used today.

Q: What is a BFOQ?

Q: Why should a recruiting interview be at least moderately scheduled?

Q: What limitations do "honesty tests" have in the selection of employees?

Q: How can recruiters comply with the Americans with Disabilities Act of 1990?

Q: What does the Civil Rights Act of 1964 prohibit in recruiting interviews?

Q: What information should an interviewer give during the closing of a recruiting interview?

Q: How can a recruiter involve the applicant during the opening of a selection interview?

Q: Compare and contrast a critical incidents approach and a hypothetical situations approach to questioning.

Q: Why is creating an applicant profile a critical step in the selection process?

Q: Discuss four ways interviewers can avoid EEO (equal employment opportunity) violations in their questions.

Q: A Likert scale is also known as an evaluative interval. a. True b. False

Q: The opening of a survey is a critical time for the respondent to determine if it is a slick sales effort. a. True b. False

Q: A highly scheduled standardized interview requires the interviewer to be an expert on the topic of the survey. a. True b. False

Q: The chain strategy is also known as the contingency strategy. a. True b. False

Q: An increasing number of interviews are taking place through a. email b. Web pages c. computer d. all of the above

Q: Which of the following is NOT a question to ask during analysis of data? a. What conclusions can you draw? b. Why did people respond in specific ways to specific questions? c. What individuals should we interview? d. What should be done with blanks on the survey forms?

Q: Which type of question may require analysis and structuring before coding can be done? a. standardized b. closed c. open d. none of the above

Q: Which of the following is NOT part of the final phase of survey interviewing? a. design b. coding c. tabulation d. analysis

Q: Which of the following describes the findings of research on using the telephone for surveys? a. Many interviewers do not like telephone interviews. b. Older interviewees do not like telephone interviews. c. There is a lower degree of cooperation on the telephone. d. all of the above

Q: Which of the following is true about face-to-face interview? a. Respondents are more likely to provide self-generated answers. b. Interviewers are confined to asking simple questions. c. Respondents are less inclined to participate in longer interviews. d. Respondents tend to provide less truthful answers.

Q: Research shows that training interviewers results in greater use of all of the following except a. appropriate probing questions. b. appropriate feedback. c. appropriate instruction giving. d. larger margin of error.

Q: Older interviewers may generate which of the following? a. credibility b. self-confidence c. optimism d. all of the above

Q: If you have a target population such as senior citizens (65 years and older), which sampling technique may be best for you to employ? a. sample point b. self-selection c. stratified random d. skip interval

Q: If you take a phone book of a city and pick the seventh name and count down the next seven and so on, until you have a large enough sample size, this is known as: a. table of random numbers. b. skip interval. c. stratified sample. d. sample point.

Q: If 50 was the answer tabulated on your survey and your margin of error was at 5%, you would be confident (if you had a random sample) that the correct answer would fall between what range? a. 45-55 b. 50-55 c. 45-50 d. none of the above

Q: If your margin of error is within 5 percentage points, you have set your level of confidence at which of the following? a. 98% b. 95% c. 85% d. 100%

Q: Which of the following should a survey designer avoid when planning scale questions? a. long scales b. complicated rating procedures c. lengthy explanations d. all of the above