Q&A Hero

Q: The essence of a team is common commitment.

Q: (p. 285) There is little evidence that the Myers-Briggs Type Indicator is a useful tool for predicting the job satisfaction, motivation, performance, or commitment of employees across jobs.

Q: (p. 285) The central premise of Myers-Briggs Type Indicator is that employees have more career satisfaction and longevity in occupations that match their personality type.

Q: A team is a small number of people with complementary skills who are committed to a common purpose and performance goals.

Q: _____ occurs when the focal person doesn't know what's expected of him or her. A. Role overload B. Role clash C. Role conflict D. Role ambiguity E. Social loafing

Q: (p. 285) The most appropriate use of the Myers-Briggs Type Indicator is in a team-building context.

Q: (p. 281) In the context of the Big Five Taxonomy, openness to experience is related to performance across all occupations.

Q: _____ occurs when others have contradictory or inconsistent expectations of the focal person. A. Role overload B. Role clash C. Role conflict D. Role ambiguity E. Social loafing

Q: Kelly is a full-time student at the university. To pay her tuition she works as a waitress at a bar every night after class. Her friends are constantly complaining that she has no time for them, but Kelly feels that there are simply not enough hours in the day to do all that is expected of her. Kelly is experiencing _____. A. social loafing B. role overload C. role ambiguity D. role conflict E. role exchange

Q: (p. 281) Neurotic people are more likely to believe they can cope with the stressors that they experience.

Q: Those with low scores on neuroticism are more likely to be Type A behavior patterns.

Q: Role _____ occurs when the role sender's expectations exceed the abilities of the focal person. A. overload B. clash C. conflict D. ambiguity E. avoidance

Q: (p. 281) Neurotic people tend to hold an external locus of control.

Q: A _____ leadership style is most beneficial in a group's early history. A. decentralized and participative B. supportive and democratic C. directive and structured D. process-oriented and passive E. compliant and unstructured

Q: (p. 279) Neurotic employees experience lower levels of job satisfaction than their conscientious counterparts.

Q: According to research, which of the following statements about group processes is true?A. Role conflict tends to facilitates group development.B. The credibility of peer feedback typically decreases as the group develops through successive stages.C. Interpersonal feedback typically decreases as the group develops through successive stages.D. A participative leadership style is most effective early in group development.E. Uncertainty about group deadlines tends to disrupt group development.

Q: A planning committee which consists of 10 members has been in existence for the past five years. The members are now dissatisfied with their place in the committee and with the leadership. A few members have their own projects that they want to promote which has led to the formation of sub-groups. As the level of performance declines, the committee is in danger of falling apart. Which of the following stages of group decay is the planning committee currently in? A. Adjourning B. De-norming C. De-forming D. Declining E. De-storming

Q: (p. 279) Neuroticism is the most important of the Big Five from the perspective of job performance.

Q: (p. 279) Neuroticism is associated with positive affectivity and extraversion is associated with negative affectivity.

Q: According to the group decay process, during the _____ stage the work group falls apart as subgroups battle for control. A. performing B. de-norming C. de-forming D. adjourning E. de-storming

Q: (p. 278) An extravert exhibits low positive affectivity when compared to an introvert.

Q: According to the group decay process, the _____ stage occurs when an undercurrent of discontent slowly comes to the surface and individual resistance increases while cohesiveness declines. A. de-storming B. norming C. de-forming D. de-adjourning E. de-norming

Q: (p. 278) An introvert exhibits a greater deal of job satisfaction than an extrovert.

Q: According to the group decay process, the _____ stage involves a natural erosion of standards of conduct; group members drift in different directions as their interests and expectations change. A. adjourning B. de-norming C. performing D. de-storming E. de-forming

Q: (p. 278) Extraverts are less likely to emerge as leaders in task-related groups when compared to introverts.

Q: As a group proceeds through the development process: A. the amount of interpersonal typically feedback decreases. B. the amount of positive feedback usually does not change. C. the amount of negative feedback generally remains constant. D. the credibility of peer feedback typically increases. E. interpersonal feedback usually becomes more generalized.

Q: (p. 278) Of the Big Five, openness to experience is the easiest to judge in zero acquaintance situations.

Q: According to Tuckman's five-stage theory of group development, _____ (the last stage of the group development process) occurs when the work is done and it is time to move on to other things. A. performing B. forming C. norming D. adjourning E. storming

Q: (p. 277) Conscientious employees do not prioritize accomplishment striving.

Q: According to Tuckman's five-stage theory of group development, the _____ stage is when activity is focused on solving task problems. A. adjourning B. norming C. storming D. forming E. performing

Q: An easy way to remember the elements of the Big Five is by thinking of the acronym "CAN DO."

Q: _____, defined as the "we feeling" that binds members of a group together, is the principal by-product of the "norming" stage of group development. A. The Asch effect B. Social loafing C. Groupthink D. Social pressure E. Group cohesiveness

Q: Tracy has been part of a work group for some weeks now. She has slowly become well-acquainted with the other members and even made some new friends. Although in the beginning there were a few arguments and fights, they were resolved with time and Tracy feels a definite sense of team spirit that gets her excited about work. According to Tuckman's five-stage model of group development, which of the following stages is Tracy's group experiencing?A. NormingB. StormingC. PerformingD. AdjourningE. Forming

Q: (p. 277) Accomplishment strivers focus on "getting along," not necessarily "getting ahead."

Q: According to Tuckman's five-stage theory of group development, in the _____ stage, questions about authority and power are resolved through unemotional, matter-of-fact group discussion.A. formingB. normingC. stormingD. performingE. adjourning

Q: (p. 276) Conscientious people are dependable, organized, reliable, ambitious, hardworking, and persevering.

Q: As a manager Laurel has established a new work group to tackle a particular project. She has introduced all the members to each other and the group has elected a leader. However, lately Laurel has noticed that some group members are procrastinating on their duties. Two cliques have formed within the group and they are frequently arguing with and challenging the group leader's opinions. Which of the following stages of the group development process is Laurel observing? A. Forming B. Storming C. Performing D. Norming E. Adjourning

Q: (p. 276) Extraversion changes quite significantly over a person's life span.

Q: According to Tuckman's five-stage theory of group development, the _____ stage is a time of testing when group members test the leader's policies and assumptions as they try to determine how they fit into the power structure. A. storming B. norming C. forming D. adjourning E. performing

Q: (p. 273) Miriam is known as a person who is talkative. In the context of the Big Five taxonomy, the personality dimension extraversion best describes Miriam.

Q: Peter is part of a newly formed work group. He has been introduced to all the group members, but he still feels like he cannot trust them. The group has not yet chosen a leader, and Peter feels unsure about his exact role within the group. According to Tuckman's five-stage model of group development, which of the following stages is Peter's group currently in? A. Norming B. Forming C. Storming D. Performing E. Adjourning

Q: (p. 273) In the context of the Big Five taxonomy, a submissive person is said to be an extrovert.

Q: According to Tuckman's five-stage theory of group development, members tend to be uncertain and anxious about their roles, who is in charge and the group's goals in the _____ stage. A. storming B. norming C. adjourning D. forming E. performing

Q: Conscientiousness is associated with which of the following behaviors? (Check all that apply.) __ High levels of alcohol consumption __ Using methampetamine and sleeping pills __ Texting while driving __ Eating healthy foods and exercising __ Working long and hard on tasks

Q: Which of the following is an example of an individual function of a formal group? A. Give individuals an opportunity to test and share their perceptions of social reality B. Provide a problem-solving mechanism for complex problems C. Generate new or creative ideas and solutions D. Accomplish complex, interdependent tasks E. Implement complex decisions

Q: (p. 272) Cultural values are defined as shared beliefs about desirable end states or modes of conduct in a given culture.

Q: Which of the following is an example of an organizational function of a formal group? A. Reduce anxieties and feelings of insecurity B. Satisfy the individual's need for affiliation C. Socialize and train newcomers D. Give individuals an opportunity to test and share their perceptions of social reality E. Provide a problem-solving mechanism for interpersonal problems

Q: Which of the following meets the four sociological criteria of a group? A. A crowd on a street watching a parade B. An audience in a theatre C. People standing in line at the store D. People waiting for a bus E. A planning committee

Q: Felix started his new job about a month ago. When asked, he says he likes most of his coworkers. One person though is mean-spirited, obnoxious, petty, and belligerent. Felix is describing his coworker's social traits.

Q: (p. 272) Beliefs create people's social reputations.

Q: Fair and just employee computer monitoring can be done to prevent cyberloafing.

Q: (p. 272) Personality refers to the structures and propensities inside people that explain their characteristic patterns of thought, emotion, and behavior.

Q: Social loafing is an inevitable part of group effort.

Q: (p. 273) What employees are like depends only on personality types and not on culture.

Q: Managers can prevent social loafing by holding group members personally accountable for identifiable portions of the group's task.

Q: (p. 294) Contrast clear purpose tests from veiled purpose tests.

Q: When trying to prevent groupthink, there should only be one group member assigned the role of critical evaluator.

Q: (p. 292) Explain the principle of situational strength and principle of trait activation.

Q: (p. 288) Write a note on the purpose of project GLOBE. How does this project contribute toward cultural studies in organizations?

Q: Inherent morality, a belief that encourages the group to ignore ethical implications, is one symptom of groupthink.

Q: The difference between the Asch effect and groupthink is that victims of groupthink are strangers to each other while Asch's subjects are a friendly and tight-knit group.

Q: (p. 285) Describe the personality types from Holland's RIASEC model.

Q: The Asch effect refers to the distortion of individual judgment by a unanimous but incorrect opposition.

Q: (p. 284-285) Describe the Myers-Briggs Type Indicator (MBTI). Explain how this taxonomy might be used by an organization.

Q: Men and women generally agree on what constitutes sexual harassment.

Q: (p. 281) Define locus of control. Differentiate between the external and internal locus of control beliefs.

Q: Sexual bribery is an example of sexual coercion.

Q: (p. 278-279) Compare and contrast extraversion and neuroticism. Explain the negative implication of neuroticism.

Q: (p. 277) "Conscientious employees strive for accomplishment." Validate the above statement with suitable examples.

Q: Sex-stereotypes jokes are examples of sexual propositions.

Q: (p. 276-279, 281-283) Describe each of the five dimensions of Big Five. Which dimension has the biggest influence on job performance? Explain.

Q: Obscene gestures not directed at target are examples of sexual propositions.

Q: (p. 273) Two individuals have had similar educational backgrounds, share the same interests and work in the same organization. One of them systematically exhibits a competitive character that may be hostile and aggressive, while the other one is a patient, calm and relaxed individual who is also a methodological professional. While defining personality, analyze their personality traits according to the Big Five model.

Q: Odd-numbered groups are recommended if an issue is to be settled by a majority vote.

Q: The contingency management framework advocates a hard-and-fast rule about group size.

Q: (p. 258-259) Discuss the steps an organization can take to foster learning. Provide an example of each.

Q: (p. 254) Sara walked in late for a meeting with the managers. Would the board consider this one incident in relation to Sara's promotion? What are the factors the board could consider?

Q: Group goals are more effective if group members clearly understand them and are both individually and collectively committed to achieving them.

Q: (p. 252) Define the term heuristic.

Q: Tara, who is in charge of handing out pertinent materials and arranging seats during group meetings, is performing a procedural technician task role.