Q&A Hero

Q: (p. 316) A group of friends are starting their own venture capital firm with the resources and abilities they have. Jessie is really good at applying formulas to solve complex problems that involve numbers. Teddy excels at combining specific data into general conclusions. Ralf is able to study stock market data and predict how the market fluctuations will affect the industry. These employees believe that they can build a great future and they are working hard toward their goals. From the information given, it can be concluded that Teddy has a high ability in the area of _____. A. mathematical reasoning B. spatial reasoning C. perceptual speed D. verbal comprehension E. inductive reasoning

Q: (p. 315) A group of friends decided to start their own venture capital firm with the resources and abilities they have. Jessie is really good at applying formulas to solve complex problems that involve numbers. Teddy excels at combining specific data into general conclusions. Ralf is able to study stock market data and predict how the market fluctuations will affect the industry. These employees believe that they can build a great future and they are working hard toward their goals. From the information given, it can be concluded that Jessie has a high ability in the area of _____. A. response orientation B. mathematical reasoning C. problem sensitivity D. inductive reasoning E. number facility

Q: People with a directive style are action oriented and decisive and like to focus on facts.

Q: People who desire a lot of structure in their lives have a high tolerance for ambiguity.

Q: (p. 315) Oral and written expressions are associated with _____ ability. A. quantitative B. sensory C. verbal D. spatial E. perceptual

Q: A decision-making style reflects the combination of how an individual perceives and comprehends stimuli.

Q: (p. 314) Which of these is a type of cognitive ability? A. Sensory abilities B. Psychomotor abilities C. Spatial abilities D. Response orientation E. Coordination

Q: (p. 314) Verbal and spatial abilities come under the general category of _____ abilities. A. cognitive B. emotional C. physical D. sensory E. psychomotor

Q: To integrate evidence-based decision-management (EBDM) into an organization's culture, one should follow the principle of treating one's organization as a finished prototype.

Q: Evidence-based management can stifle employee involvement and input.

Q: Researchers recognize ______ types of cognitive ability. A. 5 B. 12 C. 4 D. 6 E. 10

Q: Escalation of commitment can be reduced by retaining managers in key positions throughout a project.

Q: (p. 314) The SAT is an evaluation of literacy and writing skills that are required for academic success in college. This makes the SAT a test that assesses the _____ of a student. A. coping ability B. emotional ability C. physical ability D. social ability E. cognitive ability

Q: The hindsight bias occurs when knowledge of an outcome influences our belief about the probability that we could have predicted the outcome earlier.

Q: (p. 314) Abilities related to the acquisition and application of knowledge in problem solving refers to _____ abilities. A. social B. motivational C. physical D. cognitive E. affective

Q: The confirmation bias occurs when decision makers are influenced by the first information received about a decision, even if it is irrelevant.

Q: (p. 313) Which of the following represents the three general categories into which abilities can be grouped? A. Social, physical, and emotional B. Emotional, social, and cognitive C. Cognitive, emotional, and physical D. Physical, cognitive, and external E. External, internal, and transactional

Q: The representativeness heuristic reflects the tendency to assess the likelihood of an event occurring based on one's impressions about similar occurrences.

Q: (p. 313) In the context of cognitive abilities, which of the following is true regarding the relative influence of genes and the environment? A. Genes play a greater role than the environment B. Genes and environment play roughly equal roles C. Environment plays a role only when it is deficient D. Environment plays a greater role than genes E. Genes play a marginal role but environment plays no role

Q: The use of heuristics increases the uncertainty inherent within the decision-making process.

Q: (p. 313) Which of the following represents the strongest determinants of one's abilities? A. Genes and the environment B. Training and skills C. Values and attitudes D. Knowledge and beliefs E. Experience and attitude

Q: Judgmental heuristics represents rules of thumb or shortcuts that people use to reduce information processing demands.

Q: (p. 312) Which of the following refers to the relatively stable capabilities people have to perform a particular range of different but related activities? A. Knowledge B. Beliefs C. Ability D. Values E. Attitudes

Q: According to the garbage can model, decisions result from a complex interaction between four dependent streams of events.

Q: (p. 330) Wonderlic Personnel Test is a personality assessment tool

Q: The garbage can model of decision making holds that decision makers follow a sequential series of steps beginning with a problem and ending with a solution.

Q: (p. 330) Similar to relationship with job performance, research has supported a significant positive correlation between cognitive ability and organizational commitment.

Q: Optimizing involves solving problems by choosing solutions that are "good enough."

Q: (p. 330) The positive correlation between cognitive ability and performance is even stronger in jobs that are complex or situations that demand adaptability.

Q: The limitations of bounded rationality result in the tendency to acquire manageable rather than optimal amounts of information.

Q: An individual's overall ability is a function of their cognitive, physical, and interpersonal abilities.

Q: According to the concept of bounded rationality, capital availability is an internal constraint that reduces rational decision making.

Q: (p. 330) Cognitive ability tends to equally correlated with variables like citizenship behavior and task performance.

Q: The nonrational model of decision making assumes that managers leave emotions out of the decision-making process and possess complete information.

Q: (p. 329) Scores on cognitive ability tests have a strong negative correlation with measures of performance across different types of jobs.

Q: The rational process makes the reasoning behind a decision transparent and available to scrutiny.

Q: (p. 328) General cognitive ability is a strong predictor of job performance especially with regard to task performance.

Q: The rational model is based on the assumption that decision making is uncertain and that it is difficult for managers to make optimal decisions.

Q: (p. 327) The ability to focus on a single sound in the presence of many other sounds is referred to as auditory attention.

Q: If the solution is effective, it should reduce the difference between the actual and desired states that created the problem.

Q: (p. 326-327) Fine manipulative abilities are an example of sensory abilities.

Q: A problem exists when the actual situation and the desired situation differ.

Q: (p. 326) Fine manipulative movements are most important when the work environment is artificially elevated and inherently unstable.

Q: Decision making entails identifying and choosing solutions that lead to a desired end result.

Q: (p. 324) Gross body coordination refers to the ability to synchronize the movements of the body, arms, and legs to do something while the whole body is in motion.

Q: Describe the attributes of high-performance teams.

Q: (p. 324) Stamina is involved whenever the nature of the physical activity causes the heart rate to climb and the depth and rate of breathing to increase for prolonged periods of time.

Q: What is team building? What do team-building activities strive for?

Q: (p. 324) Static strength refers to the ability to lift, pull, or push very heavy objects using the hands, arms, legs, shoulders, or back.

Q: What are self-managed teams?Explain managerial resistance in the context of self-managed teams.

Q: (p. 324) The Emotional Quotient Inventory has been criticized for measuring personality traits, rather than actual abilities.

Q: Mention three steps managers can use to enhance the two types of cohesiveness.

Q: (p. 321) Emotional intelligence is a more important determinant of job performance for people with lower levels of cognitive intelligence.

Q: What is cohesiveness?Explain the types of group cohesiveness.

Q: Hannah's manager just took credit for her hard work -- again! She is so angry she throws her coffee cup across her office, sends off an engry email to a client, and is rude to her assistant for the rest of the day. Hannah demonstrates a low level of "use of emotions,' one of the factors in emotional intelligence.

Q: Describe a few guidelines for building and maintaining trust.

Q: (p. 321) Emotional regulation reflects the degree to which people can harness emotions and employ them to improve their chances of being successful in whatever they are seeking to do.

Q: Explain why work teams fail.

Q: (p. 319) Emotional ability is made up of two dimensions: self-awareness and other awareness.

Q: Explain and compare the four general types of work teams.

Q: (p. 319) An individual with a high degree of other awareness can anticipate the emotions that people will experience in different situations.

Q: Which of the following attributes of high-performance teams refers to identifying and acting on opportunities? A. Creative talents B. Participative leadership C. Aligned on purpose D. Rapid response E. Future focused

Q: (p. 319) The appraisal and expression of emotions in oneself is referred to as other awareness.

Q: Which of the following attributes of high-performance teams refers to having a sense of common aim about why the team exists and the purpose it serves? A. Shared responsibility B. Participative leadership C. Aligned on purpose D. High communication E. Future focused

Q: (p. 317) General cognitive ability measures the areas an individual has in common across the more specific cognitive abailities and is comparable to the concept of IQ.

Q: Which of the following attributes of high-performance teams refers to creating interdependency by empowering and serving others? A. Shared responsibility B. Participative leadership C. Aligned on purpose D. High communication E. Creative talent

Q: (p. 316) Spatial ability refers to the ability to develop clever and novel ways to solve problems.

Q: Which of the following is true about self-managed teams? A. They have very little impact on productivity. B. They have negative impact on specific attitudes such as responsibility and control. C. They have a positive effect on general attitudes such as job satisfaction and organizational commitment. D. They have no significant effect on absenteeism or turnover. E. Hiring is the most common team chore of self-managed teams.

Q: (p. 316) Inductive reasoning refers to the ability to examine and compare numbers, letters, and objects quickly.

Q: The most common administrative task delegated to self-managed teams is _____. A. setting work schedules B. evaluating employee performance C. setting production quotas D. hiring new team members E. firing underperformers

Q: (p. 316) Anesthesiology is an area where professionals require a great degree of problem sensitivity.

Q: Positron Gadgets Inc. brings together specialists from production, marketing, and finance from around the world, and gives each such team the power to make its own decisions. This implies that the firm is creating a(n) _____ team. A. centralized B. cross-functional C. authoritarian D. dependent E. parallel

Q: (p. 315) Quantitative ability refers to the mathematical capabilities of number facility and mathematical reasoning.

Q: _____ teams are defined as groups of workers who are given administrative oversight for their task domains. A. Advice B. High-performance C. Parallel D. Centralized E. Self-managed teams

Q: (p. 315) Oral expression refers to the ability to communicate ideas by speaking.

Q: Sarah and Bill were recently hired at the local manufacturing plant. Before being hired, they were interviewed by the team members with whom they were going to work. The team contained members from various areas of the manufacturing process. As part of the training process, Sarah and Bill met the other team members a number of times, and learned how to perform several administrative tasks, including scheduling work assignments for the team. Sarah and Bill's new team is an example of a _____. A. project team B. advice team C. virtual team D. self-managed team E. centralized team

Q: (p. 315) Written expression is the ability to understand written words and sentences.

Q: Virtual teams _____ than face-to-face teams. A. are more flexible B. have more trust C. have greater socio-emotional cohesiveness D. have less work E. are better at making decisions

Q: (p. 313) Malnutrition, exposure to toxins such as lead, and prenatal exposure to alcohol are some risk factors relating to low cognitive abilities

Q: Which of the following statements about virtual teams is true? A. Virtual teams are not very flexible and they lack efficiency. B. Virtual teams follow a different group development process compared to face-to-face teams. C. Successful virtual teams require no face-to-face contact among members. D. Internet chat rooms yield poorer decisions than face-to-face group meetings. E. Inspirational leadership has a positive impact on face-to-face teams, but no impact on internet chat rooms groups.