Q&A Hero

Q: Oliver was known for his innovative promotional ideas. His boss loved listening to his presentations and trusted his ideas. Though Oliver's ideas started to get monotonous after a while, his boss took only his ideas and did not accept ideas from others. Which of the following biases was Oliver's boss engaging in? A. Creativity B. Inclusion heuristic C. Fundamental attribution error D. Anchoring bias E. Availability heuristic

Q: (p. 324) The ability to synchronize the movements of the body, arms, and legs to do something while the whole body is in motion is defined as _____. A. perceptual speed B. gross body coordination C. sensory abilities D. control movement abilities E. fine manipulative abilities

Q: Marketing firms strive to ensure that people are aware of their products because people assume that if they have heard about certain products, the products will work well. Which of the following biases are the marketing firms trying to address? A. Creativity B. Availability heuristic C. Fundamental attribution error D. Representativeness heuristic E. Inclusion heuristic

Q: (p. 324) When a job requires repeated and quick bends, stretches, twists, or reaches, the type of flexibility involved is called _____ flexibility. A. sensory B. dynamic C. extent D. control E. circulatory

Q: _____ represents a decision maker's tendency to base decisions on information that is readily accessible in his or her memory. A. Creativity B. Fundamental attribution error C. Availability heuristic D. Representativeness heuristic E. Inclusion heuristic

Q: (p. 324) Which of the following is the difference between dynamic flexibility and extent flexibility? A. Dynamic flexibility is required over short periods of time, while extent flexibility is required in jobs spread over a longer period of time. B. Dynamic flexibility involves fine motor movements, while extent flexibility requires gross motor movements. C. Dynamic flexibility is a type of physical ability, while extent flexibility is a type of sensory ability. D. Dynamic flexibility is seen in jobs that require repeated and quick bends, while extent flexibility is seen in jobs that require extreme ranges of motion. E. Dynamic flexibility is the quality of physical movement, while extent flexibility refers to the recognition of different sensory modalities.

Q: Which of the following is true regarding judgmental heuristics? A. They are shortcuts that increase information-processing demands. B. They refer to decisions made purely on the basis of evidence. C. They are used by people without conscious awareness. D. They increase the uncertainty inherent within the decision-making process. E. They reduce systematic errors that erode the quality of decision making.

Q: (p. 324) When a job requires extreme ranges of motion, it involves a need for _____. A. auditory recognition B. extent flexibility C. self-regulation D. gross body equilibrium E. explosive strength

Q: _____ represent(s) rules of thumb or shortcuts that people use to reduce information processing demands. A. Explicit knowledge B. Evidence-based decision making C. Escalation of commitment D. Judgmental heuristics E. Optimizing

Q: (p. 324) _____ refers to the ability of a person's lungs and circulatory system to work efficiently while he or she is engaging in prolonged physical activity. A. Homeostasis B. Gross body equilibrium C. Stamina D. Flexibility E. Response orientation

Q: (p. 324) Joe Smith is aiming to be the next national heavyweight champion and much of his training is focused on preparing his body to exert short bursts of intense strength to lift the desired weights. From the information provided, we can conclude that this aspect of Joe's training focuses on _____. A. control movement abilities B. explosive strength C. extent flexibility D. fine manipulative abilities E. depth perception

Q: Which of the following is true about the garbage can model? A. Many decisions are made by oversight or by the presence of a salient opportunity. B. This process avoids guidance from political motives in making decisions. C. It proposes that decisions result from a complex interaction between streams of events that are dependent on each other. D. This model solves both important and unimportant problems. E. This model of decision making involves solving problems by producing the best possible solution.

Q: Which of the following is proposed by the garbage can model?A. Decision makers follow a sequential series of steps.B. Decisions are made step-by-step, beginning with a problem and ending with a solution.C. Decision making is a sloppy and haphazard process.D. Decision making is prescriptive, outlining a logical process that managers should use when making decisions.E. Decision making involves solving problems by producing the best possible solution.

Q: (p. 324) Which of the following types of strengths reflects the ability to exert force for a prolonged period of time without becoming overly fatigued? A. Static strength B. Dynamic strength C. Sensory strength D. Response strength E. Explosive strength

Q: _____ consists of choosing a solution that meets some minimum qualifications, one that is good enough. A. Framing bias B. Escalation of commitment C. Morphological analysis D. Satisficing E. Optimizing

Q: Sheng has applied for a job delivering packages for UPS and will most likely be tested for what abilities? A. Strength and stamina B. Other awareness C. Fine manopulative abilities D. Hearing sensitivity E. Originality

Q: Which of the following causes decision makers to satisfice? A. Confirmation bias B. Availability heuristics C. Sampling bias D. Optimizing E. Bounded rationality

Q: (p. 324) Tests which measure one's ability to lift, push, or pull very heavy objects using the hands, arms, legs, shoulders, or back are a measure of _____. A. static strength B. fine manipulative abilities C. depth perception D. response time E. perceptual speed

Q: Which of the following is an external constraint of bounded rationality that reduces rational decision making? A. Capital availability B. Plant and equipment C. Internal processes D. Human capital E. Technology

Q: (p. 324) Which of the following represent the three types of strengths? A. Fine, gross, and manipulative B. Static, dynamic, and explosive C. Sensory, psychomotor, and reflexive D. Flexible, dynamic, and sensory E. Reflexive, dynamic, and static

Q: Which of the following is an internal constraint of bounded rationality that reduces rational decision making? A. Employment levels in the community B. Human capital of the organization C. Government policies D. Capital availability E. Confirmation bias

Q: _____ represents the notion that decision makers are restricted by a variety of constraints when making decisions. A. Confirmation bias B. Availability heuristics C. Bounded rationality D. Selection bias E. Representativeness heuristics

Q: (p. 324) _____ refers to the degree to which the body is capable of exerting force. A. Strength B. Flexibility C. Problem sensitivity D. Reaction time E. Perceptual speed

Q: (p. 324) Which of the following is an assessment that asks people about behaviors and preferences that reflect their emotional intelligence? A. Wonderlic Personnel Test B. Scholastic Aptitude Test C. Google Labs Aptitude Test D. Emotional Quotient Inventory E. Differential Aptitude Test

Q: Which of the following models assumes that it is difficult for managers to make optimal decisions and is guided by a decision-maker's bounded rationality? A. Rational model B. Garbage can model C. Positive model D. Normative model E. Optimization model

Q: The rational model is based on the notion that: A. decision making is uncertain. B. decision makers do not possess complete information. C. it is difficult for managers to make optimal decisions. D. decision makers are restricted by a variety of constraints when making decisions. E. managers optimize when making decisions.

Q: (p. 321) Which of the following statements is true regarding emotional intelligence? A. Emotional intelligence and cognitive intelligence are measures of the identical ability. B. Emotional intelligence is a determinant of successful social functioning only. C. Emotional intelligence is vital as it is always aligned to the organization's values. D. Emotional intelligence can sometimes compensate for a deficit in cognitive intelligence. E. Emotional intelligence focuses exclusively on understanding the emotions of others.

Q: (p. 321) Which of the following types of emotional intelligence represents the degree to which people can harness emotions and employ them to improve their chances of being successful in their pursuits? A. Self-awareness B. Other awareness C. Use of emotions D. Emotion regulation E. Emotion resilience

Q: Which of the following steps in the rational model considers ethics, feasibility, and effectiveness of various choices? A. Identifying the problem B. Generating obvious and creative alternative solutions C. Evaluating alternatives D. Implementing the chosen solution E. Evaluating the chosen solution

Q: The rational model begins with: A. evaluating alternatives. B. identifying the opportunity. C. generating alternative solutions. D. implementing solutions. E. selecting solutions.

Q: (p. 320) When Ben was driving to work, a car speeded past him and its passengers began throwing empty beer cans out of the car window. Though Ben was taken aback by this behavior, he was able to forget the incident and had soon regained his focus on his plan for the day. From the scenario, it can be concluded that Ben has a high degree of _____. A. other awareness B. originality C. personal distress D. emotion regulation E. emotional arousal

Q: The _____ model proposes that managers use a four-step sequence when making decisions by identifying the problem, generating alternative solutions, selecting a solution, and implementing and evaluating the solution. A. rational B. normative C. situational leadership D. nonrational E. contingency

Q: (p. 320) Being able to recover quickly from emotional experiences reflects one's _____. A. span of control B. locus of control C. emotion regulation D. other awareness E. self-awareness

Q: _____ entails identifying and choosing alternative solutions that lead to a desired state of affairs.A. Decision makingB. StereotypingC. Performance appraisalD. Escalation of commitmentE. Divergent thinking

Q: (p. 319) Clair, the manager at Connect, is a favorite among her employees because she has the ability to recognize and understand the emotions of her peers and subordinates. She interacts with all employees in a warm manner and is very approachable when her employees are encountering any problems. Which of the following characteristics does Clair possess? A. Need for power B. Other awareness C. Emotion regulation D. Emotional resilience E. Need for achievement

Q: The willingness to give and accept ongoing feedback in a nondefensive manner is a critical component of a culture dedicated to creativity.

Q: (p. 319) _____ refers to the ability of an individual to understand the types of emotions he or she is experiencing, the willingness to acknowledge them, and the capability to express them naturally. A. Self-awareness B. Other awareness C. Emotion regulation D. Use of emotion E. Self-actualization

Q: (p. 319) Self-awareness is a(n) _____ ability. A. cognitive B. emotional C. physical D. sensory E. intuitive

Q: Incubation is done consciously.

Q: (p. 319) _____ is a human ability that affects social functioning. A. Reasoning ability B. Physical ability C. Emotional intelligence D. Perceptual ability E. Spatial ability

Q: Creativity is highest when there is time pressure.

Q: (p. 317) The "g-factor" refers to _____. A. gross motor facilitation B. general cognitive ability C. gross body equilibrium D. gross body coordination E. general adaptation syndrome

Q: Creative individuals are usually happy with the status quo.

Q: (p. 316) Effectiveness in jobs in which people need to proofread documents, sort things, or categorize objects depends a lot on _____. A. problem sensitivity B. perceptual speed C. spatial orientation D. visualization E. originality

Q: Creativity is defined as the process of using imagination and skill to develop a new or unique product, object, process, or thought.

Q: (p. 316) _____ refers to being able to perceive, understand, and recall patterns of information. A. Spatial ability B. Perceptual ability C. Reasoning ability D. Affective ability E. Physical ability

Q: Computer-aided decision making increases consensus roadblocks.

Q: (p. 316) Which of the following cognitive abilities is especially important for a range of professions like pilots, drivers, boat captains, and photographers? A. Reasoning ability B. Quantitative ability C. Spatial ability D. Verbal ability E. Affective ability

Q: The Delphi technique is useful when face-to-face discussions are impractical and when disagreements and conflict are likely to impair communication.

Q: (p. 316) _____ ability is a diverse set of abilities associated with sensing and solving problems using insight, rules, and logic. A. Verbal B. Quantitative C. Perceptual D. Spatial E. Reasoning

Q: While applying the nominal group technique, after understanding the problem, individuals silently generate ideas in writing.

Q: (p. 316) Sam is a renowned interior decorator and his clients feel that he can bring into life a dull room with minimal cost and effort. Before starting a project, Sam always describes the changes he is going to make so the client gets a feel of what the final changes will look like. In doing so, Sam reflects his strong ability to mix and match different designs and create a completely new image which reflects a high ability in the area of _____. A. coordination B. visualization C. response orientation D. mathematical reasoning E. perceptual speed

Q: Brainstorming is not appropriate for evaluating alternatives or selecting solutions.

Q: Participants of brainstorming should go for quality over quantity.

Q: (p. 316) The two main types of spatial ability are spatial orientation and _____. A. originality B. flexibility of closure C. perceptual speed D. visualization E. coordination

Q: (p. 316) _____ means having a good understanding of where one is relative to other things in the environment. A. Spatial orientation B. Visualization C. Problem sensitivity D. Flexibility E. Perceptual speed

Q: Groups may not generate all relevant alternatives to a problem.

Q: Consensus requires unanimous agreements.

Q: (p. 316) Which of these refers to the ability to develop clever and novel ways to solve problems? A. Coordination B. Flexibility C. Originality D. Number facility E. Problem sensitivity

Q: In the face of environmental threats such as time pressure, groups use less information and fewer communication channels.

Q: (p. 316) Alice was recently hired by a detective agency at Ohio after rounds of pre-employment testing and interviews. The pre-employment testing showed that she had a high ability to gather information regarding crimes, filter the unwanted information, and finally draw the right conclusions to strengthen her case. From the scenario, we can say that the pre-employment tests have revealed that Alice is good at _____. A. verbal comprehension B. spatial reasoning C. visualization D. quantitative reasoning E. inductive reasoning

Q: Groups tend to make more extreme decisions.

Q: (p. 316) Judicial systems across the world are based on certain codes of legal provisions which are applied to individual cases. Thus, the job of a judge primarily involves making decisions by applying these rules of law to pass verdicts which is a function of his/her ability in the area of _____. A. deductive reasoning B. spatial reasoning C. verbal reasoning D. syllogistic reasoning E. inductive reasoning

Q: Group-aided decision making can lead to logrolling.

Q: (p. 316) A job analysis revealed that the primary skill required in applicants for a particular job is the ability to make effective decisions based on a presented set of facts. Which of the following types of abilities is the job analysis describing here? A. Inductive reasoning B. Spatial reasoning C. Hypothetical reasoning D. Quantitative reasoning E. Deductive reasoning

Q: A decision tree is a graphical representation of the process underlying decisions and it shows the resulting consequences of making various choices.

Q: (p. 316) Which ability refers to the use of general rules to solve problems? A. Probabilistic reasoning B. Deductive reasoning C. Spatial reasoning D. Quantitative reasoning E. Inductive reasoning

Q: Intuition is a practical approach when resources are limited and deadlines are tight.

Q: (p. 316) An individual who has the ability to foresee an obstacle in the course of events has a high ability in the area of _____. A. visualization B. problem sensitivity C. perceptual speed D. originality E. mathematical reasoning

Q: Expertise of an individual decreases with age and experience.

Q: (p. 315) Which of these refers to the capability to do simple math operations? A. Response orientation B. Number facility C. Problem sensitivity D. Originality E. Perceptual speed

Q: Automated experiences represent a choice that is based on a familiar situation and a partially subconscious application of previously learned information related to that situation.

Q: (p. 315) Bankers on Wall Street have to choose and apply formulas to solve problems related to the economy and the stock market. Which of the following abilities is being reflected here? A. Inductive reasoning B. Emotional ability C. Dynamic strength D. Mathematical reasoning E. Perceptual speed

Q: A holistic hunch represents a judgment that is based on a subconscious integration of information stored in memory.

Q: Behavioral types are supportive, receptive to suggestions, show warmth, and prefer verbal to written information.

Q: (p. 315) Which of the following represent the components of quantitative ability? A. Response orientation and perceptual speed B. Spatial orientation and visualization C. Number facility and mathematical reasoning D. Problem sensitivity and originality E. Deductive reasoning and inductive reasoning

Q: (p. 315) The students of Holly Oak Academy always got low grades in mathematics. The management looked into the matter and found out that though the handouts given by the professor were extremely good, the professor was unable to verbally convey the steps and procedures involved. The professor demonstrated _____. A. low ability of written comprehension and high ability of oral comprehension B. low ability of written expression and high ability of oral expression C. high ability of written expression and low ability of oral expression D. high ability of written comprehension and low ability of oral comprehension E. high ability of written comprehension and high ability of oral comprehension

Q: People with a conceptual style prefer to avoid risks.

Q: (p. 316) Jessie, Teddy, and Ralf decided to start their own venture capital firm with the resources and abilities they have. Jessie is really good at applying formulas to solve complex problems that involve numbers. Teddy excels at combining specific data into general conclusions. Ralf is able to study stock market data and predict how the market fluctuations will affect the industry. These employees believe that they can build a great future and they are working hard toward their goals. From the information provided, Ralf can be described as having a high degree of _____. A. spatial orientation B. visualization C. response orientation D. speed and flexibility of closure E. originality

Q: People with analytical style like to consider more information and alternatives than do directives.