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Q:
Which of the following is NOT a delivery system for e-learning?
A) LAN
B) Internet
C) ET
D) DVD
E) They are all delivery systems for e-learning.
Q:
A "Learning Management System" for e-training
A) Is necessary for all e-training systems.
B) Is a form of programmed instruction.
C) Performs training-related administrative functions.
D) Is primarily used for Internet access to training.
Q:
Simulator sickness refers to
A) Vertigo resulting from prolonged immersion in a virtual reality environment.
B) Annoyances resulting from glitches in the simulation.
C) A physical reaction to the 3-D multimedia configuration of some programs.
D) The initial reaction everyone feels at the beginning of Virtual Reality training.
Q:
The main difference between Virtual Reality and Multimedia training is that in Virtual Reality training
A) You do not have the ability to monitor trainee responses and adjust the input.
B) the trainee psychologically experiences the environment as real.
C) There is much more interest and use of Virtual Reality training.
D) There is less lead time for development and many more off-the-shelf training packages.
Q:
In Virtual Reality training, which of the following devices is NOT used to provide sensory information?
A) Headset
B) Gloves
C) Joystick
D) Treadmill
Q:
Which of the following statements regarding ET is true?
A) Programmed Instruction has many advantages over Intelligent Tutoring.
B) Many producers of Interactive Multimedia training market it as Virtual Reality training.
C) Interactive Multimedia training has not yet been able to develop 3-D capability.
D) A good example of the use of Virtual Reality was Duracell's training in China.
Q:
Intelligent Tutoring Systems set themselves apart from simple programmed instruction because they
A) Generate instruction that matches the trainees' individual needs.
B) Communicate and respond to trainees questions.
C) Learn from the responses of the trainee what approach to take in teaching the trainee.
D) All of the above.
Q:
The user interface is the _____ that allows the trainee to interact with the Intelligent Tutoring System.
A) Executive
B) Equipment
C) Manager
D) Trainer
Q:
In an Intelligent Tutoring System, which of the following is NOT a function of a training session manager?
A) Interpreting trainee responses
B) Responding either with more information, coaching, or tutoring
C) Determining the order and level of difficulty of problems presented to the trainee
D) Determining how and when to remediate the trainee
Q:
Which of the following is a component of the Intelligent Tutoring System?
A) Scenario generator
B) Training session manager
C) Teacher model
D) A & B above
E) All of the above
Q:
In developing an ET program, which three factors need to be considered?
A) Auto- pacing, level of interactivity, and level of sophistication of the trainees
B) Self- pacing, level of interactivity, and level of sophistication of the multimedia
C) Self- pacing, level of interactivity, and level of sophistication of the programmer
D) Auto- pacing, level of interactivity, and level of sophistication of the multimedia
Q:
_____ refers to the program's ability to allow trainees to respond to questions.
A) Sophistication of the multimedia
B) Interactivity
C) Auto pacing
D) Self pacing
Q:
In order to be effective, IM should
A) Utilize a variety of cues.
B) Accommodate multiple learning styles.
C) Incorporate evaluation methods.
D) Both A & B.
Q:
Interactive Multimedia training has the advantage of being able to
A) integrate text, video, graphics, photos, animation, and sound to produce a complex training environment.
B) learn from trainee responses what worked and what did not in the training process.
C) put the trainee in an artificial three-dimensional environment that simulates events and situations that might be experienced on the job.
D) All of the above.
Q:
The principles of programmed instruction
A) Are the same as intelligent tutoring.
B) Is the basis for Electronic Training.
C) Are a standalone method not conducive to being integrated with other methods.
D) Provide the trainee with information.
Q:
Self-paced learning is when the trainees
A) Move through the training at a predetermined pace.
B) Move out of ET and into more traditional training methods.
C) Move quickly with some restrictions.
D) Move through the training as fast as they are able to.
Q:
Which of the following is NOT a potential benefit for Electronic Training?
A) Reduces the cost of training
B) Allows the trainee to master learning
C) Reduces the company ability to track learning
D) Increases employee's access to training
Q:
Define a role-play and in doing so, be sure to identify and explain the five different types of role-play.
Q:
What is the purpose of behavior modeling and when should it be used?
Q:
What is the purpose of role-play and when should it be used?
Q:
Define coaching and explain its relationship with the term mentoring.
Q:
Discuss the different types of lectures and the differences between them.
Q:
____Audio tapes as a training method are hardly ever used as the newer technology is far superior.
Q:
____A main advantage to newsprint is it can be hung on the walls around the training room.
Q:
____OJT is often the training method of choice for small businesses.
Q:
____The Job Instructional Technique has 3 steps: prepare, present, and try out.
Q:
____The last step in behavior modeling is providing opportunity for reinforcement in a structured role-play.
Q:
____Role rotation in a role-play is where participants take on the role which is opposite to what they believe in.
Q:
____Case studies are best for developing analytic skills and complex problem-solving strategies.
Q:
____If you decided to use a case, the easiest way to obtain one is to develop it from scratch.
Q:
____One way to encourage trainees to respond is to ask them to write out an answer.
Q:
____The direct question is specific in nature and, therefore, has a specific answer.
Q:
____A relay question is when asked a question, the trainer re"‘asks the question to the person who asked the question in hopes they will provide an answer.
Q:
____The discussion method includes a lecturette to provide information to trainees.
Q:
____The lecturette is an extensive presentation of material by the lecturer.
Q:
____A lecture is best used to present information.
Q:
For both static and dynamic visuals, the rule of thumb for adequate trainee viewing is:
A) Three feet of trainee distance from the screen for every inch of screen size.
B) One foot of trainee distance from the trainer for every foot of screen size.
C) Two feet of trainee distance from the screen for every foot of screen size.
D) One foot of trainee distance from the screen for every inch of screen size.
E) Two feet of trainee distance from the screen for every 3 inches of screen size.
Q:
Which of the following is NOT an example of static media?
A) Video tapes
B) Overhead transparency
C) Pictures/slides
D) Printed material
E) All of the above are an example of static media
Q:
According to the text, what is the biggest mistake made when using static media?
A) Cramming too much information on the one poster, sheet, or overhead
B) Newsprint being used too often in adult learning
C) Overheads used in a fully lighted room
D) Burned out light bulbs in the overhead
E) Using a VCR that only plays Betamax
Q:
Which of the following training methods is most appropriate when both knowledge and skill are learning objectives?
A) Lecturettes
B) Demonstrations
C) Open discussions
D) Role-play
Q:
Which of the following is a strength of OJT?
A) Trainees learn skills in the actual work environment.
B) Transfer of training occurs naturally.
C) New employees can be oriented rapidly.
D) All of the above.
Q:
The difference between mentoring and coaching is
A) Mentoring is more effective.
B) Coaching is more effective.
C) They focus on different aspects of the job.
D) Mentoring has always been a more formalized process.
E) Both B & D.
Q:
The difference between coaching and traditional OJT is
A) No type of TNA is needed for coaching.
B) In coaching, the relationship must be more collaborative.
C) Coaching is more of an ongoing process.
D) Both B & C.
E) All of the above.
Q:
_____ is the process of providing one"‘to"‘one guidance and instruction to improve the knowledge, skills, and work performance of the trainee.
A) Behavior modeling
B) Computer simulation
C) Coaching
D) Tutoring
Q:
Which training technique has its roots back in the Middle Ages?
A) Apprenticeship training
B) Behavioral modeling
C) Simulations
D) In"‘baskets
E) Coaching
Q:
In the "job instruction technique," the first step in the "try out" stage of training is "have the learner talk through the job." This causes activation of which social learning theory process?
A) Attention
B) Behavioral reproduction
C) Symbolic rehearsal
D) All levels of retention
Q:
The acronym JIT (an on"‘the"‘job training technique) stands for
A) Job information topology.
B) Just"‘in"‘time.
C) Job incidents technique.
D) Job instruction technique.
E) Job instructional topology.
Q:
The most frequently used training method (especially in smaller businesses) is
A) Simulation.
B) Role-play.
C) Coaching.
D) Behavioral modeling.
E) On"‘the"‘job training.
Q:
Which of the following is true about OJT?
A) It is one of the more expensive training methods.
B) Most OJT done by small businesses uses the JIT method.
C) When using the JIT method of OJT, the first step is "Present."
D) OJT generally uses experienced coworkers or supervisors as trainers.
Q:
Which of the following is true about games and simulations?
A) A major problem for them is attracting trainee attention.
B) They are quite useful in developing trainee skill in applying or using knowledge.
C) They are quite good at teaching facts or procedures.
D) Their greatest weakness is in helping provide cognitive organization.
Q:
Which of these statements regarding the use of games and simulations in training is NOT true?
A) In general games are the most expensive.
B) In general role-plays are the least expensive.
C) Both games and simulations may require some background knowledge.
D) Both games and simulations allow trainees to practice skills in a safe environment.
Q:
Which of the following should you consider when implementing Behavior Modeling?
A) Use whole rather than part learning.
B) Do not emphasize more that 7 learning points during any one training module.
C) Use a real model rather than a video for authenticity.
D) A & C.
Q:
Behavioral modeling is based on which theory?
A) Bandura's social learning theory
B) Goldstein's training model
C) Vroom's expectancy theory
D) Skinner's reinforcement theory
E) Elaboration theory
Q:
Which of the following is most appropriate for training interpersonal skills?
A) Behavior modeling
B) The case study
C) The simulator
D) The business game
E) The ice breaker
Q:
Which of the following is NOT a role-play method of training?
A) Single role-play
B) Spontaneous role-play
C) Role"‘rotation format role-play
D) Structured role-play
E) All of the above are methods of role-play
Q:
____________ role-plays provide more details about the situation and the characters.
A) Single
B) Double
C) Structured
D) Spontaneous
Q:
_____ is an enactment of a scenario in which each participant is given a part to act out.
A) Simulation
B) Role-play
C) Behavioral enactment
D) Modeling
Q:
The case study
A) Should have a trainer present the correct solution after trainees have provided their solutions.
B) Has a shorter version which is the incident process.
C) Has as its major weakness "providing incomplete information."
D) A & C.
Q:
Which of the following statements regarding the "solutions trainees
come to" in a case study is true?
A) The proper solution must be arrived at by trainees before new material is introduced.
B) The solution has no relevance to the exercise.
C) There should be only one solution.
D) The solution is not as important as the understanding of the advantages and disadvantages that go along with the solution.
E) Case studies have so many solutions that feedback should be limited to comments about the validity of the case study in the job's context.
Q:
If learning objectives focus primarily on decision making, _____ can be an appropriate training tool.
A) The in"‘basket
B) Behavior modeling
C) Role-plays
D) The case study
E) Both A & D
Q:
Which of the following statements is true about business games?A) They are generally used as a standalone training method.B) They can take up to several weeks to complete.C) To be effective games should require trainees to make a minimum of six decisions.D) Games do not require learning objectives.E) A & D
Q:
According to the text, business games have been developed and used for
A) Improving interpersonal skills.
B) Teaching initiating structure.
C) Strengthening executive and management skills.
D) Changing attitudes toward diversity.
Q:
Listening to a lecture, attention begins to decline after _____ to _____ minutes and begins to _____ near the end.
A) 15; 20; further decline
B) 20; 30; pick up
C) 15; 20; pick up
D) 20; 30; further decline
E) None of the above
Q:
Which of the retention processes does a well-done lecture have the most impact on?
A) Attention
B) Symbolic coding
C) Cognitive organization
D) Symbolic rehearsal
Q:
Which of the following learning processes identified in Social Learning Theory does the lecture, when done well, have the most impact on?
A) Symbolic rehearsal
B) Attention
C) Behavioral reproduction
D) Skill
Q:
In the lecture method, "summarizing" impacts on which aspect of retention?
A) Attention
B) Symbolic coding
C) Cognitive organization
D) Symbolic rehearsal
Q:
Developing a good demonstration requires
A) A charismatic trainer.
B) Using well-designed slides to get your point across.
C) Breaking down the task into manageable parts or sequences.
D) Putting together as much information as possible.
Q:
Demonstrations, like lectures, can be differentiated by the level of ______ of the trainee.
A) Intelligence
B) Involvement
C) Commitment
D) Interest
Q:
A visual display of how to do something or how something works is called a
A) Presentation.
B) Demonstration.
C) Simulation.
D) Lecturette.
Q:
When the trainer believes a trainee has asked a question because the trainee really wants to answer but is hesitant, the trainer should respond using the______.
A) Relay question
B) Overhead question
C) Reverse question
D) Direct question
Q:
A(n) _____question occurs when the trainer is asked a question and instead of providing an answer, she re"‘asks the question of the group.
A) Relay
B) Reverse
C) Overhead
D) Re"‘directed
E) All of the above
Q:
_____ questions require no specific response.
A) Closed"‘ended
B) Reverse
C) Open"‘ended
D) Overhead
E) Bad
Q:
The main advantage a lecture has over printed text and video is the
A) Credibility the lecturer can give to the material.
B) Cost.
C) Speed.
D) Ability to test learning.
Q:
Compared to the lecture, a lecture/discussionA) allows trainees to interact with the lecturer.B) is able to achieve more complex learning objectives.C) is able to provide more information in a much shorter time.D) A & B.E) All of the above.
Q:
The main difference between a lecture and a lecturette is that the lecturette
A) Is specifically designed for skills training.
B) Is specifically designed for presenting procedural knowledge.
C) Is specifically designed for presenting strategic knowledge.
D) Is done only at the start of training.
E) Generally lasts less than 20 minutes.
Q:
Which training method can effectively be used to change attitudes?
A) Cognitive
B) Behavioral
C) Attitudinal
D) Both A & B
Q:
Training methods can be divided into _____ and _____ approaches.
A) Cognitive; behavioral
B) Strategic; skill
C) Procedural; strategic
D) KSA; lecture
E) None of the above
Q:
____The simplifying conditions method (SCM) is relevant to the Gagn-Briggs nine events of instruction.
Q:
____Gagn-Briggs nine events of instruction is a macro theory of design.
Q:
____In the elaboration theory of design, the epitome is the most important concept.