Accounting
Anthropology
Archaeology
Art History
Banking
Biology & Life Science
Business
Business Communication
Business Development
Business Ethics
Business Law
Chemistry
Communication
Computer Science
Counseling
Criminal Law
Curriculum & Instruction
Design
Earth Science
Economic
Education
Engineering
Finance
History & Theory
Humanities
Human Resource
International Business
Investments & Securities
Journalism
Law
Management
Marketing
Medicine
Medicine & Health Science
Nursing
Philosophy
Physic
Psychology
Real Estate
Science
Social Science
Sociology
Special Education
Speech
Visual Arts
Human Resource
Q:
The proportion of an employer's total operating costs comprised of labor costs is termed the degree of labor intensiveness.
a. True
b. False
Q:
Management would probably prefer centralized bargaining if it had three separate manufacturing facilities (bargaining units), each making the same product.
a. True
b. False
Q:
Collective bargaining is an activity whereby union and management officials attempt to resolve conflicts of interest by exchanging commitments in a manner intended to sustain and possibly enrich their continuing relationship.
a. True
b. False
Q:
The resistance point is the minimum concession acceptable by a party in a negotiation.
a. True
b. False
Q:
Centralized (multi-employer) bargaining is frequently found in the healthcare and auto industries.
a. True
b. False
Q:
The rules that are allowed in health care facilities when they are applied to patients rooms, sitting rooms, operating rooms, and any other place patients receive treatment which affects the patients recovery are called:
a. Solicitation rules.
b. No-solicitation rules.
c. Break-room rules.
d. Meeting rooms rules.
e. Canvassing rules.
Q:
The union strategy that would place a union organizer in a job within a targeted company for the purpose of initiating unionization is called:
a. Canvassing.
b. Solicitation strategy.
c. Seeding.
d. Union salts.
e. Union enticer.
Q:
The bill that required the NLRB to certify a union if the majority of employees signed union authorization cards, stated a procedure for the invocation of the first collective bargaining agreement, and imposed penalties for employer violations of certain unfair labor practices was called the:
a. Employee Free Choice Act.
b. Secret Ballot Protection Act.
c. Taft-Hartley Act.
d. National Labor Relations Act.
e. Employment Relations Act.
Q:
The bill that if passed, will make it an unfair labor practice for an employer to recognize or bargain with a union that has not been selected by a majority of employees in a secret ballot election is called the:
a. Employee Free Choice Act.
b. Secret Ballot Protection Act.
c. Taft-Hartley Act.
d. National Labor Relations Act.
e. Employment Relations Act.
Q:
The theory based on the belief that employees might seek collective action to relieve their feelings of alienation is called the:
a. Scarcity Consciousness Theory.
b. Alienation Theory.
c. Theory of the Labor Movement.
d. Laissez Faire Theory.
e. Totality of Conduct Theory.
Q:
The book A Theory of the Labor Movement, in which the Scarcity Consciousness Theory is described was written by:
a. Samuel Gompers
b. Karl Marx
c. George Meany
d. Selig Perlman
e. John L. Lewis
Q:
What percentage of the eligible voters usually vote in NLRB elections?
a. 50 percent.
b. 70 percent.
c. 90 percent.
d. 60 percent.
e. 80 percent.
Q:
When employees are required to attend a meeting to hear a presentation by the employer during a pre-election union campaign, the meeting is called a/an:
a. Captive audience.
b. Shop talk.
c. Union discussion.
d. Closed audience.
e. Open audience.
Q:
Which of the following groups are not considered "employees" and may not be in any bargaining unit?
a. Professional employees
b. Craft employees
c. Office employees
d. Long-distance truck drivers
e. Supervisors
Q:
The legal duty of the exclusive bargaining agent after winning a representation election is to:
a. Represent all employees who voted in the election.
b. Represent fairly all employees in the bargaining unit.
c. Represent all union members in the bargaining unit.
d. Represent all employees of the Company.
e. Represent all employees who voted in the election and all union members in the bargaining unit.
Q:
A valid, signed agreement for a period of up to three years will bar any representation election for the life of the agreement is specified by the NLRBs:
a. Three-year election rule.
b. Contract bar doctrine.
c. Life-of-the-contract doctrine.
d. Election time-out rule.
e. Exclusionary election rule.
Q:
How long can the contract bar doctrine extend the 12-month statutory limitation on elections?
a. Three years.
b. 24 months.
c. 48 months.
d. Five years.
e. Seventy-eight weeks.
Q:
How long after a consent election must an employer file a list of names, mailing and e-mail addresses, and phone numbers of all eligible voters?
a. Two business days.
b. 24 hours
c. 14 business days.
d. 30 business days.
e. 60 business days.
Q:
When the NLRB establishes an appropriate bargaining unit, it constitutes the "community of interests." Which of the following factors is NOT considered by the NLRB?
a. History of bargaining
b. Commonality of wages, working conditions, training, and skill
c. Physical proximity of the world locations
d. Transfers between facilities
e. Employees in a single plant only.
Q:
The union pre-election campaign usually goes through the following stages except:
a. Contacting employees for help or distribution of union literature.
b. Airing grievances.
c. Calling meetings.
d. Identifying and educating leaders.
e. Soliciting signatures on authorization cards.
Q:
Under the NLRA, the group of employees that has a choice on whether to be included in a mixed bargaining unit is:
a. Plant guards.
b. Supervisors.
c. Independent contractors.
d. Professionals.
e. Confidential employees.
Q:
The following are paths that workers may mobilize along to take collective action and support the union except:
a. The frustration which results when workers try to act on their own behalf.
b. The threat or an attack that results when the employer takes away or threatens to take away something the workers already have.
c. A rational calculation, which does not involve anger, but the workers become convinced that the benefits of unionization outweigh its costs.
d. Employee empowerment.
e. Threats, attacks, and rational calculations.
Q:
A grouping of jobs or positions in which two or more employees share common employment and conditions and are at the discretion of the NLRB is a/an:
a. Craft shop.
b. Union shop.
c. Appropriate bargaining unit.
d. Open shop.
e. Closed shop
Q:
Which of the following employer tactic(s) has(ve) a negative effect (union loses) on election outcome?
a. Small group meetings
b. House calls
c. Committees of employees
d. Demonstration of solidarity
e. Hiring a labor lawyer.
Q:
What percent of the anticipated bargaining unit is needed to conduct a representation election?
a. 30%
b. 20%
c. 40%
d. 50%
e. greater than 50%
Q:
The following is NOT a method or procedure in organizing unions:
a. NLRB directives.
b. Secret-ballot elections.
c. Voluntary recognition
d. Sit-down strikes.
e. Card Check Procedure.
Q:
Which of the following is not an action by employer to encourage unionization?
a. Ability to inform employees of the possibility of improvement without cost and without the creation of a new bureaucracy.
b. Difficulty to communicate with management.
c. Use of the fact that most people find the thought of substantial change in their lives frightening.
d. Internal promotions.
e. Poor work environment.
Q:
Whenever employees believe that the union is not representing the interests of the majority, employees may initiate a:
a. Reelection process.
b. Decertification process.
c. Deunionization.
d. "Raid" election.
e. Sit-down strike.
Q:
Unions are improving their organizing capabilities through the training of union organizers at the ___________.
a. Campaign and Election Tactics Program (CETP) Center.
b. Institute for Unions
c. George Meany Center.
d. Union Training Association.
e. Union Hall.
Q:
The NLRB rule which specifies that a valid, signed agreement for a fixed period of three years or less will bar any representation election for the life of the agreement is called the:
a. Excelsior rule.
b. Employee free choice act.
c. Contract bar doctrine.
d. Mandatory Secret Ballot Protection Act.
e. Taft-Hartley Act.
Q:
Surface Bargaining, is where the company goes through the motions of negotiating a contract with the intention of reaching an agreement.
a. True
b. False
Q:
Positive human resource management practices, such as job enrichment/enlargement, internal promotions, learning opportunities, bonus and merit pay, and employee involvement programs, seem to increase nonunion workers desire to vote for a union in a representation election.
a. True
b. False
Q:
As a result of significant changes in the workforce, unions are investing funds in training union organizers.
a. True
b. False
Q:
In forming and joining a union, employees mainly consider whether the union will improve their personal situations in terms of wages and benefits, promotional opportunities, and job security.
a. True
b. False
Q:
One of the reasons employees become alienated from their work is their loss of involvement in their work when the machine dominated.
a. True
b. False
Q:
Professional employees provide a challenge to a unions desire to increase membership due to the issue of compatibility of unionism with professionalism.
a. True
b. False
Q:
After a decertification petition is filed with the NLRB, the employer must still bargain with the union until the question of representation is resolved.
a. True
b. False
Q:
Employees' previous experience with a union is a strong predictor of their attitudes toward unions and their decision to join one.
a. True
b. False
Q:
In the last decade, decertification elections have nearly doubled.
a. True
b. False
Q:
The NLRB has upheld the right of the union to discipline union members who actively participate in the campaign to decertify the union as long as the action does not affect employment status.
a. True
b. False
Q:
The union must obtain signed authorization cards from a majority of the bargaining unit employees before the NLRB will hold an election.
a. True
b. False
Q:
If employees choose to decertify their union, there cannot be another representation election for twelve months.
a. True
b. False
Q:
The company may actively assist employees who are interested in launching a decertification campaign.
a. True
b. False
Q:
The union organizer typically creates job dissatisfaction in the work force before the campaign begins.
a. True
b. False
Q:
The NLRB prohibits the showing of films to discourage employees from joining a union.
a. True
b. False
Q:
Unions are attractive to the many employees concerned about job security regardless of their skill level.
a. True
b. False
Q:
A company may be ordered to recognize and bargain with a union if employees signatures on authorization cards were obtained under threat or coercion.
a. True
b. False
Q:
Employer questioning of an employee to discern union sentiment is an automatic violation of NLRA section 8 (a)(1).
a. True
b. False
Q:
The "captive audience" rule states that an employer who presents a "captive audience" speech must allow the union the opportunity to conduct its own "captive audience" speech.
a. True
b. False
Q:
Union instrumentality is a concept meaning employees perceive the union as instrumental in attaining desired outcomes, such as higher wages.
a. True
b. False
Q:
Management is allowed to present "captive audience" speeches on the day of the election.
a. True
b. False
Q:
Illegal discharge of employees who are union advocates usually does not decrease the probability of a successful unionization.
a. True
b. False
Q:
A simple majority of employees that vote in a union representation election is required in order for employees to win union representation.
a. True
b. False
Q:
Employers agree that signed authorization cards are accurate predictors of the number of votes for the union in elections.
a. True
b. False
Q:
The employer must file a list of names and addresses of all eligible voters with the regional director of the NLRB within thirty days after the regional director of the NLRB has approved a consent election.
a. True
b. False
Q:
A factor often overlooked in union mergers which includes how union members are affected and behave as the result of a merger is called:
a. Amalgamation absorption.
b. Layoff therapy.
c. PTSD.
d. Behavioral dimensions.
e. Post-merger depression.
Q:
The manner in which union dues are collected wherein the union member agrees to a payroll deduction of union dues, which are collected by the employer and paid directly to the union is called the:
a. Bookkeeping system.
b. Distribution of funds.
c. Fee collectors.
d. Funding assessors.
e. Dues check off system.
Q:
In a unionized company setting, decisions such as wages, hours, promotion, layoffs are made:
a. Unilaterally, by management.
b. Bilaterally, through negotiations.
c. By sit-down strikes.
d. By gain-sharing.
Q:
More and more companies are finding that their labor relations strategies are driven by their need to adapt to new, more competitive business conditions and:
a. Staying neutral.
b. Gain-sharing.
c. Economic choices.
d. Encouraging strikes.
e. Company paternalism.
Q:
The employees who receive the benefits from the union, but who pay no dues are called:
a. Agency shop employees.
b. Free riders.
c. Shop stewards.
d. Business agents.
e. Part union members.
Q:
Which of the following is not a goal of the union?
a. for the company to receive a favorable return on investment
b. for the company to survive and remain competitive
c. for the company to attract, retain, and motivate employees
d. to obtain commitment that there will be no lockout
e. all of these are goals of the union
Q:
The act which has six titles covering union government and operations is the:
a. Labor-Management Relations Act.
b. National Labor Relations Act.
c. Labor-Management Reporting and Disclosure Act.
d. Labor Law Reform Act.
e. Union Governance Act.
Q:
__________has become the single most important political force that has supported government programs to help the socially and economically disadvantaged.
a. Overall corporate strength
b. Absence of symbols of rank and status
c. Promotion from within
d. Competitive pay and benefits
e. Organized labor.
Q:
The AFL-CIO is very active in the political arena. However, which of the following are NOTactions of the AFL-CIO?
a. Publishes voting records of legislators at federal and state levels
b. Lobbies aggressively for favorable legislation
c. Attempts to influence presidential appointments
d. Proclaims ties to a national political labor party
e. The AFL-CIO performs all of these
Q:
With Republicans having the largest number of state lawmakers since 1920, emphasis will be places on__________right-to-work laws.
a. Amending.
b. Repealing.
c. Tabling.
d. Passing.
e. Rejecting.
Q:
Between conventions, the national union is led by the:
a. General Board.
b. Executive Council.
c. Standing committees.
d. State central bodies.
e. National Council.
Q:
The craft unions and the industrial unions differ in a number of areas. Which of the following is not one of those areas?
a. Scope of the labor agreement
b. Attendance at and participation in meetings
c. Job characteristics
d. Leadership roles
e. Members differ in skills.
Q:
Motivated by a need for stronger bargaining positions, a desire to avoid jurisdictional disputes, the decline for some U.S. industries, and the need for self-preservation, unions choose to:
a. amalgamation.
b. affiliation.
c. absorption.
d. conglomeration.
e. affiliation, amalgamation, and absorption.
Q:
The reason(s) local meetings is/are poorly attended include:
a. Meetings start late and last too long.
b. Material presented at meetings (reports of treasurer, project leaders, and committee chairs) is not interesting to the typical member.
c. Individuals frustrate the group by tying up meetings with personal grievances.
d. Inconvenient location of meeting place.
e. Material presented at meetings is not interesting to the typical member and meetings start late and last too long.
Q:
A company's labor relations strategy is NOT determined by:
a. Managerial philosophy.
b. Economic conditions.
c. Management ethics.
d. Competition in the industry.
e. Administration supervisors.
Q:
Which of the following did not encourage union mergers?
a. Decline of some US industries
b. Executive preference
c. Avoidance of external controls
d. Jurisdictional disputes
e. Economics of scale.
Q:
A feature that distinguishes the business agent of a craft union from the president of an industrial union is that he/she:
a. Serves as chief administrative official of local union.
b. Assists in handling grievances.
c. Leads the local union negotiations.
d. Administers the union hiring hall.
e. Serves as the unions international representative.
Q:
The largest percentage of money paid to the national union goes to:
a. Administration, operational, and salary expenses.
b. Retirement and strike fund.
c. Convention, publication, and retirement fund.
d. Political lobbying efforts.
e. Monthly payments of outstanding union loans.
Q:
Participation in a typical local union meeting usually varies between:
a. 5 and 10 percent.
b. 0 and 5 percent.
c. 10 and 15 percent.
d. 15 and 20 percent.
e. More than 20 percent.
Q:
The shop steward:
a. Assists in local union negotiations.
b. Assists in grievance administration at local union levels.
c. Assists in arbitration at local union levels.
d. Is employed by the international union.
e. Usually the most senior employee.
Q:
If a company desires to develop a program of positive human resources management, which of the following practices would the company utilize?
a. Hiring specialized experienced supervisors from outside the company.
b. Reserved parking spaces for managers.
c. Have the human resources manager report directly to top management.
d. Enlarge the size of individual company facilities.
e. Lower employee voice.
Q:
Representatives (number of delegates) for the AFL-CIO convention are chosen in the following manner:
a. Every union local gets only one vote.
b. Direct proportion to size of union local.
c. In relation to size of the union local but not in direct proportion.
d. Seniority within the union.
e. By degree of skill.
Q:
The position in a craft union in which the holder is the chief administrator of the union hiring hall is the:
a. Union president.
b. Shop steward.
c. Union committee chairman.
d. Business agent.
e. International union representative.
Q:
Union participation in local union activities is lower:
a. Before a strike vote.
b. During negotiations.
c. During agreement ratification.
d. When voting for officers.
e. When meeting location is inconvenient.
Q:
The supreme governing body of an international union is the:
a. Membership.
b. Constitution.
c. Board of directors.
d. Convention.
e. National Council.