Accounting
Anthropology
Archaeology
Art History
Banking
Biology & Life Science
Business
Business Communication
Business Development
Business Ethics
Business Law
Chemistry
Communication
Computer Science
Counseling
Criminal Law
Curriculum & Instruction
Design
Earth Science
Economic
Education
Engineering
Finance
History & Theory
Humanities
Human Resource
International Business
Investments & Securities
Journalism
Law
Management
Marketing
Medicine
Medicine & Health Science
Nursing
Philosophy
Physic
Psychology
Real Estate
Science
Social Science
Sociology
Special Education
Speech
Visual Arts
Human Resource
Q:
(p. 396) The major agency charged with enforcing equal opportunity laws and executive orders in the United States is the Americans with Disabilities Council (ADC).
Q:
(p. 386) By 2016, the Bureau of Labor Statistics estimates that what percentage of all workers will be women?
A. 25 percent.
B. 47 percent.
C. 75 percent.
D. 90 percent.
Q:
(p. 395) Beginning on a major scale in the 1960s, U.S. presidents issued executive orders and Congress enacted laws intended to promote equal treatment of employees.
Q:
(p. 386) Age, ethnicity, gender, mental or physical abilities, race, and sexual orientation are what dimensions of diversity?
A. Primary.
B. Secondary.
C. Tertiary.
D. None of the above.
Q:
(p. 394) By 2009, around 25 percent of businesses were owned or controlled by women, according to the Center for Women's Business Research.
Q:
(p. 386) The variation in the important human characteristics that distinguish people from one another is called:
A. Workforce variability.
B. Diversity.
C. Difference.
D. Affirmative action.
Q:
(p. 391) Even though racial and gender bias has been lowered in most organizations, women and persons of color remain underrepresented in executive level positions.
Q:
(p. 403) Under the Family Medical Leave Act, companies that employ 50 or more people must grant unpaid, job-protected leaves for up to 12 weeks to employees with serious family needs, including the birth or adoption of a baby.
Q:
(p. 389) The term pay gap refers to the inequitable concentration of a group, such as minorities or women, in a particular job category.
Q:
(p. 402) According to U.S. Census data released in 2000, in about one-third of all married couples with children, both parents worked at least part-time.
Q:
(p. 401) Companies that promote equal employment opportunity generally do better at attracting and retaining workers from all backgrounds.
Q:
(p. 386) Workforce diversity represents both a challenge and an opportunity for businesses.
Q:
(p. 379) The conditions under which a company's employees work is called:
A. Labor standards.
B. Sweatshops.
C. Accountability standards.
D. Wage levels.
Q:
(p. 401) A diversity council is a group of managers and employees responsible for developing and implementing specific action plans to meet an organization's diversity goals.
Q:
(p. 378) Only after which of the following conditions is (are) met, should the whistle-blower go public?
A. The unreported act would do serious and considerable harm to the public.
B. The employee has reported the act to his or her immediate supervisor and has made their moral concern known.
C. Both A and B.
D. None of the above.
Q:
(p. 386) The term diversity refers to variation in the important human characteristics that distinguish people from one another.
Q:
(p. 378 - 381) Discuss working conditions around the world. What challenges face multinational corporations? What approaches are companies using to establish fair labor standards? Which approaches might work better than others?
Q:
(p. 377) Which law allows individuals who sue federal contractors for fraud to receive up to 30 percent of any amount recovered by the government?
A. False Standards Act.
B. Economic Priorities Act (as amended in 1999).
C. U.S. False Claims Act (as amended in 1986).
D. Fair Labor Standards Act.
Q:
(p. 376 378) Provide an example where employee whistle-blowing is justified and an example where it is not. Provide support for each example.
Q:
(p. 377) The Sarbanes-Oxley Act makes it illegal for employers to:
A. Sue federal contractors for fraud.
B. Retaliate against whistle-blowers who report information that could have an impact on the value of a company's shares.
C. Hire employees who have a prior record of accounting fraud.
D. Both B and C, but not A.
Q:
(p. 375) Developing a corporate policy on alcohol abuse is a difficult challenge. As the CEO of a firm, how would you fairly treat and protect the privacy of an employee who has an alcohol problem, while maintaining the company goal of maximizing the productivity of each employee?
Q:
(p. 377) When an employee believes their employer has done something that is wrong or harmful to the public, and he or she reports alleged organizational misconduct to the media, government, or high-level company officials, what has occurred?
A. Insider trading.
B. Hot-lining.
C. Whistle-blowing.
D. Snitching.
Q:
(p. 372 - 373) As the use of electronic communication at work has risen, new ethical issues involving worker privacy have emerged. Should employers be allowed to read employee e-mail, inspect their MySpace pages or blogs, or access files located on a personal computer at work? Why or why not?
Q:
(p. 376) The right to free speech is protected in the United States by the:
A. Constitution.
B. Free Speech Amendment.
C. False Claims Act.
D. Fair Labor Standards Act.
Q:
(p. 376) Which of the following is (are) true about honesty tests?
A. Employees welcome the opportunity to prove their honesty.
B. It is a written psychological test trying to predict employee honesty on the job.
C. It has been found to be an effective way of determining employees' integrity.
D. All of the above.
Q:
(p. 372 - 376) Some people believe that the right of privacy should be extended to the workplace. Others feel that, on the contrary, that such an extension would constitute an unwarranted incursion into management's right to manage. Please comment on this debate, using examples from the text discussion of electronic monitoring, romance in the workplace, employee drug testing, and employee honesty testing. Are there particular circumstances under which it is, or is not, appropriate for employers to monitor employee behavior?
Q:
(p. 376) Polygraph testing:
A. Is encouraged by the Employee Polygraph Protection Act of 1988.
B. Is used by 85 percent of U.S. companies as a pre-employment screening procedure.
C. Has been replaced by written psychological tests.
D. Is used by 85 percent of U.S. companies to discover employee theft.
Q:
(p. 368 372) Discuss the pros and cons of the new social contract from the viewpoint of an employer and employee. What duty does an employer have to provide job security to its workers?
Q:
(p. 364 - 372) Workers in the United States enjoy several important legal guarantees. Discuss three major worker rights. What are the U.S. laws and regulations that govern each? How do such policies compare with those of other countries?
Q:
(p. 376) Which of the following is not true about employee theft?
A. It accounts for 20 percent of the nation's business failures in the U.S.
B. It is a significant economic, social, and ethical problem in the workplace.
C. Every employee has stolen from an employer at least once in his or her career.
D. Employees damage coworkers and their employers by stealing from the company.
Q:
(p. 381) A strong employer-employee relationship is central to:
A. Achieving a corporation's goals of economic production.
B. Satisfying the wishes of those who contribute their skills and talents to the company.
C. Increasing the gross domestic product of a nation.
D. Both A and B, but not C.
Q:
(p. 375) Which of the following is (are) true about Employee Assistance Programs (EAPs)?
A. They offer counseling and follow-up to alcohol abusers.
B. Roughly 90 percent of employers offer EAPs for alcohol users.
C. In general, EAPs have been very cost-effective.
D. All of the above
Q:
(p. 379) When groups of companies define industry-wide standards that they can all agree to, these are called:
A. Corporate codes of conduct.
B. NGO codes of conduct.
C. Industry-wide codes of conduct.
D. Fair wage levels.
Q:
(p. 365) Since the mid-1950s the proportion of American workers represented by unions has:
A. Decreased.
B. Increased.
C. Remained about the same.
D. Grown only in the manufacturing sector.
Q:
(p. 375) Which of the following is not an argument favoring employee drug testing?
A. It improves employee productivity.
B. It decreases employee theft and absenteeism.
C. It promotes safety in the workplace.
D. It is an intrusion on individual privacy.
Q:
(p. 379) The Council of Economic Priorities has developed a set of workplace rules called:
A. ISO 9000.
B. Social Accountability 8000.
C. Global Compact.
D. Caux Roundtable.
Q:
(p. 365) During the 1930s, many workers in the United States joined unions, and the ranks of organized labor grew rapidly. This historical period was called:
A. The Fair Deal.
B. The New Deal.
C. The Progressive Era.
D. The Age of Unionization.
Q:
(p. 374) Which of the following is true about random drug testing of employees?
A. It screens randomly-selected employees at various times through the year.
B. It randomly tests selected applicants before hiring, as a part of a physical examination.
C. It tests an employee believed to be impaired by drugs and unfit for work.
D. It regularly tests employees from randomly-selected job categories or job levels.
Q:
(p. 365) Under U.S. laws:
A. Only private workers have the right to hold an election to choose what union they want to represent them, if any.
B. Only public workers have the right to hold an election to choose what union they want to represent them, if any.
C. Most private and public workers have the right to hold an election to choose what union they want to represent them, if any.
D. Only the employer has the right to hold an election to choose what unions they want to represent the workers within the organization, if any.
Q:
(p. 373 - 374) Which of the following is true about romantic relationships in the workplace?
A. Most businesses have strict policies forbidding all romantic relationships in the workplace.
B. OSHA requires businesses to forbid workplace romantic relationships.
C. Many companies allow managers to become romantically involved with subordinates, so long as they do not supervise them directly.
D. Many companies allow managers to become romantically involved with subordinates if the subordinate has been working at the company for at least 18 months.
Q:
(p. 364 - 365) Where are workers not permitted to form independent unions?
A. United States.
B. Communist countries.
C. Military dictatorships.
D. Both B and C, but not A.
Q:
(p. 373) A reason for an increase in employee monitoring does not include:
A. To achieve greater efficiency at work.
B. To avoid negligent hiring claims.
C. To maintain an honest work force.
D. To reduce health insurance premiums.
Q:
(p. 372) Privacy rights seek to protect the employees' private lives from:
A. Competitors' actions.
B. Workplace violence.
C. Intrusive and unwarranted business actions.
D. Pressure to unionize.
Q:
(p. 364) Employees in the United States have a legal right to:
A. Organize and bargain collectively.
B. A safe and healthy workplace.
C. A job.
D. Both A and B, but not C.
Q:
(p. 364) If someone is entitled to be treated a certain way, this refers to a(n):
A. Relationship.
B. Obligation.
C. Duty.
D. Right.
Q:
(p. 370) Which of the following led to significant corporate restructuring and downsizing?
A. Fierce global competition.
B. Emphasis on improving the "bottom line."
C. Improved corporate profitability.
D. Both A and B, but not C.
Q:
(p. 370) According to the new social contract:
A. The employer is obligated to provide long-term job security.
B. Companies try to attract workers by giving them interesting and challenging work.
C. Job security is based on seniority, but salaries may be lowered for poor performance.
D. The employer is without any responsibilities toward employees.
Q:
(p. 379) The Council for Economic Priorities has developed a set of workplace rules called Social Accountability 8000, or SA 8000.
Q:
(p. 379) The term labor standards refers to the conditions under which a company's employees work.
Q:
(p. 367) The Occupational Safety and Health Act gives workers the right to a job:
A. With equal wages for similar kinds of work.
B. With wages that enable an employee to enjoy a decent standard of living.
C. That is free from recognized hazards that are likely to cause death or serious injury.
D. That does not require them to lift, bend, or move items at any time on the job.
Q:
(p. 367) According to the U.S. Bureau of Labor statistics, the highest injury rates are found in which industry?
A. Manufacturing.
B. Service.
C. Healthcare.
D. None of the above.
Q:
(p. 376) The U.S. Constitution protects the right to free speechwhich means only the government can take away this right.
Q:
(p. 367) According to the US Department of Labor:
A. Annually, more than 4 million workers in private industry are hurt or become ill on the job.
B. Annually, more than 4 million workers in public industry are hurt or become ill on the job.
C. Four out of every 100 workers are hurt or become ill on the job annually.
D. Both A and C, not B.
Q:
(p. 344 - 347) Which of the following is not a goal of consumer protection laws?
A. Encourage competitive pricing.
B. Facilitate consumers' getting extended credit when making purchases.
C. Provide consumers with better information when making purchases.
D. Protect consumers against possible hazards from products purchased.
Q:
(p. 375) In general, employee assistance programs have been very cost effective.
Q:
(p. 366) Which of the following statements is not true about the right to a safe and healthy workplace?
A. Over recent years no new categories of accidents or illnesses have emerged.
B. Extensive training and careful precautions are necessary to avoid accidents, injuries, and illness.
C. Many jobs are potentially hazardous to workers' safety and health.
D. Some occupations, such as drilling and mining, are particularly dangerous.
Q:
(p. 346) The law requiring that toys and infant products be tested before sale is called the:
A. Child Safety Act.
B. Strong Product Safety Bill.
C. Consumer Product Safety Improvement Act.
D. Uniform Safety Testing Bill.
Q:
(p. 374) Drug testing for cause is commonly used after an accident or some observable change in behavior.
Q:
(p. 345) In the United States, which of the following agencies enforces the laws prohibiting deceptive advertising?
A. Congress.
B. Consumer Product Safety Commission
C. Federal Trade Commission
D. Department of Justice.
Q:
(p. 374) According to a recent study, nearly all companies test employees or job applicants for drugs.
Q:
(p. 344) The act that requires lenders to inform borrowers of the annual rate of interest to be charged, plus related fees and services charges is called:
A. The Consumer Protection Act.
B. The Product Safety Act.
C. The Predatory Mortgage Act.
D. The Truth in Lending Act.
Q:
(p. 373) Most management experts recommend that employers do let employees know they are being electronically monitored.
Q:
(p. 372) In a business context, privacy rights refer to protecting an individual's personal life from unwarranted intrusion by his or her employer.
Q:
(p. 344) The "right to be heard" assures that consumers' interests will:
A. Receive full and sympathetic consideration.
B. Be protected against fraudulent or misleading information.
C. Be assured satisfactory quality and service at a fair price.
D. Be given all the facts to make an informed choice.
Q:
(p. 370) Under the new social contract, the bond between the employer and employee has become stronger.
Q:
(p. 344) Which of the following is (are) core rights of consumers?
A. The right to safety.
B. The right to be represented.
C. The right to purchase.
D. All of the above.
Q:
(p. 368) Employment-at-will is a legal doctrine that means employees are hired and retain their jobs at the sole discretion of the employer.
Q:
(p. 343) A goal of the consumer movement is to make consumer power:
A. Exceed the rights and powers of firms that sell goods and services.
B. Exceed the rights and powers of the Food and Drug Administration.
C. An effective counterbalance to the rights and powers of firms that sell goods and services.
D. An effective counterbalance to the rights and powers of the Food and Drug Administration.
Q:
(p. 367) The Occupational Safety and Health Act gives workers the right to a job "free from recognized hazards that are causing or likely to cause death or serious physical harm."
Q:
(p. 342 - 343) Which of the following statements is not true about the organization Consumers Union (the publisher of Consumer Reports magazine)?
A. It is involved in activities promoting the interests of consumers.
B. It conducts extensive tests on selected consumer products and services.
C. It is supported by the federal government.
D. It publishes the results of tests, with ratings on brand-name basis, in its magazine.
Q:
(p. 366) Some labor unions have departed from their traditional adversarial approach to work cooperatively with employers for their mutual benefit.
Q:
(p. 342) Which organization brings together 300 nonprofit groups to espouse the consumer viewpoint?
A. Consumers Union.
B. Consumer Federation of America.
C. National Consumer League.
D. Public Citizen.
Q:
(p. 365) Employers are not required by law to agree to the union's demands, but they are required to bargain in good faith.
Q:
(p. 344) The consumer's right to privacy assures that information disclosed in the course of a commercial transaction is not shared with others unless authorized.
Q:
(p. 342) Consumers have become more dependent on businesses for product quality because:
A. The complexity of products makes choices complicated for consumers.
B. Instructions for use or care of product are provided in clear and simple language.
C. Their technical competence allows them to inspect the products thoroughly.
D. Competition has forced manufacturers to market lower-quality goods.
Q:
(p. 364) Employees in the United States have the right to organize and bargain collectively.
Q:
(p. 344) Under the "right to be heard" protection, the consumer is to be assured satisfactory quality and service at fair prices.
Q:
(p. 340) A prime social responsibility of business is to safeguard consumers:
A. While continuing to supply them with goods and services they want.
B. While maintaining high profit margins.
C. Interests by supplying consumers with products at the lowest possible cost.
D. With better health by providing new technology.
Q:
(p. 364) The employment relationship confers rights and duties on both sides.
Q:
(p. 356) Managing for product quality is an attempt by business to address its suppliers' needs.