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Home » Human Resource » Page 429

Human Resource

Q: (p. 114) One of the most widespread and potentially powerful efforts to combat bribery was initiated by: A. The Global Forum on Fighting Corruption. B. The Organization for Economic Cooperation and Development. C. International Labour Organization. D. The U.S. Foreign Corrupt Policy Act.

Q: (p. 112) Ethisphere Magazine recognizes and rewards ethical leadership and business practices worldwide according to their: A. Regulatory Percentage Track (RPT). B. Ethics and Leadership Radar (ELR). C. Quality Measurement (QM). D. Ethical Quotient (EQ).

Q: (p. 112) Recipients of the corporate ethics awards show that: A. Awards are based on economic power, not ethical performance. B. Firms can be financially successful and ethically focused. C. Being legally compliant results in receiving an ethics award. D. Improving ethical performance is very costly, but bolsters a firm's reputation.

Q: (p. 111) The critical component in installing an effective ethics program is: A. To allow all employees the freedom to act as they wish. B. In hiring an expensive ethics consultant. C. The integration of various ethics safeguards into a comprehensive program. D. Maintaining the position as the industry sales leader.

Q: (p. 111) Which of the following is a typical practice in an ethics audit procedure? A. The auditor notes any deviations from the company's ethics standards that become evident during the ethics audit. B. The auditor brings deviations to the attention of the audit supervisor. C. Department managers are required to file a report with the auditor on the corrective action they took to deal with the deviation. D. All of the above.

Q: (p. 110) Typically, ethics training is offered to: A. Managers. B. To the rank-and-file. C. Both managers and the rank-and-file. D. The Board of Directors only.

Q: (p. 109) Which of the following is not a typical use of an ethics reporting mechanism? A. To provide interpretations of proper ethical behavior involving conflicts of interest and the appropriateness of gift giving. B. To give employees an opportunity to discuss the appropriate rating on their annual performance reviews without management's influence. C. To create an avenue to make known to the proper authorities allegations of unethical conduct. D. To give employees and other corporate stakeholders a way to discover general information about a wide range of work-related topics.

Q: (p. 109) Ethics reporting mechanisms have been: A. Established to create an avenue for the company to obtain allegations of unethical conduct. B. Increasing in employee use and effectiveness. C. Wholly rejected by skeptical and weary employees. D. Both A and B, but not C.

Q: (p. 108) An ethics or compliance officer is generally entrusted to: A. Act as a liaison between the company and the Securities and Exchange Commission. B. Reduce the risks to the company of employee misconduct. C. Distribute copies of the company's code of ethics to all interested stakeholders. D. Arrange for ethics training for employees at a nearby university.

Q: (p. 107) Which ethics policies are most popular amongst European and Canadian companies? A. Statements of the company's values and mission. B. Policies focusing on legal compliance. C. Instrumental policies. D. Both A and C, but not B.

Q: (p. 107) Which of the following statements is true? A. In Japan, most codes were found to be a mixture of legal compliance and statements of mission. B. The rationale underlying corporate codes of ethics are the same from country to country. C. The values and mission codes are least popular with European and Canadian companies. D. Codes of ethics in Latin America primarily focus on guidelines for accepting or refusing gifts.

Q: (p. 107) A giant step is taken toward improving ethical performance throughout the company when: A. The firm hires a university ethics professor to lecture employees on moral philosophy. B. The Justice Department launches an investigation of the firm's pricing practices. C. Senior-level managers signal to employees that they believe ethics is a high priority. D. A consumer hot line is created and staffed 24 hours a day.

Q: (p. 105) Integrity-based ethics programs: A. Seek to avoid legal sanctions. B. Combines concern for the law with an emphasis on employee responsibility. C. Threatens employees with punishment for non-compliance with the ethics program. D. Are predominately implemented within the European Union.

Q: (p. 105) A company that channels employee behavior in a lawful direction by emphasizing the threat of detection and punishment is: A. Operating under the compliance-based approach. B. Practicing "tone at the top." C. Operating under the integrity-based approach. D. Operating under the instrumental policy approach.

Q: (p. 104) Building ethical safeguards into a company's everyday routines is called: A. Change management. B. Justifying ethics. C. Institutionalizing ethics. D. Ethical awareness.

Q: (p. 104) Which of the following organization's code of ethics advocates "loyalty to your organization, justice to those whom you deal and faith in your profession?" A. Institute for Supply Management. B. Institute of Certified Public Accountants. C. Financial Accounting Standards Board. D. Association for Computing Machinery.

Q: (p. 104) Business managers need a set of ethical guidelines to help them: A. Understand the changing customs throughout the world. B. Justify the resolution which best helps them. C. Identify and analyze the nature of the ethical problem. D. None of the above.

Q: (p. 100) A member of the Chartered Financial Analyst Institute (CFA) must: A. Promote the integrity of and uphold the rules governing global capital markets. B. Exercise sensitive and moral judgments in all activities. C. Maintain objectivity. D. All of the above.

Q: (p. 100) Which financial institution asked Wall Street finance companies to self-regulate? A. The Federal Reserve Board. B. Nasdaq. C. The New York Stock Exchange. D. The London Stock Exchange.

Q: (p. 98) The International Accounting Standards are essential for: A. Imposing greater oversight by governments. B. Integrating the European Union capital markets. C. Promoting the integrity of global capital markets. D. All of the above.

Q: (p. 97) By law, the financial records of publicly held companies are required to be: A. Managed by an accounting department of at least 5 CPAs. B. Summarized in the employee manual for new hires. C. Reviewed quarterly by the IRS. D. Audited by a certified professional accounting firm.

Q: (p. 96) Which ethical criterion is described by the idea that a company should strive for efficiency? A. Egoism. B. Benevolence. C. Principle. D. Business-centered.

Q: (p. 96) If a manger approaches ethics with benevolence in mind, he or she would stress what? A. Friendly relations with an employee. B. Company rules and procedures. C. Laws and professional codes. D. Economic efficiency.

Q: (p. 96) Which of the following is not an example of an ethical criterion? A. Egoism. B. Concern for others. C. Principle. D. Corporate driven.

Q: (p. 96) If a manager approaches ethical issues with a self-centered approach, emphasis will be on: A. Integrity. B. Social relationship. C. Economic efficiency. D. Laws.

Q: (p. 96) The unspoken understanding among employees of what is and is not acceptable behavior is called: A. Ethical climate. B. Efficiency. C. Success. D. Rites and rituals.

Q: (p. 95) The core components upon which a company's ethical performance depends include: A. The values and virtues of the managers. B. The personal character of the managers and employees. C. The traditions, attitudes, and business practices built into a company's culture. D. All of the above.

Q: (p. 117) Illegal acts committed by employees, such as fraud and insider trading, are called blue-collar crime.

Q: (p. 117) Following laws can always define proper action.

Q: (p. 116) Ethics deal with human dilemmas that frequently go beyond the formal language of law.

Q: (p. 113) Iceland and Sweden are two countries that are least likely to be subjected to bribery.

Q: (p. 107) In the United States, most ethics policies are primarily based on the company's mission and vision.

Q: (p. 107) The majority of large U.S. corporations do not have codes of ethics.

Q: (p. 105) Any business that wished to do so can improve the quality of its ethical performance.

Q: (p. 98) The International Accounting Standards (IAS) were created by the Sarbanes-Oxley Act.

Q: (p. 97) Honesty, integrity and accuracy are absolute requirements of the accounting function.

Q: (p. 97) All ethics issues in business are the same.

Q: (p. 96) It is impossible for multiple ethical climates to exist within one organization.

Q: (p. 96) Managers, as major decision-makers, are one of the keys to whether a company will act ethically or unethically.

Q: (p. 96) In a benevolence ethical climate, the interests of the company's employees and external stakeholders most likely would be given high priority.

Q: (p. 95) In most companies, a moral atmosphere cannot be detected.

Q: (p. 95) Personal values and moral character play key roles in improving a company's ethical performance.

Q: (p. 117 - 118) Define white-collar crime. Provide three examples of such criminal acts.

Q: (p. 116 - 117) Define law. Discuss the differences between law and ethics.

Q: (p. 113-114) Define bribery. Explain why certain countries are less likely to participate in such acts.

Q: (p. 112) How are firms honored for their efforts to create an ethical climate? Provide examples of role model companies and what efforts they took to develop effective ethics programs.

Q: (p. 105 - 111) Construct a comprehensive ethics program using four of the six ethical safeguards identified in the textbook.

Q: (p. 97 - 105) Not all ethics issues in business are the same. Discuss the distinct ethical issues across three different organizational functions. Highlight details of the professional codes of conduct for each.

Q: (p. 95 - 97) Define ethical climate. Discuss the differences and similarities among the ethical climates outlined in the textbook.

Q: (p. 117) Which of the following is not an example of a white-collar crime? A. Embezzlement. B. Check fraud. C. Theft. D. Money laundering.

Q: (p. 116-117) The Interactive Digital Software Association case exemplifies: A. The idea that laws cannot always define proper action. B. The idea that ethical principles are broader than laws. C. Industries preempting legislation and voluntarily adopting ethically based practices. D. All of the above.

Q: (p. 86 - 90) What are the four methods of ethical reasoning? Discuss the limitations of each of the four methods.

Q: (p. 84 - 86) Define and discuss the six stages of moral development. What is the ethics referent at each stage? What is the basis of ethics reasoning at each stage?

Q: (p. 82 - 84) How does a person's spirituality influence his/her ethical behavior? How have organizations responded to increased attention to spirituality and religion at work attempting to accommodate their employees?

Q: (p. 78 - 81) There are four reasons stated in the textbook as to why ethical problems occur in business. Identify the nature of each ethical problem and the typical approach taken in response to the problem.

Q: (p. 75 - 76) Explain the purpose of the Sarbanes-Oxley Act. What issues does the act address? Discuss recent changes in regulatory interpretation of the Act.

Q: (p. 73-78) Discuss why businesses should be ethical.

Q: (p. 71-73) Briefly discuss the meaning of ethics.

Q: (p. 90) The reason(s) behind the uncertainty of an ethical or unethical decision is (are) that different people and groups: A. May honestly and genuinely use different sources of information. B. May rank various rights in different ways. C. May not share the same meaning of justice. D. All of the above.

Q: (p. 89) Which of the following is not true about justice reasoning? A. The reasoner is interested in the net value of benefits. B. The reasoner considers who pays the costs and who receives the benefits. C. The reasoner seeks a fair distribution to all affected. D. The reasoner relies upon some accepted rule or standard.

Q: (p. 89) A just or fair ethical decision occurs when: A. The rights of all affected are considered. B. The greatest good for those with power is achieved. C. Benefits and burdens are distributed equally. D. All of the above.

Q: (p. 89) At the core of rights reasoning is the belief that: A. The company's right to a profit must be protected. B. Respecting others is the essence of human rights. C. The right to join a union is no longer universally accepted. D. Economic and political powers determine who is right.

Q: (p. 88) The main drawback to utilitarian reasoning is that: A. The majority may override the rights of those in the minority. B. Managers using this reasoning process often fail to consider the means taken to reach the end. C. It is difficulty to accurately measure both costs and benefits. D. Cost-benefit calculations can only be provided by accountants.

Q: (p. 88) Utilitarian reasoning primarily considers: A. The end results of an action. B. The rights of the unprotected. C. The distribution of benefits. D. Both A and C, but not B.

Q: (p. 88) According to the utilitarian reasoning, if the benefits outweigh the costs, then the action is ethical because it produces: A. The greatest good for the greatest number of people. B. An equal amount of good for an equal number of people. C. The greatest good for a select number of people. D. An equal amount of good for the greatest number of people.

Q: (p. 87) Aristotle argued: A. Self-control is the most virtuous of values. B. Faith is a road to charity and modesty. C. Moral virtue is a mean between two virtues. D. High-mindedness delivers human integrity.

Q: (p. 86) Business managers need a set of ethical guidelines to help them: A. Understand the changing customs throughout the world. B. Justify the resolution which best helps themselves. C. Identify and analyze the nature of ethical problem. D. None of the above.

Q: (p. 86) All of the following values are present in most ethical decisions except: A. Be fair and just. B. Be respectful. C. Act responsibly. D. Be honest.

Q: (p. 85) Mature adults typically base their ethical reasoning on broad principles and relationships such as: A. Human rights and constitutional guarantees of human dignity. B. Universal principles of justice. C. Customs and traditions shown by their peers. D. Both A and B, but not C.

Q: (p. 84) Which statement characterizes the moral reasoning typically found in a child? A. "When in Rome, do as the Romans do." B. "I'll scratch your back, if you'll scratch mine." C. "Seek the greatest good for the greatest number." D. "Respect the rights of others."

Q: (p. 83) As an additional employee benefit to promote spirituality, companies have begun to provide employees with the services of: A. Philosophers. B. Chaplains. C. Financial advisors. D. Ombudspersons.

Q: (p. 83) Scholars found that spirituality: A. Negatively affects employee and organizational performance. B. Positively affects employee and organizational performance. C. Has no affect on employee and organizational performance. D. Only affects the employee performance of not for profit organizations.

Q: (p. 82) According to a 2009 opinion poll, Americans hold a dim view of: A. Organized labor. B. The Supreme Court. C. Churches. D. Wall Street executives.

Q: (p. 81) As business becomes increasingly global: A. It must turn to national laws for guidance. B. Ethical issues become issues of free trade. C. A global code of conduct will emerge for businesses. D. Cross-cultural contradictions will increase.

Q: (p. 81) Which of the following examples best illustrate an ethics issue based on cross-cultural contradictions? A. Legally marketing a pesticide abroad that has been banned in the U.S. B. Circumventing government regulations to ensure company profits. C. Hiring child workers in violation of civil law. D. False and misleading advertising claims.

Q: (p. 81) Cross-cultural contradictions arise due to: A. The emergence of a developing country's economic power. B. Religious differences practiced by business executives. C. Differences between home and host countries' ethical standards. D. All of the above.

Q: (p. 80) A purchasing agent directing her company's orders to a firm which she received a valuable gift, is an example of: A. Conflict of interest. B. Ethical relativism. C. Moral development. D. Egotism.

Q: (p. 79) A bottom-line mentality in business is reflected in which statement? A. "I want it." B. "We have to beat the others at all costs." C. "Help yourself and those closest to you." D. "Foreigners have a funny notion of what's right and wrong."

Q: (p. 76) What percentage of American CEOs in a 2008 said that the Sarbanes-Oxley Act had done nothing to improve ethical standards at their businesses? A. 12% B. 33% C. 55% D. 74%

Q: (p. 76) The Sarbanes-Oxley Act: B. Does not hold auditing firms liable for their client's inaccurate account reporting. Requires executives to pay back bonuses based on earnings that are later proved fraudulent. D. Allows an auditing firm from providing the same client with non-auditing services.

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