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Q:
(p. 155) Argentina and Mexico are at what level of citizenship activity?
A. Delayed.
B. Running.
C. Catching up.
D. Stalled.
Q:
(p. 155) According to a comparative study of corporate citizenship in Latin America and the Caribbean, which of the following is not one of the four levels of corporate social responsibility activity?
A. Delayed.
B. Running.
C. Catching up.
D. Stalled.
Q:
(p. 154) Managers responding to the needs of the local education system as a normal or routine aspect of its operations is an example of an organization in the:
A. Innovative stage.
B. Integrated stage.
C. Transforming stage.
D. Engaged stage.
Q:
(p. 154) Companies see the need to build more coherent initiatives as they move into the:
A. Innovative stage.
B. Integrated stage.
C. Engaged stage.
D. Transforming stage.
Q:
(p. 154) Once a company enters the innovative stage of corporate citizenship, it will:
A. Begin reporting its efforts to stakeholders.
B. Step up its philanthropic giving.
C. Increase the number of stakeholders to the firm.
D. Build more coherent initiatives with stakeholders.
Q:
(p. 153) In the first stage of corporate citizenship:
A. The company must learn how to tackle the problem and make the new policy work.
B. Managers are uninterested and uninvolved with social issues.
C. Supervisors and managers become familiar with new routines that are necessary to cope with a social problem.
D. A company must institutionalize it new social policy and make it a part of standard operating procedures.
Q:
(p. 152) The Foundation that is engaged in inspiring senior management, involving all business lines in the organization, and having an impact by way of results is called:
A. Business for Social Responsibility.
B. Fundacion Empresa y Sociedad.
C. Corporate Social Responsibility Europe.
D. Canadian Business for Social Responsibility.
Q:
(p. 152) Asian Forum on Corporate Social Responsibility gives awards for excellence in:
A. Environmental management.
B. Education.
C. Poverty alleviation.
D. All of the above.
Q:
(p. 151) Some companies have created a department of corporate citizenship to:
A. Adopt the United Nations' Global Compact Principles.
B. Decentralize under common leadership wide-ranging corporate citizenship functions.
C. Centralize under common leadership wide-ranging corporate citizenship functions.
D. Narrow the job of the public relations office.
Q:
(p. 151) Global corporate citizenship is more than espoused values, it requires:
A. Action.
B. Inaction.
C. Expression.
D. Enhancement.
Q:
(p. 147) The initiative into which GE has poured vast resources into developing energy-efficient and environmentally friendly products and services is called:
A. Poverty for Profits.
B. Ecomagination.
C. The upside down pyramid.
D. None of the above.
Q:
(p. 157) Developing products and services that meet the needs of the world's poorest citizens is sometimes called:
A. Selling to the bottom of the pyramid.
B. Selling to the top of the pyramid.
C. Selling to the poverty premium.
D. Business design opportunity.
Q:
(p. 146) Novo Nordisk's "take action" project was a program designed to:
A. Grant credit to underprivileged people in Mexico.
B. Spread the benefits of technology.
C. Promote exercise and healthy eating in schools.
D. Promote environmental safety.
Q:
(p. 163) Triple bottom line reporting requires that a firm report financial data.
Q:
(p. 161) When looking at social reporting by country, Japan and the United Kingdom top the list of percentage of firms reporting.
Q:
(p. 156) Social performance audits look at what an organization does, not at the results of the actions.
Q:
(p. 155) Corporate citizenship partnerships can exist between companies and stakeholders in other countries.
Q:
(p. 153 - 154) If a company acknowledges the need to build more coherent initiatives, it is in the innovative stage of becoming a corporate citizen.
Q:
(p. 153) In the first stage of corporate citizenship, the elementary stage, managers are uninterested and uninvolved with social issues.
Q:
(p. 151) There is no single universally accepted method for designing a CSR management structure.
Q:
(p. 150) Companies whose citizenship profile best matches public expectations are least likely to benefit from strategic investments in corporate citizenship.
Q:
(p. 150) An intangible asset is something that can be seen and counted, such as buildings or money.
Q:
(p. 150) A tangible asset is something that cannot be seen or counted, but nonetheless has value.
Q:
(p. 147) A decade into the 21st century, corporate citizenship has become complicated and mandatory.
Q:
(p. 147) Robert Civita, chairman and CEO of the Brazilian Abril Group, has defined global corporate citizenship as "socialism with a conscience."
Q:
(p. 147) Corporate citizenship involves transforming a concern for financial performance into a vision of corporate financial and social performance.
Q:
(p. 147) Global corporate citizenship refers to putting an organization's commitment to social and environmental responsibility into practice locally.
Q:
(p. 145) The basis for corporate citizenship does not rely on the generosity of a firm's senior management or their awareness of their role as trustees of the public's interests.
Q:
(p. 140) Outline and discuss the major attributes of the three major sectors.
Q:
(p. 139 - 141) How can collaborative partnerships help global problem solving?
Q:
(p. 136 - 139) Compare and contrast the world's political and economic systems and their effects on globalization.
Q:
(p. 131 - 135) Discuss the benefits and costs of globalization. Provide examples of how globalization has helped or harmed individual nations and the world economy.
Q:
(p. 128 - 131) Describe the roles of the World Bank, International Monetary Fund, and World Trade Organization in the acceleration of globalization.
Q:
(p. 126 - 128) What is a transnational company? How do these companies operate in the global marketplace?
Q:
(p. 141) Collaborative partnerships:
A. Combine the strengths of business, government and NGOs.
B. Allow the private sector to improve global conditions without the inefficiency of government.
C. Are amateurish and lack financial resources.
D. Are focused on short-term goals.
Q:
(p. 140) Government has distinctive resources and competencies including:
A. Knowledge of public policy.
B. Ability to enforce the rules.
C. Revenue from taxation.
D. All of the above.
Q:
(p. 140) Experts attribute the growth of nongovernmental organizations to:
A. The creation of global stock exchanges and enhanced currency transactions.
B. The globalization of marketing and converging consumer preferences.
C. Greater openness in many societies.
D. All of the above.
Q:
(p. 139) The richest 1 percent of the people in the world receive as much income annually as:
A. The wealthiest 5 percent.
B. 100 percent of the middle class.
C. The poorest 99 percent.
D. The poorest 57 percent.
Q:
(p. 137) The Heritage Foundation scored which nation of the world among the most repressed in 2009?
A. Hong Kong.
B. Australia.
C. Zimbabwe.
D. Singapore.
Q:
(p. 137) A society where economic power is concentrated in the hands of government officials and political authorities is called:
A. A central state control system.
B. A social democracy.
C. A political control system.
D. A military dictatorship.
Q:
(p. 136) The most important agreement which codifies human rights is the:
A. The American Civil Liberties Act.
B. The Versailles Treaty.
C. The Universal Declaration of Human Rights.
D. The U.S. Declaration of Independence.
Q:
(p. 135) Single-party rule by communist parties still remains in:
A. Lithuania.
B. Vietnam.
C. Thailand.
D. All of the above.
Q:
(p. 135) According to the United Nations, a feature of democracy is:
A. Fair elections.
B. An independent media.
C. A government with power balanced among executive, legislative, and judicial branches.
D. All of the above.
Q:
(p. 134) Unocal Corporation's controversial gas pipeline was built in which country that was notorious for human rights abuses?
A. Algeria.
B. Burma.
C. China.
D. Kazakhstan.
Q:
(p. 133) A critic of globalization might argue that companies decide to manufacture in China mainly because of China's:
A. Strict law enforcement.
B. High environmental standards.
C. Weak health and safety regulations.
D. Strong worker unions.
Q:
(p. 132) Which U.S. company is the best example of using globalization to reduce the price of its products?
A. K-Mart.
B. Toys R Us.
C. Walmart.
D. Macy's.
Q:
(p. 131 - 132) An individual who is a supporter of globalization would argue that it helps the developing world by:
A. Giving entrepreneurs access to foreign investment funds to support economic development.
B. Allowing new ideas and technological innovations to spread quickly.
C. Providing people in developing countries with more jobs.
D. All of the above.
Q:
(p. 131) The theory of comparative advantage states that:
A. Productivity rises more quickly when countries produce goods and services for which they have a natural talent.
B. Countries that produce guns have an advantage over countries that produce butter.
C. All countries start out on an equal playing field.
D. Countries that operate under a policy of isolationism have a comparative advantage.
Q:
(p. 130) Under the World Trade Organization's most-favored nation rule:
A. All import restrictions imposed by other nations on their goods are illegal unless a cultural waiver is issued.
B. All import restrictions are illegal unless proven scientifically.
C. Most-favored nations can impose heavy tariffs on other nations.
D. Most-favored nations can oppose the dumping of goods by any nation in their home market.
Q:
(p. 129) The purpose of the World Trade Organization is to:
A. Impose barriers to free trade among nations.
B. Eliminate barriers to free trade among nations.
C. Develop trading partnerships between rich and poor nations.
D. Decrease globalization and free trade.
Q:
(p. 128) The primary purpose of the International Monetary Fund is to:
A. Lend foreign currency to member countries.
B. Exchange one currency for another.
C. Consolidate the debt facing third world nations.
D. Collect the interest on loans made by the World Bank to third-world nations.
Q:
(p. 128) The loan policies of the World Bank:
A. Are generous to developing countries seeking to expand their educational systems.
B. Impose strict restrictions on debtor countries which can sometimes lead to hardship.
C. Are generally only available to rich nations.
D. Are open to any company conducting business abroad.
Q:
(p. 128) Representation on the World Bank's board of directors is based on:
A. The size of the member nation's population.
B. The size of the member nation's economy.
C. The size of the member nation's land mass.
D. Equal representation of all member nations.
Q:
(p. 128) An example of an international financial and trade institution is:
A. World Bank.
B. International Monetary Fund.
C. World Trade Organization.
D. All of the above.
Q:
(p. 127) Which is an example of a social and political reform that has led to the acceleration of globalization?
A. Economic sanctions against North Korea.
B. Efforts to deter drug trafficking from Columbia.
C. The collapse of former communist states of central and eastern Europe.
D. The European Union's penalties against Microsoft for unfair competition.
Q:
(p. 127) Which transportation system improvement has aided the acceleration of globalization?
A. Airfreight.
B. High-speed rail.
C. New oceangoing vessels.
D. All of the above.
Q:
(p. 127) Technological innovation has aided the spread of globalization by:
A. Building advanced technologies that can be sold in the global marketplace.
B. Building advanced technologies that can be bought in the global marketplace.
C. Leveling the playing field and allowing all to participate on an equal footing in global commerce.
D. All of the above.
Q:
(p. 127) The acceleration of globalization has been driven by:
A. Technological innovation.
B. Transportation systems.
C. Social and political reforms.
D. All of the above.
Q:
(p. 127) In 2006, the leading nonfinancial transnational corporation, with foreign assets totaling $443 million was:
A. General Electric.
B. Vodafone.
C. General Motors.
D. BP.
Q:
(p. 126) According to the United Nations, how many transnational corporations operate in the global economy?
A. 49,000.
B. 79,000.
C. 290,000.
D. 900,000.
Q:
(p. 126) The three strategies of globalization can be summarized using what three words?
A. Channels, operations, and chains.
B. Export, locate, and purchase.
C. Sell, make, and buy.
D. Ethics, import, and sell.
Q:
(p. 126) A firm that would like to develop a global supply chain would:
A. Manufacture components or supplies in other countries.
B. Sell raw materials, components or supplies produced at home abroad.
C. Purchase raw materials, components, or supplies from sellers in other countries.
D. Check products that were manufactured abroad for defects in their home country.
Q:
(p. 126) A firm that has global operations has:
A. All of their manufacturing and service operations abroad.
B. Some or all of their manufacturing or service operations abroad.
C. Manufacturing but not service operations abroad.
D. Service but not manufacturing operations abroad.
Q:
(p. 126) Global market channels involve a firm producing goods in:
A. Their home country and exporting them to other countries.
B. Their home country to sell at home.
C. A foreign country to sell at home.
D. A foreign country to sell abroad.
Q:
(p. 139) The term sector refers to broad divisions of a whole.
Q:
(p. 138) Even as the world has become freer politically and economically, inequality has grown.
Q:
(p. 135) At the beginning of the 20th century, no country in the world had universal suffrage.
Q:
(p. 135) Most nations in the world share similar political, social and economic beliefs.
Q:
(p. 134) Critics of globalization support the spread of American ideals and culture throughout the rest of the world.
Q:
(p. 133) Only manufacturing jobs are being lost through globalization.
Q:
(p. 131) Productivity rises more quickly when countries produce goods and services for which they have a natural talent.
Q:
(p. 131) Globalization is accepted worldwide and creates little controversy.
Q:
(p. 130) Under the World Trade Organization's most favored nation rule, member countries may not discriminate against foreign products for any reason.
Q:
(p. 130) The World Trade Organization conducts negotiations, called "cycles," on various topics, rotating its meetings among different cities.
Q:
(p. 129) The World Trade Organization is based in the United States.
Q:
(p. 128) The World Bank makes currency exchange easier for member countries so that they can participate in global trade.
Q:
(p. 127) Global commerce has taken place for hundreds of years, dating back to the 15th century.
Q:
(p. 126) Although many firms conduct business across national boundaries, most global commerce is carried out by a small number of powerful firms.
Q:
(p. 125) Globalization directly and indirectly influences the politics, environment, geopolitics, and economics of virtually every country in the world.
Q:
(p. 116) Motorola and Reebok are examples of:
A. Companies with clearly defined long-term strategic plans.
B. Companies trying to motivate employees to adhere to basic ethical principles of fairness, honesty and human rights.
C. Companies trying to educate employees to respect the customs of other nations.
D. Both B and C, but not A.