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Human Resource
Q:
Describe the first two stages of career development, and briefly describe what stages three through five have in common.
Q:
Describe the basic conditions that must be present if a career development program has to be successful.
Q:
Compare and contrast the advantages of internal and external sources of recruitment.
Q:
What can managers do to improve the effectiveness of external recruitment?
Q:
Some labor unions maintain _____ that provide a supply of job applicants.
a. applicant rosters
b. employee rolls
c. service centers
d. hiring halls
Q:
_____ organizational structures in firms means that there are fewer promotion possibilities.
a. Taller
b. Flatter
c. Simpler
d. Organic
Q:
A major problem that dual-career couples face is:
a. the need for childcare.
b. the threat of relocation.
c. emotional stress.
d. the greater possibility of divorce.
Q:
The most frequent organizational accommodations made to dual-career couples are:
a. flextime working schedules.
b. parental leave policies.
c. work from home policies.
d. day-care facilities.
Q:
Couples that pursue their individual careersand actively support each other's career development are known as:
a. dual-working couples.
b. modern-day couples.
c. corporate couples.
d. dual-career couples.
Q:
Retirees often return to their old employers because:
a. they cannot afford their retirement lifestyle.
b. the Age Discrimination Act has eliminated mandatory retirement ages.
c. the employers request them to comeback.
d. they have knowledge of their employers' needs despite the negative effect on their work groups.
Q:
Organizations prefer to hire older workers because:
a. they have proven employment experience.
b. they learn faster.
c. they are more willing to relocate.
d. they do not require medical benefits.
Q:
A _____ marks the end of promotions.
a. content plateau
b. structural plateau
c. life plateau
d. sabbatical plateau
Q:
All of the following statements about recruiting disabled employees are true EXCEPT that:
a. a large number of disabled people have hearing or vision impairments.
b. physical disabilities may limit only certain job requirements.
c. the superior performance attributed to the disabled is because of low expectations.
d. the majority of disabled people do not like to work.
Q:
A ____ occurs when a person has learned a job too well and is bored with day-to-day activities. a. life plateau b. content plateau c. structural plateau d. sabbatical plateau
Q:
The area of employment that is slowest to respond to affirmative action appeals is:
a. the advancement of women to top management positions.
b. the advancement of minorities to middle and top management positions.
c. the advancement of female single parents.
d. the advancement of dual-career couples to first level supervisor positions.
Q:
A downward transfer is known as:
a. lateral regression.
b. relocation.
c. demotion.
d. nepotism.
Q:
A program that offers students an opportunity to learn the job and gain hands-on experience while they are still in college is known as a(n):
a. outplacement program.
b. internship program.
c. mentorship program.
d. career management program.
Q:
The artificial barriers based on attitudinal or organizational bias that prevent qualified individuals from advancing upward in their organizations into management positions refers to:
a. labor barriers.
b. the glass ceiling.
c. the shadowing process.
d. career plateaus.
Q:
If 100 resumes were obtained from an employment agency and 17 of the applicants submitting those resumes were invited for an on-site interview, the yield ratio for that agency would be _____.
a. 100 percent
b. 83 percent
c. 34 percent
d. 17 percent
Q:
An informal network of interpersonal relationships that has traditionally provided a means for senior members of an organization to pass along career tips to junior members is:
a. a mentoring network.
b. the women's network.
c. the juniors network.
d. the good old boys' network.
Q:
For what reason should a person seeking a mentor research the potential mentor's background?
a. To prevent negligent choosing of mentor
b. To find someone to introduce one to the mentor
c. To establish a relationship with the mentor
d. To learn about the mentor's weaknesses
Q:
The Society for Human Resource Management (SHRM) reports that companies with fewer than 50 employees can save anywhere from _____ in time and labor costs annually by hiring a professional employer organization.
a. $100,000 to $1 million.
b. $50,000 to $500,000
c. $10,000 to $100,000
d. $5,000 to $50,000
Q:
Executives who coach, advise, and encourage individuals of a lesser rank are referred to as:
a. executive coaches.
b. mentors.
c. HR recruiters.
d. leaders.
Q:
A program that provides for a relatively rapid progression through a number of managerial positions is known as a:
a. management development program.
b. fast-track program.
c. career advancement program.
d. fast-mentor program.
Q:
Career counseling involves speaking with employees about all of the following EXCEPT:
a. their current job activities and performance.
b. their past career decisions.
c. their personal and career interests and goals.
d. their personal skills.
Q:
People experience a life plateau when:
a. they allow work or any other factor to become the most significant aspect in their lives.
b. no more promotional opportunities exist.
c. they become bored with their job because they know it too well.
d. retirement occurs in their lives.
Q:
A career plateau is a situation in which:
a. economic conditions remove promotional opportunities for employees.
b. either organizational or personal reasons reduce the probability of moving up the career ladder.
c. employees are given opportunities for lateral growth where advancement does not exist.
d. one observes his or her own work environment to better understand what he or she does.
Q:
_____ is the career stage that is devoted to soliciting job offers and selecting an appropriate job.
a. Preparation for work.
b. Organizational entry.
c. Early career.
d. Job seeking.
Q:
Stages of career development include organizational entry, early career, midcareer, late career, and _____.
a. post career
b. preparation for work
c. retirement
d. career re-entry
Q:
Outplacement services are:
a. useful in attracting individuals to a career
b. designed to help terminated employees find a job elsewhere.
c. rarely provided to executive employees.
d. offered to employees who are constantly transferred to different locations.
Q:
Services that are offered to employees who are constantly transferred to different locations are known as:
a. outplacement services.
b. relocation services.
c. advisory services.
d. adjustment services.
Q:
The placement of an employee in another job for which the duties, responsibilities, status, and remuneration are approximately equal to those of the previous job is known as:
a. a promotion.
b. a transfer.
c. relocation.
d. job rotation.
Q:
The placement of an employee in another job at a higher level in the organization with an increase in pay and status is known as:
a. job enlargement.
b. a transfer.
c. a promotion.
d. job rotation.
Q:
The lines of advancement for an individual within an organization are known as:
a. career paths.
b. job shadows.
c. skills inventories.
d. career plateaus.
Q:
The means by which organizations can assess and weigh the knowledge and skills that each of its jobs requires is called _____.
a. competency analysis
b. job development assessment
c. skill inventories
d. human capital mapping
Q:
_____ of the fifty U.S. states maintain an employment agency that administers its
unemployment insurance program.
a. A few
b. About half
c. The majority
d. All
Q:
_____, with their various types of specialized training, can provide candidates for technical jobs.
a. Community colleges
b. High schools
c. Employment agencies
d. Community organizations
Q:
_____ is the process of keeping track of and maintaining relationships with former employees to see if they would be willing to return to the firm.
a. Nepotism
b. Rerecruiting
c. Realistic job preview
d. Recruiting outsourcing
Q:
The fees charged by search firms can range anywhere from _____ percent of the annual salary for the position to be filled.
a. 5 to 20
b. 25 to 40
c. 45 to 60
d. 75 to 100
Q:
The practice of hiring relatives is known as:
a. family-based hiring.
b. inverted familial diversification.
c. re-recruiting.
d. nepotism.
Q:
According to the Attraction-Selection-Attrition (ASA) model, which of the following is NOT a reason for organizational inbreeding to occur? a. Attractionb. Appraisal c. Selection d. Attrition
Q:
_____ is the way by which most job positions are filled.
a. Advertising
b. The Internet
c. Word-of-mouth recommendation
d. Text messaging
Q:
A 2010 study by the Kessler Foundation and National Organization on Disability (NOD) found that 85 percent of adults without disabilities access the Internet, whereas only _____ of adults with disabilities do.
a. 54 percent
b. 39 percent
c. 24 percent
d. 9 percent
Q:
Some surveys have shown that _____ is the most popular means of e-recruiting.
a. social networking
b. online mail
c. text messaging
d. fax
Q:
_____ are people who are not looking for jobs but could be persuaded to take new ones given
the right opportunity.
a. Passive job seekers
b. Transient employees
c. Global workers
d. Expendable laborers
Q:
The benefits of providing job applicants with a balanced, honest, and realistic portrayal of a job position include all of the following EXCEPT:
a. improved job satisfaction.
b. reduced voluntary turnover.
c. realistic job expectations.
d. enhanced expectations and aspirations.
Q:
The approach to recruitment that informs applicants about all aspects of a job, including both its desirable and undesirable facets, is called:
a. honesty recruiting.
b. a realistic job preview.
c. balance recruiting.
d. a negative or positive job assessment.
Q:
_____ is the most commonly used search tactic by job seekers and recruiters to make job seekers aware of new positions.
a. Postal advertising
b. Mobile recruiting
c. The Internet
d. The Newspaper
Q:
Unlike temporary help agencies, employee-leasing companies:
a. place employees with subscribers on a permanent basis.
b. require subscribers to pay for benefits.
c. prevent subscribers from laying off employees.
d. allow subscribers to lower their employee requirements.
Q:
Identify a warning sign of a weak talent bench.
a. Promotions are made quickly.
b. Key positions are filled internally.
c. Key positions are filled externally.
d. Promotions are made objectively.
Q:
Which of the following is NOT one of Marriott's recruiting principles?
a. Building an employment brand
b. Getting it right the first time
c. A caring workplace
d. Bringing in new blood
Q:
Private employment agencies: a. commonly recruit candidates for vacanies on a temporary basis. b. commonly charge the employer a fee. c. commonly specialize in providing services for a specific occupational area. d. commonly provide services only to college students.
Q:
Public employment agencies may help employers by providing all of the following services EXCEPT:
a. employment testing.
b. human resource planning.
c. job analysis.
d. community wage surveys.
Q:
The success of campus recruiting can be weakened by all of the following EXCEPT:
a. recruiters who are not trained to talk to interested candidates.
b. failure to follow up on individual prospects.
c. limiting visits to highly selected campuses.
d. visiting too many campuses.
Q:
Instead of helping job seekers find the right job, _____ concentrate on helping employers find the right person for a job.
a. public employment agencies
b. labor unions
c. private employment agencies
d. executive search firms
Q:
Executive search firms:
a. help employers find the right people for jobs.
b. charge job candidates a feeonly after they accept a job.
c. lease executive level employees to organizations on a long- and a short-term base.
d. advertise only in trade magazines.
Q:
Which of the following recruitment sources could result in charges of inbreeding and possible violation of the EEO regulations?
a. Educational institutions
b. Newspaper ads
c. Employee referrals
d. Job posting
Q:
Which of the following is NOT a form of internal recruiting?
a. Job postings
b. Performance appraisals
c. Mobile recruiting
d. Skill inventories
Q:
Use of the Internet for recruiting is:
a. popular with job seekers, but not recruiters.
b. popular with recruiters, but not job seekers.
c. cheaper and easier, but less effective than other methods.
d. the most commonly used search tactic by job seekers and recruiters.
Q:
There is a correlation between the recruitment success of an organization and:
a. formal and informal recruitment sources.
b. the accuracy and completeness of advertisements.
c. the affirmative action goals related to it.
d. unsolicited applications and resumes.
Q:
Many manufacturers have relocated to the South because:
a. lower-cost labor is plentiful there and unions are less prevalent.
b. there are many high-tech companies in the North.
c. the top computer science schools in the nation are located there.
d. there is an abundance of surplus labor.
Q:
_____ are labor markets in which workers are hired into entry level jobs and higher level jobs are filled from within.
a. Internal labor markets
b. External labor markets
c. Global sourcing markets
d. Outsourcing markets
Q:
Women's networks have had a detrimental effect on the advancement of women.
a. True
b. False
Q:
Organizations accommodate dual-career couples by offering flexible work schedules.
a. True
b. False
Q:
Retirees seldom return to work for their previous employers.
a. True
b. False
Q:
Internship programs may be one way to help minorities prepare for careers in management when still in college.
a. True
b. False
Q:
Job sharing, flextime, extended leave, and alternative career paths are ways to accommodate family needs.
a. True
b. False
Q:
A major problem women face in employment isbalancing their managerial careers with their families
a. True
b. False
Q:
Glass ceiling audits avoid or prevent fines by the government.
a. True
b. False
Q:
Glass ceiling audits are conducted by the Department of Labor to identify practices that hinder the upward mobility of women and minorities.
a. True
b. False
Q:
The glass ceiling represents practical barriers to entry-level employment for women and minorities.
a. True
b. False
Q:
Mentoring functions can be formal or informal.
a. True
b. False
Q:
Legally, a mentor should be selected exclusively for career development purposes.
a. True
b. False
Q:
Fast-track programs are employed in some organizations as a way to retain young managers with high potential.
a. True
b. False
Q:
Some organizations make career counseling a part of the annual performance appraisal.
a. True
b. False
Q:
Passive job seekers are people who are not looking for jobs but could be persuaded to take new ones given the right opportunity.
a. True
b. False
Q:
Looking on the Internet is the most commonly used search tactic by job seekers.
a. True
b. False
Q:
Taking a job as a manager may result in a professional employee being promoted out of something they were good at doing.
a. True
b. False
Q:
Dual career paths provide for progression in special areas with compensation that is comparable to that received by managers at different levels.
a. True
b. False
Q:
Outplacement services help terminated employees find a job elsewhere.
a. True
b. False