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Q:
Which of the following is an employee association?
a. National Education Association
b. United Steelworkers
c. Office and Professional Employees International Union
d. United Brotherhood of Carpenters
Q:
Which of the following is a craft union?
a. United Auto Workers
b. United Steelworkers
c. Office and Professional Employees International Union
d. United Brotherhood of Carpenters
Q:
The United Auto Workers, United Mine Workers, United Steelworkers, and Office and Professional Employees International Union are all classified as _____ unions.
a. skilled
b. mixed
c. industrial
d. craft
Q:
Unions such as the International Association of Iron Workers, the United Brotherhood of Carpenters, and the United Association of Plumbers are classified as _____ unions.
a. apprentice
b. mixed
c. industrial
d. craft
Q:
Supervisor Hadley has suspended an employee covered by a typical labor agreement. In a grievance hearing, Hadley will be called upon to demonstrate ____ supporting the suspension.
a. just cause
b. reasonable review
c. complete fairness
d. explainable opinions
Q:
Management generally claims exclusive rights to decisions on issues relating to subcontracting, work standards, and job content. Management's claim is properly called:
a. guaranteed rights.
b. contracted provisions.
c. provisional security.
d. management prerogatives.
Q:
The legal right and responsibility to represent all bargaining unit members equally whether they join the union or not is referred to as:
a. union check-off.
b. exclusive representation.
c. union certification.
d. elective representation.
Q:
Once a union becomes certified, the employer is required to:
a. sign a labor agreement.
b. deduct union dues from the employees' paychecks.
c. begin negotiations leading toward a labor agreement.
d. notify employees of the bargaining relationship.
Q:
The United Mine Workers (UMW) was seeking recognition through an election at the McCoy Coal Co. 200 employees were eligible to vote, but the vote was only 50 for and 25 against the UMW. According to the process, the National Labor Relations Board (NLRB) should now:€
a. order another election as neither side received the majority votes.
b. certify the union as the representative for the 50 employees voting for the UMW.
c. leave it up to the parties to negotiate whether or not the UMW should represent the employees.
d. certify the UMW as it was approved by a majority of the voters.
Q:
An employer has 80 employees. A certification election was held and only 40 employees actually voted. At least, ____ employees must vote "no" for the union to lose the election.
a. 18
b. 19
c. 20
d. 21
Q:
An employer has 150 employees. A certification election was held and 125 employees actually voted. To be granted exclusive representation over all bargaining unit members, the union must receive at least ____ votes.
a. 38
b. 45
c. 63
d. 75
Q:
If the employer and the union cannot agree on the basis on which employees should be in the bargaining unit, then:
a. the affected employees vote to determine the unit.
b. the unit is determined by the parties using job classifications as the standard.
c. the National Labor Relations Board (NLRB) will determine the "appropriate unit."
d. the union is given additional time to organize other employees.
Q:
The National Labor Relations Board(NLRB) will not set up bargaining units based on:
a. wages.
b. training.
c. job duties.
d. age of employees.
Q:
A bargaining unit consists of:
a. employees being recruited by the union.
b. employees to be covered by the agreement.
c. hourly employees.
d. employees below the management level.
Q:
Under federal labor law, employers can:
a. attend union meetings.
b. publicly emphasize unfavorable aspects of unionism.
c. change working conditions of employees who work for the union.
d. review union authorization cards.
Q:
Which of the following employer actions is absolutely prohibited under federal labor law?
a. Expressing views about the disadvantages of unions
b. Stressing the favorable employee-employer relationship in the past without a union
c. Presenting unfavorable publicity the organizing union has received concerning corruption
d. Threatening employees with the loss of their jobs if they vote to unionize
Q:
Under the Taft-Hartley Act, if a newly certified union is unable to obtain a labor agreement within a year of winning its certification election,then:
a. the union is decertified.
b. the union representatives must be replaced with newly elected officials.
c. employees must accept arbitration for every grievance until an agreement is reached.
d. employees are allowed to vote the union out through a decertification election.
Q:
In about one out of _____ union campaigns, unions are unable to secure a first contract after winning a representation election.
a. two
b. three
c. four
d. five
Q:
Louis, a union organizer, seeks to organize a firm with 120 truck drivers. What minimum number of signed authorization cards will Louis need before the National Labor Relations Board will hold a representation election?
a. 60
b. 30
c. 36
d. 61
Q:
What is the minimum percentage of signed authorization cards needed by Louis, a union organizer, before the National Labor Relations Boardholds a representation election?
a. 50 percent of all eligible employees
b. 25 percent of all eligible employees
c. 30 percent of all eligible employees
d. 75 percent of all eligible employees
Q:
Employees indicate their willingness to be represented by a union by signing a(n):
a. stipulation card.
b. agreement card.
c. authorization card.
d. selection card.
Q:
Terry Moser, an organizer for the Teamsters, gives five progressive steps that can lead to unionization. At which step do labor organizers seek specific information about the employer's finances, supervisory styles, and management practices?
a. Employee/union contact
b. Initial organizational meeting
c. Formation of in-house organizing committee
d. Election petition and voting preparation
Q:
Most organizing campaigns are begun by:
a. union organizers.
b. employees.
c. rival unions.
d. the AFL-CIO Department of Organizing.
Q:
Which of the following are considered the "bread and butter" issues of collective bargaining?
a. Rules and regulations that govern working conditions
b. Wages and benefits
c. Status and social needs of an employee
d. Safety and health standards
Q:
The strongest reason to join a union appears to be:
a. favoritism shown by supervisors in promotions, shift assignments, and transfers.
b. the need to fraternize with similar employees and assert personal leadership skills.
c. dissatisfaction with wages, benefits, and working conditions.
d. personal preference for a union and social pressure to join.
Q:
A provision, where permitted, of a labor agreement that requires employees to join the union as a condition of employment is called:
a. a closed shop.
b. a union shop.
c. an agency shop.
d. union check-off.
Q:
Which of the following is NOT a major reason for employees desire to unionize?
a. Political issues
b. Economical needs
c. Dissatisfaction with management
d. Social and status concerns
Q:
The Bill of Rights for Union Members guarantees union members all of the following rights EXCEPT:
a. the right to sue their unions.
b. the right to have a voice in union affairs.
c. the right for union representation and arbitration for grievances.
d. the right for control of due increases.
Q:
Which act establishes the Bill of Rights for Union Members and requires unions to submit the financial reports to theSecretary of Labor?
a. The Wagner Act
b. TheRailway Labor Act
c. TheTaft-Hartley Act
d. TheLandrum-Griffin Act
Q:
Which act covering most private-sector employers prohibits certain unfair labor practices, such as a union's refusal to bargain in good faith or a union persuading an employer to discriminate against an employee?
a. TheSherman Act
b. TheRailway Labor Act
c. TheTaft-Hartley Act
d. TheLandrum-Griffin Act
Q:
Which act was passed to balance the rights and duties of labor and management in collective bargaining?
a. TheWagner Act
b. TheRailway Labor Act
c. TheTaft-Hartley Act
d. TheLandrum-Griffin Act
Q:
Which act created the National Labor Relations Board?
a. TheWagner Act
b. TheRailway Labor Act
c. TheTaft-Hartley Act
d. TheLandrum-Griffin Act
Q:
Which act covering most private-sector employers guarantees employees the right to organize and lists five unfair labor practices of employers?
a. TheWagner Act
b. TheRailway Labor Act
c. TheSherman Act
d. TheLandrum-Griffin Act
Q:
Illegal acts by either employers or unions are called:
a. discrimination complaints.
b. violation and resolve charges.
c. unfair labor practices.
d. representation charges.
Q:
Which act is also known as the Anti-Injunction Act?
a. TheNorris-LaGuardia Act
b. TheConflict-Reduction Act
c. TheLandrum-Griffin Act
d. TheCooperative Labor-Management Act
Q:
Which law severely restricts the ability of employers to obtain injunctions in labor relations?
a. TheNorris-LaGuardia Act
b. TheConflict-Reduction Act
c. TheLandrum-Griffin Act
d. TheCooperative Labor-Management Act
Q:
Which federal agency is charged under the Railway Labor Act to hold secret ballot union certification elections?
a. National Labor Relations Board
b. National Mediation Board
c. Federal Mediation and Conciliation Service
d. National Labor Disputes Board
Q:
If a railroad union reaches an impasse during its negotiations, which federal agency is used to mediate?
a. National Labor Relations Board under the National Labor Relations Act
b. National Mediation Board under the Railway Labor Act
c. Federal Mediation and Conciliation Service under the Taft-Hartley Act
d. National Labor Disputes Board under the Taft-Hartley Act
Q:
The first federal law pertaining to labor relations was the:
a. Norris-LaGuardia Act.
b. Railway Labor Act.
c. Taft-Hartley Act.
d. Wagner Act.
Q:
Energized organizing results in unions targeting immigrants, among other ignored work groups.
a. True
b. False
Q:
In an attempt to increase unionism, unions are now targeting low-wage service workers.
a. True
b. False
Q:
Recent statistics show total union membership to be about 33 percent of the civilian labor force.
a. True
b. False
Q:
Technological advances in computer science and automated operating systems have lowered the demand for certain types of employees, who have traditionally been unionized.
a. True
b. False
Q:
An arbitration award should include not just a decision, but the rationale for it, in order to provide guidance for future interpretation.
a. True
b. False
Q:
Arbitration hearings are formal court proceedings held in a court of law.
a. True
b. False
Q:
It is the arbitrator's responsibility to ensure that each side receives a fair hearing.
a. True
b. False
Q:
The fair representation doctrine settles disputes over the meaning of contract terms.
a. True
b. False
Q:
Rights arbitration is provided for the determination of conflicting interests.
a. True
b. False
Q:
Grievance handling is more successful when supervisors are trained formally in resolving grievances.
a. True
b. False
Q:
A union will not usually take a weak case to arbitration for the fear of losing member support.
a. True
b. False
Q:
A grievance procedure is a formal representation process that is often considered the heart of a bargaining agreement.
a. True
b. False
Q:
Agency shops provide for voluntary union membership but require nonunion employees to pay an agency fee to cover collective bargaining costs.
a. True
b. False
Q:
Once a union is certified, an employer is obligated to begin negotiations leading toward a labor agreement.
a. True
b. False
Q:
Compulsory membership provisions and dues check-off are forms of union security.
a. True
b. False
Q:
Management rights include any labor agreement clauses that are interpreted as ambiguous.
a. True
b. False
Q:
Management rights might include any provision agreed to by the union, and which is not restricted by law.
a. True
b. False
Q:
Alockout occurs when employers hire workers to replace the employees on strike.
a. True
b. False
Q:
During a strike, employers have a legal right to hire replacement workers.
a. True
b. False
Q:
An employer's bargaining power may rest on its ability to continue its operations despite a strike by its workers.
a. True
b. False
Q:
A boycott is a refusal to cross another union's picket line.
a. True
b. False
Q:
Pickets may further disrupt an employer's business because one union member, such as a truck driver, may refuse to cross another union's picket line.
a. True
b. False
Q:
A strike vote by union members does NOT mean that a strike will actually take place.
a. True
b. False
Q:
Bargaining power consists of economic, political, and social influence to achieve demands.
a. True
b. False
Q:
The petition to hold representation elections usually is initiated by the union.
a. True
b. False
Q:
Interest-based bargaining leads to suspicion and compromise.
a. True
b. False
Q:
US labor-management negotiations lead to suspicion and compromise.
a. True
b. False
Q:
US labor-management negotiations are adversarial.
a. True
b. False
Q:
Mandatory bargaining subjects include pay, conditions of employment, and any other issue that both parties agree to discuss.
a. True
b. False
Q:
Good faith bargaining requires that employers and union counterparts be willing to meet at any time and place to discuss proposals.
a. True
b. False
Q:
An employer's bargaining strategy must include a contingency plan in the event of a strike.
a. True
b. False
Q:
During collective bargaining, each side normally places only their primary negotiator at the table.
a. True
b. False
Q:
Employers can express their views about the disadvantages of being represented by a union.
a. True
b. False
Q:
The collective bargaining process may include activities such as strikes and boycotts.
a. True
b. False
Q:
Public employee unions contend that denying their legal right to strike reduces their power during collective bargaining.
a. True
b. False
Q:
Public sector collective bargaining falls within the separate jurisdiction of each state.
a. True
b. False
Q:
The term business unionism can be applied to the goals of the American labor organizations.
a. True
b. False
Q:
Union stewards are full-time employees at the workplace and generally are not paid by the union.
a. True
b. False
Q:
Most organizing campaigns are begun by employees rather than by union organizers.
a. True
b. False
Q:
Employee associations may function in the same way as unions, being just as aggressive in organizing and representing their members.
a. True
b. False
Q:
Unions that represent various groups of professional and white-collar workers are called industrial unions.
a. True
b. False