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Q:
Additional Case 16.1
Greenway Enterprises is a medium-sized manufacturer of electrical components. Recently, the company has experienced a number of workplace accidents. OSHA standards have not been violated in any of the accidents. One of the injured employees, Floyd, files a workers' compensation claim, which is upheld by the state. Doctors indicate that Floyd requires 8 weeks of vocational training before he can return to work.Refer to Additional Case 16.1. Doctors determine that Floyd has a temporary partial disability and cannot return to work for at least 8 more weeks. What type of benefits would Floyd most likely receive as a result of this decision?
A) Total disability benefits
B) Impairment benefits
C) Survivor benefits
D) Rehabilitation benefits
Q:
Additional Case 16.1
Greenway Enterprises is a medium-sized manufacturer of electrical components. Recently, the company has experienced a number of workplace accidents. OSHA standards have not been violated in any of the accidents. One of the injured employees, Floyd, files a workers' compensation claim, which is upheld by the state. Doctors indicate that Floyd requires 8 weeks of vocational training before he can return to work.Refer to Additional Case 16.1. Which of the following covers the costs of Floyd's vocational training?
A) Total disability benefits
B) Impairment benefits
C) Rehabilitation benefits
D) Medical benefits
Q:
Which of the following is the primary problem associated with workers' compensation?
A) Lengthy claim settlement
B) Employer and employee fraud
C) Lack of legal recourse for injured employees who want to appeal
D) Decreasing number of states providing workers' compensation insurance
Q:
________ are benefits for temporary or permanent partial disability based on the degree and duration of the disability.
A) Total disability benefits
B) Impairment benefits
C) Rehabilitation benefits
D) Medical expense benefits
Q:
Workers' compensation:
A) replaces the worker's entire income until he/she is able to work again.
B) provides benefits for permanent, but not temporary, impairment.
C) gives survivors burial allowances and income benefits.
D) covers medical expenses up to $100,000.
Q:
Which of the following is most likely true?
A) Workers' compensation is a federal program. OSHA is the organization that helps individual states meet workers' compensation standards.
B) Workers' compensation is a federal program that provides compensation to employees injured on the job. OSHA is a federal program that creates and enforces safety standards in the workplace.
C) OSHA is a federal program that creates safety standards for work environments. Workers' compensation programs are created by the individual states to provide compensation for employees injured on the job.
D) OSHA is a federal program that provides compensation for employees injured on the job. Workers' compensation programs are state programs that provide compensation for employees injured on the job.
Q:
The ________ holds that employers are not held liable for an employee's injuries when the negligence of another employee contributed to or caused the accident.
A) doctrine of contributory negligence
B) fellow-servant rule
C) general duty provision
D) "no-fault" rule
Q:
The primary goal of state workers' compensation laws is best described as:
A) providing a means for injured workers to receive care and income without having to sue.
B) determining the cause of work-related accidents and minimizing future accidents.
C) ensuring that employers are not held responsible for accidents caused by worker negligence.
D) spreading the cost of workplace accidents among all workers in the state.
Q:
Workers' compensation:
A) pays only if the worker cannot.
B) is considered a no-fault system.
C) is mandatory in all fifty states.
D) covers employees' medical costs with Medicaid.
Q:
Which of the following is a true statement about workers' compensation?
A) Workers' compensation laws are federally mandated and enforced by OSHA.
B) Non-union firms are not required to carry workers' compensation insurance.
C) Workers' compensation is not mandatory in all U.S. states.
D) Most states had workers' compensation programs by 1911.
Q:
Workers' compensation laws vary by state, but all are built on the theory that:
A) employees' personal health insurance should pay the medical costs of any injuries.
B) work-related accidents are costs of doing business and should be paid for by employers.
C) governments are responsible for paying the medical costs related to an employee's injuries.
D) employers are not responsible for employee injuries resulting from the employee's own negligence.
Q:
According to the doctrine of contributory negligence, employers were:
A) not responsible for an employees' injury when another employee's negligence caused the injury.
B) not liable for an employee's injuries when that employee's own negligence caused the injury.
C) responsible for compensating employees for all work-related illnesses and accidents.
D) not responsible for any employees' injuries under any circumstances.
Q:
Workplace safety is a significant issue because approximately ________ employees were injured on the job in 2011.
A) 3,000,000
B) 1,000,000
C) 500,000
D) 250,000
Q:
Members of OSHA's $100,000 club have:
A) invested more than $100,000 in health and safety equipment for employees.
B) purchased health and safety insurance coverage of at least $100,000.
C) received fines of $100,000 or more for safety or health violations.
D) paid more than $100,000 in workers' compensation claims.
Q:
Why do companies typically prefer a nonunion workforce? How does a unionized workforce affect HRM and its policies?
Q:
Pay rates, usually made across the board, that are tied to such inflation indicators as the consumer price index, are referred to as ________.
Q:
Generally speaking, unions prefer employers who offer defined contribution benefit plans.
Q:
Unions typically advocate merit pay plans over group pay incentives.
Q:
In nonunionized firms:
A) employees are required to open health savings accounts.
B) employees pay for their benefits strictly out-of-pocket.
C) employers and employees share most benefits costs.
D) employers pay for all health benefits.
Q:
Which type of compensation would most likely be given in a unionized firm?
A) Merit pay
B) Performance-based pay
C) Profit sharing
D) Lump-sum bonuses
Q:
In unionized firms, promotions and job assignments are given to employees based on:
A) merit.
B) seniority.
C) education.
D) experience.
Q:
Unionized firms tend to:
A) have poorer benefits packages but better wages than nonunion firms.
B) have higher productivity than nonunion firms.
C) experience fewer turnovers than nonunion firms.
D) avoid COLAs in their pay requirements.
Q:
How are employee disputes with management handled in both unionized and nonunionized firms? Discuss grievance procedures and open-door policies in your response.
Q:
The labor relations process has three distinct phases: organizing, bargaining, and administering. Discuss briefly the key elements of each phase and how they work together.
Q:
Unions are more likely to take hold in firms where:
A) HR managers involve employees in policy making decisions.
B) employees are compensated at above-market rates.
C) employees are dissatisfied with their jobs.
D) HR managers lack significant experience.
Q:
Which issue primarily led to the breakdown in negotiations between the UAW and General Motors in 2007?
A) layoffs
B) salaries
C) union power
D) health-care costs
Q:
Unions are formed to represent employees' interests to:
A) employment agencies.
B) federal courts.
C) management.
D) OSHA.
Q:
Companies typically prefer non-union work forces because:
A) unionized labor decreases productivity and morale.
B) unions require firms to give regular merit raises to employees.
C) union agreements tend to limit flexibility in employee work assignments.
D) nonunion workforces typically have much better relationships with management.
Q:
Prior to 1935, the U.S. government viewed the free market as a system that:
A) should provide guaranteed protection to labor unions.
B) could be improved with government restrictions.
C) best suited private employee relationships.
D) should exclude labor organizations.
Q:
The Wagner Act was primarily established to:
A) prohibit federal involvement in employer and employee wage disputes.
B) equalize the power between employees and employers.
C) give employers greater advantages over employees.
D) set federal and state minimum wages rates.
Q:
Additional Case 15.1
Billiards, Inc. makes collapsible pool cues and other billiard products. Tegau, the general manager, has called a management team meeting with Tammy, the director of HR; Gary, the VP of operations; Ramonia, the employee relations specialist; and Ryan, a labor relations consultant.
Tegau wants ideas from her management team about what to do concerning the possible unionization of their workers. Tammy suggests that they do nothing, let the union conduct its vote, and if certified, treat it as a legitimate worker representative of the workers. Gary says the firm should begin aggressively opposing union organization. He thinks first-line supervisors should be brought in and told that if workers in their areas vote for the union, the supervisors will lose their jobs and the company might sell off the unionized part of the business. Ramonia suggests that Billiards, Inc. tell the employees about their current plans to upgrade employee benefits and working conditionsa project she's worked on for the last six months.
Management decides to mildly oppose the union but the union is certified anyway. Tegau is now in her first contract negotiation. Ryan explains to the union that if they will accept flexible work rules, the employees can have more fulfilling jobs, the company will save money which it can spend on benefits, and the union will start with a positive relationship with the company. The union representative says "No way. We go on strike in ten days."
Refer to Additional Case 15.1. Which manager has general responsibility for day-to-day management-labor relations at Billiards, Inc?
A) Tammy
B) Ramonia
C) Ryan
D) Tegau
Q:
The person who bears the most responsibility for daily labor-management relations in an organization is the:
A) manager.
B) employee.
C) union steward.
D) labor relations specialist.
Q:
Before 1943, no laws protected labor unions and their members.
Q:
Unionized companies face a competitive disadvantage against nonunionized rivals because of wage constraints.
Q:
What was the first attempt to equalize power between labor and employer?
A) Taft-Hartley Act
B) Davis-Bacon Act
C) Wagner Act
D) Landrum-Griffin Act
Q:
The National Labor Relations Board:
A) was created by the Taft-Hartley Act.
B) is a federal agency within the Department of Labor.
C) is an independent federal agency created to administer U.S. labor law.
D) is a federal board of union members who establish and control U.S. labor law.
Q:
All of the following were considered illegal under the Wagner Act EXCEPT:
A) companies intentionally interfering in the formation of a union.
B) discharging employees who have failed to perform their job duties.
C) discriminating against employees to discourage union membership.
D) coercing employees to keep them from exercising their rights to form unions.
Q:
The ________ gave employees the right to organize and created the National Labor Relations Board.
A) Taft-Hartley Act
B) Landrum-Griffin Act
C) Wagner Act
D) Norris LaGuardia Act
Q:
Lian had worked for International Resources for 12 years when he and other workers decided to form a union. When International Resources found out about his plan, the company began intercepting his phone calls and e-mails in order to limit the dissemination of union-based information. In addition, Lian was told that his position at the company was in danger of being eliminated, but that if he "reconsidered" his recent behavior, his job would be secure. International Resources' tactics were made illegal under the:
A) Wagner Act.
B) Taft-Hartley Act.
C) Landrum-Griffin Act.
D) Federal Union Protection Act.
Q:
In a unionized company, managers would most likely need to:
A) avoid being involved in the day-to-day implementation of the labor agreement terms.
B) use strong-arm tactics to discourage employees from demanding terms in their labor agreement.
C) serve on committees that hear grievances brought by union members against the company.
D) lower wages of union employees so the company can use the savings to offset union dues.
Q:
Which of the following is specifically prohibited by the Taft-Hartley Act?
A) implementing a closed shop
B) discharging an employee involved in union organizing activities
C) coercing employees in their choice of a collective bargaining representative
D) refusing to bargain collectively with the employees' designated union
Q:
The Taft-Hartley Act was created to:
A) prohibit federal involvement in employer/employee rights.
B) strengthen union rights above both employer and individual employee rights.
C) give employers greater advantages over employees.
D) ensure a level playing field for labor unions and management.
Q:
A recent union election at Proactive, Inc. was run without any kind of federal government assistance. Which of the following is true of this action?
A) It is perfectly legal. The government is not allowed to be involved in union formation.
B) It is illegal under the Taft-Hartley Act.
C) If the union vote was conducted off of company grounds, it is legal. If it was conducted on company grounds, it is illegal.
D) It is the most common practice of labor organizers.
Q:
The ________ regulates how unions are organized, how they run their own business, and what their fiduciary responsibilities are.
A) Taft-Hartley Act
B) Landrum-Griffin Act
C) Railway Labor Act
D) Wagner Act
Q:
The Landrum-Griffin Act includes which of the following provisions?
A) Management must offer a right-to-work provision.
B) Management may not interfere with a union's organizing efforts.
C) Unions must report their financial activities to the Department of Labor.
D) Labor union members may not participate in secret ballot elections.
Q:
U.N. Manufacturers was recently unionized. Now, the union refuses to bargain in good faith with U.N. This is considered an unfair union practice by the:
A) Wagner Act.
B) Landrum-Griffin Act.
C) Taft-Hartley Act.
D) Norris LaGuardia Act.
Q:
Which industry is the only one that allows closed shops?
A) Restaurant
B) Construction
C) Automobile
D) Garment
Q:
Additional Case 15.1
Billiards, Inc. makes collapsible pool cues and other billiard products. Tegau, the general manager, has called a management team meeting with Tammy, the director of HR; Gary, the VP of operations; Ramonia, the employee relations specialist; and Ryan, a labor relations consultant.
Tegau wants ideas from her management team about what to do concerning the possible unionization of their workers. Tammy suggests that they do nothing, let the union conduct its vote, and if certified, treat it as a legitimate worker representative of the workers. Gary says the firm should begin aggressively opposing union organization. He thinks first-line supervisors should be brought in and told that if workers in their areas vote for the union, the supervisors will lose their jobs and the company might sell off the unionized part of the business. Ramonia suggests that Billiards, Inc. tell the employees about their current plans to upgrade employee benefits and working conditionsa project she's worked on for the last six months.
Management decides to mildly oppose the union but the union is certified anyway. Tegau is now in her first contract negotiation. Ryan explains to the union that if they will accept flexible work rules, the employees can have more fulfilling jobs, the company will save money which it can spend on benefits, and the union will start with a positive relationship with the company. The union representative says "No way. We go on strike in ten days."
Refer to Additional Case 15.1. Gary's suggestion:
A) violates the Wagner Act.
B) is permissible under the Taft-Hartley Act.
C) violates the Landrum-Griffin Act.
D) is a standard management practice in these situations and is legal.
Q:
Right-to-work laws make it illegal to deny unions the right to organize.
Q:
Featherbedding creates a union agreement that causes employees to pay for services that they are not receiving and/or forces them to hire extraneous workers.
Q:
The National Labor Relations Board is an independent federal agency created by the Taft-Hartley Act.
Q:
A(n) ________ makes it illegal within a state for a union to include a union shop clause in its contract.
Q:
A union arrangement that requires new employees to join the union 30 to 60 days after their date of hire is referred to as a(n) ________.
Q:
The ________ is a federal law designed to limit some of the power acquired by unions under the Wagner Act by adjusting the regulation on labor-management relations to ensure a level playing field for both parties.
Q:
The independent federal agency created by the Wagner Act to administer U.S. labor law is the ________.
Q:
A federal law designed to protect employees' rights to form and join unions and to engage in such activities as strikes, picketing, and collective bargaining is the ________.
Q:
Three key laws the Wagner Act, the Taft-Hartley Act, and the Landrum-Griffin Act govern labor-management practices in union settings. Describe the major points of each act.
Q:
The ________ is a law designed to regulate labor relations in the transportation industry.
Q:
A law designed to protect union members and their participation in union affairs is the ________.
Q:
Under a ________, unions and management negotiate with each other in good faith to develop work rules for union members for a specific period of time.
A) labor contract
B) collective bargaining system
C) union acceptance strategy
D) distributive bargaining agreement
Q:
U.S. unions tend to be organized by:
A) their political involvement.
B) the industry they are organizing.
C) the type of job at an organization.
D) geographic region in the country.
Q:
Business unionism tends to focus on:
A) promoting union workers to a company's board of directors.
B) improving the economic welfare of union members.
C) improving the working conditions of managers.
D) increasing employee participation in company management.
Q:
Which of the following is NOT a characteristic of U.S. labor relations?
A) Labor contracts
B) Business unionism
C) Collective bargaining focus
D) Unions structured by region
Q:
Public sector unions differ from their private sector counterparts in that most public sector unions:
A) require union membership.
B) are organized by location.
C) have less bargaining power.
D) have no restrictions against striking.
Q:
Currently, the influence of unions in the United States is:
A) decreasing in the public and private sectors.
B) decreasing among government workers.
C) increasing in the private sector.
D) increasing in the public sector.
Q:
Currently the union membership rate for public-sector work is ________, more than five times higher than the membership rate in the private sector.
A) 16%
B) 26%
C) 36%
D) 50%
Q:
At its peak in 1945, nearly ________ of the U.S. workforce was unionized.
A) 56%
B) 43%
C) 35%
D) 12%
Q:
The U.S. labor relations system is most similar to the:
A) Swedish labor relations system.
B) U.S. court system.
C) British parliamentary system.
D) German economic system.
Q:
In the U.S., workers' economic benefits have historically been established by:
A) labor contract negotiation.
B) federal legislation.
C) government contracts.
D) work rules.
Q:
With a collective bargaining system, the U.S. government typically:
A) favors employers.
B) favors employees.
C) plays a neutral role.
D) mediates in all areas of bargaining.
Q:
Business unionism focuses on improving the economic well-being of workers.
Q:
The Railway Labor Act allows Congress and the President to intervene in a labor dispute if interstate commerce is disrupted.
Q:
Pay, work breaks, vacations, and work assignments are elements of work rules in the collective bargaining system.
Q:
The right to strike is unlimited in public sector unions.
Q:
Union membership is increasing in the public sector while declining among private employers.
Q:
A(n) ________ is a union contract that spells out the conditions of employment and work rules that affect employees in the unit represented by the union.
Q:
Coralie lives in France and works for the Paris transportation system. Clark lives and works in the United States. Both belong to unions. Which of the following is most likely true?
A) Clark's union is likely to be politically rather than economically motivated.
B) Coralie's union is likely to be politically rather than economically motivated.
C) Coralie's union has much more influence on working conditions than does Clark's union.
D) Clark's union is more likely to strike than Coralie's union.
Q:
Which country has the highest per capita union representation?
A) Great Britain
B) Denmark
C) Sweden
D) Italy
Q:
In Germany, labor unions:
A) have union representatives on the boards of businesses.
B) are involved in national wage setting.
C) are affiliated with the Labor party.
D) are enterprise unions.
Q:
Codetermination is best defined as:
A) union-government cooperation to set national wages.
B) the political involvement of unions in Great Britain.
C) another term for enterprise unions in Japan.
D) worker representation on a corporation's board.