Q&A Hero

Q: A major source of ethical guidance is the behavior and advice of people that psychologists call ________. A) internal monitors B) third-party respondents C) disinterested parties D) significant others

Q: Compliance with the law sets the minimum standard for ethical behavior in business.

Q: Unethical practices are limited to Wall Street because of the money and pressure involved.

Q: Most of the 500 largest corporations in the United States now have a code of ethics.

Q: Surveys indicate that 25 percent of investors would move their account if they discovered the company was involved in unethical behavior.

Q: The minimum standards of ethical behavior in a firm are based on ________, while higher standards are established by ________. A) corporate policies; human resources B) coworkers; mission statements C) organizational culture; laws D) laws; corporate leadership

Q: With regards to ethics, most of the 500 largest corporations in the United States now have a code of ethics. Which of the following would LEAST likely be included in the codes? A) ethics offices B) social accounting C) conduct standards D) performance appraisals

Q: What do most of the 500 largest corporations in the United States have? A) social responsibility audits B) environmental audits C) code of ethics D) podcasts

Q: The CEO of GE begins and ends each annual meeting by ________. A) introducing the firm's senior officials B) reviewing the firm's financial details C) restating the firm's integrity principles D) asking stockholders for their opinions

Q: In a recent survey, what percent of investors said they would move their account if they discovered the company was involved in unethical behavior? A) 17% B) 37% C) 67% D) 97%

Q: Which of the following firms has NOT been exposed for ethical abuses and corrupt conduct? A) Enron B) Lehman Brothers C) WorldCom D) General Electric (GE)

Q: What is the difference between ethics and corporate social responsibility as each concept applies to corporations?

Q: Citizenship is the discipline dealing with what is good and bad, or right and wrong, or with moral duty and obligation.

Q: Ethics, corporate social responsibility, and corporate sustainability are everyone's business, including HR professionals.

Q: Which term refers to the discipline that deals with what is good and bad or right and wrong? A) morals and traditions B) social responsibility C) cultural norms D) ethics

Q: What is the purpose of a social audit? What methods are available to firms that want to conduct social audits?

Q: Pollution control and corporate giving is included in the listing of socially oriented activities.

Q: Generally only two types of social audits are being used.

Q: Public and voluntary sector organizations are trying to assess their social performance systematically.

Q: To restore trust from negative publicity of corporate misdeeds, businesses need to only conduct financial audits.

Q: A typical social audit in a business focuses on corporate revenues, cash flows, and retained earnings.

Q: The ideal social audit lists socially responsible activities and how much each one costs.

Q: A social audit is a systematic assessment of a company's activities in terms of its social impact.

Q: According to your textbook, the ideal social audit would involve ________. A) presenting an inventory list of socially responsible activities B) calculating socially relevant expenditures C) determining the true benefits to society of any socially oriented business activity D) adding terms and definitions to the lexicon of socially responsible behavior

Q: Which of the following would NOT be considered a socially oriented activity for a firm? A) ADA adherence B) minority training C) corporate giving D) pollution control

Q: Which of the following is NOT one of the types of social audits currently being utilized? A) simple inventory of activities B) analysis of social and cultural norms C) compilation of socially relevant expenditures D) determination of social impact

Q: Which of the following is NOT a topic included in the social responsibility audit focus? A) open communication B) treatment of employees C) leadership D) management structure

Q: Which term refers to a systematic assessment of a company's activities in terms of social impact? A) managerial appraisal B) social audit C) social responsibility metric D) ethics audit

Q: Identify the term "sustainability" and discuss its role in business.

Q: What is corporate social responsibility (CSR)? Identify and discuss the characteristics of a CSR company.

Q: In a narrow sense, the term "sustainability" can be defined as meeting the needs of the present without compromising the ability of future generations to meet their own needs.

Q: Corporate social responsibility and corporate sustainability are unrelated terms.

Q: After more than 15 years of corporate social responsibility programs, Bangladesh's garment workers are ________. A) paid a living wage B) among the worst paid in the world C) offered benefits, such as health care and paid vacations D) some of the best paid workers in the world

Q: What role should ethics training play in a corporation's overall strategy?

Q: Identify and discuss the arguments against corporate social responsibility.

Q: Before the 2010 oil spill in the Gulf of Mexico, British Petroleum promoted itself as being ecofriendly, stating that BP stood for "Beyond Petroleum."

Q: According to the World Commission on Environment and Sustainability, when a company creates wealth for its shareholders, society as a whole will also benefit.

Q: Corporate social responsibility is the model in which the pursuit of profit is replaced by the pursuit of social and environmental goals.

Q: An organization's middle managers usually initiate a corporation's approach to social responsibility.

Q: Procter & Gamble has served as a leader in corporate social responsibility by developing and implementing environment-protection technology and encouraging employees to participate in civic activities.

Q: Many organizations today refer to the "triple bottom line" suggesting that attention is now being paid to social and environmental concerns as well as economic issues.

Q: According to the Nobel-Prize-winning economist, Milton Friedman, the only social responsibility of a business is to increase its profits.

Q: Corporate social responsibility (CSR) is the implied, enforced, or felt obligation of managers, acting in their official capacity, to serve or protect the interests of groups other than themselves.

Q: Surveys indicate that most companies link employee bonuses to ethical performance.

Q: Ethics training for global firms requires accurate translations as well as localization.

Q: According to the FSGO, firms must provide ethical training to employees.

Q: In his book Capitalism and Freedom, Milton Friedman argues that ________. A) doing well while doing good is an essential corporate mantra B) socially responsible behavior adds to the corporation's bottom line C) corporations are responsible for the environment, society, and profits D) the only social responsibility of business is to increase profits

Q: A global organization known as ________ helps member companies achieve success in ways that respect ethical values, people, communities, and the environment. A) Global Businesses United for Change B) World Commission on Sustainability C) Socially Responsible Corporate Citizens D) Business for Social Responsibility

Q: Over the years, Procter & Gamble has pursued programs in all of the following areas EXCEPT ________. A) strip mining in Eastern Kentucky B) employment opportunities for women and minorities C) environment-protection technology D) involvement in civic activities and the political process

Q: The model in which environmental, social, and economic responsibilities are satisfied concurrently is known as ________. A) corporate social responsibility B) global activism C) giving back to the planet D) restoration and revivification

Q: According to the World Commission on Environment and Sustainability, the narrow definition of sustainability is ________. A) meeting the needs of the present without compromising the ability of future generations to meet their own needs B) foregoing the needs of the present to enhance the ability of future generations to meet their own needs C) meeting the needs of the present without considering the ability of future generations to meet their own needs D) pursuing the needs of the present while assuming that future generations will do the same

Q: Which of the following companies announced that it would double its green technology research expenditures and "make money doing it"? A) General Electric B) Burger King C) Procter & Gamble D) Hewlett-Packard

Q: Before the 2010 oil spill in the Gulf of Mexico, British Petroleum (BP) had ________. A) provided sustainability training to its oil rig workers B) been fined more than $100 million for safety violations C) never claimed to be anything more than an oil company D) invested billions in stronger safety protocols on its drilling rigs

Q: What percentage of the S&P 500 Index companies reported having an active sustainability program in place in 2016? A) 75% B) 81% C) 43% D) 90%

Q: Ethics training should ________. A) start at the bottom and move upward through all organizational levels B) focus only on the employees who deal with the public on a day-to-day basis C) begin at the top and continue through all levels of the organization D) start with mid-level management and move laterally through the organization

Q: The philosophy of sustainability at Dow Chemical is exemplified by the slogan ________. A) "Better living through chemistry." B) "If you can't do it better, why do it?" C) "If we don't do it, somebody else will." D) "With chemicals, there's no such thing as a bad day."

Q: Sustainability has been an integral part of ________ for more than 65 years. A) McDonald's B) Home Depot C) JP Morgan Chase D) Johnson & Johnson

Q: ________ is a business and investment approach that strives to use the best business practices to meet the needs of current and future shareholders. A) Corporate social responsibility B) Corporate sustainability C) First-in, first-out inventory management D) Cash-flow maximization

Q: In a business sense, one can think of corporate sustainability as providing ________. A) long-term profitability B) short-run cash flow C) intermediate tax breaks D) just-in-time inventory management

Q: A sustainable corporation is capable of continuing ________. A) in today's marketplace B) in the marketplace of the future C) not only in today's marketplace but also in the marketplace of the future D) none of the above

Q: Describe some of the reasons for the expected growth in employment opportunities in HR.

Q: Data literacy is the ability to access, assess, interpret, manipulate, summarize, and communicate data.

Q: Social welfare, the economy, and the environment do not have an impact regarding corporate sustainability.

Q: Corporate sustainability and corporate social responsibility are focuses that HRM needs to give attention to due to its impact on the organization and in society.

Q: Business ethics are sets of guiding principles that influence the way individuals and organizations behave within the society that they operate.

Q: The ability to learn a concept and then appropriately apply that knowledge in another setting to achieve a higher level of understanding is known as ________. A) information technology B) collaboration C) social responsibility D) knowledge application and analysis

Q: What type of learning involves situation in which individuals actively work together on a task, constructing meaning and knowledge as a group through dialogue and negotiation resulting in a final product reflective of their joint, interdependent actions? A) collaborative B) engagement C) social D) corporate culture

Q: Which of the following skills for your career involves purposeful and goal-directed thinking used to define and solve problems, make decisions or form judgments related to a situation or set of circumstances? A) collaboration B) critical thinking C) interpersonal D) managing

Q: ________ is defined as effective use of oral, written, and nonverbal skills. A) Generalist and specialist B) Executive and generalist C) Communication D) Manager and generalist

Q: Although cultural misunderstandings are common, they are not hazards to executives managing global workforces

Q: Americans find it easy to deal with China's culture.

Q: The United States and the United Kingdom are two countries that share the same language but have cultural barriers.

Q: Americans' use of colloquialisms often creates cultural barriers.

Q: Cultural differences reveal themselves in everything EXCEPT which of the following? A) workplace environments B) global enterprises C) social interaction D) concept of time and space

Q: Which of the following defines learned behavior that develops as individuals grow from childhood to adulthood? A) country culture B) employee engagement C) corporate culture D) global diversity

Q: Provide a brief definition of a country's culture. How does the culture of a country affect global business?

Q: The cultural norms of Japan promote ________. A) competition between employees B) unionization C) competency-based pay D) loyalty and teamwork

Q: In a typical small business, HR functions are often handled by ________. A) outside vendors B) compensation analysts C) HRM specialists D) line managers

Q: According to the Small Business Administration, all of the following EXCEPT ________ are part of the definition of a small business. A) limited to a local marketplace B) independently owned and operated C) organized for profit D) not dominant in its field

Q: Employer branding is about pursuing an inclusive corporate culture in which newcomers feel welcome and everyone sees the value of his or her job.