Q&A Hero

Q: What is multigenerational diversity? How does it affect the contemporary workplace?

Q: What is diversity management?

Q: The H-1B employment visa allows U.S. citizens the opportunity to work for companies located outside the United States.

Q: The concept of "multigenerational diversity" has gained increasing recognition as a workplace issue.

Q: Members of Generation Y are also known as Digital Natives.

Q: The members of Generation X, born between the mid-1960s and the late 1970s, believe in lifetime job security.

Q: The H-1B employment visa is no longer available because of the high unemployment rate that began during the 2007/2009 recession.

Q: Surveys indicate that employers who hire disabled employees are less likely to hire additional disabled employees because of the costs associated with ADA compliance.

Q: The U.S. Bureau of Labor Statistics estimates that 7.3 million workers 65 and over will be working in 2022, down from about 13.2 million today.

Q: In today's workplace, women make up the majority of the American workforce.

Q: Firms that are considered excellent places to work by working mothers typically offer flextime and telecommuting options.

Q: Approximately 70 percent of mothers with school-age children are in the workforce.

Q: The number of single-parent households in the United States has decreased primarily because the number of marriages ending in divorce has dropped sharply in recent years.

Q: An estimated 89 percent of Fortune 500 firms now ban discrimination on the basis of sexual orientation.

Q: The Supreme Court ruled that same-sex marriage is protected under the Due Process and Equal Protection Clauses of the Fourteenth Amendment.

Q: The invisible barrier in organizations which prevents many women and minorities from achieving top level management positions is called the ________. A) glass ceiling B) marble mantle C) stone staircase D) granite hurdle

Q: The concept of ________ as a legitimate workplace diversity issue has gained increasing recognition. A) multigenerational diversity B) race and ethnicity C) sexual orientation D) disability

Q: What is the likely reason that the trend in layoffs involves retaining older workers rather than younger workers? A) Older workers are less expensive for firms to employ. B) Older workers are more productive than younger workers. C) Older workers serve as role models for younger workers. D) Skills of older workers are desired by firms.

Q: What is the label affixed to U.S. workers born between the mid-1960s and late 1970s? A) Generation X B) Baby Boomers C) Generation Y D) Generation Z

Q: What is the one thing in common that that foreign-born workers have? A) little education B) eagerness to work C) well educated D) limited skills

Q: Many Baby Boomers are delaying retirement. According to U.S. Bureau of Labor Statistics, ________ will be working in 2024. A) 3 million workers 65 and over B) 20 million workers 65 and over C) 13.5 million workers 65 and over D) 7 million workers 65 and over

Q: According to Professor Ella Bell, what term refers to the stress of coping with membership in two cultures simultaneously? A) minority stress B) cultural stress C) role reversal D) bicultural stress

Q: Tanya and Jack are married and have two children. Tanya works as a nurse at a local hospital, and Jack is an accountant. Which term best describes Tanya and Jack? A) dual-career family B) multi-career couple C) baby boomer couple D) diverse family

Q: ________ is the concept used when organizations try-out professionals who are resuming their careers. A) Job rotation B) Returnships C) Flexible time D) Internship

Q: Women-owned businesses account for nearly ________ of all enterprises in the market today. A) 20% B) 14% C) 38% D) 79%

Q: It is estimated that ________ of Fortune 500 firms ban discrimination on the basis of sexual orientation. A) 50% B) 89% C) 36% D) 25%

Q: Which profession is dominated by women? A) teaching B) health care C) marketing D) management

Q: According to the U.S. Bureau of Labor Statistics data, just more than ________ of U.S. women work that have school-age children. A) 10% B) 88% C) 70% D) 44%

Q: What are the various components of a diverse workforce? What is diversity management? How can firms benefit from implementing diversity management programs?

Q: Programs that highlight a firm's diversity management program can be used to help attract desirable recruits.

Q: Diversity management requires managers to ensure that factors are in place to encourage the continued development of a diverse workforce by melding any differences among workers in order to achieve maximum productivity.

Q: Diversity management involves implementing EEOC rules to ensure that hiring discrimination does not occur.

Q: The challenge for managers in the coming decades will be to recognize that people with common, but different characteristics from the mainstream, often think, act, learn, and communicate differently.

Q: The terms "diversity management" and "equal employment opportunity" mean the same thing.

Q: Creating a supportive work environment in which all people can be effective is a characteristic of ________. A) EEOC guidelines B) affirmative action C) diversity management D) adverse impact management

Q: Which term refers to ensuring that factors are in place to encourage the continued development of a productive and diverse workforce by melding actual and perceived differences among workers? A) EEOC management B) affirmative management C) diversity management D) adverse impact management

Q: In order to achieve diversity in the workplace, management must ________. A) foster a culture that values individuals and their wide array of needs and contributions B) walk a fine line between political correctness and protectionism C) focus on laws, court decisions, and executive orders D) cultivate the bureaucracy and preserve the status quo

Q: According to diversity experts, diversity management requires employers to do all of the following EXCEPT ________. A) develop patience B) keep an open mind C) maintain a quota system D) cultivate cultural awareness

Q: According to ________, "Diversity is about our relatedness, our connectedness, our interactions, where the lines cross." A) Barack Obama B) Harris Sussman C) R. Roosevelt Thomas, Jr. D) Kathy Hannan

Q: In today's workplace, diversity is primarily concerned with race and gender.

Q: Why do some managers find the issue of diversity and diversity management to be challenging? A) Managing diversity is not required by law. B) There are few differences between equal employment opportunity and diversity. C) The definition of diversity is constantly changing. D) The laws governing the management of diversity are not well specified.

Q: What term refers to any actual or perceived difference among people, such as age, profession, lifestyle, or position? A) diversity B) culture C) climate D) environment

Q: In today's workplace, the definition of diversity is ________. A) focused on affirmative action B) constantly changing and expanding C) understood by everyone in the workplace D) all about equal employment opportunity

Q: ________ focuses on the principle that all workers regardless of any factor are entitled to the same privileges and opportunities. A) Human resources management B) Diversity management C) Performance management D) Equal opportunity

Q: People with characteristics that are common often do what differently? A) learn B) act C) think D) all of the above

Q: Provide the EEOC's definition of sexual harassment. Based on this definition, explain whether employers are responsible for the acts of their supervisors.

Q: Describe caregiver discrimination. Explain why it is becoming more prevalent.

Q: What is the purpose of the Uniform Guidelines on Employee Selection Procedures?

Q: Sexual harassment is a universal phenomenon across cultures.

Q: When individuals from two different cultures interact, there is a potential for sexual harassment problems.

Q: According to the Supreme Court's decision in TWA v. Hardison, employers have an obligation to accommodate sincerely held religious practices.

Q: According to the Uniform Guidelines on Sexual Harassment, employers are only liable for the sexual harassment acts of their managers when they have knowledge of the sexual harassment taking place.

Q: National origin applies exclusively to individuals who came from, or whose forebears came from, a particular country.

Q: The ADA protects people who currently use illegal drugs

Q: In recent years, what percentage of cases do employees win when caregiver discrimination lawsuits are filed? A) 67% B) 40% C) 75% D) 23%

Q: Kelly, an HR manager, has a male employee whose religious practices do not permit him to pay union dues. Which of the following should Kelly most likely ask the employee to do instead of paying union dues? A) work extra hours B) give his personal days to a coworker C) donate an equivalent amount of money to a charity D) give an equivalent amount of money to his church or synagogue

Q: As an HR manager at a global electronics firm, you have employees who practice many different religions. As a result, you have a number of employees who are prohibited from working on certain days of the week. Which of the following would be the LEAST appropriate method for accommodating an employee's religious practices? A) voluntary substitutes B) flexible scheduling C) vertical movements D) changes in job assignments

Q: Which term refers to discrimination against employees based on their obligations to care for family members? A) elderly care discrimination B) family care discrimination C) caregiver discrimination D) religious discrimination

Q: All of the following selection procedures are most likely discriminatory with regard to national origin EXCEPT denying employment based upon ________. A) fluency in English B) foreign training C) foreign education D) job knowledge

Q: In which Supreme Court decision was it held that same-sex sexual harassment may be unlawful under Title VII? A) Oncale v. Sundowner Offshore Services B) Meritor Savings Bank v. Vinson C) Harris v. Forklift Systems, Inc. D) Miller v. Bank of America

Q: What was the first sexual harassment case to reach the U.S. Supreme Court? A) Dothard v. Rawlingson B) Meritor Savings Bank v. Vinson C) Phillips v. Martin Marietta D) American Tobacco Company v. Patterson

Q: What are the fundamental principles of the Faragher v. City of Boca Raton and Burlington Industries, Inc. v. Ellerth cases in the realm of sexual harassment? A) Employers are not liable for the acts of their supervisors, regardless of whether the employer is aware of the sexual harassment act. B) Employers are totally liable for the acts of their supervisors only when the employer is aware of the sexual harassment act. C) Employers are liable for the acts of their supervisors, even if there was not intent to engage in sexual harassment. D) Employers are totally liable for the acts of their supervisors, when it involves a tangible employment action.

Q: Quid pro quo represents a type of ________ discrimination. A) age B) sexual orientation C) sex D) disabilities

Q: How many modified changes were made to the Uniform Guidelines since they were published in 1978? A) 3 B) 5 C) 1 D) 2

Q: You are a human resource manager with a large manufacturing firm. Yesterday, you heard one of your recruiters ask an applicant the following question: "What previous medical conditions have you experienced?" Would this be an employment standard to avoid? If this is an employment standard to avoid, what law or court decision is it based on? A) No, Weber v. Kaiser Aluminum and Chemical Corporation B) Yes, Age Discrimination in Employment Act C) Yes, Civil Rights Act of 1991 D) Yes, American with Disabilities Act

Q: Which case established that firms may not require preemployment medical examinations before making hiring decisions? A) Noe v. Delta Airlines B) Premeaux v. Continental Airlines C) Leonel v. American Airlines D) Phelps v. Northwest Airlines

Q: What is the difference between diversity management and affirmative action?

Q: How can age be a BFOQ? Provide specific examples in your answer.

Q: Adverse impact occurs if women and minorities are not hired at the rate of at least 80 percent of the best-achieving group.

Q: The Uniform Guidelines provide a single set of principles to assist employers in complying with federal prohibitions against discriminatory employment practices.

Q: France considers a hostile environment as the only basis for sexual harassment claims.

Q: One or more jobs that have similar content, wage rates, and opportunities is known as a job group.

Q: Federal laws require firms to implement affirmative action programs, which are monitored by the EEOC.

Q: Affirmative action programs involve hiring women or minorities ________. A) in equal numbers B) according to local and state quotas C) according to existing Executive Orders D) in proportion to their representation in the relevant labor market

Q: Which Executive Order amended EO 11246 and changed the word "creed" to "religion" and added sex discrimination to the other prohibited items? A) EO 11838 B) EO 10988 C) EO 11375 D) EO 11102

Q: Which term refers to a directive issued by the president that has the effect of a Congressional law? A) presidential citation B) executive order C) executive mandate D) administrative directive

Q: The Office of Federal Contract Compliance Programs (OFCCP) is very specific about what should be included in a(n) ________. A) affirmative action plan B) non discrimination statement C) hiring plan D) OFCCP report on selection tests

Q: Executive Order 11478 is most like which of the following laws? A) Title II of the Americans with Disabilities Act B) Title VII of the Civil Rights Act of 1964 C) Title VII of the Civil Rights Act of 1991 D) Title I of the Genetic Information Nondiscrimination Act

Q: President Bill Clinton amended Executive Order 11478 by adding ________ to the list of protected classes. A) age B) sexual orientation C) disabilities D) genetic predisposition for disabilities

Q: In 1998, President Bill Clinton included ________ as a protected class in government executive orders. A) ethnicity B) disabilities C) sexual orientation D) religion