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Q:
In the ________ phase of the traditional SDLC, the functional requirements have to be converted to system and process flow charts, user input screens, sample reports, etc.
A) maintenance
B) design
C) implementation
D) analysis
E) investigation
Q:
The primary task of the ________ phase of the traditional SDLC is to determine the user requirements of the new system.
A) maintenance
B) design
C) implementation
D) analysis
E) investigation
Q:
In the ________ phase of the traditional SDLC, the team should do a thorough analysis of the costs and benefits of the proposed system.
A) maintenance
B) design
C) implementation
D) analysis
E) investigation
Q:
The phases of the traditional SDLC include investigation, design, implementation, ________, maintenance.
A) feasibility
B) purchasing
C) analysis
D) value proposition
E) ASAP
Q:
For ERP implementations, it is best if the ________ is composed of people with a wide variety of IT and business skills.
A) consulting team
B) development team
C) management team
D) technical group
E) change management group
Q:
The SDLC uses a(n) ________ approach for problem solving.
A) direct
B) heuristic
C) logical
D) technical
E) system
Q:
The SDLC provides a systematic process for planning, ________, and creating an information system for organizations.
A) designing
B) purchasing
C) managing
D) financing
E) visualizing
Q:
To keep the costs down and also to minimize the chance of surprises, it is generally a good rule of thumb to minimize the number of:
A) purchases.
B) customizations.
C) embedded processes.
D) special tools.
Q:
The most critical success factor for ERP systems is to have a solid commitment of the:
A) consultants.
B) IT department.
C) top management.
D) end users.
Q:
Compared with the traditional SDLC, the ERP life cycle is more focused on reengineering organizational ________ and change management.
A) decisions
B) products
C) practices
D) processes
E) functions
Q:
In the ERP life cycle, one of the key early decisions is the ________ selection.
A) programs
B) systems
C) vendor
D) network
Q:
The ________ provide knowledge to embed business rules and input for interface and report design.
A) SMEs
B) IT gurus
C) managers
D) decision makers
Q:
The ERP life cycle is often just as rigorous as the traditional ________ life cycle.
A) network
B) project
C) BIM
D) SDLC
Q:
An example of a deliverable that would be due at the end of each stage of the traditional ERP life cycle would be a(n):
A) application.
B) database.
C) report.
D) project.
Q:
ERP packages are complex software packages with embedded business processes.
Q:
The BIM methodology is best suited for full life cycle ERP projects involving some custom-built solutions.
Q:
The BIM methodology for ERP implementations was developed by Accenture in the 1990s.
Q:
The ASAP methodology makes use of predefined business tiers.
Q:
SAP's rapid implementation methodology is called ASAP.
Q:
The value proposition helps to ensure that the ERP solution being considered makes sound business sense.
Q:
Deloitte & Touche developed an ERP implementation methodology called RAD.
Q:
The use of rapid implementation methodologies for ERP implementations has drastically decreased.
Q:
Consultants play an important role in the slow implementation of ERP systems.
Q:
System handover, or knowledge transfer is the major activity of the operation stage of the ERP life cycle.
Q:
During the Acquisition and Development stage of the ERP life cycle, the data team works on multiplying data from the old system to the new one.
Q:
Preliminary training of the users with a sandbox is done in stage three of the ERP life cycle.
Q:
The feasibility study is conducted in the scope and commitment stage of the ERP life cycle.
Q:
The ERP life cycle expands at a much faster pace than in the traditional SDLC.
Q:
ASAP, and FastTrack are examples of vendor driven ERP development methodologies.
Q:
Like SDLC, the ERP development life cycle provides a systematic approach to implementing ERP software.
Q:
An ERP Implementation plan is used to create a roadmap for the implementation.
Q:
In the 1990s Hershey Corp. lost millions of dollars when their supply chain distribution systems were disrupted by their ERP implementation during their holiday sales period.
Q:
Since ERP systems use packaged software, they are very similar to PC-based software packages like Microsoft Office.
Q:
EUD is applicable to ERP systems for designing the underlying database applications.
Q:
End-user development became popular with the advent of personal computers in the 1980s.
Q:
In the prototyping approach, end users create their own applications.
Q:
In ERP implementations, many companies install a toolbox system to expose users to the system functionality.
Q:
Prototyping is an example of a rapid development approach.
Q:
The SDLC would not be appropriate for designing a new web page.
Q:
The implementation phase begins with defining the user requirements.
Q:
In the design phase the technical requirements from the analysis phase have to be converted into network infrastructure designs.
Q:
In the analysis phase, the development team should focus on finding all the bottlenecks and constraints of the existing system.
Q:
In the analysis phase, the development team should consist of just consultants and technical specialists.
Q:
At the end of the investigation phase, a report is prepared for management and stakeholders.
Q:
The investigation phase should be conducted by the IT department.
Q:
The cost/benefits of a system that can be quantified are called intangible.
Q:
Economic feasibility addresses whether the problem can be solved with the current generation of information technology.
Q:
The SDLC process actually begins when someone in the organization identifies a need for a new system.
Q:
The traditional SDLC methodology breaks system development into six different phases.
Q:
The main reason for the early system development failures was a lack of clear leadership.
Q:
The SDLC process involves high-level problems and so doesn't require technical problem solving skills.
Q:
The systems approach to problem solving breaks complex problems up into more manageable, smaller problems.
Q:
The process of developing new information systems is called the SDLC.
Q:
ERP system development projects are not very complex so they don't need a structured development process.
Q:
What is a Web-based Architecture? What impact will it have on ERP systems?
Q:
What is a Service Oriented Architecture? How is this being used to implement ERP systems?
Q:
Briefly describe three different benefits of using an SOA for an ERP implementation.
Q:
Briefly describe three different drawbacks of using an SOA for an ERP implementation.
Q:
Why is the decision about which architecture to use when implementing an ERP system so important and complex?
Q:
Why are infrastructure considerations so important when implementing an ERP system?
Q:
What resides on the application tier of an ERP architecture? Give an example from a real system of what resides on the application tier.
Q:
List and describe the three different layers of a traditional ERP architecture.
Q:
Describe one potential benefit related to each of the main ERP modules.
Q:
What are the typical modules available in an ERP system?
Q:
The next generation web-based architectures will help to deliver ________ access to ERP systems.
A) limited
B) centralized
C) short term
D) ubiquitous
E) none of the above
Q:
The ________ client/server architecture has been shown to improve performance for groups with a large number of users.
A) one-tier
B) two-tier
C) three-tier
D) four-tier
E) none of the above
Q:
The GUI resides on the ________ layer of the three-tier system architecture.
A) logical
B) presentation
C) GUI
D) application
E) none of the above
Q:
A drawback of the two-tier ERP architecture is that it requires expensive ________ for integrating other systems.
A) middleware
B) 1 tier systems
C) 3 tier systems
D) n-tier systems
E) none of the above
Q:
The first generation of the distributed IT architecture involved ________ tiers.
A) one
B) two
C) three
D) n
E) none of the above
Q:
The IT infrastructure in organizations has moved from centralized to client-server and ________.
A) distributed
B) recentralized
C) siloed
D) unmanageable
E) none of the above
Q:
Third party system integration can be done in either the portal or the ________ layer.
A) presentation
B) logical
C) GUI
D) application
E) none of the above
Q:
Because of the tremendous load that an ERP system places on the corporate LAN and WAN, it is crucial that companies go through network ________, when deploying an ERP system.
A) implementations
B) upgrades
C) downtime
D) capacity planning
E) none of the above
Q:
Many ERP implementations fail to realize all the benefits because they don't provide the system with enough network ________.
A) bandwidth
B) traffic
C) software
D) hardware
E) none of the above
Q:
In the ERP system, user ________ are set up to define the access rights for each and every functional user of the system.
A) accounts
B) GUIs
C) applications
D) roles
E) none of the above
Q:
The web-based portal is part of the ________ tier.
A) application
B) presentation
C) GUI
D) Application
E) none of the above
Q:
The global organization that helps to promote the use of a common language is called ________.
A) NCAA
B) OASIS
C) ICANN
D) Netweaver
E) none of the above
Q:
The ________ tier consists of a web browser and a reporting tool.
A) GUI
B) logical
C) presentation
D) application
E) database
Q:
The GUI resides on the ________ tier.
A) logical
B) presentation
C) GUI
D) Application
E) none of the above
Q:
The term ________ refers to system architectures that can have any number of distinct tiers including 4-tiers and more.
A) frontier
B) m-tier
C) n-tier
D) 4 tier
E) none of the above
Q:
In ________ environments, clients only need access to the Internet and a standard browser like Internet Explorer with a few plug-ins to interact with ERP applications.
A) server-centric
B) web-based
C) client-centric
D) n-tier client/server