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Q:
The ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as ________. A) human skills B) technical skills C) conceptual skills D) cognitive skills E) analytical skills
Q:
Which of the following is true regarding technical skills? A) They can be learned only through formal education. B) They encompass the ability to apply specialized knowledge. C) They are not required at all kinds of jobs. D) They are monopolized by professionals. E) They comprise the ability to understand and motivate people.
Q:
The role of a(n) ________ is a type of informational role according to Mintzberg€s classification of managerial roles.
A) figurehead
B) disseminator
C) liaison
D) entrepreneur
E) negotiator
Q:
According to Mintzberg's classification of managerial roles, which of the following is a kind of decisional role?
A) negotiator
B) disseminator
C) liaison
D) spokesperson
E) monitor
Q:
According to Mintzberg's classification of managerial roles, which of the following is a kind of interpersonal role?
A) monitor
B) disseminator
C) spokesperson
D) entrepreneur
E) liaison
Q:
360.org, an organization working toward curbing climate change, recently conducted an interview with Jessica for the position of a public relations officer. However, interviewers Brenda and Laura are divided over whether Jessica should be given the job. Brenda believes that Jessica does not have in-depth knowledge about the issue of global warming and its impact. On the other hand, Laura feels that Jessica would be perfect for the job because she has strong networking and interpersonal skills. Which of the following, if true, would strengthen Laura€s argument?
A) Gaining the support of corporate giants would comprise a large part of the job.
B) Jessica will need to prepare extensive reports about the issue of climate change.
C) The role will require Jessica to give presentations to environmental experts on renewable modes of energy.
D) Jessica had negligible experience in research and development.
E) Jessica has weak analytical skills to solve problems associated with implementing options of renewable energy.
Q:
According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to make or approve significant organizational decisions and assign human, physical, and monetary assets.
A) disseminator
B) liaison
C) entrepreneur
D) resource allocator
E) disturbance handlers
Q:
According to Mintzberg's classification of managerial roles, a(n) ________ searches the organization and its environment for opportunities and initiates projects to bring about change.
A) spokesperson
B) disturbance handler
C) entrepreneur
D) resource allocator
E) negotiator
Q:
The role of a(n) ________, according to Mintzberg's classification of managerial roles, is to transmit information to outsiders about an organization€s plans, policies, actions, and results and to serve as an expert in the organization€s industry.
A) spokesperson
B) disturbance handler
C) entrepreneur
D) leader
E) liaison
Q:
According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to transmit information received from outsiders or from other employees to members of the organization.
A) entrepreneur
B) resource allocator
C) spokesperson
D) leader
E) disseminator
Q:
Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming line of winter clothing. She is currently researching online to know what is in vogue this season. In addition, she is also networking with contacts from the press and fashion magazine editors to understand the changing tastes of consumers. Which of the following roles is Simpson playing according to Mintzberg€s classification of managerial roles?
A) figurehead
B) leader
C) symbol head
D) monitor
E) spokesperson
Q:
Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networking with managers who are working on the issue of food safety. Through her network of contacts, she strives to gain information about the stakeholders in the food industry and other lobby groups. Which of the following roles is George most likely to be playing according to Mintzberg€s classification of managerial roles? A) figurehead B) leader C) liaison D) entrepreneur E) resource allocator
Q:
Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new product in the market. Her work in the next few weeks involves sharing knowledge about the product with her team members. She will also need to inspire them to reach their sales targets and clarify any doubts about the new product. Which of the following roles is Ortiz playing? A) leader B) liaison C) disseminator D) spokesperson E) negotiator
Q:
According to Henry Mintzberg, a factory supervisor giving a group of high school students a tour of the plant may be termed as a ________. A) leader B) figurehead C) resource allocator D) negotiator E) disturbance handler
Q:
Which of the following functions do managers undertake as part of planning functions?
A) defining an organization's goals
B) implementing strategies for achieving goals
C) executing plans to integrate activities
D) accomplishing goals of a project
E) employing strategies to coordinate tasks
Q:
Lesley Torres is a project manager for the campaign €Action against Deforestation in Indonesia.€ She recently faced a glitch when the campaign could not be launched publicly according to schedule. Torres monitored the schedule to find the cause of the delay before speeding up the implementation process by allocating more members for the implementation phase. By doing this, which of the following functions is she performing?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
Q:
Johanna Reid, a campaign manager at a child rights organization, recently started working on an illiteracy project. During the project, she needs to motivate team members to attain their project milestones and direct them through different phases of the project. Which of the following kinds of functions will these tasks be covered under? A) planning B) organizing C) scrutinizing D) evaluating E) leading
Q:
Sally Mitchell works as a manager at an environmental organization. She is currently working on a global warming project and decides which tasks related to creating awareness about the issue need to be done. In addition, she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell undertaking? A) planning B) organizing C) scrutinizing D) controlling E) envisioning
Q:
________ are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations. A) Assistants B) Managers C) Secretaries D) Interns E) Apprentices
Q:
one of the benefits of transitioning to icd-10 is fewer _______ claims.
Q:
three recognized types of icd-10 adoption costs include system changes, training costs and __________ losses.
Q:
a project planning budget should include relevant costs such as software and __________.
Q:
lost productivity costs result from a slow-down in coding bills and claims because of the need to learn about information on the relevant cms website page.
Q:
cms identified three types of individuals who would require training on icd-10, including physicians, coders and code users.
Q:
the change from icd-9 to icd-10 includes icd-10-cm diagnosis codes moving from approximately 13,000 codes to approximately 68,000 available codes and icd-10 procedure codes moving from approximately 3,000 codes to approximately 87,000 available codes.
Q:
two modifications of the international classification of diseases, 10th revision (icd-10) have been developed in the united states. one is a clinical modification that is called the "icd-10-pcs". the other is a procedure classification system that is called the "icd-10-cm".
Q:
identifying stakeholders and commencing to assess impacts of the icd-10 adoption are considered part building the situational analysis swot matrix.
Q:
situational analysis is particularly appropriate for the analysis of electronic records system implementation such as icd-10 because: a. it allows collaboration among multiple knowledge areas b. it imposes a discipline that allows a meeting of minds to better occur c. it is required by cms d. a & b e. a & c f. b & c g. all of the above
Q:
after formulating strategies and identifying goals, the second part of cms situational recommendations include how many of the following: a. develop training programs b. develop implementation plan for systems changes c. plan for documentation changes d. a & b e. a & c f. b & c g. all of the above
Q:
in regard to system implementation planning recommendations, the phase called planning for strategic control should include the following: a. plan measurement tools b. plan actions to implement c. plan evaluation strategies d. a & b e. a & c f. b & c g. all of the above
Q:
in regard to system implementation planning recommendations, the phase called strategic implementation and organizing should include the following: a. acquire resources to implement b. evaluate financial impact c. develop objectives d. a & b e. a & c f. b & c g. all of the above
Q:
outpatient providers and suppliers directly impacted by icd-10 transition costs include: a. outpatient care centers b. medical diagnostic and imaging services c. durable medical equipment manufacturers d. a & b e. a & c f. b & c g. all of the above
Q:
providers and suppliers directly impacted by icd-10 transition costs include how many of the following: a. hospitals b. physician offices c. health insurance carriers and third party administrators d. a & b e. a & c f. b & c g. all of the above
Q:
icd-10 implementation assumes that inpatient coders will lose productivity during an initial time period. it is further assumed that the coders productivity would: a. increase month by month over the first year b. increase month by month over the initial six-month period c. decrease month by month over the initial six-month period d. decrease month by month over the first year e none of the above
Q:
icd-10 implementation assumes that inpatient coders will lose productivity during an initial time period. cms estimated this productivity loss in dollars and cents. first cms estimated a cost per hour, in dollars, for an inpatient coder. then cms estimated how many extra minutes an inpatient coder would take for each inpatient claim. it was then possible to calculate a cost per claim. to do so, first calculate a cost per minute. then multiply the cost per minute times which of the following? a. the extra minutes per claim b. the cost per hour c. the total number of claims d. none of the above
Q:
assume your team is preparing a swot matrix concerning the icd-10 adoption issue, and they are now considering all the governmental compliance requirements to be met. where would you place these compliance requirements within the swot matrix? in the: a. strengths b. internal weaknesses c. external opportunities d. external threats e. any of the above f. none of the above
Q:
other examples of vendor software and systems that will need revising due to the change from icd-9 to icd-10 include how many of the following: a. billing systems b. medical records abstraction c. reporting programs and external interfaces d. a & b e. a & c f. b & c g. all of the above
Q:
examples of vendor software and systems that will need revisions due to the change from icd-9 to icd-10 include how many of the following: a. physician office systems b. contract management programs c. claims submission d. a & b e. a & c f. b & c g. all of the above
Q:
when preparing a swot matrix for an information technology analysis concerning the icd-10 adoption issue, in which of the four components would the team logically enter the governments incentive payment? a. strengths b. weaknesses c. opportunities d. threats e. any of the above f. none of the above
Q:
examples of systems used to model or calculate that are impacted by the change from icd-9 to icd-10 include how many of the following: a. presentation of clinical content for support of plans of care b. business rules guided by patient condition or procedure c. selection criteria within electronic medical records d. a & b e. a & c f. b & c g. all of the above
Q:
examples of specifications that will need revising due to the change from icd-9 to icd-10 include how many of the following: a. data file extracts b. analytic software that performs business analysis c. analytic software that provides business support d. a & b e. a & c f. b & c g. all of the above
Q:
transition to the new diagnosis codes provides how many of the following benefits: a. detail improves the accuracy of data used for medical research b. precisely defines procedures with detail about body parts and any device used c. supports interoperability and the exchange of health data between other countries and the united states d. a & b e. a & c f. b & c g. all of the above
Q:
transition to the new procedure codes provides how many of the following benefits: a. provides detailed descriptions of methodology and approach for procedures b. provides detailed descriptions for body parts c. precisely defines procedures with detail about body parts, approach, any device used and qualifying information d. a & b e. a & c f. b & c g. all of the above
Q:
cms acknowledges which of the following in regard to transition costs from icd-9-cm to icd-10 code sets: a. large providers and institutions will most likely need to make system changes and software upgrades b. small providers will most likely also need to make system changes as well as software upgrades c. some transition costs are unavoidable d. a & b e. a & c f. b & c g. all of the above
Q:
management must make decisions about major icd-10 transition costs incurred by their own organization. which of the following will generally be true? a. if proper standards are adopted (version 5010 is an example), there should not be any other transition costs to the organization b. some costs to the organization will be one-time costs c. other costs to the organization will become recurring costs d. b & c e. none of the above
Q:
other benefits of transitioning to icd-10 that have been identified by cms include the following: a. more accurate payments for new procedures b. fewer improper claims c. guaranteed governmental financial assistance in transitioning d. a & b e. a & c f. b & c g. all of the above
Q:
according to cms, benefits of transitioning to icd-10 include the following: a. improved disease management b. improved health conditions and outcomes c. compatibility of worldwide disease monitoring and reporting d. a & b e. a & c f. b & c g. all of the above
Q:
the icd-10 copyright is owned by the: a. national center for health statistics (nchs) b. centers for medicare and medicaid services (cms) c. centers for disease control and prevention (cdc) d. none of the above
Q:
the national center for health statistics (nchs) is: a. an agency within the centers for medicare and medicaid services (cms) b. the federal agency that is responsible for use of the icd-10 in the united states c. one of the international centers collaborating with the who to develop and revise the icd d. a & b e. a & c f. b & c
Q:
according to the national center for health statistics, the international classification of diseases, 10th revision (icd-10) is designed to promote international comparability in the: a. processing of certain statistics b. classification of certain statistics c. presentation of certain statistics d. a & b e. a & c f. b & c g. all of the above h. none of the above
Q:
the international classification of diseases is: a. the international standard diagnostic classification b. used for all general epidemiological purposes c. used for many health management purposes and clinical use d. a & b e. a & c f. b & c g. all of the above h. none of the above
Q:
the centers for medicare and medicaid services has developed a procedure classification system termed the icd-10-pcs. the icd-10-pcs procedure classification system has been developed for use in: a. all types of healthcare treatment settings in the united states b. inpatient hospital settings only within the united states c. all types of healthcare treatment settings in any of the international centers that are collaborating with the world health organization regarding this project d. a & b e. a & c f. b & c g. none of the above
Q:
the national center for health statistics has developed a clinical modification of the icd-10, termed the icd-10-cm. the icd-10-cm diagnosis classification system has been developed for use in: a. all types of healthcare treatment settings in the united states b. inpatient hospital settings only within the united states c. all types of healthcare treatment settings in any country that has adopted icd-10 d. a & b e. a & c f. b & c g. none of the above
Q:
cms estimated that hospital coders would incur productivity losses after icd-10 implementation over a period of: a: 6 months b. 12 months c. 18 months
Q:
the cms computation of icd-10 training costs includes: a. expenses of training b. lost work time c. hospital system hardware and software costs d. all of the above e. both a and b only f. none of the above
Q:
the change from icd-9 to icd-10 represents a significant technological problem. chapter 26 lists twenty-five examples of various systems and applications that are affected by this change, including: a. specifications that will need revising b. vendor software and systems that will need revisions c. systems used to model or calculate that are impacted d. all of the above e. a and b only
Q:
cms has extended the deadline for icd-10 compliance by one year. the compliance date is now october 1st of: a. 2013 b. 2014 c. 2015 d. none of the above
Q:
the three stages of meaningful use are summarized as follows: -stage 1 includes data capture and sharing -stage 2 includes advanced ________ processes -stage 3 includes ________ outcomes.
Q:
a fraction has two parts; the numerator is the top number and the ___________ is the bottom number.
Q:
under the ehr incentive medicare program, hospital incentives are based on ____________ hospital services.
Q:
meaningful use means providers must show they are meaningfully using their certified ehr technology by meeting thresholds (or minimum levels) for a number of ____________.
Q:
"certified ehr technology means an electronic health record that has been especially certified for ___________________________________.
Q:
at the time of this writing the current version of electronic transmission standards is version 5010.
Q:
the ehr incentive initiative includes both a medicare incentive program and a medicaid incentive program. eligible professionals are able to receive the same dollar amount of payments under either the medicare or the medicaid program.
Q:
menu objectives are mandatory while core objectives provide a choice for the provider.
Q:
in general, under the ehr incentive medicare program an eligible hospital can receive a two-part payment that includes (1) an initial base amount and (2) a medicare share that is computed according to a formula.
Q:
healthcare industry segments that are directly affected by the adoption of updated electronic transaction standards include: a hospitals and physicians b. commercial health plans c. clearinghouses and vendors d. a & b e. a & c f. b & c g. all of the above
Q:
the stage 3 criteria for meaningful use focus upon how many of the following items: a. improving quality, safety, and efficiency leading to improved health outcomes b. access to comprehensive patient data through patient-center health information exchange (hie) c. begin to report clinical quality measures and public health information d. a & b e. a & c f. b & c g. all of the above
Q:
the stage 2 criteria for meaningful use focus upon how many of the following items: a. more rigorous health information exchange (hie) b. increased requirements for e-prescribing and incorporating lab results c. more patient-controlled data d. a & b e. a & c f. b & c g. all of the above
Q:
the stage 1 criteria for meaningful use focus upon how many of the following items: a. capture health information electronically in a standardized format b. provide patient access to self-management tools c. use that information in tracking key clinical conditions d. a & b e. a & c f. b & c g. all of the above
Q:
regarding the relationship between meaningful use measures and objectives, what following statements are correct? a. each core measure is tied to its core objective b. each menu measure is tied to its menu objective c. each menu measure may be tied to either a core or a menu objective d. a & b e. a & c f. b & c g. none of the above
Q:
regarding the characteristics of core and menu objectives, what following statements are correct? a. core objectives must all be met b. menu objectives provide a choice c. a minimum number of menu objectives must be met d. both core and menu measures provide a choice e. a & b f. c & d g. a, b & c h. none of the above
Q:
regarding percentage-based measures of meaningful use, what following questions are correct? a. are we excluded from the measure? b. what makes up the denominator of the measure? c. what makes up the numerator of the measure? d. a & b e. a & c f. b & c g. all of the above
Q:
regarding system-based measures of meaningful use, what following questions are correct? a. do we meet the required threshold? b. what actions must we take? c. what function of our certified ehr technology system must be enabled? d. a & b e. a & c f. b & c g. none of the above
Q:
regarding the stages of meaningful use, what following statements are correct? a. the hitech initiative programs are supposed to advance in three stages that are sequential b. the hitech initiative programs are supposed to advance in three stages that allow automatic advancement c. each stage must be completed before progressing to the next stage d. a & c e. b & c f. none of the above
Q:
a meaningful electronic health records user, in addition to using certified ehr in a meaningful manner, must also comply with how many of the following requirements? the provider must: a. be connected in a manner that provides for the electronic exchange of health information to improve the quality of health care b. be connected in a manner that provides for the electronic exchange of health information to improve the organizations health statistics outcomes c. report on measures using ehr d. a & b e. a & c f. b & c g. all of the above h. none of the above
Q:
in regard to establishing meaningful use, providers must also successfully meet the criteria for how many different elements? a. one element only b. two elements c. three elements d. four elements e. none of the above
Q:
meaningful use means providers must show they are meaningful using their certified ehr technology by: a. meeting thresholds for a number of objectives b. meeting thresholds for a number of performance measures c. meeting thresholds for a number of specific percentages d. none of the above
Q:
how many of the following statements are correct? if an ehr system offers certified ehr technology, that means the certification: a. can help the provider meet meaningful use criteria b. offers the technological capability and data security required for such certification c. provides assurance the system can work with other systems to share information d. a & b e. a & c f. b & c g. all of the above h. none of the above
Q:
it is required that the names of hospitals and physicians who are meaningful ehr users be posted on the cms web site. in terms of incentives, which of the following statements is more likely to be correct? management may believe that: a. appearing on the web site is a positive asset b. appearing on the web site is a negative liability c. neither of the above