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Counseling
Q:
Children who live in a battering relationship
a. commonly rebel at the violence and become much more passive and as adults restrained.
b. are often lost in the shuffle of the domestic violence.
c. will become batterers if male and battered if female.
d. generally have increased appropriate behavior and higher self-esteem immediately after leaving a battering relationship.
Q:
Police typically spend about half their time on maintaining order rather than fighting crime.
Q:
Being over-involved in client problems may cause crisis workers to attempt dramatic cures on impossible cases and become panic stricken when plans go awry.
Q:
A number of researchers have attempted to create typologies of batterers. Which of the following is not one of those types?
a. Antisocial types that are narcissistic and care little for the consequences of their actions and are generally violent to everyone a great deal of the time. Extremely dangerous with no conscience.
b. Estranged types who are socially isolated and violent only to family when rules are disobeyed. Very rigid militaristic bearing. Do not suffer insubordination
from anyone considered inferior in rank to them which includes all of the family.
c. Borderline types who come from dysfunctional families. May be very volatile and alternately depressed. Batter family members when they feel unloved or
abandoned, which may be often. Low remorse and may batter outside the family.
d. Family batterer. Typical batterer with poor communication skills and high dependency needs. Situational stressors spark an angry confrontation. Most representative of Walker's cycle.
Q:
Unbelievably, a crisis may erupt at termination of what both the therapist and client believe has been a successful long-term therapy.
Q:
Highly motivated human service workers are generally immune to burnout.
Q:
Most groups for batterers have all but the following as part of their curriculum?
a. restructuring irrational thinking.
b. self-actualization.
c. sex-role resocialization.
d. stress reduction.
Q:
About the only people who typically avail themselves of a crisis walk-in facility are the chronic mentally ill who have nowhere else to turn.
Q:
Burnout encompasses not only the work setting, but also all other environments of the individual.
Q:
A common problem(s) of clients that workers in a shelter must deal with is
a. grieving over the "death" of the relationship.
b. terror attacks.
c. manipulation of the worker by dependent clients.
d. All of the above may be problems at a shelter.
Q:
Community mental health clinics must provide 24 hour service, as mandated by the Community Mental Health Act of 1963.
Q:
Burnout applies equally to both individuals and institutions.
Q:
Research indicates that the greater the number of times a person leaves an abusive relationship the more likely the individual will
a. attempt to salvage the domestic relationship and suffer through it .
b. go to battered women's support groups and seek individual therapy for her problems.
c. leave permanently.
d. experience increasing grief and depression over the loss of the relationship.
Q:
Ground rules for therapy should always be used in a passive, accepting way so as to not threaten clients.
Q:
Crisis intervention with the negotiator involves
a. some type of instant replay through both tactical and psychological debriefing.
b. thought field processing of subconscious trauma.
c. returning to the scene and use of traumatic image flooding to desensitize the negotiator.
d. All of the above
Q:
In helping a battered person decide whether to stay or leave, the crisis worker should
a. call the police if the abuser is coming back.
b. offer to go and pick up the victim.
c. determine how dangerous the situation is.
d. do all of the above or whatever else is necessary to get the woman to leave.
Q:
"Borderline Personality Disorder" is so called because people who have it are not really psychotic, but just emotionally distraught.
Q:
The hostage can make use of the Stockholm syndrome by
a. appearing to agree with the hostage taker's beliefs.
b. sharing the more personal aspects of one's life and eliciting the same from the hostage taker.
c. currying favor with the hostage taker by complimenting him or her.
d. ignoring the hostage taker's personal queries and thus making him or her more subservient.
Q:
Crisis workers need to understand that battered persons
a. tend to see such incidents as isolated.
b. have little will power and must be directly guided in making decisions.
c. have few financial resources and will always need financial help.
d. have such fragmented thinking that a great deal of assessment will need to be made before a behavioral plan is implemented.
Q:
When clients have been successful in accomplishing their goals in long-term therapy and are ready to terminate, they may suddenly experience profound problems that require the therapist to use crisis intervention techniques.
Q:
Which of the following negotiator statements would seem best for an inadequate-type hostage taker?
a. "Face it, this is another in a long line of screw-ups, do you want to wind up dead over it? Because that's a high probability if you don't come out now."
b. "You seem really frustrated, could it be that overall, life hasn't treated you very well?"
c. "I understand you're an important man and you want the world to know it. I believe I can get you an appointment with the mayor, but I'll need for you to set some meeting times."
d. "It seems like you're really upset about something. Is this usually how you handle being upset?"
Q:
Which of the following should the crisis worker do when working with a battered person?
a. Allow the person to talk through the pain and "freak out" if necessary.
b. The task model's action steps need to be pushed aggressively.
c. Confront the person's inability to leave the relationship.
d. All of the above should be observed.
Q:
Mobile crisis teams have now been replaced by CIT officers.
Q:
If taken hostage, which of the following should you do?
a. engage in fantasy and daydreaming to make time pass.
b. interject some humor into the situation to lighten the mood.
c. be assertive so as not to lose face with the captors.
d. both b and c.
Q:
Learned helplessness is
a. a dependent response to rational action statements the worker makes.
b. a ploy of histrionic personality types.
c. a concept the worker teaches the client who is faced with extreme danger.
d. none of the above.
Q:
The landmark Tarasoff decision makes it legally mandatory for crisis workers to keep client confidence unless there is child abuse involved.
Q:
Of the following types of hostage-taking, which would be viewed as an instrumental act?
a. A bank robber to aid an escape.
b. A suicidal person who wants the police to kill her.
c. A person who was fired from a job of twenty years.
d. A jilted lover who wants a reconciliation.
Q:
When women finally decide to end the relationship and leave they will have
a. sorrow and regret.
b. difficulty making decisions due to depression.
c. guilt and self-blame.
d. All of the above may be involved in grieving loss of the relationship.
Q:
Determining when there is a duty to warn hinges on a clear identity of the victim, a plausible motive, available means, and a thought-out plan.
Q:
In the example of post intervention in the chapter, bank employees received (pp. 607 & 608)
a. CISD
b. psycho-education, CISD components, support group, positive reinforcement, follow-up.
c. thought-behavior-feeling processing, stress reduction exercises, sick leave, bonuses, appointments with behavioral health management organizations, good supervisor consults and stress reduction coaching.
d. psychological autopsies, EMDR, and CISD.
Q:
Extensive reviews of the characteristics of battered women reveal that the only common characteristic was that the women had
a. codependent personalities.
b. witnessed or been victims of personal violence as children.
c. a history of emotional/ psychological instability.
d. specific personality profiles on personality tests that typed them as dependent and other-controlled.
Q:
Volunteers who work in an agency where there are licensed professionals are covered by the legal standards of the professionals.
Q:
Acute Stress Disorder
a. occurs when people don"t do anything about a traumatic event.
b. is early and acute in its onset but does not predict PTSD.
c. invariably happens when people are held hostage.
d. has symptoms that may be alleviated by a post-incident interview.
Q:
Many women stay in battering relationships because they
a. are co-dependent.
b. have little education and few career opportunities.
c. will be embarrassed if the secret gets out.
d. are enablers.
Q:
Even when clients successfully work their way through a crisis there may be problems with termination.
Q:
The REACT model acronym is
a. Recognition of the conditions needed to make an incident negotiable.
b. Engagement that builds rapport.
c. Contracting/Controlling in facilitating an agreement on how to resolve the incident.
d. a, b, and c plus assessment of physical risks and terminating after surrender has occurred.
Q:
Which of the following is a myth associated with battering?
a. Alcohol abuse is a prime reason for battering.
b. "Problem" families are mainly involved in battering.
c. Battering relationships are more prominent in the lower socio-economic classes.
d. All of the above are myths.
Q:
Treatment in crisis intervention is concerned mainly with the immediate, traumatized component of the person.
Q:
Which of the following is not part of the S.A.F.E. acronym?
a. Substantive issues
b. Action statements
c. Face saving
d. Emotion
Q:
When a crisis occurs due to battering
a. the abuser may become remorseful.
b. the victim may give in.
c. resolution of the problem will finally occur.
d. Both a and b may happen.
Q:
Ethical standards have the weight of law because violation of ethical codes by helping professionals can get them in trouble with their professional organizations or licensing boards.
Q:
Which of the following negotiator statements would seem best for a depressed hostage taker?
a. It's time for you to come out, because it won't get you your job back in there. What you really want is your job back, or one just like it, so come out right now and let's work on that.
b. You really seem kind of down at the moment.
c. Have you been on anti-depressants?
d. None of the above would be good negotiator responses.
Q:
Walker's schema for a battering relationship is
a. calmness, tension, violence, crisis.
b. stress, violence, reconciliation, violence.
c. violence, crisis, intervention, reconciliation.
d. love, stress, anger, violence.
Q:
People with personality disorders such as a Borderline personality can usually overcome a crisis rather quickly if the worker assumes a compliant, accepting, and nondirective approach.
Q:
Which of the following negotiator statements would seem best for a hostage taker diagnosed as a paranoid schizophrenic?
a. Yes, I can hear the voice too and it really is foul-mouthed.
b. Look, I know you're really hurting, but there really aren't any little brimstone demons in here so let's get you some help.
c. It must be really difficult to get any sleep at all when you're frightened to death that those giant roaches will come back.
d. OK ! I really do understand that the medicine makes you feel bad, but do you really want to get shot out here when you're acting crazy?
Q:
Women who stay in a battering relationship
a. have a self-concept that is dependent on the relationship.
b. attempt to exert a great deal of subtle control over the relationship.
c. become socially and emotionally isolated.
d. both a and c are valid reasons.
Q:
Long-term therapy models and crisis intervention models incorporate a number of similar components.
Q:
Of the following types of hostage takers, which would be viewed as an expressive act?
a. A father who felt his son had died a wrongful death at the hands of a hospital.
b. A car jacker who wanted to take the hostage to an ATM to get money.
c. A robber of a convenience store who couldn't get away before the police
d. A religious cult that wanted their leader freed.
Q:
A batterer's psychological factors have all but which one of the following characteristics?
a. Possessiveness with rigid rules for everyone in the family.
b. Poor communication skills.
c. Unrealistic expectations of spouse.
d. Actively and aggressively confront personal problems.
Q:
Silence as a counseling technique is best used
a. when the worker wants to put some pressure on the client to talk.
b. clients need time to think.
c. there is a gap in the dialogue.
d. all of the above are a "best use."
Q:
The typical sequence of a Critical Incident Stress Debriefing is
a. Fact-Thought-Feeling.
b. Suppression-Catharsis.
c. Feeling-Thought-Fact.
d. Regression-Breakdown-Integration.
Q:
U.S. Department of Justice statistics probably underestimate the magnitude of domestic violence because
a. cultural norms tolerate and in some instances condone family violence.
b. confidentiality and shame keeps violence a family secret.
c. poor and non-English speaking women are underreported and women who are institutionalized or hospitalized are not included.
d. all of the above
Q:
The crisis worker who interacts with complete acceptance of clients demonstrates
a. an ability to reassure a client even when there is little hope of the client's dilemma being solved.
b. a total understanding of the client's problem from the crisis worker's point of view.
c. the utmost of confidence that the client will succeed in overcoming the crisis.
d. an unconditional positive regard for clients that transcends clients' personal qualities, beliefs, problems, situations, or crises.
Q:
In attempting to persuade the hostage taker to give up, the negotiator should
a. never agree with any of the hostage taker's ideas.
b. ask about the health and well-being of the hostages to deflect the hostage taker from his or her demands.
c. at some point use closed questions to force "yes' and "no" answers.
d. bring friends or relatives to the scene to help in negotiating.
Q:
While gay and lesbian partners report domestic violence, statistically it is a good deal less than what heterosexual partners report.
Q:
The level of action on the part of the crisis worker is determined largely by the assessed level of the client's
a. empathy.
b. mobility.
c. genuineness.
d. kind of crisis.
Q:
In attempting to stabilize a hostage situation, the negotiator should stay calm and
a. allow the hostage taker to ventilate thoughts and feelings if necessary.
b. attempt to carefully enter the "psychological space" of the hostage taker.
c. attempt to distract the angry hostage taker by speaking about the negotiator's own personal problems.
d. Both a and c are good stabilizing techniques.
Q:
According to Walker, much of battering occurs on a random basis.
Q:
An important component of genuineness is being
a. role free.
b. non-defensive.
c. spontaneous.
d. all of the above.
Q:
The Stockholm Syndrome is possible in hostage situations if
a. Positive feelings are generated toward the captors from the hostages.
b. Negative feelings are generated toward the authorities by the hostages.
c. Positive feelings are generated toward the hostages by the captors.
d. All of the above must be present.
Q:
One of the major components of treatment program for batterers is to start understanding they have choices.
Q:
The term empathy means that the worker
a. accurately senses the client's inner feelings and meanings.
b. correctly diagnoses the client's problem or symptoms.
c. is open and transparent in the relationship with the client.
d. all of the above: a, b, and c describe empathy.
Q:
If taken hostage, which of the following should a hostage not attempt to do?
a. Lighten the seriousness of the situation by injecting a bit of humor into it.
b. Be very compliant and servile to instructions from the hostage takers.
c. Be highly observant of what is happening so as to give a valid report to the authorities.
d. Make suggestions or speak without first being spoken to.
Q:
Learning theory proposes that battering occurs by what they have learned about relationships from their parents.
Q:
Providing guidance
a. is an archaic term that best describes school counseling in the 1960s and has little to do with contemporary counseling and particularly crisis intervention.
b. means clients are incapable of helping themselves.
c. means clients don"t have the knowledge or resources available to get themselves out of the crisis and need an expert in providing them with the tools to do so.
d. means helping clients focus on their goals.
Q:
In gathering information, a hostage negotiator would first
a. attempt to determine who the hostage taker is so as to obtain a profile.
b. determine the reason the hostages were taken so as to know how to negotiate.
c. find out who the hostages are so the Stockholm Syndrome could be used.
d. know the physical layout of the site so as to determine the best and safest route of attack if necessary.
Q:
Conjugal terrorism as described by Morgan is akin to brainwashing and political terrorism.
Q:
Providing protection means
a. shielding the client from potential traumatic events post crisis.
b. safeguards clients from engaging in harmful and destructive behavior.
c. is an overarching task that takes precedence over everything else.
d. both b and c.
Q:
Human services workers who serve as consultants to hostage negotiators should
a. constantly assess the mental status of the hostage taker as well as the negotiator.
b. not become directly involved in the negotiations so as to remain objective.
c. step in when the primary negotiator becomes fatigued.
d. Both a and b are accurate.
Q:
One of the reasons that same-sex partners do not report battering is the fear they will be "inned."
Q:
Promoting expansion means
a. to have clients engage in a number of plans.
b. supporting clients as they attack multiple facets of the problem.
c. opening up clients tunnel vision in regard to the problem.
d. All of the above
Q:
The stages of a hostage situation are
a. alarm, crisis, accommodation, and resolution.
b. alarm, containment, negotiation, and resolution.
c. seizure, terrorizing, control, and resolution.
d. demonstration, bargaining, and resolution.
Q:
While court-mandated treatment programs have been mandated for batterers, there is little evidence that they work to reduce violence.
Q:
If a worker quietly set by an allowed a client to cry for five minutes and bemoan her broken engagement, the worker would be engaging in ______as a technique.
a. sympathy eliciting
c. empathic responding
b. catharsis
d. providing support
Q:
Which statement best describes the antisocial hostage taker?
a. False system of beliefs along with hallucinations and delusions.
b. Confused and unable to make a decision along with reduced energy and affect.
c. Narcissistic and attention-seeking.
d. Conflicts with society, blames others, is concerned only for him-/herself.
Q:
Alcohol abuse is one of the primary reasons for battering.
Q:
Of the following basic strategies for crisis intervention which one seeks to deal with warded off, shunted, and denied feelings.
a. allowing catharsis
c. creating awareness
b. providing support
d. promoting mobilization
Q:
Which statement best describes the estranged hostage taker?
a. False system of beliefs with hallucinations and delusions.
b. Confused and unable to make a decision with reduced energy and affect.
c. Aggrieved by the system, bears many "crosses," and has iron-clad belief system.
d. Conflicts with society, blames others, is concerned only for him-/herself.
Q:
Exchange theory purposes that batterers hit people because they can.
Q:
An assertion statement such as "I need for you to take a deep breath, exhale slowly, and put the gun down!" is a/an ____________statement.
a. owning b. closing c. genuine d. reflective