Q&A Hero

Q: A client phones you. He states that he is undergoing a crisis. a. Assess whether or not it is truly a crisis before responding fully b. Assess whether it is a case of overdependence c. Respond immediately d. Respond immediately but only with open-ended questions

Q: When your client Alisha is riding the bus to work for the first time and expresses profound anxiety: a. Speak to her about her concerns beforehand b. Ride the bus with her for the first time c. Meet her at the point-of-departure bus stop d. Meet her at her destination and debrief her

Q: Very few children live in poverty. a. True b. False

Q: When goals are not being attained and progress is not going as expected, it is recommended that the case manager send a message to the referral-agency contact utilizing which specific pronoun? a. You b. He/she c. They d. I

Q: Most children live in broken homes, where only one parent lives at home. a. True b. False

Q: A family composed of parents and their children is called a nuclear family. a. True b. False

Q: When referring to an agency, it is essential to ensure that it does not: a. Screen referred clients too strictly b. Screen referred clients unfairly c. Accept anybody and everybody d. Engage in fraudulent use of funds

Q: When assessing a client's ability to adapt to a sheltered-living apartment, you find that the client is not on track to achieve goals despite revisions in the service plan. As a professional, you would be remiss if you did not consider: a. The endless chances you have already given and the fact that your patience is running thin b. The fact that other, perhaps more suitable candidates might be waiting for a vacancy c. The repercussions you will bear if this does not succeed d. The fact that you might be "spinning wheels" and wasting time and money

Q: Most states do not allow a child's testimony to be given on closed-circuit television (CCTV). a. True b. False

Q: One of the most significant problems associated with abuse cases is the trauma a child must go through in a court hearing. a. True b. False

Q: Out-of-court statements made by one person and recounted in court by another are called direct evidence. a. True b. False

Q: In terms of monitoring, and against the backdrop of increasingly limited funds for social services, in many ways, the case manager assumes the role of: a. Auditor b. Manager c. Accountant d. Cashier

Q: Once the treatment plan is established and the counselee becomes part of a caseload: a. The counselor has carte blanche to interview any relevant person. b. The counselor has carte blanche to interview any relevant person as long as sensitive aspects of the case are not divulged. c. Monitoring is subject to rules of confidentiality. d. All aspects of the case can be discussed except for diagnoses and information pertaining to HIV-AIDS.

Q: Monitoring of treatment and/or services is a fundamental aspect in the demand for: a. Progress b. Goal achievement c. An agency's seal of quality d. Reimbursement

Q: Children from families with a household income of less than $15,000.00 per year experience more abuse than children living in more affluent homes. a. True b. False

Q: While the terms "child abuse" and "neglect" are used interchangeably, they both represent different forms of maltreatment. a. True b. False

Q: Correct the following case note: 07/15/15: Phil called the office today to complain about his services. Reports that he has had little contact with his housing manager and his psychiatrist. Appears very agitated and angry. Will call both to clarify what the issue is and see what they have to say about what has happened.

Q: Write a contact note for the following: Maria came to see you today after a night of drinking with her friends. This is the third time this has happened in 6 months. You discuss your concern with her. Maria refuted the idea that she has a drinking problem and became hostile and loud. She left the appointment very angry and you are frustrated by her behavior. No follow up was scheduled.

Q: Parents of beyond-control children have been found to be inconsistent rule setters. a. True b. False

Q: Girls are less affected by the quality of the mother's parenting and post-divorce parental conflict. a. True b. False

Q: What are 2 governmental requirements when documenting a contact with a client?

Q: List 5 words that could be construed as judgmental in documenting a contact with a client

Q: Nuclear families that are the product of divorce and remarriage which contain children from each of the marriages are called broken homes. a. True b. False

Q: School is the primary unit in which children learn the values and attitudes that guidetheir behavior. a. True b. False

Q: Name 4 significant disabilities that need to documented.

Q: One of the most common forms of child abuse involves siblings. a. True b. False

Q: Provide 4 examples of a client's behavior that should be documented if it is significant.

Q: Name the 3 types of contact a case manager might have with a client.

Q: Identify and describe the strategies implemented with at-risk youth. If you were asked to fund one of these interventions, which would it be? Provide a rationale for your choice.

Q: Phil is not meeting the stated goals of his program. He is simply not achieving the levels of progress set forth in his treatment plan. The correct procedure as pertains to the treatment plan is: a. Appending b. Supplementing c. Correcting d. Revising

Q: Define foster care. Describe the various aspects of the current foster care population indicated by the text as noteworthy.

Q: Describe the relationship between social class and abuse. Explain why you agree or disagree with this relationship.

Q: When writing notes, it is considered essential to include evidence of _____________ between you and the referral agency/service provider: a. Agreement b. Consensus c. Cooperation d. Unanimity

Q: The use of black ink when filling out case notes and other forms is: a. Practical b. Mandated by the APA, ACA, and a host of other professional organizations c. Required by state and federal law d. Required by federal law

Q: Identify and describe the six forms that abuse and neglect may take. How would you define abuse and neglect?

Q: Describe how deviant sibling(s) may influence behavior.

Q: Which of the following is an appropriate way to describe a client? a. Has a handicap b. Has a disability c. Has a birth defect d. Suffers from partial paralysis

Q: Identify and describe the factors associated with intergenerational transmission of deviance. Describe any additional factors you believe would also contribute to delinquency.

Q: Which of the following is considered an appropriate note following a contact? a. Stanley exhibited a highly repressed demeanor. Additionally, he appears to be exhibiting both transference and projection of anger. He appears to be decompensating. b. Stanley appears to be fitting in well with the disabled people with whom he is working. He expressed a high degree of satisfaction and pride. c. Stanley seemed discouraged, stating to me, I feel like less of a person than the other workers. His level of self-esteem appears to be low. d. Stanley appears to be goal oriented. He is dressing professionally and adapting well to a work environment. He now stands straighter and makes frequent eye contact.

Q: Describe the effect of inconsistent supervision on delinquency.

Q: Mannerisms, dress, attitudes, or expressionsall impressions of a client during a contactreflect: a. The level of motivation b. The level of compliance with the program c. The client's state of mind d. The ability of the client to conform to expectations

Q: A verbatim interaction between the case manager and the client and/or service-provider should be in which of the following formats: a. In italics b. Enclosed in quotation marks c. Enclosed in asterisks d. Enclosed brackets

Q: Define parental efficacy. Describe the relationship of parental efficacy to delinquency.

Q: Describe family conflict and its effect on delinquency. Explain which you think is worsegrowing up in a home marked by conflict or growing up in a broken home.

Q: What is the minimal requirement for a counselor as regards the monitoring of service delivery to his or her client? a. A face-to-face meeting takes place at least once per month b. A phone meeting takes place at least twice per month c. Efforts are made to monitor the services d. At least one meeting is held during provision of services

Q: The case manager, Enrique, meets with the rabbi of his client, Josh. This is known as which type of meeting? a. Collaborative b. Consensual c. Collateral d. Assessment

Q: Describe the changes in the American family and how these changes can affect delinquency.

Q: _____ occurs when parents have such large families that their resources, such as time and money, are spread too thin, causing lack of familial support and control.

Q: Writing and maintaining notes that are accurate, comprehensive, and up-to-date is a(n) ___________ obligation. a. Legal b. Professional c. Moral d. Ethical

Q: _____ is a situation in which an environment of violence and discord within the family exists.

Q: A client becomes a formal participant in your caseload following: a. The initial assessment b. The establishment of a plan c. A verification letter d. A referral

Q: Nuclear families that are the product of divorce and remarriage are called _____.

Q: A specific area of concern on the face-sheet is contraindications regarding: a. Pregnancy, medications, and treatment b. Childbirth and marital status c. Psychiatric evaluation and court-ordered treatment d. Age and numbers not to be called

Q: A home where one or both parents are absent due to divorce or separation is called a _____.

Q: Refusal to identify next-of-kin is a: a. Legitimate reason to deny services b. Legal issue; there must be a person to be contacted in the event of an emergency c. Generally regarded as a right of the client d. Decision which must foster discussion between counselor and client

Q: A referral for notification form typically contains: a. A multi-axial diagnosis b. A diagnosis with a code c. The anticipated cost of service d. A detailed description of the client's symptoms

Q: A family unit made up of parents and their children is called a _____.

Q: Deviance is _____ determined, and the traits that cause one sibling to engage in delinquency are shared by his or her brothers or sisters.

Q: The review date, in its strictest but fairest aspect, is a time to contemplate: a. Criticism b. Incompetence c. Discontinuation of funding d. Failure

Q: Children who grow up in dysfunctional homes often exhibit delinquent behaviors, having learned at a young age that _____ pays off.

Q: The ________ date refers to the fact that you are stating clearly to the providers how long you expect it will take for the service to meet the goals your client and you decided upon. a. Referral b. Review c. Target d. Anticipated

Q: Children who have experienced a family _____ are more likely to demonstrate behavioral problems and hyperactivity than children in intact families.

Q: Allocation of financial resources typically has the greatest impact on: a. The type of services available b. The types of goals deemed achievable c. The quality of services d. The duration of services

Q: How many dates appear on a typical referral form? a. 3 b. 4 c. 2 d. 5

Q: In general, which of the following is not a typical procedural manner of making an initial referral? a. Fax b. E-mail c. Phone d. Old-fashioned mail in an envelope

Q: Children who feel inhibited with their parents and refuse to discuss important issues with them are more likely to engage in ____ activities.

Q: A significant number of delinquent youths have _____ fathers.

Q: Mass murders in which a spouse and one or more children are slain are called _____.

Q: Which of the following is not an activity completed following the case meeting? a. The supervisor signs the formal service plan. b. The final plan is discussed with the client. c. The final service plan is rewritten. d. The client is asked for feedback, and an assessment of his or her feelings is undertaken.

Q: Name 2 elements of a case managers presentation at a planning meeting.

Q: What are the 3 goals for a planning meeting?

Q: In _____, the court held that a protective screen is allowed in order that the child witness would not have to see the accused defendant.

Q: The association between parental deviance and children's delinquency may be related to labeling and ____.

Q: Periodic meetings to determine whether the conditions of the case plan for an abused child are being met by the parents or guardians of the child are called _____.

Q: Name the 3 things recommended to bring to a planning meeting.

Q: The end of the planning meeting heralds the period of: a. Resource funding b. A tentative service plan c. Referral d. Ending the relationship with the client

Q: Following the planning meeting, the case manager should meet with which individual first? a. The client b. A supervisor c. The head of the panel d. The head of the agency/agencies that will be providing treatment to the client

Q: Depriving children of food, shelter, health care, and love is referred to as _____.

Q: The nonaccidental physical injury of children by their parents or guardians is called _____.

Q: _____ is a condition that occurs when parents have such large families that their resources, such as time and money, are spread too thin, causing lack of familial support and control.