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Counseling
Q:
Name the five steps to manage self-talk and briefly discuss each step.
Q:
Identify the steps of the scientific method used to solve problems. Briefly explain the importance of each step.
Q:
The geographical area of individuals and communities affected by the event is known as the
a. physical footprint.
b. psychological footprint.
c. trauma.
d. trauma counseling.
Q:
The physical area directly affected by a disaster is the
a. physical footprint.
b. psychological footprint.
c. trauma counseling.
d. trauma.
Q:
__________ uses a variety of psychodynamic, cognitive behavioral, and eclectic approaches to help individuals cope with the personal experience and retain to the trauma event.
a. Trauma
b. Physical footprint
c. Psychological footprint
d. Trauma counseling
Q:
__________ means "wound," and a wound can be physical or psychological, or both.
a. Trauma counseling
b. Physical footprint
c. Trauma
d. Psychological footprint
Q:
Mental health professionals working in disaster management have commonly been referred to as working in the field of "disaster mental health," but the new more comprehensive term for this field is
a. disaster behavioral health.
b. disaster psychological health.
c. disaster scientific health.
d. disaster health.
Q:
Sometimes, the initial level of intervention does not resolve a client's crisis. The effects of the crisis can linger, and vestiges much be worked through. This is where __________ becomes necessary.
a. first-order intervention
b. second-order intervention
c. psychological first aid
d. scientific intervention
Q:
The psychological first aid model the Los Angeles Unified School District uses to prepare teachers to work with students in the aftermath of a crisis consists of all of the following components EXCEPT
a. listen.
b. protect.
c. teach.
d. counsel.
Q:
The task of helpers who offer __________ is to help individuals tap any resources available to them to restore a sense of equilibrium, which will eventually enable them to work through their reactions so that they can meet future challenges.
a. psychological first aid
b. second-level crisis intervention
c. vicarious trauma
d. scientific assistance
Q:
__________ can be thought of as psychological first aid. This level of intervention is carried out by mental health professionals and a network of others such as ministers, judges, police and fire personnel, nurses, paramedics, physicians, school counselors, parole officers, teachers, and a wide range of human services workers.
a. First-aid intervention
b. First psychological assistance
c. First-order intervention
d. Second-order intervention
Q:
__________ includes ways of reframing a situation that can lessen stress and anxiety by substantially changing a client's perspective on a problem.
a. Burnout
b. Situational supports
c. Coping mechanisms
d. Positive and constructive thinking patterns
Q:
__________ are the actions, behaviors, or environmental resources that clients can use in getting through a crisis.
a. Situational supports
b. Positive thinking patterns
c. Coping mechanisms
d. Constructive thinking patterns
Q:
In order to help clients in crisis, the helper must identify __________, which include people in the client's life from whom they can draw strength during their crisis.
a. coping mechanisms
b. situational supports
c. specific situations
d. self-talk
Q:
__________ is a community-based approach to helping individuals, groups, and communitieswitha variety of crises in their lives.
a. Crisis intervention
b. Resilience
c. Posttraumatic growth
d. Resourcefulness
Q:
It is possible to achieve positive growth by facing, working through, and sharing painful experiences. Trauma can be a springboard for transformation. Individuals, groups, and communities can become stronger and develop deeper relationships following stressful life events. This is called
a. resilience.
b. posttraumatic growth.
c. burnout.
d. crisis intervention.
Q:
__________ is the ability of an individual to cope with and bounce back from stressful and adverse events.
a. Crisis interention
b. Self-talk
c. Burnout
d. Resilience
Q:
The __________ has proven to be one of the most effective means of solving problems and dates back to the laws of logic, which have their origins with the Greek philosopher Aristotle.
a. psychological method
b. medical method
c. scientific method
d. mental health method
Q:
You might want to log your self-talk following __________, such as having a consultation session with a supervisor or counseling a client.
a. specific situations
b. time samples
c. vicarious learning abilities
d. burnout
Q:
Recording your self-talk for 15 minutes at the same time each day for several days describes which productive way to become more aware of your self-talk?
a. Problem-solving sample
b. Specific situation
c. Time sample
d. Vicarious situation
Q:
__________ is the nearly constant internal monologue we engage in at a conscious or semiconscious level.
a. Burnout
b. Stress
c. Empathy fatigue
d. Self-talk
Q:
The stress generated by listening to multiple stories of trauma that clients bring to therapy may lead to a deterioration of the counselor's resiliency or coping abilities over time is defined as
a. companion fatigue.
b. empathy fatigue.
c. victorious trauma.
d. secondarypneumaticstress.
Q:
__________ is a stress-related syndrome that results from the cumulative drain on the helper's capacity to care for others.
a. Compassion fatigue
b. Behavioral fatigue
c. Systemic trauma
d. Quarterly traumatic stress
Q:
Crisis intervention and other frontline mental health workers experience sources of stress that often lead to
a. vicarious trauma.
b. emotional trauma.
c. burnout.
d. self-talk.
Q:
__________ can have a negative impact on helpers both personally and professionally. They occur when, as a result of long-term and intense exposure to client trauma, the helper begins to mimic the client's trauma-related symptoms.
a. Emotional fatigue
b. Crises
c. Burnout
d. Vicarious trauma
Q:
The perception or experiencing of an event or situation as an intolerable difficulty that exceeds the person's current resources and coping mechanisms is defined as
a. crises.
b. stress.
c. vicarious trauma.
d. burnout.
Q:
__________ is a feeling of strain and pressure that can originate from external sources or internal sources.
a. Crises
b. Vicarious trauma
c. Stress
d. Burnout
Q:
Define burnout. Explain the relationship between stress and burnout and list 2-3 stress management preventions.
Q:
Illustrate a method to dispute 2-3 unfounded beliefs.
Q:
Examine 2-3 cognitive distortions and explain how to change these distortions.
Q:
List 2-3 self-defeating internal dialogues and briefly explain how to change them.
Q:
Define irrational beliefs and briefly explain how this leads to stress.
Q:
__________ is a process of holding extreme beliefs on the basis of a single incident and applying them inappropriately to dissimilar event or settings.
a. Minimization
b. Magnification
c. Selective abstraction
d. Overgeneralization
Q:
A number of systematic errors in reasoning may lead to faulty assumptions and misconceptions, which are termed
a. cognitive distortions.
b. cognitive therapy.
c. rational emotive behavior therapy.
d. cognitive fallacies.
Q:
Aaron T. Beck developed __________ as a result of his research on depression.
a. Adlerian therapy
b. cognitive therapy
c. rational emotive behavioral therapy
d. A-B-C theory
Q:
__________ explains the relationship among events, beliefs, and feelings.
a. Rational emotive behavior therapy
b. Adlerian therapy
c. A-B-C theory of irrational thinking
d. Stressors
Q:
__________ help people become aware of their cognitions (the dialogue that goes on within us) and how their thinking affects how they feel and act.
a. Cognitive therapists
b. Rational emotive behavior therapy
c. Adlerian therapy
d. Individual stressors
Q:
__________ can be discovered by examining your attitudes and personal characteristics as a helper.
a. Cognitive therapists
b. Rational emotive behavior therapy
c. Stress management
d. Individual stressors
Q:
From an Adlerian perspective, there are five major life tasks that are a basic part of healthy functioning. They are
a. biological functioning, moral development, spiritual growth, emotional development, and cognitive development.
b. spirituality, self-direction, work and leisure, friendship, and love.
c. early recollections, basic mistakes, the family constellation, birth order, and social interest.
d. psychosexual functioning, social development, behavior, cognition, and emotional maturity.
Q:
Self-care is not a(n)
a. narcissistic luxury.
b. human requisite.
c. ethical imperative.
d. clinical necessity.
Q:
To retain your vitality as a person and as a professional, you must first realize that
a. you can easily find another job if the one you have is draining you of energy.
b. all jobs usually lead to burnout, so complaining only makes matters worse.
c. there are limits to your ability to give to others.
d. a positive attitude at work will protect you from experiencing any job-related stress.
Q:
According to the text, organizations that offer practitioners _____ will decrease and prevent the risk of organizational burnout.
a. some degree of job autonomy, self-direction, and independence
b. little or no job autonomy, but a great deal of personal autonomy
c. flex time
d. opportunities to travel
Q:
Allof the following actions could be taken by an agencyto help its staff members stave off burnout EXCEPT
a. provide child care at the job site.
b. create support groups.
c. offer counseling for staff members.
d. refuse to confront the conflicts or frictions.
Q:
There has been a great deal of friction among staff members at a local community mental health agency due to policies and procedures that are widely regarded as unfair. At weekly staff meetings, an inordinate amount of time is spent discussing superficial matters, yet no time is allotted to discuss the staff's real concerns. This is referred to as
a. a wise management strategy.
b. the A-B-C Theory of agency management.
c. a hidden agenda.
d. the tip of the iceberg effect.
Q:
One who practices rational emotive behavior therapy would be considered a _____ therapist.
a. psychodynamic
b. cognitive
c. humanistic
d. systems-oriented
Q:
According to rational emotive behavior therapy, the stress suffered by the helping professional would be the result of
a. the interpretation of events, which are seen to be more important than what occurs in reality.
b. the reality of working in a dysfunctional environment.
c. one's emotional state.
d. incompetent supervisors.
Q:
Gary works in an agency that is short-staffed and is continuously being asked to work an overloaded schedule. He feels overwhelmed by the job and is exhausted by the time he leaves work. Recently, Gary sought help through a counselor for managing his stress. The first step he needs to take to develop an effective stress-management program is
a. altering stress-inducing behavior patterns.
b. avoiding stressors.
c. self-monitoring.
d. using cognitive approaches to challenge irrational beliefs.
Q:
A way of taking control over the possibility of professional burnout is to do all of the following EXCEPT
a. look at expectations to determine whether they are realistic.
b. not look into finding other sources of meaning besides work.
c. focus on aspects of work that can be changed.
d. rearrange the work schedule to reduce stress.
Q:
Recognizing the signs toward a path of impairment and striving to lessen the consequences to both the professional and the client involves
a. self-assessment, an openness to change, and an action plan with a commitment to change.
b. being aware of the dangers of burnout, therefore being immune to it.
c. being financially and psychologically compensated for the emotional and physical depletion that results from over-scheduling.
d. taking work-related vacations to couple professional commitments with recreation.
Q:
According to rational emotive behavior therapy, an irrational belief that could lead to burnout in the helping field would be the idea that all of the following take place EXCEPT
a. it is necessary for a helping professional to be loved or appreciated by every client.
b. the helping professional must be thoroughly competent and successful in his or her job in order to feel worthwhile.
c. it is awful and catastrophic when clients and the workplace do not meet the expectations of the helping professional.
d. there is not a right, precise, and perfect solution to human problems and itwill not becatastrophic if that solution is found.
Q:
Impaired practitioners experience all ofthe following EXCEPT
a. have lost the ability to resolve stressful events.
b. contribute to the suffering of the client rather than alleviating it.
c. do not experience burnout and fragmentation.
d. are ethically bound to recognize and deal with their impairment.
Q:
Most helpers enter their profession with a high degree of
a. stress.
b. idealism.
c. frustration.
d. depersonalization.
Q:
Steve feels relief when a client cancels. His attendance at staff meetings is irregular and he tends to psychologically withdraw when he is there. His wife and children are also feeling the effects of his work situation since he feels overwhelmed by the demands of family life and has become indifferent to their needs. Steve is suffering from which of the following types of burnout?
a. Physical
b. Intellectual
c. Emotional
d. Interpersonal
Q:
Joe is employed at an organization in which there is poor management and little supervision. He seldom receives positive feedback for his work and is expected to meet unreasonable demands. Joe is a high risk for burnout due to
a. personal stress.
b. organizational stress.
c. individual stress.
d. environmental stress.
Q:
Individual, or personal sources of stress include
a. the attitudes and characteristics of the helper.
b. the quality of working relationships with colleagues.
c. the physical aspects of the work setting.
d. the reality of having too much work to do in too little time.
Q:
Definitions of burnout have the following common cores EXCEPT
a. physical, emotional,and mental exhaustion.
b. a negative shift in responses to others characterized by depersonalization, negative attitudes toward clients, decline of idealism, and general irritability.
c. feelings of being helpful and hopeful.
d. personal feelings of depression, loss of morale, feelings of isolation, reduced productivity, and decreased capacity to cope.
Q:
Which of the following is true concerning burnout?
a. Burnout is something that simply happens to you suddenly.
b. Professionals that limit themselves to one type of activity are less susceptible to burnout than those who perform a variety of tasks.
c. The chances for burnout are less if the person is younger, impulsive, impatient, and dependent on others for approval and affection.
d. Burnout is the result of severe, prolonged, and mismanaged stress.
Q:
List 2-3 tasks practitioners might be involved in when educating the community. Describe the importance of each task.
Q:
Describe 2-3 tasks practitioners might be involved in when educating the community. Describe the importance of each task.
Q:
Describe direct and indirect client services and briefly explain the difference between them.
Q:
Many school counselors are caught in the "nice counselor syndrome." List and briefly explain 2-3 of the recommendations to avoid this.
Q:
The helping professions must recognize that many problems reside outside the person. Due to this, alternative roles to traditional helping models will benefit clients. List 2-3 alternative roles and explain their benefits.
Q:
A counselor working with a group of traumatized veterans who served in Iraq and Afghanistan may encourage these clients to join her in a public awareness campaign to educate the community about PTSD. This counselor is working in which alternate role?
a. Change agent
b. Consultant
c. Advocate
d. Adviser
Q:
Not all practitioners have the same areas of interest and expertise. When working in community intervention, practitioners should possess all of the following EXCEPT
a. have the ability to connect with the community whether or not they have the ability to connect community members with each other.
b. are familiar with resources within the community.
c. have a basic knowledge of the cultural background of their clients.
d. are able to alter the types of strategies and services they use with clients.
Q:
Stabilization for a client often includes all of the following EXCEPT
a. housing.
b. food.
c. money.
d. self-exploration.
Q:
__________ is essential in understanding the cultural relevance and appropriateness of advocacy interventions as counselors bring their own attitudes and beliefs to the sociopolitical historyof their communities.
a. Cultural distance
b. Religious advice
c. Multicultural competence
d. Spiritual attitude
Q:
A shift in thinking toward __________ is slowly gaining recognition in the counseling profession.
a. client advocacy
b. therapist advocacy
c. client idealism
d. client understanding
Q:
The __________ differs from the traditional model used in the helping professions in the sense that the community worker does not wait for people to come in for help.
a. community approach
b. indirect approach
c. social assistance approach
d. outreach approach
Q:
The role of __________ is similar to that of consultant. It differs in that the community worker in this role initiates the discussion with clients about ways to deal with environmental problems that contribute to their personal problems.
a. consultant
b. adviser
c. facilitator
d. change agent
Q:
Proactive efforts carried out by counseling professional in response to institutional, systemic, and cultural impediments to their clients' well-being defines
a. advocacy.
b. adviser.
c. change agent.
d. consultant.
Q:
A process that considers both individual and environmental factors is consistent with the __________, which began in the 1950s and was based on the premise that human problems result primarily from failures in the social system.
a. community health care agency movement
b. community workers movement
c. community medical health movement
d. community mental health movement
Q:
A __________ requires helpers to design interventions that go beyond the office. It takes a paradigm shift for helpers trained in individual helping models to learn to identify the community as the client.
a. community workers
b. community change agent
c. community perspective
d. community orientation
Q:
__________ describes a diverse pool of human services workers and community health workers with varying levels of education and training whose primary duties revolve around serving individuals within their community and serving the community as a whole.
a. Community agency
b. Community education
c. Community workers
d. Community perspective
Q:
A __________ is a number of people who share a distinct location, belief, interest, activity, or other characteristic that clearly identifies their commonality and differentiates them from those not sharing it.
a. community
b. advocate
c. adviser
d. helper
Q:
Practitioners must remember that before people can be motivated toward growth and actualization________a. they must be well-off financially.b. they must be well educated.c. their basic needs must be met.d. their wants should be fulfilled.
Q:
Today, helpers are encouraged to become_____ to reform social systems and ameliorate unnecessary suffering.
a. political candidates
b. environmental change agents
c. environmental activists
d. political activists
Q:
Allof the following groups of people might be reluctant to seek professional counseling or therapy EXCEPT
a. ethnically diverse clients.
b. people in rural environments.
c. older adults.
d. married couples in distress.
Q:
Which of the following isNOT atask practitioners mightbe involved in when educating the community?
a. Supporting the needs of minority groups in the community
b. Initiating programs aimed at preventing problems
c. Developing strategies to deal effectively with poverty, drug and alcohol abuse, child sexual/physical abuse, child neglect, and domestic violence
d. Evaluating human-service programs to assess student understanding
Q:
Helpers who participate in social and political activism are carrying out which of the following roles?
a. Outreach
b. Client advocacy
c. Paraprofessional intervention
d. Preventive education
Q:
The goal of the community approach is to
a. provide long-term therapy for individual clients.
b. implement managed care in all agency settings.
c. educate the public and attempt to change the attitudes of the community toward mental-health programs.
d. focus on individual client change.