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Communication
Q:
List two of the four antigroup roles.
Q:
A(n) __________ seeks to smooth over tension in a group by settling differences among members.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelCommunication that treats others as unique individuals deserving of the same respect we accord ourselves.
Q:
What purpose does an elaborator serve in a group?
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelThe tools used in communication for exchanging messages.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelThe exchange of messages.
Q:
In a(n) _____________ network, all members are an equal distance from one another and all members interact with one another.
Q:
Briefly describe a hypothetical chain network.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelCommunication involving only one person.
Q:
Contrast the difference between centrality and isolation in a network.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelVerbal and nonverbal messages used by receivers to indicate reactions to communication.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelGoals that involve building, maintaining, or terminating bonds with others.
Q:
Define social loafing.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelCommunication that has a negligible impact upon our relationships, thoughts, behaviors, and emotions.
Q:
Contrast what is meant by a clique and a countercoalition.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelInvolving pairs of people.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelThe ability to use communication to achieve interpersonal goals.
Q:
Name three of the challenges a group faces as it grows larger.
Q:
Describe one of the norms that has developed in one of your groups.
Q:
List the five stages that groups go through as they develop according to Tuckman's Model of Group Development.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelA view of communication that suggests communication is multidirectional.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelThe sensory dimension along which communicators transmit information.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelViews communication as a process between senders and receivers involving both feedback and fields of experience.
Q:
Provide an example of a problem-solving group.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelCommunication goals designed to ensure that a communicator is perceived in a particular way.
Q:
What three characteristics do all groups have in common?
Q:
Define the term group.
Q:
__________ refers to the use of communication messages that demonstrate confidence, dominance, and forcefulness to achieve personal goals.
A) Aggression
B) Argumentativeness
C) Assertiveness
D) Hostility
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelFactors in the environment or context that impede messages from reaching their destination.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelThe "package" of information.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelAn individual who generates information to be communicated.
Q:
Brad recently relocated from his company's main offices in Detroit to be a regional manager in Minneapolis. Although the new job is a step up for him professionally, he tells his assistant, "There just isn't the same enthusiasm here. Back in Detroit, everybody was excited about the work we were doing, and nobody quit in the whole time I was thereit was just a really close group." Brad's comments seem to reveal that his former group at the corporate headquarters had a higher level of ______ than the group in Minneapolis.
A) cohesion
B) intimacy
C) warmth
D) goal orientation
Q:
During committee meetings, Michael repeatedly makes comments to the effect, "I've been on this committee for years and I've organized a number of professional development workshops that went great, so trust me on this onewhat our administration is really looking for is. . . ." What antigroup role does Michael appear to be exemplifying?
A) blocker
B) avoider
C) distractor
D) recognition seeker
Q:
A gatekeeper is a group member who
A) seeks to smooth over tension in the group by settling differences among members.
B) works to ensure that each member of the group contributes to conversations.
C) expresses group feelings, moods, or relationships.
D) makes sure that no single member of the group dominates the conversation.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelConsistently communicating in ways that are appropriate, effective, and ethical.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelCommunication portrayed as flowing in one direction, from a starting point to an end point.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelA dynamic form of communication between two (or more) people in which messages exchanged significantly influence their relationships, thoughts, behaviors, and emotions.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelInteraction via the use of new media, including social networking, texting, or Snapchat.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelThe moral principles that guide our communication behaviors.
Q:
A person in a group who helps keep the conversation on track is referred to as a(n)
A) elaborator.
B) administrator.
C) task master.
D) initiator.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelThe endless variety of communication situations.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelPractical goals or tasks you want to achieve through interpersonal communication.
Q:
Roles that are concerned specifically with the activities that need to be carried out for the group to accomplish its goals are referred to as
A) social roles.
B) antigroup roles.
C) task roles.
D) objective roles.
Q:
A network in which communication passes from one person to another in a sequential pattern rather than being shared among members is referred to as a(n)
A) all-channel network.
B) wheel network.
C) tree network.
D) chain network.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelA set of attitudes, values, beliefs, and experiences that communicators bring to an event.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelThe degree to which communication matches situational, relational, and cultural norms or expectations.
Q:
Danni and Michelle were the co-captains of their high school's small environmental action club, and now that they are at college, they have joined a large club with a similar mission. However, Danni has noticed that Michelle's behavior changed once they joined up with a larger group of students. Once a passionate and tireless worker, Michelle now seems content to sit back and let others do the work. Which of the following terms seems to describe the change in Michelle's behavior?
A) deferred action
B) social loafing
C) networking
D) diffused responsibility
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelThe person for whom a message is intended and delivered.
Q:
A small subgroup of individuals who have bonded together within a group is called a
A) co-culture.
B) clique.
C) countercoalition.
D) counterculture.
Q:
Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelThe process through which people use messages to generate meanings within and across contexts, cultures, channels, and media.
Q:
Define downward communication and describe three principles that help facilitate competent downward communication.
Q:
Which of the following statements is not true of groups as their size grows?
A) The group becomes less effective at accomplishing its goals.
B) The interaction between members becomes more formal.
C) The interaction between members of the group consumes more time.
D) The communication between the members of the group becomes less intimate.
Q:
Define and explain the types of peer relationships that can be formed in the workplace.
Q:
During the group's third meeting, George noticed a pattern emergingevery time the group members were close to making a decision, someone would ask him if he agreed. As the meeting came to a close, some members asked him what time the next meeting would be held and if there was anything in particular they should bring to the next meeting. George wondered if the group had begun to recognize him as their leader. Based on this information, in which stage of development does George's group appear to be?
A) forming
B) storming
C) norming
D) performing
Q:
"Recurring patterns of behavior or thinking that come to be accepted in a group as the 'usual' way of doing things" is a definition associated with which one of the following terms?
A) cliques
B) rules
C) norms
D) loafing
Q:
During which stage of a group's development do the members try to negotiate who will be in charge and what the group's goals will be?
A) forming
B) storming
C) norming
D) performing
Q:
Define workplace bullying and identify forms of bullying.
Q:
What are the principles of advocacy?
Q:
What strategies can we use to maintain our peer relationships?
Possible
Q:
A group that works together to carry out a project or specific endeavor, or to compete against other groups, is referred to as a
A) problem-solving group.
B) primary group.
C) team.
D) focus group.
Q:
A campus-wide committee is established to tackle the issue of diversity. Its mission is to create a more comfortable campus climate; recruit more diverse students, faculty, and administrators; and improve retention among minority groups. What type of group is this?
A) support
B) social
C) focus
D) problem-solving
Q:
Define the characteristics of sexual harassment, and identify two types of sexual harassment.
Q:
Your family would be considered what kind of group?
A) primary
B) secondary
C) support
D) social
Q:
Which of the following would not be considered a group?
A) the employees at a fast-food restaurant
B) the faculty members of the English Department at your college
C) the people who shop at a mall
D) the organizers of the Chicago Marathon
Q:
What are the characteristics of a defensive climate within an organization?
Q:
Which of the following is not a characteristic of a group?
A) a shared identity
B) a person assigned to serve as the leader
C) common goals
D) interdependent relationships between members
Q:
What are the characteristics of a supportive organizational climate?
Q:
Define downward communication and list one principle that can be applied to help ensure competent downward communication.
Q:
"A collection of more than two people who share some kind of relationship with one another, who communicate in an interdependent fashion, and who collaborate toward some shared purpose" defines which of the following terms?
A) family
B) dyad
C) group
D) team
Q:
Explain the negative impact of cyberslacking.
Q:
Synthesizing what you have learned about culture and gender from this chapter and others, describe some of the ways that culture might influence communication within a group.
Q:
What are the three most common and difficult-to-manage workplace challenges?
Q:
Identify three types of peer relationships.
Q:
Describe a group you have either been a part of or have observed that has been unproductive identifying the norms that lead to the group's ineffectiveness. Synthesizing what you have learned throughout the chapter, describe some steps the group's leader, as well as other members of the group, could take to help the group become more productive.
Q:
Synthesizing what you have learned throughout this chapter, what do you think a group leader can do to set a group up to succeed?
*This question can also be used to synthesize information learned in other chapters by rephrasing it as: Synthesizing what you have learned in this chapter and others, what do you think a group leader can do to set up a group to succeed? What verbal, nonverbal, and listening skills would you suggest a group leader use to foster cohesion and a positive group climate and to ensure that the goals of the group are clear?
Q:
Define workplace bullying.
Q:
Joan has recently taken over as chair of a highly disorganized and dysfunctional committee. She's passionate about the group's mission, and she knows others are, too. However, every meeting seems to devolve into chaos and they never get anything done. What would you explain to Joan about antigroup roles and other common challenges that groups face to help her understand what is preventing her group from succeeding?
Q:
What is advocacy?
Q:
List and describe the task roles and social roles that help a group function effectively. What roles do you think are most important to group cohesion? Are there any roles that you think a group can function well without? Why?
Q:
Describe a group you have participated inanything from an informal study group to a highly structured team. How cohesive was the group? What factors do you believe encouraged or discouraged cohesion? Describe the group's norms.