Q&A Hero

Q: Auditory, visual, tactile, olfactory, and oral are all examples of A. media B. communication C. channels D. noise E. context

Q: Which of the following characteristics is NOT a feature of the interaction communication model? A. feedback B. fields of experience C. collaboration D. message E. sender and receiver

Q: "What was your major in college?" What type of interview question is illustrated by this example? A) open B) closed C) bipolar D) loaded

Q: Interpersonal communication competence requires A. awareness of accepted norms B. a desire to achieve your goals C. treating people with respect and honesty D. all of the options are correct E. none of the options are correct

Q: "Tell me a little about how your education has prepared you for this position" is an example of what kind of interview question? A) open B) closed C) bipolar D) loaded

Q: According to communication competence research, communication skills cannot be learned; we are either born with them or not.

Q: Let's say you have hired an employment consultant to help you identify good potential career opportunities as well as how to market yourself to get a great position after you graduate. During your first meeting with the consultant, she asks you questions about your goals, priorities, interests, and preferences so that she can begin her market research. What type of interview has taken place? A) appraisal interview B) problem-solving interview C) information-gathering interview D) service-oriented interview

Q: According to research into sexual orientation, gays and lesbians communicate in distinctly different ways than do straights.

Q: When a television journalist sits down to interview a leading political figure, what type of interview is being conducted? A) appraisal interview B) problem-solving interview C) information-gathering interview D) service-oriented interview

Q: Which of the following is not an accurate statement about interviews? A) They are goal-driven. B) They are dyadic. C) They are unstructured. D) They are transactional.

Q: The term "gender" refers to the biological differences between women and men.

Q: Relationship information is a specific form of meta-communication.

Q: How do the principles and skills you have learned about public speaking in Chapters 12"15 relate to your competence as an employment interviewee? How can you use these skills to improve your effectiveness in the role of an interviewee?

Q: Self-actualization needs include our desire to have others' respect and admiration.

Q: Explain the interviewee's role in the interview process. What steps should an employment interviewee take to ensure he or she is adequately prepared to fill these roles and communicate effectively during the interview? What advice would you have to help the interviewee communicate effectively during and after the interview?

Q: Alvaro graduated a month ago and is currently in the job market looking for his first professional position. Despite the fact that Alvaro has a strong GPA, is a member of a fraternity for students in his field, and has recently finished an internship, he hasn't had any luck, so far, landing an interview, and he's beginning to feel frustrated. He has focused on applying for jobs through monster.com, and he's just not sure what to do next. Is Alvaro making any mistakes in his job search? What advice do you have for Alvaro to help him land a great interview?

Q: Whether or not we intend to communicate, our words and actions can communicate meanings to others.

Q: Describe the structure of an interview from beginning to end. What are the roles of the interviewer in each specific stage of the interview? What are the interviewer's responsibilities before and after the interview?

Q: Intrapersonal communication is different from dyadic communication because it involves only one person.

Q: How does interviewing compare to interpersonal communication, group communication, and public speaking? In what ways is it similar? In what ways is it a distinctly different form of communication?

Q: Gender, unlike biological sex, is something that is learned.

Q: Compare and contrast the different types of interviews, and provide at least one example of a context in which the manager of a store might use each type of interview.

Q: Culture does NOT include sexual orientation or gender.

Q: Communication is reversible.

Q: People from individualist cultures behave differently in groups than people from collectivist cultures behave. A) True B) False

Q: Groups are more productive when they keep their meetings on task. A) True B) False

Q: According to Maslow's hierarchy of needs, one must satisfy social and self-esteem needs before self-actualization needs.

Q: Groups are usually less effective when the members take part in establishing the group's goals. A) True B) False

Q: Buber suggests that in an I-Thou relationship we forge meaningful bonds with others, treating them with the same respect we demand for ourselves.

Q: Impersonal communication can significantly impact our thoughts, behaviors, emotions, and relationships.

Q: People waiting in line at the grocery store would be defined as a low-cohesion group. A) True B) False

Q: Less cohesive groups are usually more effective than more cohesive groups because there is less social loafing. A) True B) False

Q: According to the text, interpersonal communication is dynamic, meaning it is constantly in motion and changing over time.

Q: Interpersonal communication competence consists of communicating in appropriate, effective, and ethical ways.

Q: The transactional model of communication suggests that communication is multidirectional where senders and receivers collaboratively create meaning.

Q: A gatekeeper can help build cohesion in a group and minimize social loafing by ensuring that all members of the group have an opportunity to contribute. A) True B) False

Q: To practice ethical communication, one needs to avoid intentionally hurting others through communication.

Q: Information seekers create problems for a group because they bog down the group's progress toward accomplishing its goals. A) True B) False

Q: In Josie's family, her mom has the greatest amount of centrality. She is the one everyone shares information with, and she then makes sure everyone else who needs that information gets it. We would describe Josie's family as having an all-channel network. A) True B) False

Q: The linear communication model conceptualizes communication as a simplistic one-way form of communication.

Q: One of the benefits of online communicationsuch as social networking sites and blogsis that they can help bolster a real sense of community.

Q: Chain networks often lead to miscommunication when the information is shared through the oral channel. A) True B) False

Q: The people in a group whose job it is to break up cliques (or coalitions) are called counter-coalitions. A) True B) False

Q: In an I-It relationship, we are less likely to treat others as objects.

Q: If one focused solely on appropriate communication, one would be considered a competent communicator.

Q: Quantitative approaches to research are most conducive to understanding the rich nuances of communication patterns.

Q: The development of coalitions within a group helps to facilitate communication. A) True B) False

Q: Auditory, visual, tactile, olfactory, and oral are all types of channels.

Q: Group members may feel less commitment to participate in a larger group in part because there are limited opportunities to contribute and the communication becomes less intimate. A) True B) False

Q: Adding even one person to a group can make the relationships between the group members more complex. A) True B) False

Q: A high self-monitor is not likely to change her communication behavior based upon the context or situation.

Q: Your bedroom, workplace, and classroom are all examples of context.

Q: Communication tends to be less formal in larger groups. A) True B) False

Q: Appropriateness is a characteristic of communication competence that takes into account the "shoulds," "shouldn"ts," and norms of communication.

Q: A group that experiences a period of inertia, followed by a burst of activity, is progressing in a punctuated equilibrium process. A) True B) False

Q: It is possible for a group to continue on without ever adjourning, or disbanding. A) True B) False

Q: Meta-communication focuses on content information.

Q: Interpersonal communication competence is simply a matter of acquiring knowledge about communication.

Q: It is during the forming stage that recurring patterns of behavior come to be expected within a group. A) True B) False

Q: Groups typically develop along a predictable path from forming to adjourning. A) True B) False

Q: Feedback and noise are the two additional components that make up the interactive communication model.

Q: Self-directed work teams are common in many organizations. A) True B) False

Q: Interpersonal communication competence cannot be improved.

Q: Social groups are not considered true groups because they do not have a clear-cut common goal or purpose. A) True B) False

Q: Even in our close personal relationships, we can communicate both impersonally and personally within the same interaction.

Q: A focus group is a group of people who have been brought together to focus on solving a particular personal problem. A) True B) False

Q: The dynamic nature of interpersonal communication suggests that communication is constantly in motion and changing over time.

Q: Your family would be considered a group. A) True B) False

Q: The author suggests that intrapersonal and interpersonal communication refer to basically the same phenomenon.

Q: Groups can include as few as two members. A) True B) False

Q: Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelAn enduring emotional, romantic, sexual, or affectionate attraction to others.

Q: What are the three identified causes of communication apprehension within a group communication context?

Q: Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelSocial, psychological, and cultural traits associated with one sex or the other.

Q: Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelThe process of observing our own communication and the norms of a situation in order to make appropriate communication choices.

Q: In a(n) __________ culture, members of a group seek consensus and group harmony.

Q: What three steps are recommended for diplomatically redirecting a group that has developed negative and unproductive norms?

Q: Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelGoal-directed behaviors routinely practiced in one's interpersonal relationships.

Q: How does your textbook suggest that you can determine the cohesion of a group?

Q: Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelCommunication about communication.

Q: Match the concept, term, or theory with its correct response or definition.appropriatenessinterpersonal communication competencechannelintrapersonal communicationcommunicationI-Itcommunication skillsI-Thoucontextslinear communication modeldyadicmediaeffectivenessmessageethicsmeta-communicationfeedbacknoisefields of experienceonline communicationgenderreceiverimpersonal communicationrelationship goalsinstrumental goalsself-monitoringinteractionself-presentation goalsinteractive communication modelsenderinterpersonal communicationsexual orientationtransactional communication modelCommunication in which other people are perceived as objects to be used and exploited.