Q&A Hero

Q: When do relationships of circumstance occur? a. When we communicate interpersonally with another b. When we intentionally seek out the relationship c. When the lives of two people overlap in some way d. When the other person is not present

Q: Candace thinks Robert has a great smile and beautiful skin. You would say that Candace has a _____ attraction toward Robert. a. sexual b. maintenance c. feminine d. physical

Q: According to your book, relationships that are most likely to last are established between people who are _____. a. similar in dispositions and preferences b. dissimilar in dispositions and preferences c. attracted because theyre different d. complementary to us

Q: Marsha and Karen have been friends since grade school. They both deeply value one anothers opinions, and they both play an important role in one anothers life. This example best illustrates what aspect of interpersonal communication? a. Quality b. Simultaneous communication c. Mutual influence d. Relationship management

Q: The term sexual preference is preferred over the term sexual orientation.

Q: The concept of race is based on the genetically transmitted physical characteristics of a group of people who are also classified together because of a common history, nationality, or geographical location.

Q: Globalization is the spread of one culture around the globe.

Q: A culture in which people derive much information from nonverbal and environmental cues is described as a co-culture.

Q: A co-culture is a group that lives near, but not in, a larger culture.

Q: Culture shock refers to the ability of people who visit another country to understand the historical value of the countrys culture.

Q: During his job interview, Randall was careful to notice the expressions on the face of his interviewer as this helped him to verify the meaning of the words he heard. Randall is being aware of cultural context.

Q: Test Bank Chapter 7: Understanding Interpersonal Communication

Q: Communication that occurs when two people attempt to mutually influence one another through a channel other than face-to-face, usually for the purpose of managing relationships is called_____ communication. a. mediated interpersonal b. hidden c. blind d. impersonal

Q: According to the definition given in your book, which of the following situations would be classified as interpersonal communication? a. The usher at the theatre looks at your tickets then points to the center aisle. b. You and your roommate are discussing a movie you just watched. c. You call the weather line to find out the forecast. d. You present your project to your history class.

Q: When Sonny and Carly were eating at a local restaurant and Sonny waved his hand in the air to call the food server to their table, he was engaging in _____. a. interpersonal communication b. self-disclosure c. impersonal communication d. immediacy behaviors

Q: A strategy for becoming other oriented in which you feel the emotional reaction the other person is experiencing is _____. a. ethnocentrism b. adaptation c. sympathy d. empathy

Q: Which of the following most clearly describes the difference between empathy and sympathy? a. In empathy you acknowledge feelings; in sympathy you dont. b. In empathy, you feel sorry; in sympathy you dont. c. In empathy, you experience a similar emotional reaction; with sympathy you acknowledge someones feelings. d. There are no differencesempathy and sympathy are the same thing.

Q: Essentially, men often communicate to report and women often communicate to establish rapport.

Q: An expressive orientation toward communication values assertiveness and action.

Q: To be _____is to be aware of what you are doing and how you communicate with others. a. egocentric b. ethnocentric c. mindful d. prejudiced

Q: One technique described in your book for becoming more mindful is_____. a. egocentric communication b. stereotyping c. sympathy d. self-talk

Q: Stephanie felt uncomfortable when she gave her first speech in class. She was the only African American in her class; all the other students were white. She had been raised in a neighborhood in St. Louis that was predominantly African American, and she was accustomed to frequent audience responses that meant involvement with and support of the speaker. Before her second speech, she continually told herself, They dont mean to be rude or disinterested, they just have different cultural rules for appropriate behavior during a speech. Stephanie was using which method of adapting to the audience? a. Bafflegab b. Self-talk c. Empathizing d. Visualization

Q: Social decentering is described as the _____. a. process of mentally verbalizing messages that help a person become more mindful b. cognitive process through which we take into consideration another persons thoughts, values, background, and perspectives c. emotional reaction that is similar to the reaction being experienced by others d. focusing on oneself in the midst of a social situation

Q: The opposite of being other oriented is to be _____. a. collectivistic b. egocentric c. assertive d. adaptive

Q: Which of the following is a characteristic of a culture that values a centralized approach to power? a. There are clear lines of authority in who reports to whom. b. Leadership is spread out among a number of people. c. Power and influence are shared by many people. d. Decisions are made by consensus.

Q: According to Hofstedes research, which of the following is a typical value of a masculine culture? a. Caring for the less fortunate b. Traditional roles for men and women c. Building relationships is more important than the task d. Being sensitive toward others

Q: According to Hofstedes research, which of the following is a typical value of a feminine culture? a. Traditional roles for men and women are valued b. Personal high achievement c. Assertiveness d. Enhancing the overall quality of life

Q: Cultures that tend to be future-oriented and value perseverance and thrift aresaid to have a_____ orientation to time. a. short-term b. futuristic c. long-term d. social

Q: The attitude that ones own culturalapproaches are superior to others is called _____. a. intercultural reactions b. ethnocentrism c. individualism d. global differences

Q: Which of the following statements is TRUE concerning the process of finding similarities in people we meet? a. An accurate way to assess similarities is to focus on appearance and clothing. b. It is important to explore a persons background and cultural values. c. Finding similarities cannot enhance communication. d. Once we find similarities, we can assume the other person will have similar views on most issues.

Q: When Tyler met Heidi for the first time, he immediately assumed she was just another dumb blonde and didnt bother to ask her anything about herself. If he had, he would have found out she had just been nominated to be a Rhodes scholar. Tylers assumptions about Heidi are an example of _____. a. ethnocentrism b. gunny-sacking c. stereotyping d. culture shock

Q: A judgment based on the assumption that we already know all the information we need to know about a person is called _____. a. stereotype b. prejudice c. cultural value d. worldview

Q: A(n) _____cultural perspective requires an appreciation for and sensitivity to cultural differences. a. ethnocentric b. ethnorelative c. egocentric d. individualistic

Q: According to Hofstedes research, which of the following is a characteristic of a culture that has a high level of uncertainty avoidance? a. People have relaxed, informal expectations of others. b. Ambiguity is valued. c. Elaborate codes of conduct are enforced. d. People dont mind not knowing what is going to happen next.

Q: Which of the following is a characteristic of a culture that values a decentralized approach to power? a. There is a more even distribution of power in government. b. Most of the decisions are made by one or two people. c. There are clear lines of authority in who reports to whom. d. It is assumed that some people have more power and influence than others.

Q: Which of the following is a characteristic of a high-context culture? a. Little emphasis is placed on nonverbal cues in the communication process. b. Knowledge is an important commodity. c. Information tends to be segmented and compartmentalized. d. Unspoken cues are a rich information source.

Q: Gregs new job required that he make a sales presentation in Korea. When he arrived, he was stressed due to the differences in language, customs, and food. How would you best describe what Greg was feeling? a. Globalization b. Culture shock c. Difference in worldviews d. Exposure to co-cultures

Q: Which of the following cultures would be considered a low-context culture? a. United States b. Japan c. Mexico d. Iraq

Q: People from the United States often think that individual choice and achievement is important. This would be an example of _____. a. cultural context b. a cultural value c. culture shock d. a co-culture

Q: Which of the following is a characteristic of a collectivistic culture? a. Individuals only feel responsible for taking care of themselves. b. A high value is placed on individual achievements. c. Group achievement is valued over individual achievement. d. Teamwork is difficult to put into place.

Q: Which of the following is a characteristic of an individualist culture? a. Group achievement is rewarded more than individual achievement. b. Individuals strive for their own achievement. c. Individuals expect a great deal of loyalty and support from others in a group. d. Team collaboration is more important than individual effort.

Q: Which of the following is a characteristic of a culture that has a greater tolerance for uncertainty? a. People like to know what will happen next. b. Rigid rules for behavior are enforced. c. Elaborate codes of conduct are enforced. d. People have more relaxed, informal expectations for others.

Q: _____ is the unfair or inappropriate treatment of people based on their group membership. a. Individualism vs. collectivism b. Distribution of power c. Ethnocentrism d. Discrimination

Q: It is estimated that by the year _____, more than 50% of the U.S. population will be nonwhite. a. 2020 b. 2050 c. 2080 d. 3020

Q: A learned system of knowledge, behavior, attitudes, and norms shared by a group of people is a(n) _____. a. stereotype b. race c. culture d. globalized world

Q: A cultural group within a larger culture is referred to as a _____. a. trans-culture b. bi-culture c. semi-culture d. co-culture

Q: Jessica works for an American-based electronics firm and is visiting a company in Japan that makes similar products. Her interaction with people at the Japanese company will be an example of _____. a. culture shock b. cultural resources c. worldview d. intercultural communication

Q: The perceptions shared by a group of people about their key beliefs and issues are called their _____. a. cultural context b. masculine culture c. worldview d. individualistic culture

Q: The sense of confusion, anxiety, stress, or loss experienced when encountering a culture different from ones own is referred to as _____. a. intercultural communication b. culture shock c. transcultural anxiety d. low self-esteem

Q: Cultural context refers to additional information about a message that is provided through _____ cues. a. language b. social c. nonverbal d. oral

Q: A persons racial classification is typically based on _____, which are the visible physiological attributes such as skin color. a. phenotypes b. stereotypes c. religion d. language

Q: Briefly explain an ethnorelative cultural perspective.

Q: Discuss the difference between empathy and sympathy and give an example of each term.

Q: Test Bank Chapter 6: Adapting to Others: Diversity and Communication

Q: Which of the following statements correctly reflects your books definition of gender? a. It is based upon genetics only. b. Its a persons sex. c. It is a psychologically-based perception. d. Social experiences have little influence upon gender.

Q: A fear or aversion toward gay and lesbian people is called _____. a. heterophobia b. homophobia c. agoraphobia d. hominophobia

Q: People born between 1982 and 2002 are known as _____. a. millennials b. baby boomers c. Generation X d. Generation Y

Q: Ethnicity is considered a _____ classification. a. moral b. psychological c. physiological d. social

Q: Research discussed in your book on gender suggests that men take a more content-orientation approach to communication. This means that they _____. a. value communication as a way to build friendships b. have bigger vocabularies than women c. talk longer and more assertively than women d. view communication as a means of information exchange

Q: The term often used to describe people born between 1943 and 1960 is_____. a. millennials b. matures c. Generation X d. baby boomers

Q: Being_____is to be aware of what you are doing and how you are communicating with others.

Q: _____ is the cognitive process in which we take into account another persons thoughts, values, background, and perspectives.

Q: _____ is the process of developing an emotional reaction that is similar to the reaction being experienced by another person.

Q: To adjust your behavior in response to the other person or persons you are communicating with is to _____.

Q: The United States is considered to be primarily an individualistic culture. Briefly explain why that is.

Q: Explain and give examples for two of the barriers to effective intercultural communication.

Q: Describe the philosophy toward similarities as noted by anthropologists Clyde Kluckhohn and Henry Murray.

Q: The belief that ones own cultural traditions are superior to those of other countries is called ____.

Q: Briefly explain two characteristics of an individualistic culture.

Q: Briefly explain at least two differences between a masculine and a feminine culture.

Q: Define what it means to have a long-term time orientation.

Q: Explain why listening and asking questions is valuable for adapting to people from different cultures.

Q: Define self-talk. How can it help you to become more mindful?

Q: Review the six stages of the intercultural communication framework.

Q: _____-context cultures are those that emphasize nonverbal cues and the immediate environment over words when interpreting messages.

Q: A culture that values teamwork over individual accomplishment would be known as a(n) _____ culture.

Q: A culture that values personal accomplishment would be known as a(n) _____ culture.

Q: Cultures that value having power in the hands of a smaller number of people accept an approach to power known as _____.

Q: Describe some characteristics of a masculine approach to communication.

Q: Explain how ethnicity and race are related but different.