Q&A Hero

Q: Studies involving communication between infants and caregivers have reliably demonstrated that A. Without sufficient interaction, infants will likely develop severe mental illness later in life. B. Human interaction, specifically touch, is critical for development and health. C. Infants' language acquisition occurs whether or not their caregivers communicate with them. D. Only a child's biological parents are able to influence his or her social development.

Q: Which of the following best defines a stigma? A. An individual who is incapable of taking on the perspectives of another person. B. Communication that occurs in the context of marginalized or overlooked populations. C. A characteristic that discredits a person because he or she is seen as abnormal or undesirable. D. A pattern of interaction in which one person perpetually criticizes or condemns others because of characteristics that are out of their immediate control.

Q: According to the text, which of the following characteristics is not typically associated with some type of social stigma? A. being homeless B. being alcoholic C. having HIV D. having cancer

Q: According to research, what is the most powerful predictor of happiness in life? A. physical attractiveness B. income C. health D. marital happiness

Q: Which of the following tools are useful in helping individuals develop and maintain their identity? A. comparing self to other B. responding to the way others treat us C. understanding when and how identity should be adapted D. each of these is correct

Q: As defined in the textbook, communication can help us grow spiritually in all of the following areas except: A. developing a sense of our values B. articulating morals (beliefs about right and wrong) C. discouraging the spirituality of others D. finding a meaning for life

Q: Which of the following would be considered an instrumental need that can be met through communication? A. developing a romantic relationship with someone you find attractive B. convincing your roommate to turn off her music by midnight each night C. talking with your grandfather on the telephone after not speaking with him for a while D. making small talk with a stranger you just met at a party

Q: What term is used to describe anything that interferes with the accurate decoding of a message? A. channel B. noise C. feedback D. context

Q: During the tourist-honeymoon phase of culture shock, people actively seek out effective problem-solving and conflict resolution strategies.

Q: Reentry shock occurs when people return home after an extended stay in a foreign culture and they experience another round of culture shock, this time in their native culture.

Q: Intercultural competence is something that is perceived about another person, rather than something an individual inherently possesses.

Q: The affective component of intercultural competence consists of how much one knows about the culture of the person with whom one is interacting.

Q: The affective component of intercultural communication is the degree to which one approaches or avoids intercultural communication--that is, ones level of motivation to interact with others from different cultures.

Q: Identify and discuss the four modes of acculturation.

Q: Identify and discuss the four components of intercultural competence.

Q: Some cultural groups enter acculturation voluntarily, such as immigrants entering a country, whereas other groups experience acculturation involuntarily, as did African slaves brought to countries like the United States and Brazil.

Q: To the extent that the cultures are more similar than different, less acculturative stress is experienced.

Q: Neulieps textbook, Intercultural Communication: A Contextual Approach, is excellently written.

Q: Anyone can experience culture shock, although some are more prone to it than others.

Q: There are several personality dimensions directly linked to success in long-term intercultural encounters. The dimension that refers to the individuals ability to delay judgment when confronted with different behaviors or values is ______. a. social adaptation b. open-mindedness c. sympathy d. stability

Q: When you greet a Japanese person in Japan, you are expected to bow. The rules associated with bowing are determined by ones ______. a. gender b. economic standing c. status d. marital status

Q: Linn is studying at a university in Senegal. Lynns classmate invited Lynn to dinner at their home. Linn is very comfortable and confident in the classroom; however, dinner at someones home is causing stress. Linn does not want to offend the hosts or make any mistakes. Linn is struggling with the ______ component of intercultural competence. a. situational features b. psychomotor c. affective d. ethnocentric

Q: When Mary studied in Japan, people would pay to simply sit and have conversations in English. People had learned English in school; however, they wanted to develop their conversational skills. They were developing their competence with the ______ component of intercultural competence. a. situational features b. psychomotor c. affective d. ethnocentric

Q: To what extent to you adapt to anothers person cultural values when you are confronted with a decision? Do you hold fast to your own native cultural values and refuse to change when you are facing a dilemma? These questions are examples of ______ issues you will face as you as you strive to be a competent intercultural communicator. a. value b. belief c. rule-governed d. ethical

Q: SELECT ALL THAT APPLY. The process of learning to communicate with someone from a different culture involves adjusting and modifying the kind of verbal and nonverbal messages you send. This process requires ______. a. knowledge about the person with whom you are communicating b. motivation to communicate c. appropriate verbal and nonverbal skills to encode and decode messages d. adherence to syntax guidelines

Q: The fourth stage of culture shock, called the adaption stage, is characterized by ______. a. actively engaging with newly learned problem-solving and conflict resolution tools b. feelings of helplessness, isolation, and depression c. actively seeking out effective problem-solving and conflict resolution techniques d. intense excitement and euphoria associated with being somewhere different and unusual

Q: The process of change that results from ongoing contact between two or more culturally different groups is called ______. a. culture shock b. intercultural communication competence c. acculturation d. intercultural conflict

Q: To the extent that a person endeavors to acquire the beliefs of a single cultural group with the ultimate goal of becoming indistinguishable from other members of the host culture, that person has become ______. a. marginalized b. integrated c. isolated d. assimilated

Q: Which of the following has the greatest impact on the degree to which a person experiences culture shock? a. ability to adapt to new climates b. familiarity with foreign foods c. degree of cultural similarity between host and native culture d. age

Q: According to the "W curve model of culture shock, when people return home after an extended stay in a foreign culture, they experience ______. a. another round of culture shock, this time, in their native culture b. a sense of "well-being," thus, the "W" curve c. a sense of "weariness," thus, the "W" curve d. no more culture shock

Q: The degree to which you effectively adapt your verbal and nonverbal messages to the appropriate cultural context is called ______. a. acculturation b. culture shock c. intercultural communication competence d. cultural adaptation

Q: According to Williams research, Hispanic/Latinos adhere to a strong sense of family obligation. Family members are interconnected and honor one another. This is called ______. a. family loyalty b. familismo c. familia honrar d. familia amor

Q: Cheung and Jahn have studied the Asian American microculture in the U.S. Asian parents expect their children to care for their elders and to make contributions to the family. Conversely, U.S. children are taught to be independent. This is known as ______. a. parental guidance differential b. family acculturation c. acculturation gap d. cultural parenting

Q: Susie traveled to Bangladesh to study. The first month was difficult. Susie thought it was because the food was different and the language was hard to understand. According to Winkelman, Susies problems adapting were due to ______. a. not preparing enough for the experience b. cultural adaptation c. acculturation gap d. culture shock

Q: Apply the concept of teacher immediacy to your education. Identify examples of verbal and nonverbal immediacy used by your teachers. Compare your learning experiences in classrooms with different forms of immediacy.

Q: The mode of acculturation, called assimilation, occurs when individuals ______. a. desire contact with the host culture while not necessarily maintaining an identity with their native culture b. desire a high level of interaction with the host culture while maintaining their identity with their native culture c. prefer low levels of interaction with the host culture while desiring a close connection with their native culture d. choose not to identify with their native culture or the host culture

Q: The mode of acculturation, called marginalization, occurs when individuals ______. a. desire contact with the host culture while not necessarily maintaining an identity with their native culture b. desire a high level of interaction with the host culture while maintaining their identity with their native culture c. prefer low levels of interaction with the host culture while desiring a close connection with their native culture d. choose not to identify with their native culture or the host culture

Q: The mode of acculturation, called separation, occurs when individuals ______. a. desire contact with the host culture while not necessarily maintaining an identity with their native culture b. desire a high level of interaction with the host culture while maintaining their identity with their native culture c. prefer low levels of interaction with the host culture while desiring a close connection with their native culture d. choose not to identify with their native culture or the host culture

Q: One mode of acculturation, called integration, occurs when individuals ______. a. desire contact with the host culture while not necessarily maintaining an identity with their native culture b. desire a high level of interaction with the host culture while maintaining their identity with their native culture c. prefer low levels of interaction with the host culture while desiring a close connection with their native culture d. choose not to identify with their native culture or the host culture

Q: The anxiety and tension associated with acculturation is called ______. a. culture shock b. culture stress c. acculturative stress d. acculturative shock

Q: Host conformity pressure refers to the ______. a. extent to which natives within the host culture exert pressure on newcomers to conform to their values, beliefs, and practices b. amount of influence the newcomer's group wields in the host culture c. receptivity of the host culture toward newcomers d. receptivity of the newcomers toward the host culture

Q: The initial stage of culture shock, called something like the tourist or honeymoon stage is characterized by ______. a. actively engaging with newly learned problem-solving and conflict resolution tools b. feelings of helplessness, isolation, and depression c. actively seeking out effective problem-solving and conflict resolution techniques d. intense excitement and euphoria associated with being somewhere different and unusual

Q: The second stage of culture shock, called the culture shock stage, is characterized by ______. a. actively engaging with newly learned problem-solving and conflict resolution tools b. feelings of helplessness, isolation, and depression c. actively seeking out effective problem-solving and conflict resolution techniques d. intense excitement and euphoria associated with being somewhere different and unusual

Q: The third stage of culture shock, called the adjustment stage, is characterized by ______. a. actively engaging with newly learned problem-solving and conflict resolution tools b. feelings of helplessness, isolation, and depression c. actively seeking out effective problem-solving and conflict resolution techniques d. intense excitement and euphoria associated with being somewhere different and unusual

Q: Research shows that students from Australia, China, and the United States overwhelmingly prefer joint decision making with their doctors.

Q: In Malaysia, a collectivistic large power distance culture, shared decision-making among physicians and patients is routinely practiced.

Q: Briefly discuss how the environmental context might affect a cultures management practices.

Q: Briefly discuss how the cultural context might affect a cultures management practices.

Q: People from different cultures generally attribute illness to one of four causes. Identify them and discuss their fundamental assumptions.

Q: Doors are an important cultural symbol to the Germans.

Q: Unlike many U.S. or Japanese corporate conglomerates whose global market success is attributable to diversification, many German firms concentrate on specialization.

Q: Generally, Mexican workers do not wish to call attention to themselves for outperforming a coworker.

Q: Relationships between Mexican managers and their subordinates are generally distant.

Q: In Chinese management, the manager is expected to make decisions on behalf of the entire group. The idea of open communication between managers and workers is not only unheard of but thought of as peculiar.

Q: On average, over half of persons in most African countries surveyed believe in witchcraft.

Q: The dominant approach to healthcare throughout the 20th century assumed the physician help more power than the patients. The doctor was responsible for making the decisions, and the patient was passive. This was called ______. a. paternalism b. maternalism c. consumerism d. exclusive participation

Q: Research in healthcare and culture has shown that in both collectivistic and individualistic cultures, patients want to participate in the decision-making process about their healthcare. The results have been labeled ______. a. antitheoretical b. countertheoretical c. theoretical d. pantheoretical

Q: Teachers ______ refers to the verbal and nonverbal communication expressed by teachers that reduces the physiological and psychological distance between teachers and students. a. caring b. involvement c. presence d. immediacy

Q: SELECT ALL THAT APPLY. Felder has done extensive research in teaching and education. Which of the following are recommendations for improving the intercultural classroom? a. use concrete examples exclusively b. balance structured and unstructured activities c. allow students to cooperate on some assignments d. use primarily the lecture method for teaching

Q: SELECT ALL THAT APPLY. People from different cultures generally attribute illness to which of the following causes? a. factors within the individual, such as bad eating and exercise habits b. factors within the natural environment, such as air and water pollution c. societal factors, such as intergroup conflict, poor health care facilities d. a lack of spiritual awareness or belief

Q: German managers are known to be specialists for whom a technical background is more typical than a formal education.

Q: Many Japanese organizations practice a seniority-based wage and promotion arrangement where employees are promoted and compensated based on the number of years they have served the organization.

Q: Chinas Confucian heritage affects how Chinese will approach their business relationships. All relationships are seen as unequal, and ones ethics are directed toward observing these inequalities.

Q: Compartmentalization is the most prominent structural feature of Mexican Culture, that is, that Mexicans have a tendency to isolate and divide many aspects of their lives into discrete, independent units.

Q: Healthcare providers have historically addressed health care issues using a biomedical model of medicine that focused on the scientific method. Since the 1970s, they have started to include a ______ approach to illness. a. pseudo-scientific b. psychosocial c. biosocial d. medsocial

Q: In comparison with workers in the United States, Mexican workers ______. a. generally are not rewarded for initiative b. generally are more individualistic c. are paid more d. are more preoccupied with their careers

Q: Most Mexican businesses have ______. a. a decentralized structure incorporating participative management practices b. a monochronic orientation c. low power distance orientation d. a rigid hierarchy where power is centralized in the person at the top

Q: Walmart is a very successful international corporation. More than 10 billion people shop there every year. The statistical equivalent of every person on the planet will shop at a Walmart. Despite its success, they had to close their stores in Germany, and they have not been successful in Korea or Japan. According to the text, they have not been prosperous in these cultures because they ______. a. couldnt compete with local merchants b. are too arrogant c. couldnt meet consumer product guidelines d. couldnt achieve their projected profit margins

Q: According to Rosenzweig, U.S. managers often have difficulty learning to communicate effectively with people from other cultures because U.S. managers ______. a. spend too much time building relationships instead of working on company goals b. dont impose enough deadlines and are inefficient c. are not direct enough with they communicate with employees d. want to get down to business without spending time getting to know their business partners

Q: Organizations have value systems and exist in an environmental context. They often have their own language systems. When you prepare to conduct business with persons from different cultures, you ______. a. can assume that standard business practices will be understood b. can assume that there will be significant areas of similarity you can readily identify c. cannot assume that your business practices will be accepted by your counterparts d. cannot assume that people will be willing to try it your way since you are bringing new ideas and resources to the organization

Q: Organizations in large power distance cultures will ______. a. employ top-down communication b. be unconcerned with status c. have an informal communication process d. have a non-participatory style of management

Q: In Korea, physical privacy is a luxury. People do not have private offices. Because physical privacy may be impossible to obtain, Koreans ______. a. Learn to work quietly so they dont bother others. b. Hold client meetings in restaurants or coffee houses c. Build imaginary or psychological walls around themselves d. Decorate with screens and plants to give the illusion of walls.

Q: One information processing strategy in which people from all cultures engage is ______. a. researching b. manifesting c. evaluating d. stereotyping

Q: In 2015, this country surpassed the United States as the worlds largest economy. a. Germany b. China c. Japan d. France

Q: In Japanese companies, the primary purpose of taiso is to ______. a. foster physical fitness b. get employees to engage in coordinated activity c. punish less productive workers d. reward productive workers

Q: In comparison with U.S. managers, Japanese managers use influence tactics that are ______. a. direct and concise b. guilt oriented c. subtle and indirect d. punishment oriented

Q: In Japan, indirect eye contact is a sign of ______. a. conflict b. disrespect c. concentration d. deference

Q: The most prominent feature of German culture that permeates into their organizations is ______. a. compartmentalization b. polychronic time orientation c. low power distance d. collectivism

Q: Within organizations, many Chinese workers see the manager as ______. a. a sort of father-like figure who makes decisions and expects obedience from the workers b. a member of the Communist Party c. an equal partner in the business d. distrustful

Q: Many German corporations concentrate on ______. a. diversification b. specialization c. utilization d. simplification