Q&A Hero

Q: Which is NOT a function of your speech introduction? a. Gain the listener's attention. b. Establish credibility. c. Leave a memorable impact. d. Preview your main points.

Q: Which type of connective provides a short review of information you've discussed within a section of the speech? a. Signpost b. Internal preview c. Transitional phrase d. Internal summary

Q: Which of these is a type of example that compares something known to something unknown? a. Analogy b. Hypothetical c. Real d. Case

Q: Indira's speech about cesarean sections has three main points: how a cesarean section is performed, the pros and cons of C-sections, and the controversy over the increased incidence of C-sections. Which speech organizational pattern is she using? a. Topical b. Chronological c. Spatial d. Cause-effect

Q: Which speech organizational pattern describes something that falls short of the ideal and presents a resolution? a. Cause-effect b. Topical c. Problem-solution pattern d. Chronological

Q: Which of the following is NOT recommended when developing the main points of a presentation? a. Each main point should address several ideas. b. Each main point should focus on only one idea. c. Each main point supports the speech thesis. d. Main points can be divided into subpoints.

Q: Which would NOT be appropriate to include in a speaker's conclusion? a. Use a phrase like "In summary" b. Introduce new material c. Leave a memorable impact d. Summarize main points

Q: The outline used while actually presenting your speech to an audience is your a. delivery outline. b. preparation outline. c. main point. d. signpost.

Q: Which speech organizational pattern shows how events lead to specific outcomes? a. Problem-solution b. Cause-effect pattern c. Chronological d. Topical

Q: Gael includes this connective in his speech: "Now that I've told you the history of portable water filters, let's examine the many uses of these small but amazing devices." What type of connective is this? a. A transitional phrase b. A signpost c. An internal preview d. An internal summary

Q: Explain five ways speakers can evaluate their resources.

Q: Explain the primary difference between a captive and a voluntary audience.

Q: Identify the four parts of a successful research strategy.

Q: Explain the difference between a primary and a secondary resource.

Q: In what step of the speech planning process do you make adaptations based on feedback? a. Compose b. Investigate c. Rehearse d. Revise

Q: Works that analyze and interpret primary resources are a. consensually validated. b. primary resources. c. concept maps. d. secondary resources.

Q: Effective specific purpose statements indicate a. the credibility of the speaker. b. the organizational pattern used. c. the intention to inform or persuade. d. how long the speech will last.

Q: What is the process of preparing and delivering a message to an audience? a. Informing b. Persuading c. Public speaking d. Paying tribute

Q: When your listeners are required to attend your presentation, they are a a. captive audience. b. voluntary audience. c. self-interested audience. d. motivated audience.

Q: Which is a creative problem-solving strategy that generates topical ideas? a. Concept mapping b. Composing c. Brainstorming d. Investigating

Q: Which of these is a complete sentence summarizing the goal of your speech? a. General purpose statement b. Concept map c. Specific purpose statement d. Social bookmark

Q: Presentations that entertain, celebrate, commemorate, or inspire are a. motivational speeches. b. persuasive speeches. c. special-occasion speeches. d. informative speeches.

Q: Which of these is an effective specific purpose statement? a. To inform my audience on three reasons to buy a laptop and the four best statistical programs available for laptop computers b. To pay tribute c. To persuade the audience that the Internet internet can have three positive effects on society d. Children and the Internetinternet

Q: When Paulina reflectively considers the connection of her speech to an audience, she is engaging in audience analysis. a. True b. False

Q: Misrepresenting others' work as your own is called a. plagiarism. b. brainstorming. c. concept mapping. d. social bookmarking.

Q: A drawing showing connections among related ideas is called a a. brainstorm. b. concept map. c. composition. d. demographic.

Q: Audience analysis can help a speaker do all of these things EXCEPT a. adapt their topic to audience need and interest. b. relate support materials to the audience's lives. c. shape their verbal and nonverbal delivery. d. find a captive audience.

Q: Googling a topic is the best way to conduct online research. a. True b. False

Q: A presentation that changes an audience's attitudes or beliefs is a(n) a. persuasive speech. b. informative speech. c. commemorative speech. d. special-occasion speech.

Q: In evaluating one's sources, it is important to consider all of these factors EXCEPT a. relevancy. b. currency. c. objectivity. d. information load.

Q: Which strategy is helpful to keep in mind to avoid plagiarism? a. Orally cite your sources. b. Only document your sources using MLA. c. Rely on social bookmarking. d. Rely only on your personal experience.

Q: Julian has found an article online that fits perfectly in his speech, but he is not sure the website where he found it is credible. How can he decide whether to use this article as one of his speech sources? a. He should not hesitate to use it as a source as long as the article supports his thesis. b. He should not use the article as a source if it comes from a commercial site (a .com). c. He should see if the article has a date so he can make sure it was published within the last year. d. He should click on the "About" link, which should tell him more about the organization or people who publish the site.

Q: The process of identifying important characteristics about your listeners and using this information to prepare your speech is called a. investigating. b. brainstorming. c. audience analysis. d. demographics.

Q: A presentation that educates an audience about a topic is a(n) a. demonstration speech. b. special-occasion speech. c. informative speech. d. persuasive speech.

Q: What is the term for a conviction about what is or is not true? a. Attitude b. Values c. Belief d. Demographics

Q: Effective speakers use the cooperative principle only when delivering a persuasive presentation. a. True b. False

Q: When engaging in audience analysis, speakers need to understand the beliefs that govern or guide the audience's behaviors. What factor is being addressed in this analysis? a. Attitude b. Values c. Belief d. Knowledge

Q: In which of the five steps of speech preparation do you consider your audience and speech topic? a. Think b. Investigate c. Compose d. Rehearse

Q: Which of these is NOT an integral part of planning your research strategy? a. Drawing on personal knowledge b. Talking with a friend c. Talking with a librarian d. Documenting your research findings

Q: When listeners attend out of self-interest or to fulfill a need, they are a(n) a. captive audience. b. voluntary audience. c. ethical audience. d. individualistic audience.

Q: What free web-based services let you save, organize, and keep brief notes about your online resources? a. Primary resources b. Concept maps c. Secondary resources d. Social bookmarking

Q: What is the term for a person's evaluation of an issue, situation, or person? a. Attitude b. Belief c. Values d. Demographics

Q: If you agree to provide the toast at your best friend's wedding reception, you will be presenting a special-occasion speech. a. True b. False

Q: A source that has high consensual validation is preferable to one that has low consensual validation. a. True b. False

Q: In what step of the speech planning process do you plan your outline, including both an introduction and conclusion? a. Think b. Investigate c. Compose d. Rehearse

Q: In which step of speech preparation do you research references for preparing a speech? a. Think b. Compose c. Rehearse d. Investigate

Q: The beliefs that guide our behaviors are our a. attitudes. b. demographics. c. culture. d. values.

Q: The reason for giving a presentation is referred to as the a. specific purpose. b. general purpose. c. speech topic. d. concept map.

Q: Which step in the speech preparation process involves planning your visual aids? a. Think b. Compose c. Investigate d. Rehearse

Q: Chanel has agreed to deliver a eulogy at her aunt's funeral. What is her general purpose? a. To inform her audience b. To persuade her audience c. To commemorate a special occasion d. To motivate her audience to act.

Q: Direct accounts, straight from the original source, are a. attitudes, beliefs, and values. b. primary resources. c. secondary resources. d. audience analysis

Q: A successful research strategy includes all of these EXCEPT a. identifying your information needs. b. determining your audience type. c. drawing on your own personal knowledge. d. talking with librarians.

Q: Audience characteristics including their age, sex, and cultural background are called a. demographics. b. audience type. c. attitudes, beliefs, and values. d. audience analysis.

Q: In what step of the speech preparation process do you practice your presentation? a. Think b. Rehearse c. Compose d. Investigate

Q: The specific content you will present is your a. specific purpose. b. speech topic. c. general purpose. d. concept map.

Q: A source has consensual validation when a. it is found on the web. b. other sources use information similar to yours. c. you rely on .com sites. d. others have not used your sources.

Q: Identify two types of conflict.

Q: What are the two types of communication climate?

Q: What decision-making method can enhance group members' satisfaction and cohesion?

Q: According to the situational view of leadership, what four types of leadership can be used?

Q: Identify the steps necessary to use structured problem solving.

Q: What is an example of a supportive communication response? a. Controlling messages b. Cooperative messages c. Apathetic language d. Evaluative language

Q: A team member who says "That's a stupid idea" is demonstrating what type of communication behavior? a. Evaluative language b. Descriptive language c. Controlling messages d. Problem-orientation approach

Q: How can a team member apply a collaborative conflict style to manage group conflict?

Q: Which is a written record of the discussion, actions, and decisions in a meeting? a. Meeting agenda b. Problem solving c. Meeting minutes d. Decision making

Q: What is the first step in planning a meeting? a. Determine who will attend the meeting. b. Define the purpose of the meeting. c. Decide when the meeting will be held. d. Identify where the meeting will take place.

Q: The emotional tone established within a group is its a. communication style. b. view of leadership. c. leadership style. d. communication climate.

Q: Evaluative language is an example of a defensive communication response. What alternative type of behavior should you use in a supportive communication response? a. Controlling messages b. You" statements c. Neutrality d. Descriptive language

Q: Generating ideas with a team of people to solve a problem is called a. consensus. b. structured problem-solving. c. decision making. d. group brainstorming.

Q: What is the process of making choices among alternatives called? a. Structured problem solving b. Consensus c. Decision making d. Brainstorming

Q: Interpersonal, cultural, or power differences between members are called (a) a. substantive conflict. b. affective conflict. c. groupthink. d. defensive climate.

Q: Which leadership style involves inviting input from group members and encouraging shared decision making? a. Affective b. Laissez-faire c. Democratic d. Autocratic

Q: Which is a belief of the situational view of leadership? a. Effective leaders change their styles as their groups evolve. b. Certain leadership styles are always effective. c. Task and maintenance roles must be balanced. d. All talented leaders share certain characteristics.

Q: The ability to influence and direct others to meet group goals defines a. groupthink. b. leadership. c. problem solving d. decision making

Q: Autocratic leaders may be the most effective option during a serious crisis when there is little time to have a group discussion. a. True b. False

Q: Which leadership style involves telling others what to do? a. Affective b. Laissez-faire c. Democratic d. Autocratic

Q: What stage of the situational view of leadership is most focused on support and encouragement? a. Participating b. Delegating c. Telling d. Selling

Q: When all members support a given course of action, what is achieved? a. Groupthink b. A supportive climate c. Structured problem solving d. Consensus

Q: In which leadership style do leaders provide little direction or structure for their teams? a. Laissez-faire b. Autocratic c. Supportive d. Democratic

Q: The view that all leaders share certain personal and physical characteristics is called the a. traits view of leadership. b. style view of leadership. c. situational view of leadership. d. functional view of leadership.