Q&A Hero

Q: Which country releases 3.3 billion tons of carbon dioxide each year due to deforestation? A.Russia B.Indonesia C.the United States D.less developed countries

Q: Which of the following adds to soil erosion problems and is a major cause of the greenhouse effect? A.ozone depletion B.carbons C.deforestation D.sustainability

Q: A major cause of the greenhouse effect is A.the burning of fossil fuels. B.ozone depletion. C.deforestation. D.ultraviolet rays.

Q: The prevention of solar heat absorbed by our atmosphere from returning to space is known as A.ozone depletion. B.deforestation. C.the greenhouse effect. D.acid rain.

Q: Human denial of responsibility for the misuse of the environment is reflected by: A.OPEN B.NIMBY C.BAMA D.CLOSE

Q: Air pollution leads to all of the following except A.deforestation B.acid rain. C.global warming. D.smog.

Q: Which of the following is not a problem central to the toxic substances issue? A.not being aware of the effects B.exporting toxins C.population increase D.toxic substances can be associated with industrial accidents

Q: The variation of life forming inside a system is A.degradation. B.biodiversity. C.is an indicator of its efficiency. D.salinization.

Q: The inability of humans and nature to restore environmental conditions to a previous state within a relevant time frame is A.irreversibility. B.destruction. C.the point of no return. D.imminent domain.

Q: Existing water rendered unusable is A.wasted. B.polluted. C.decayed. D.drossed.

Q: The point at which a particular phenomenon suddenly begins to be activated is the A.inception. B.point of origin. C.threshold. D.entry barrier.

Q: Energy inefficiency is A.an ecological system cycle. B.the balance on nonrenewable sources of energy around the world. C.biological phenomena. D.the wasting of precious nonrenewable sources of energy.

Q: Climate change is known as A.the greenhouse effect. B.waste management. C.global warming. D.global emissions

Q: All living and nonliving substances present in a particular place is a(n) A.environment. B.ecosystem. C.ecology. D.habitat.

Q: A measure of disorder of energy, indicating its unavailability for recycling for the same use, is A.entropy. B.dissolution. C.atrophy. D.declination.

Q: The volume and intensity of use that can be sustained in a particular place and time is called A.carrying capacity. B.load factor. C.sustainability. D.life threshold.

Q: Anything that is internal or external to an entity is its A.ecology. B.ecosystem. C.environment. D.habitat.

Q: Hazardous wastes can be generated by manufacturing processes or they can simply result from discarded commercial products, like cleaning fluids or pesticides.

Q: Biodiversity continues to be lost at a small rate.

Q: Like most activist groups, the environmental interest groups have had little success dealing with business.

Q: The triple bottom line is a system of reporting that covers economic, social, and environmental performance.

Q: The Global Compact brings together thousands of companies to support universal environmental and social principles.

Q: The greening of business is limited to industrialized countries and advanced economies.

Q: The "Not In My Back Yard (NIMBY)" mentality is an attitude based on avoidance or denial of responsibility.

Q: The long term effects of indoor air pollution include irritation of the eyes.

Q: In addition to being a leading cause of pollution when used, fossil fuels are also often associated with armed conflict.

Q: The restriction of business activities can be expected to continue as the extinction rate for species climbs.

Q: One in four Americans lives within three miles of a superfund site.

Q: The "Silent Stakeholder" is the natural environment.

Q: Deforestation occurs only in less developed countries (LDCs).

Q: Because of widespread concern over water pollution, toxic chemicals are no longer dumped into U.S. lakes and rivers.

Q: A global water crisis has developed as a result of drought, pollution, mismanagement and politics.

Q: Water pollution occurs almost exclusively in industrialized countries.

Q: The amount of solid wastes disposed each year is reduced by the amount of waste materials recycled.

Q: The main reason for global warming is overpopulation.

Q: The ozone layer is in depletion.

Q: The hole in the ozone layer was caused primarily by CFCs.

Q: Externalities are side effects or by-products of actions that are not included in standard cost accounting systems.

Q: In most businesses, the manufacturing department is the only source of environmental pollution.

Q: Utilize the knowledge you have gained to respond to the following essay questions. Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it. One of the main criticisms of the total quality movement is that it has done nothing to define quality. Philosophers have also wrestled with the definition of quality (see Pirsig, Zen and The Art of Motorcycle Maintenance). Define quality in your own words. How difficult is this task? What implications does the task of defining quality have for the business/consumer relationship?

Q: Utilize the knowledge you have gained to respond to the following essay questions. Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it. Tort reform is a high profile issue in current business and political discussions. Should tort reform be instituted? Support your answer with sound reasoning.

Q: Utilize the knowledge you have gained to respond to the following essay questions. Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it. Chapter 9 in the textbook discussed business ethics and technology, and this chapter describes the legal doctrine of absolute liability. Discuss the relationship between bioethics and absolute liability. What implications does this relationship have for business?

Q: Utilize the knowledge you have gained to respond to the following essay questions. Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it. Given today's scare among consumers of frequent recalls with products subject to create great danger, how will FDA's role change?

Q: Utilize the knowledge you have gained to respond to the following essay questions. Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it. There are three ethical theories based on the concept of duty that speak to the ethical dimensions of quality. Describe and evaluate each of these theories.

Q: Provide a short answer to each of these questions. Be sure to fully explain your answer. What have been the impacts of new leadership in the CPSC?

Q: Provide a short answer to each of these questions. Be sure to fully explain your answer. What has caused the expansion of the doctrine of strict liability concept?

Q: Provide a short answer to each of these questions. Be sure to fully explain your answer. Describe the major contributions that Six Sigma can make to the business/consumer relationship.

Q: Provide a short answer to each of these questions. Be sure to fully explain your answer. Summarize the total quality management process.

Q: Provide a short answer to each of these questions. Be sure to fully explain your answer. The Food and Drug Administration may be asked to regulate the pet food industry, over the objections of some who claim that to do so would be a way to protect the industry. Evaluate both sides of this debate.

Q: Provide a short answer to each of these questions. Be sure to fully explain your answer. Analyze the situation involving Dr. Jane Henney, the Food and Drug Administration, RU486, and the second Bush administration.

Q: Provide a short answer to each of these questions. Be sure to fully explain your answer. Law judge Roy Pearson and Jack Cline have both experienced issues of product liability according to the text. What is the double-edged sword of tort reform?

Q: Provide a short answer to each of these questions. Be sure to fully explain your answer. What group(s) did Congress originally intend to be the primary participants in the Consumer Product Safety Commission's decision making process? Was that the "right" stance? What has happened to that stance in recent years?

Q: Provide a short answer to each of these questions. Be sure to fully explain your answer. Why do businesses want a uniform product liability code?

Q: Provide a short answer to each of these questions. Be sure to fully explain your answer. Describe the legal doctrine of absolute liability.

Q: Provide a short answer to each of these questions. Be sure to fully explain your answer. What two issues hurt Toyota when the public learned of its recalls due to runaway acceleration problems? What does this illustrate?

Q: Provide a short answer to each of these questions. Be sure to fully explain your answer. Why are the food and manufacturing industries particularly susceptible to product liability suits?

Q: TQM must emphasize all of the following except? A.leadership B.individualism C.recognition D.communication

Q: Customer service is provided by all of the following except? A.passing the buck B.offices of consumer affairs C.warranties D.money back guarantees

Q: Which of the following is not an FDA congressional milestone? A.The Federal Food, Drug, and Cosmetic Act of 1938 B.The Kefauver-Harris Amendments of 1962 C.The Medical Device Amendments of 1976 D.The Civil Rights Act of 1964

Q: The Consumer Product Safety Improvement Act of 2008 does not cover which of the following? A.ATVs B.labeling of toys C.cotton D.lead

Q: Which of the following is not impacted by tort risk? A.relocation of a new plant B.selling products C.expanding operations D.introducing a new product

Q: The driving force behind guidelines for product liability is which of the following? A.legal responsibility B.selling products C.ethical reasoning D.immoral people

Q: With respect to service, consumers are concerned with which of the following? A.performance B.building time C.provider attributes D.durability

Q: Essential aspects of quality include which of the following? A.advertising B.color C.attributes D.durability

Q: Six Sigma practitioners believe in fixing the ____ rather than the ____. A.practice; theory B.product; worker C.process; product D.worker; customer

Q: One of the strengths of Six Sigma program's has been its A.laser-like focus on worker satisfaction. B.increase in customer loyalty. C.contribution to research in production quality. D.clarity of process and the steps companies must take to adopt it.

Q: The body of methodologies and techniques for achieving quality that focuses on the number of defects is called A.Seven Standards. B.Six Smith. C.Six Sigma. D.Seven Severance.

Q: An important criticism of total quality management is that it A.tried to do too much. B.never did anything to define quality. C.actually took focus off of the customer. D.focused too much on adherence to standards, taking the enjoyment out of work.

Q: The initial part of the total quality management process is to A.define quality in terms of customer expectations and requirements. B.develop standards and specifications for quality. C.design efficient production processes. D.develop customer satisfaction surveys.

Q: The focus of total quality management programs is A.quality. B.the customer. C.efficiency. D.worker satisfaction.

Q: Programs that attempt to blend all of the functions of a business into a holistic, integrated philosophy built around teamwork, productivity, and customer satisfaction are called A.Six Sigma programs. B.total care programs. C.total quality management programs. D.customer focus programs.

Q: Businesses have responded to consumer activism with all of the following efforts except A.toll-free hot lines. B.user-friendly Web sites. C.rebate and discount programs. D.consumer representatives.

Q: Business's response to consumerism over time has been one of A.benign neglect. B.rapid response. C.ineffective action, followed by improved responses. D.extreme care.

Q: The Food and Drug Administration is involved in the regulation of A.pet food. B.weight loss programs. C.dietary supplements. D.fast foods.

Q: Which of the following is not an activity engaged in by the Food and Drug Administration? A.analysis B.promotion C.surveillance D.correction

Q: The Food and Drug Administration is part of A.Housing and Urban Development. B.the Health and Human Services Department. C.the Interstate Commerce Commission. D.the Federal Trade Commission.

Q: Which of the following is not part of the FDA's mission? A.to help identify and develop new foods and drugs B.to promote the public health C.to protect the public health D.to help reduce the burden of regulation

Q: The Food and Drug Administration regulates all of the following except A.food. B.drugs. C.cosmetics. D.personal care products.

Q: Early research conducted in the organization later known as the Food and Drug Administration fed small doses of poison to A.rats. B.chimpanzees. C.the "Death Squad." D.the "Poison Squad."

Q: The Consumer Product Safety Commission works to reduce the risk of harm from consumer products in all of the following ways except A.banning consumer products. B.passing legislation outlawing products. C.obtaining recall of products. D.informing and educating consumers.